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Hotel des Arts

Rue Pourtales 3, Neuchatel 2001, Switzerland
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115 Reviews from our TripAdvisor Community

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Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The hotel is placed close to the railway station and on the bus routes. Reception staff were really helpful and tolerated my bad French! I had an upgraded room, but being close to the breakfast room it was noisy from around 6.30am. Breakfast buffet was simple continental style and just what I wanted/needed/expected

Helpful?
Thank Paul F
Hôtel des Arts B, Gérant at Hotel des Arts, responded to this review

Dear Thank you for your message. Sorry for the noise from the breakfast room. Next time we will give you an anther room. Have a nice week Ariane Boesch More 

Chemnitz, Germany
Level Contributor
29 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 27, 2015

The hotel has been remained its freshness and the exclusive design. I appreciate it very well. When I was here for the first time three years agao it was very impressive. Today I stayed here for another time and it was so impressive as before. The chamber and the bathroom are excellent clean. The bed and especially the roof top... More 

Helpful?
Thank Matthias W
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed November 25, 2015 via mobile

Not recomended! Bed has horrible smell of cigarete smoke. I woke up at night and I was smelling smoke myself and couldnt sleep anymore. The staff didnt care at all about my complaint. Room is very small shower at 50 cm from bed. Only positive point is the breakfast buffet.

Helpful?
Thank Fabio J

Travelers are raving about these Neuchatel hotels

Sydney
Level Contributor
63 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed October 8, 2015

We had 2 rooms in the roof which were good sizes and clean. The staff were friendly and it was not noisy. I would stay here again. It is not in the old time but very close and it is also close to the water.

Helpful?
Thank smithcomyn
Sussex
Level Contributor
61 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed September 8, 2015

The staff at this small hotel were extremely pleasant and friendly. The room was perfectly adequate, although we needed the fan on in our room even though it was quite cool outside. There is no air conditioning and the fan is rather noisy. The design of the hotel means that the rooms are all around the lift and other guests... More 

Helpful?
Thank Lanno
Halifax, United Kingdom
Level Contributor
50 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
3 of 5 stars Reviewed September 2, 2015

The staff were very nice but as it was shockingly hot (start of July) I really missed air conditioning! There was a fan in my room but it was too noisy to keep on at night. If you opened the window at night then little bugs flew in in their droves which freaked me out! The restaurant was very good... More 

Helpful?
Thank connorb77
Cambridge, Massachusetts
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 23, 2015

In Stayed at the hotel for nearly a week in June-July 2015. It is very well located. This hotel is located close to the trolley station which is one stop away from the Neuchatel train station. It is about 3 blocks from the lake, and only 1 block from the University of Neuchatel. It is also located at a walking... More 

Helpful?
Thank kathuman
San Jose, California
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 1, 2015

I stayed a few nights in July of 2015, nothing stands out about the hotel, simple, clean and reasonably priced was right and about the best way to sum up the place. Good location near the lake and downtown. restaurant next door was surprisingly good. Wifi was very good and easy to access. would stay here again.....

Helpful?
1 Thank Dan2219
Zurich, Switzerland
Level Contributor
269 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 1,030 helpful votes
3 of 5 stars Reviewed June 12, 2015

They have tried the industrial-chic look at this hotel, which is situated inside a transformed appartement building. Unfortunately neither, the "industrial" nor the "chic" is working. Think sixties IKEA gone wrong: Yellow tiles in the bathrooms, orange furniture (mostly plastic) and (torn) yellow curtains. At least it is clean and the suite-room is very spacious. Service at reception was friendly... More 

Helpful?
4 Thank Bamboo66
Richmond, VA
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed March 25, 2015

Nice place, very friendly staff. If walking from train station head Downhill (with capital D) and it's across the main street from the Casino (that sits in the middle of the park). It had proper signage directing you to it. Beds were comfortable, internet was good, fast and free but breakfast was a bit depressing. I'd walk to a local... More 

Helpful?
Thank spparkervt
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