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Einstein St.Gallen Hotel Congress Spa

Certificate of Excellence
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Berneggstrasse 2 | im Klosterviertel, St. Gallen 9000, Switzerland
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Einstein St.Gallen Hotel Congress Spa
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Einstein St.Gallen Hotel Congress Spa
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147 reviews from our community

Traveler rating
    85
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    15
    3
    1
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Frankfurt, Germany
Senior Contributor
40 reviews 40 reviews
7 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

For the price the hotel charges per night, the place offers nothing spectacular. It is quite difficult to think of something that makes the place stand out and warrant the hefty price tag. Breakfast was not inclusive, and finding a nice place in St. Gallen on a Sunday afternoon was nearly impossible. I would say the spa was great, with... More 

Was this review helpful? Yes
Michael_Vogt_GM, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Tetshev, Thank you very much for spending the week-end with us in St. Gallen. We are very pleased that you enjoyed the fitness and wellness area and that you had a nice Sunday afternoon. On Sunday's our Cafe Bistro located on the ground floor of the congress buislding is open from early morning until 22.00 to enjoy a light... More 

San Francisco, CA
Top Contributor
111 reviews 111 reviews
51 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed 1 week ago

Arriving at this hotel, a short 10-minute walk from the train station, you are struck by its attractive exterior. Service is excellent and the breakfast buffet is very good (nothing unique, but certainly much better than good). St. Gallen's is not big so location is not likely to be an issue for most hotels in the city, but the Einstein... More 

Was this review helpful? Yes
Michael_Vogt_GM, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Worlds_of_Wonder, Thank you very much for staying with us and taking the time to review your stay. We are very pleased to read that you enjoyed the hotel, the facilities and its location and that you had time to explore St. Gallen and the surroundings. Thank you also for the inputs regarding your room. For your next visit we... More 

Melbourne, Australia
Top Contributor
259 reviews 259 reviews
86 hotel reviews
190 helpful votes 190 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

The probably best hotel in St. Gallen: A wonderful blend of tradition, old atmosphere and solemn building and new comfort. The service has been very attentive and friendly. The room has been nicely furnished, clean - maybe some more space in our room could have been a plus. However, overlooking the rooftops of the old city and the monastery in... More 

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Michael_Vogt_GM, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Burgwin, Thank you very much for staying with us and taking the time to review our hotel. It's with great pleasure to read that you enjoyed our hotel and its facilities. We are very happy to read that you enjoyed the service and our menus in our restaurants. Please contact us prior to your next visit that we can... More 

Contributor
13 reviews 13 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 10, 2015

It really is a beautiful hotel, but seriously expensive. I suppose everything in St Gallen is expensive, but this is taking it to new heights. Breakfast was amazing. One good thing is that lots of stuff was complimentary. Free wifi, breakfast included, complimentary pressing service, free loan umbrellas. I suppose it counts for something!

Was this review helpful? Yes 1
hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear 1421X Many thanks for your open feedback. We do admit: Switzerland does not count to the low cost countries. But indeed, as you rightfully mentioned, we praise ourselves as a country with very high service standards and in spite of above-average prices, we believe we offer very good value for money. Aside the ones you mentioned the Einstein St.Gallen... More 

Winterthur, Switzerland
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 30, 2014

A great hotel in the heart of the old city. Noble interiour with spacious, clean rooms, tastefully equipped, very quiet, free WLAN. Rich and beautifully arranged breakfast buffet. Conference rooms contemporarily equipped. Best hotel in town (prices accordingly)!

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hoteleinstein, General Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear mueller_gutstr Thank you so much for making us the best hotel in town! The hotel is nice, our staff are great, but what makes us the best are customers like you that enjoy what we do! Merry Christmas and see you again next year at the Einstein St.Gallen! Best regards Markus Kraus General Manager More 

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 26, 2014

Almost everything is right in this luxurious hotel in St Gallen, Switzerland. I have stayed in five hotels in the past three weeks and this is the best one by far. My room (room 103) was spacious, spotlessly clean, with cleverly designed appliances and high quality fittings. The corridors have wood paneling around doors and smell of furniture polish. There... More 

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hoteleinstein, General Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear RichardmY6201HH Thanks for your great feedback following your stay at the Einstein St.Gallen. We truly appreciate your positive comments and your praise on the friendliness and helpfulness of our team members. Please note that there IS a ramp just left to the entrance stairs and the heating in the room can be individually set according to your very own... More 

Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 19, 2014

A great hotel even for only a one night stay. Lunch and breakfast bot excellent, although breakfast at 30CHF is pricey. However it's not often that you get honey from a honeycomb at the breakfast buffet. The rooms are well maintained and clean. The room design and layout is very functional. Negative points: In my room the toilet was very... More 

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. PeterNCass Many thank for you great feedback. It is a huge pleasure to hear when our guests become ambassadors for our hotel. Indeed, the SFr. 30 for a 24 hours secure underground parking has a complete different value if you consider that the entire handling (unloading, parking, and vice versa) is done by our trained valets. Please do... More 

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

Unfriendly, inflexible and a very lousy service. As mentioned by others the service of the reception has nothing to do with a 4 star rated hotel. ..no further comment necessary. However St. Gallen as a city is great to visit - a lot to see!

Was this review helpful? Yes 1
hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. Beat B. Many thanks for your feedback via the various online platforms and our guest questionnaire. We, once again, sincerely apologize for not having met your expectations with the age restriction to the Fitnesspark. The age limit of 16 years is certainly unfortunate for our younger customers; on the other hand, it is very much appreciated by both... More 

Geneva
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 7, 2014

This situation needs to be explained : At first, I was supposed to go to St.Gallen alone on a business trip. I booked a single room at 190CHF on Hotels.com It was written on the description : king size double bed (for the single room.) A few days later, my boyfriend decided to accompany me. On Hotels.com, the room was... More 

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear „Where is my room“ Many thanks for taking the time and explaining us your situation. Whilst we are happy to hear your appreciation for our DAUNY cushion menu we certainly have also noted the various miscommunications from our Front Desk Team. We sincerely apologise for the inconvenience we may have caused. Indeed the change from a single to a... More 

Suzhou, China
1 review
5 of 5 stars Reviewed August 13, 2014

The hotel is always very clean no matter how many times you stayed there. This is really important to me. The quality of meals is very good. Plus, the hotel has a perfect location in St. Gallen. Service is good and staff are friendly.

Was this review helpful? Yes
hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Nihau Liu S. Many thanks for you fantastic feedback. It is a great pleasure to hear that our quality of services and facilities satisfy guests from across the globe. What do you think of our Asian food corner on the breakfast buffet? We are very much looking forward to see you back at the Einstein and get further feedback from... More 

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