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Einstein St.Gallen Hotel Congress Spa

Certificate of Excellence
Berneggstrasse 2 | im Klosterviertel, St. Gallen 9000, Switzerland
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Best prices for: 1 room 1 guest
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Einstein St.Gallen Hotel Congress Spa
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Einstein St.Gallen Hotel Congress Spa
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144 reviews from our community

Traveler rating
    84
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    14
    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015

It really is a beautiful hotel, but seriously expensive. I suppose everything in St Gallen is expensive, but this is taking it to new heights. Breakfast was amazing. One good thing is that lots of stuff was complimentary. Free wifi, breakfast included, complimentary pressing service, free loan umbrellas. I suppose it counts for something!

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear 1421X Many thanks for your open feedback. We do admit: Switzerland does not count to the low cost countries. But indeed, as you rightfully mentioned, we praise ourselves as a country with very high service standards and in spite of above-average prices, we believe we offer very good value for money. Aside the ones you mentioned the Einstein St.Gallen... More 

Winterthur, Switzerland
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

A great hotel in the heart of the old city. Noble interiour with spacious, clean rooms, tastefully equipped, very quiet, free WLAN. Rich and beautifully arranged breakfast buffet. Conference rooms contemporarily equipped. Best hotel in town (prices accordingly)!

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hoteleinstein, General Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear mueller_gutstr Thank you so much for making us the best hotel in town! The hotel is nice, our staff are great, but what makes us the best are customers like you that enjoy what we do! Merry Christmas and see you again next year at the Einstein St.Gallen! Best regards Markus Kraus General Manager More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2014

Almost everything is right in this luxurious hotel in St Gallen, Switzerland. I have stayed in five hotels in the past three weeks and this is the best one by far. My room (room 103) was spacious, spotlessly clean, with cleverly designed appliances and high quality fittings. The corridors have wood paneling around doors and smell of furniture polish. There... More 

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hoteleinstein, General Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear RichardmY6201HH Thanks for your great feedback following your stay at the Einstein St.Gallen. We truly appreciate your positive comments and your praise on the friendliness and helpfulness of our team members. Please note that there IS a ramp just left to the entrance stairs and the heating in the room can be individually set according to your very own... More 

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014

A great hotel even for only a one night stay. Lunch and breakfast bot excellent, although breakfast at 30CHF is pricey. However it's not often that you get honey from a honeycomb at the breakfast buffet. The rooms are well maintained and clean. The room design and layout is very functional. Negative points: In my room the toilet was very... More 

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. PeterNCass Many thank for you great feedback. It is a huge pleasure to hear when our guests become ambassadors for our hotel. Indeed, the SFr. 30 for a 24 hours secure underground parking has a complete different value if you consider that the entire handling (unloading, parking, and vice versa) is done by our trained valets. Please do... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

Unfriendly, inflexible and a very lousy service. As mentioned by others the service of the reception has nothing to do with a 4 star rated hotel. ..no further comment necessary. However St. Gallen as a city is great to visit - a lot to see!

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. Beat B. Many thanks for your feedback via the various online platforms and our guest questionnaire. We, once again, sincerely apologize for not having met your expectations with the age restriction to the Fitnesspark. The age limit of 16 years is certainly unfortunate for our younger customers; on the other hand, it is very much appreciated by both... More 

Geneva
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 7, 2014

This situation needs to be explained : At first, I was supposed to go to St.Gallen alone on a business trip. I booked a single room at 190CHF on Hotels.com It was written on the description : king size double bed (for the single room.) A few days later, my boyfriend decided to accompany me. On Hotels.com, the room was... More 

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hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear „Where is my room“ Many thanks for taking the time and explaining us your situation. Whilst we are happy to hear your appreciation for our DAUNY cushion menu we certainly have also noted the various miscommunications from our Front Desk Team. We sincerely apologise for the inconvenience we may have caused. Indeed the change from a single to a... More 

Suzhou, China
1 review
5 of 5 stars Reviewed August 13, 2014

The hotel is always very clean no matter how many times you stayed there. This is really important to me. The quality of meals is very good. Plus, the hotel has a perfect location in St. Gallen. Service is good and staff are friendly.

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Nihau Liu S. Many thanks for you fantastic feedback. It is a great pleasure to hear that our quality of services and facilities satisfy guests from across the globe. What do you think of our Asian food corner on the breakfast buffet? We are very much looking forward to see you back at the Einstein and get further feedback from... More 

Phoenix, Arizona
Top Contributor
79 reviews 79 reviews
50 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 24, 2014

Pros: The hotel was nice, staff was extremely friendly, bathrooms looked to be updated and nice. Cons: The hotel is hot and has no air conditioning. This might be fine for European travelers who are not used to AC but for me it made the room way to hot. I had read on TripAdvisor that they could supply a portable... More 

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear World T Many thanks for your open feedback following your recent stay at the Einstein St.Gallen. It is a great pleasure to read your very positive remarks on the friendliness of our staff as well as the quality of our modern bathrooms. We love to pass on such compliments to our team and know it will further motivate them... More 

Portland, Maine
Top Contributor
80 reviews 80 reviews
18 hotel reviews
40 helpful votes 40 helpful votes
2 of 5 stars Reviewed June 17, 2014

I've stayed in the Einstein many times, but never in the economy room in summer. Don't do it! Despite the fact it claims to be a 4-star hotel, and the room cost ~US$300, there is no air conditioning -- zero zilch nada. Incredible but true. My room was 100F on arrival. Reception could hardly have been less helpful -- their... More 

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear „lyricskipper“ Thanks for the feedback following your recent stay at the Einstein St.Gallen. We sincerely apologize for not having met your expectation about offering central A/C in all our guest rooms. In fact, in most traditional Swiss hotels you seldom will find central A/C’s. With a maximum mean temperature in St.Gallen’s summer of 16 ̊ C (61 ̊ F)... More 

Bedale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed June 5, 2014

We booked last minute not sure what to expect. Great hotel with large room, spotless and very friendly staff. The breakfast was fantastic so much choice. We were there for my husbands birthday and on leaving the hotel were presented with a bottle of fizz. Nice touch, especially since we had not told them. GREAT HOTEL; WOULD RECOMMEND.......

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