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All 22 Gstaad hotels

Gstaad Palace Hotel

5.0 of 5 Hotel   |   Palacestrasse, Gstaad, Saanen 3780, Switzerland
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Gstaad Palace Hotel
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Ranked #5 of 22 Hotels in Gstaad
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
PressParty
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131 reviews from our community

Traveler rating
    99
    19
    7
    3
    3
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28
52
8
10
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking for traditional Swiss hospitality this is your place. The staff are lovely and the restaurant if great. We have always been during the summer months which are typically quieter than the winter. The spa is amazing, I highly recommend the Hammam experience! Only drawback is they don't have AC in the rooms, so be prepared to... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear PressParty Thank you very much for your nice comments concerning the staff, the Hospitality, the Restaurant and the Spa. At the moment we are planning the AC in the renovation from our Penthouse, we have Fans at disposal for the other rooms. It does not replace the AC but make the heat easier to bear. We look forward to... More

london
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel itself is beautiful with a real mountain feeling. The lobby is a great place to hang out, people watch and play board or card games, the spa is fantastic and rooms are nice too, but the staff needs to be changed immediately. Save 2 or 3 people, there are always exceptions and it would be unfair to generalise,... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Lunajia We would like to thank you for taking the time to comment your stay at the Palace. We took good note of your disappointment concerning our staff and are very sorry to hear that you didn’t receive the treatment you expected. We continuously strive to meet your needs and expectation. Therefore your feedback is very important for us.... More

Senior Contributor
33 reviews 33 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A stay at the Hotel Palace is a Holiday for it self. Everything is perfect. The rooms are wonderful, decorated with taste and very clean. The food is very nice, the wine list just as appropriate. The bar - especially when with live music - they place to be. We enjoyed it and will go back. Thank you Mr. Scherz... More

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RBour, deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Slowdiver72 Thank you very much for your nice words, we really appreciate them and it will be a pleasure to share your comments with our staff. We are very glad that you enjoyed your stay at the Gstaad Palace and now we look forward to welcoming and pampering you soon again to be able to give you another time... More

Steyning
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 24, 2014

It is rare to simply be able to say a stay is faultless but this was. We treated ourselves to a comfortable room which gave us a lounge seating area and south facing balcony on the fourth floor. We'd elected for half board but this significantly understates what "The Palace" means by this. You have a 5 course culinary journey... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Mr Andrew M A big thank you for your wonderful comments concerning the room, the lounge/bar, the service, the atmosphere…the complete Palace. With pleasure, we will share your words with our staff which will be even more motivated after this. We look forward to welcoming you in the Gstaad Palace to have the honor of pampering you again. Kind... More

Beijing, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed August 11, 2014

We stayed here with a 2.5 years old in summer. It was our first visit. Among all the luxury hotels in Gstaad, this is the most classic choice. It towers above Gstaad, everyone knows "The Palace". It is in family hands for over 100 years, and you do get a feeling of a boutique family operation while you stay here.... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Family Zedirk, We would like to thank you for taking the time to write your nice comment on tripadvisor. It is always a pleasure to receive positive feedback. We will share your comments with our team, who I am certain, will be encouraged by your remarks. We are very happy that you and your family enjoyed your stay here.... More

Southend-on-Sea, England
Top Contributor
80 reviews 80 reviews
50 hotel reviews
137 helpful votes 137 helpful votes
5 of 5 stars Reviewed August 10, 2014

My wife and I stayed at here for 3 nights This was our second visit. The Hotel exudes old fashioned service and charm at the very highest level so if you are looking for chic/modern/contemporary this is not the place for you. It is not that easy to explain the difference between a hotel that is very good and one... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Essexboy Thank you very much for taking the time to write your comment on Tripadvisor. We are very happy to see that you enjoyed your stay in the Gstaad Palace. Thank you again for sharing your experience, and we look forward to welcoming you again. Best Regards GSTAAD PALACE Romuald Bour Deputy Manager More

Contributor
15 reviews 15 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 21, 2014

This is truly a wonderful hotel, situated in a gorgeous and privileged setting. It has a rather fairytale appearance and the experience of staying there is in keeping with this. Despite this being a luxury hotel the staff are very friendly. In fact they are a lot nicer than many of the boutique staff in the town itself, who act... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Gaelic Thank you very much for taking the time to write your comments on Tripadvisor. It is always a pleasure to read positive feedback. We are pleased to see that you appreciate the atmosphere and the staff in our house. We would be delighted to have you back in the Gstaad Palace Thank you again for sharing your experience.... More

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 17, 2014

The meaning of Luxury is a stay at this wonderful hotel.really huge rooms on the first floor with a large terrace was excellent , the rooms were so well equipped that one does not need to call for anything.The house keeping was of a very high standard, and each day during the stay the whole bed including the shams etc... More

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San Diego, California
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 26, 2014

I am looking forward to returning this year to the Palace Hotel, Gstaad. I have been a guest at this fabulous hotel for the past 15 years, and it is truly a six star hotel. Each year I return I am greeted by the entire staff and have the feeling that I am returning home after a long journey. The... More

Was this review helpful? Yes 1
Paris, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2014

Gstaad Palace isn't just a place to stay it is completely experience from the inside out. From the moment you step in the warmest welcome from the the staff who await for you like a long last family member , you get a feeling things are going to be pretty good. In fact it was one of the best hotel... More

Was this review helpful? Yes 2
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Additional Information about Gstaad Palace Hotel

Address: Palacestrasse, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Gstaad Palace Hotel 5*
Number of rooms: 124
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