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Grand Hotel Park

#3 of 21 Hotels in Gstaad
Certificate of Excellence
Wispilenstrasse 29, Gstaad, Saanen 3780, Switzerland
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Grand Hotel Park
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Grand Hotel Park
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108 reviews from our community

Traveler rating
    94
    9
    2
    2
    1
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27
48
2
12
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Rio de Janeiro, RJ
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was there in the winter season. The hotel is situated near the main street. The building has a cosy atmosphere and supplied with the technical facilities to guaranty comfort and pleasure. The personnel is very attentive to offer help at the front desk, at the restaurants and bar and at the facilities for skying and fitness/pool.

Was this review helpful? Yes
Salzburg, Austria
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed February 27, 2015

We had the chance to stay at the Grand Hotel Park as the Palace was full. When we entered the Palace we realized it was not our world. We are traveling around the world and stay at Four Seasons, Ritz Carlton, Mandarin Orientals. We did not want to see the "New Rich". We wanted to have good service, nice people... More 

Was this review helpful? Yes 1
GrandHotelParkGstaad, Manager at Grand Hotel Park, responded to this review

Dear Mr Stefan H, First of all, we would like to thank you very much for your kind visit. We are also appreciating that you took some of your time sharing your feedback on Tripadvisor. We are thrilled to hear that the quality of our service went to your entire satisfaction. Many thanks for your highly appreciated confidence and we... More 

1 review
5 of 5 stars Reviewed February 14, 2015

Is.just a place where you can enjoy, relax and eat a tasty nice food. The facilities are great and easy to use. The personnel is.very kindly and professional. Best is.suggest to.a log of.poeple to.discover and pass by this hotel.

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GrandHotelParkGstaad, Geschäftsführer at Grand Hotel Park, responded to this review

Dear "Tordeurs N", First of all, we would like to thank you very much for your kind visit. We are also appreciating that you took some of your precious time sharing your feedback on Tripadvisor. We are thrilled to hear that the quality of our cuisine as well as of our service went to your entire satisfaction. Many thanks for... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 11, 2015

The GHP in Gstaad is possibly the best hotel in Europe. The room product is warm and inviting, the staff is second to none and the management really has it dialed in. It brings you back to an era where hotels were measured mostly by the service they provide their guests. Everyone from the General Manager to the desk staff... More 

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GrandHotelParkGstaad, Geschäftsführer at Grand Hotel Park, responded to this review

Dear Mr Andy K, Thank you so very much for your kind comments referring to your recent stay at Grand Hotel Park in Gstaad. We would like also express our appreciation for having chosen our hotel for your stay and are delighted to hear that you fully enjoyed our services and infrastructure. Please do not hesitate to contact us anytime... More 

Senior Contributor
45 reviews 45 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed January 14, 2015

We spent 2 nights in Gstaadt and enjoyed the stay very much in the excellent Grand Park. Rooms are modern, well equipped maybe a bit tight in the vathroom. Food very good and service outstanding helpful and friendly. We also enjoed the Waldhus fondue and the nice pool and spa We checked the other top rated hotels and found the... More 

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GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear Bobfu We would like to thank you very much for your kind visit. We are also appreciating that you took some of your time sharing your feedback on Tripadvisor. We are very happy to hear that the quality of our outlets as well as of our service went to your entire satisfaction and that you enjoyed the Waldhuus Fondue.... More 

New York City, New York
1 review
5 of 5 stars Reviewed January 11, 2015

We stayed at the Grand Hotel Park for 4 days over Christmas, and it was absolutely amazing. Room was spacious, luxurious, without being impersonal. Loved the wooden accents which gave the hotel the feel of a traditional Swiss chalet, though of course the amenities were all ultra modern. Concierge could not do enough to help with what we wanted to... More 

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GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear Shaun A First of all, we would like to thank you very much for your kind visit. We are also appreciating that you took some of your precious time sharing your feedback on Tripadvisor. We are very happy to hear that our facilities, the quality of our outlets as well as of our service went to your entire satisfaction.... More 

London, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 4, 2015

It is rare to stay in a hotel with such impeccable and perfect service, such as the Grand Hotel Park. The staff is extremely experienced, well trained and knowledgeable. Every request is dealt with quickly; room service orders on average do not take more than 15-mins (!!) and the food at all the hotel restaurants is superb. The spa is... More 

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GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear Londonfamily04 First of all, we would like to thank you very much for your kind visit. We are also appreciating that you took some of your time sharing your feedback on Tripadvisor. We are very happy to hear that the quality of our outlets as well as of our service went to your entire satisfaction. Many thanks for your... More 

Switzerland
Top Contributor
173 reviews 173 reviews
48 hotel reviews
92 helpful votes 92 helpful votes
5 of 5 stars Reviewed August 23, 2014 via mobile

Went there for dinner on this weekend . I live round here and for some reason hardly ever go . I congratulate the Chef the staff and the management on creating a perfect evening . Professional and very good , pleasant surprise I shall look forward to returning soon .

Was this review helpful? Yes 6
GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear JonathonSwitzerland, First of all, we would like to thank you very much for your kind visit last weekend. We are also appreciating that you took some of your time sharing your feedback on Tripadvisor. We are thrilled to hear that the quality of our cuisine as well as of our service went to your entire satisfaction. Many thanks for... More 

Geneva, Switzerland
Contributor
20 reviews 20 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 9, 2014

This is a great refit. Old from the outside but brand new in the inside. If you had a chalet, you would love to have the inside look like it. The room are big, gorgeously comfy and with simple chic fittings. I love so much the grey curtains that I have now the same in my bedroom at home.

Was this review helpful? Yes 8
GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear Husy27, Thank you so much for taking some of your precious time sharing your feedback on Tripadvisor. It is always a pleasure to receive overall positive feedback. We are honored to hear that you enjoyed the revamp of Grand Hotel Park and that you even have chosen the same curtains to decorate your home. Thank you again for your... More 

Geneva, Switzerland
Contributor
11 reviews 11 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 6, 2014

One more time I am lucky enough to experience two magical nights in this superb Palace, the best of it's kind! Splendid in all, location, amenities, service, comfort, culinary experience! I can't wait to go back and celebrate my birthday in 2 weeks time! Boy, am lucky!!!

Was this review helpful? Yes 9
GrandHotelParkGstaad, General Manager at Grand Hotel Park, responded to this review

Dear Mrs Leonore L, First of all, we would like to thank you so very much for your recent stay at the Grand Hotel Park in Gstaad. We also appreciate your comments and positive feedback about your last visit, which we will certainly share with our team. We certainly appreciate your loyalty. Thank you again for kind visit and we... More 

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