The biggest detraction from this hotel is it's location, it is on the far side of town from the train station, so if you are not driving then it is about a 15 minute walk to get there. Also, the staff was cordial but not particularly helpful in giving information on recreational opportunities in the town. The rooms were pretty... more

Switzerland was somewhere we had long wanted to visit but thought it would too expensive for us, we were wrong. We booked on line with Crystal Lakes and Mountains and when the tickets came there was clear travelling instructions along with tickets for the train. I was a bit apprehensive about travelling on our own on the trains, but I... more

Booked directly with hotel. Communicated with Mr. Herbert Rensch, who despite my offer , did not want my Visa as guarantee even tho I booked about 6 months prior to our trip and even at check-in they did not ask for for our Visa. Check in was smooth, staff very friendly, warm and welcoming.After the coldness of hotel staff at... more

We just returned from a 3 night stay in the Residence Hotel, with our two boys 13 and 11. Our accomodations were immaculate, roomy and we had an incredible view of the Eiger from our balcony. The bathroom was large by European standards and the layout, master bedroom and living area with two single pull down beds were again, immaculate.... more

this is the best hotel we have stayed in when in switzerland. the food is great, and the staff are very good.i would have no hesitation in recommeding this hotel more

We found this hotel to be very comfortable. We were just on the outskirts of the town but nothing was far away.We had a suite with two bedrooms, two bathrooms, and a good sized room with an area for sitting, a full kitchen and a table for eating. There was a balcony off the living room. One of the bedrooms,... more