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All 22 Gstaad hotels

Gstaad Palace Hotel

5.0 of 5 Hotel   |   Palacestrasse, Gstaad, Saanen 3780, Switzerland
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Ranked #6 of 22 hotels in Gstaad
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
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  • Reviews (127)
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127 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Senior Contributor
33 reviews 33 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed today NEW

A stay at the Hotel Palace is a Holiday for it self. Everything is perfect. The rooms are wonderful, decorated with taste and very clean. The food is very nice, the wine list just as appropriate. The bar - especially when with live music - they place to be. We enjoyed it and will go back. Thank you Mr. Scherz... More

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Senior Contributor
38 reviews 38 reviews
19 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

It is rare to simply be able to say a stay is faultless but this was. We treated ourselves to a comfortable room which gave us a lounge seating area and south facing balcony on the fourth floor. We'd elected for half board but this significantly understates what "The Palace" means by this. You have a 5 course culinary journey... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Mr Andrew M A big thank you for your wonderful comments concerning the room, the lounge/bar, the service, the atmosphere…the complete Palace. With pleasure, we will share your words with our staff which will be even more motivated after this. We look forward to welcoming you in the Gstaad Palace to have the honor of pampering you again. Kind... More

Beijing, China
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here with a 2.5 years old in summer. It was our first visit. Among all the luxury hotels in Gstaad, this is the most classic choice. It towers above Gstaad, everyone knows "The Palace". It is in family hands for over 100 years, and you do get a feeling of a boutique family operation while you stay here.... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Family Zedirk, We would like to thank you for taking the time to write your nice comment on tripadvisor. It is always a pleasure to receive positive feedback. We will share your comments with our team, who I am certain, will be encouraged by your remarks. We are very happy that you and your family enjoyed your stay here.... More

Southend-on-Sea, England
Top Contributor
77 reviews 77 reviews
49 hotel reviews
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at here for 3 nights This was our second visit. The Hotel exudes old fashioned service and charm at the very highest level so if you are looking for chic/modern/contemporary this is not the place for you. It is not that easy to explain the difference between a hotel that is very good and one... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Essexboy Thank you very much for taking the time to write your comment on Tripadvisor. We are very happy to see that you enjoyed your stay in the Gstaad Palace. Thank you again for sharing your experience, and we look forward to welcoming you again. Best Regards GSTAAD PALACE Romuald Bour Deputy Manager More

15 reviews 15 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 21, 2014

This is truly a wonderful hotel, situated in a gorgeous and privileged setting. It has a rather fairytale appearance and the experience of staying there is in keeping with this. Despite this being a luxury hotel the staff are very friendly. In fact they are a lot nicer than many of the boutique staff in the town itself, who act... More

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RBour, Deputy Manager at Gstaad Palace Hotel, responded to this review

Dear Gaelic Thank you very much for taking the time to write your comments on Tripadvisor. It is always a pleasure to read positive feedback. We are pleased to see that you appreciate the atmosphere and the staff in our house. We would be delighted to have you back in the Gstaad Palace Thank you again for sharing your experience.... More

Mumbai (Bombay), India
Senior Contributor
45 reviews 45 reviews
45 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed July 17, 2014

The meaning of Luxury is a stay at this wonderful hotel.really huge rooms on the first floor with a large terrace was excellent , the rooms were so well equipped that one does not need to call for anything.The house keeping was of a very high standard, and each day during the stay the whole bed including the shams etc... More

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San Diego, California
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed June 26, 2014

I am looking forward to returning this year to the Palace Hotel, Gstaad. I have been a guest at this fabulous hotel for the past 15 years, and it is truly a six star hotel. Each year I return I am greeted by the entire staff and have the feeling that I am returning home after a long journey. The... More

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Paris, France
4 reviews 4 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 21, 2014

Gstaad Palace isn't just a place to stay it is completely experience from the inside out. From the moment you step in the warmest welcome from the the staff who await for you like a long last family member , you get a feeling things are going to be pretty good. In fact it was one of the best hotel... More

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London, United Kingdom
Top Contributor
130 reviews 130 reviews
43 hotel reviews
226 helpful votes 226 helpful votes
5 of 5 stars Reviewed March 9, 2014

I am sure that, like us, you are considering the "other" Palace hotel in the land of chocolates and cuckoo clocks = the Palace Hotel in St Moritz. So how do both compare? a) service: Gstaad Palace is friendly & attentive.. St Moritz Palace is cold & arrogant b) decor: Gstaad P is full of open fireplaces & warmth.. St... More

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New York City, New York
Top Contributor
75 reviews 75 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed January 23, 2014

I stayed ten days at the Palace in January. I was scared at first as I remember this hotel 40 years ago and its reputation of stuffy, snobby and selectively efficient depending on who was the guest. I must say that I was agreeably surprised and overall very satisfied with my stay at the Palace. First the rooms & bathrooms... More

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Additional Information about Gstaad Palace Hotel

Address: Palacestrasse, Gstaad, Saanen 3780, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Gstaad Palace Hotel 5*
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Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Family Hotel in Gstaad #5 Romantic Hotel in Gstaad #5 Luxury Hotel in Gstaad
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Official Description (provided by the hotel)
Over the years the Gstaad Palace has earned an unrivalled reputation for discreet, refined hospitality, and has always welcomed the most discerning international clientele. Set on a hill overlooking Gstaad, the resort is privileged to offer a breathtaking view of the majestic Swiss Alps. The 104 tastefully decorated rooms include 19 junior suites, 4 suites, 2 Tower Suites and the most luxurious and sophisticated three-bedroom Penthouse Suite ever built in an Alpine resort. ... more   less 
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  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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