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All 22 Gstaad hotels

Steigenberger Alpenhotel and Spa Gstaad-Saanen

4.0 of 5 Resort   |   Schoenriedstrasse 74, Gstaad, Saanen CH-3792, Switzerland
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Steigenberger Alpenhotel and Spa Gstaad-Saanen

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Ranked #13 of 22 hotels in Gstaad
Certificate of Excellence 2013
A recent review
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171 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We flew into Geneva , took the train, right at the airport, to Montreux ( where we had a wonderful lunch at the Grand Hotel Suisse Majestic , what a view ! ) and boarded the Golden Rail Pass to Gstaad. After about one and a half hours of the most magnificent views on this scenic train, we arrived at... More

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Zurich, Switzerland
1 review
4 of 5 stars Reviewed March 3, 2014

I recently spent 5 days at the Gstaad Steigenberger with a group of friends from around the world... we found the hotel staff and management extremely friendly and helpful creating an atmosphere - "home from home". The hotel has the most stunning views allowing great snow blessed sunrises' and sundown's from the rooms and the very comfortable lobby. Recommend this... More

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Buckinghamshire UK
Top Contributor
80 reviews 80 reviews
79 hotel reviews
252 helpful votes 252 helpful votes
4 of 5 stars Reviewed February 24, 2014

We ski every February half-term in the Gstaad/ Schoenried area and, over the last 10 years, I have tried quite a number of the hotels in the area. Unusually here - you can check my profile to see where we generally choose to stay - we avoid the 5 star hotels, as in Gstaad they are heinously pricey with service... More

Was this review helpful? Yes 1
London, England, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 18, 2014

Stayed there for one night mid February 2014. View from lobby / bar is just AMAZING. Another positive is the breakfast buffet which has plenty of choice and also a nice view but is also quite crowded as the hotel isn't really boutique. Negatives include 1) Staff not really speaking French 2) Front office staff not experienced - we asked... More

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed February 12, 2014

I stayed in Steigenberger Alpenhotel and Spa in the beginning of February 2014 for 2 nights. Complimentary breakfast was included in the room and it was absolutely delicious. The service during breakfast seemed to work efficiently, whilst the staff was kind and smiling all the time. Stunning view from the breakfast restaurant as well!! I had a standard single room,... More

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Zurich, Switzerland
Top Contributor
66 reviews 66 reviews
62 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed February 3, 2014

Stayed here for 1 night in early February 2014. While the lobby/lounge/bar section has a very modern feel to it and looks like it has been recently renovated, the corridors and rooms clearly need some refurbishment. The carpets and decoration look, feel (and, in one of our rooms, unfortunately also smelled) like they've been around for 20 years. Not sure... More

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed January 20, 2014

50 rooms have been renovated so far, the others are following in the coming years. The lobby is new & refreshed and feels inviting. The staff during my stay seemed to be 80% German; few spoke French. My room on level 4 (the restaurant level) was quite rustic & simply decorated; the bathroom was nice however. The pool & sauna... More

Was this review helpful? Yes 1
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 29, 2013

Pros: - beautiful spa area that has been newly renovated with swimming pool, lounge area, sauna and steam rooms - newly renovated lounge area with live piano every night - decent dinner and breakfast buffet - very friendly and helpful staff - beautiful mountain view from room -beautiful surroundings Cons: - they have yet to renovate the whole hotel, and... More

Was this review helpful? Yes 1
14 reviews 14 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 11, 2013

The Steigenberg Gstaad is definitely not a 4* hotel, more 3*. The decor is very tired, both in public areas and the rooms. So it is quite different from other hotels in the Steigenberger chain that I've stayed at. And the location is like "in the middle of nowhere" - you need transport if you're going to see something else... More

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Kristin K, Manager at Steigenberger Alpenhotel and Spa Gstaad-Saanen, responded to this review

Dear Guest, thank you for your feedback. In the meanwhile we are renovating some rooms and the buffet in the restaurant. We will re-open the hotel in 2 weeks on the 11th of December 2013. It is right that we are not in the centre of Gstaad, we are located in Saanen, but we have a bus station direcly in... More

Mumbai (Bombay), India
11 reviews 11 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 6, 2013

The staff here is cheerful and very helpful. Young and knowledgeable plus they are all rounders and very hardworking. We stayed here for 3nights on our family holiday. Room numbers 141 and 142 which were given to us since we took standard rooms were facing the road and a noisy . So prefer to take rooms with the mountain view... More

Was this review helpful? Yes 1

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Additional Information about Steigenberger Alpenhotel and Spa Gstaad-Saanen

Also Known As:
Steigenberger Gstaad-Saanen Hotel Gstaad
Steigenberger Gstaad-Saanen Hotel
Steigenberger Hotel Gstaad
Steigenberger Gstaad Saanen
Address: Schoenriedstrasse 74, Gstaad, Saanen CH-3792, Switzerland
Location: Switzerland > Canton of Bern > Saanen > Gstaad
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Ski-In / Ski-Out Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Gstaad
#9 Luxury Hotel in Gstaad
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Steigenberger Alpenhotel and Spa Gstaad-Saanen 4*
Official Description (provided by the hotel):
The hotel is located above the village of Saanen at 3`333 feet above sea level in the most beautiful part of the "Bernese Oberland" with a marvelous view to the village of Saanen, Gstaad and the breathtaking Saanenland alps. Our two restaurants will spoil you with culinary delights. At our restaurant "Sonnenhalte" we serve breakfast and dinner. You also have the possibility to enjoy regional specialties and delicacies at our restaurant "Halte Beiz". Find relaxation and indulge yourself at our SPA with an indoor pool, a panoramic sauna, a steam sauna, a spa-lounge with an open fire place as well as a fitness room. The team of "Living Dreams" will help you to find the right type of massage or beauty treatment. All children are welcome to the Kids SPA with a special kids sauna, a water grotto and a climbing wall. Starting on January 1st 2014, the usage of the WLAN will be free of charge for guests of all hotels of the Steigenberger Hotels AG. ... more   less 
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