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Einstein St.Gallen Hotel Congress Spa

4.5 of 5 Berneggstrasse 2 | im Klosterviertel, St. Gallen 9000, Switzerland
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Certificate of Excellence 2014
Einstein St.Gallen Hotel Congress Spa
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Einstein St.Gallen Hotel Congress Spa
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133 reviews from our community

Traveler rating
    76
    39
    14
    3
    1
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13
37
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57
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sydney, Australia
2 reviews
5 of 5 stars Reviewed yesterday NEW

Almost everything is right in this luxurious hotel in St Gallen, Switzerland. I have stayed in five hotels in the past three weeks and this is the best one by far. My room (room 103) was spacious, spotlessly clean, with cleverly designed appliances and high quality fittings. The corridors have wood paneling around doors and smell of furniture polish. There... More

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Zurich, Switzerland
Contributor
13 reviews 13 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 19, 2014

A great hotel even for only a one night stay. Lunch and breakfast bot excellent, although breakfast at 30CHF is pricey. However it's not often that you get honey from a honeycomb at the breakfast buffet. The rooms are well maintained and clean. The room design and layout is very functional. Negative points: In my room the toilet was very... More

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. PeterNCass Many thank for you great feedback. It is a huge pleasure to hear when our guests become ambassadors for our hotel. Indeed, the SFr. 30 for a 24 hours secure underground parking has a complete different value if you consider that the entire handling (unloading, parking, and vice versa) is done by our trained valets. Please do... More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 10, 2014

Unfriendly, inflexible and a very lousy service. As mentioned by others the service of the reception has nothing to do with a 4 star rated hotel. ..no further comment necessary. However St. Gallen as a city is great to visit - a lot to see!

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear Mr. Beat B. Many thanks for your feedback via the various online platforms and our guest questionnaire. We, once again, sincerely apologize for not having met your expectations with the age restriction to the Fitnesspark. The age limit of 16 years is certainly unfortunate for our younger customers; on the other hand, it is very much appreciated by both... More

Geneva
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed September 7, 2014

This situation needs to be explained : At first, I was supposed to go to St.Gallen alone on a business trip. I booked a single room at 190CHF on Hotels.com It was written on the description : king size double bed (for the single room.) A few days later, my boyfriend decided to accompany me. On Hotels.com, the room was... More

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear „Where is my room“ Many thanks for taking the time and explaining us your situation. Whilst we are happy to hear your appreciation for our DAUNY cushion menu we certainly have also noted the various miscommunications from our Front Desk Team. We sincerely apologise for the inconvenience we may have caused. Indeed the change from a single to a... More

Suzhou, China
1 review
5 of 5 stars Reviewed August 13, 2014

The hotel is always very clean no matter how many times you stayed there. This is really important to me. The quality of meals is very good. Plus, the hotel has a perfect location in St. Gallen. Service is good and staff are friendly.

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hoteleinstein, Geschäftsführer at Einstein St.Gallen Hotel Congress Spa, responded to this review

Nihau Liu S. Many thanks for you fantastic feedback. It is a great pleasure to hear that our quality of services and facilities satisfy guests from across the globe. What do you think of our Asian food corner on the breakfast buffet? We are very much looking forward to see you back at the Einstein and get further feedback from... More

Phoenix, Arizona
Top Contributor
66 reviews 66 reviews
43 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed June 24, 2014

Pros: The hotel was nice, staff was extremely friendly, bathrooms looked to be updated and nice. Cons: The hotel is hot and has no air conditioning. This might be fine for European travelers who are not used to AC but for me it made the room way to hot. I had read on TripAdvisor that they could supply a portable... More

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear World T Many thanks for your open feedback following your recent stay at the Einstein St.Gallen. It is a great pleasure to read your very positive remarks on the friendliness of our staff as well as the quality of our modern bathrooms. We love to pass on such compliments to our team and know it will further motivate them... More

Portland, Maine
Top Contributor
80 reviews 80 reviews
18 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed June 17, 2014

I've stayed in the Einstein many times, but never in the economy room in summer. Don't do it! Despite the fact it claims to be a 4-star hotel, and the room cost ~US$300, there is no air conditioning -- zero zilch nada. Incredible but true. My room was 100F on arrival. Reception could hardly have been less helpful -- their... More

Was this review helpful? Yes 1
hoteleinstein, Manager at Einstein St.Gallen Hotel Congress Spa, responded to this review

Dear „lyricskipper“ Thanks for the feedback following your recent stay at the Einstein St.Gallen. We sincerely apologize for not having met your expectation about offering central A/C in all our guest rooms. In fact, in most traditional Swiss hotels you seldom will find central A/C’s. With a maximum mean temperature in St.Gallen’s summer of 16 ̊ C (61 ̊ F)... More

Bedale, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed June 5, 2014

We booked last minute not sure what to expect. Great hotel with large room, spotless and very friendly staff. The breakfast was fantastic so much choice. We were there for my husbands birthday and on leaving the hotel were presented with a bottle of fizz. Nice touch, especially since we had not told them. GREAT HOTEL; WOULD RECOMMEND.......

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Manila, Philippines
Contributor
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 8, 2014

We were booked in the Junior Suite on the Ladies Floor for three (3) nights. The room is large enough to accommodate a sitting area. The beige and light yellow colour scheme is very pleasant set against rich wood panels. Just a couple of things that the hotel needs to address: 1. English fashion magazines should be provided 2. time... More

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1 review
5 of 5 stars Reviewed May 1, 2014

I stopped at the hotel for 7 days. The friendliness and hospitality of the hotel staff is amazing. Everybody was very kind and obliging. I was given a tea-kettle into the room at my request. The hotel location is superable: near the Cathedral and at the same time it takes some 20 minutes to go for a walk on the... More

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Additional Information about Einstein St.Gallen Hotel Congress Spa

Address: Berneggstrasse 2 | im Klosterviertel, St. Gallen 9000, Switzerland
Location: Switzerland > Canton of St. Gallen > St. Gallen
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Einstein St.Gallen Hotel Congress Spa 4.5*
Number of rooms: 113
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Also Known As:
Einstein Hotel St Gallen
Einstein St Gallen

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