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All 12 Neuchatel hotels

Hotel Palafitte

5.0 of 5 Hotel   |   Route des Gouttes d'Or 2, Neuchatel 2000, Switzerland
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Ranked #1 of 12 hotels in Neuchatel
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
StanislawAsanowicz St. Petersburg, Russia
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174 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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Zurich, Switzerland
Top Contributor
53 reviews 53 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

The hotel is very nicely situated on the lake. The reception didn't know how many nights we where staying... After the second night the key was not working anymore and we had to go to reception. The rooms on the lake have a very nice view and direct access to the lake. The rooms where not always cleaned well and... More

Was this review helpful? Yes 1
beaurivagepalace, Manager at Hotel Palafitte, responded to this review

Dear Fisch1968, thank you very much for your feedback! We are happy to read that you liked our rooms and the view on the lake! However, we also noted that you weren't satisfied with our housekeeping services and the qualitiy of our restaurant. In order to be able to improve our service quality and customer experience, we would be glad... More

St. Petersburg, Russia
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A friend of mine, judging just by outside view, called it "a container hotel". And he was quite right (but not really in his sense of words) - apartments here contains chic, luxury, comfort and coziness in great numbers. Most important feature is a spacious balcony (or should I call it terrace?) with sunbeds - view from there is overwhelming,... More

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Hong Kong, China
Senior Contributor
37 reviews 37 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

It's a luxurious hotel. Room is huge in size with beautiful decor. They offer you some of the best amendities, like Bvlgari toiletries, shower head with LEDs of changing colours, which was impressive. The setting was supposedly to be gorgeous, however during spring, there're thousands and thousands of mosquitos there. Even though we were told that the mosquitos would not... More

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beaurivagepalace, Manager at Hotel Palafitte, responded to this review

Dear 3pig-moto, thank you very much for your feedback about the Palafitte hotel! We are happy to read that you liked our rooms and our in-room amenities. Please be advised that the insects in front of your windows weren’t mosquitos, but small flies. They don’t bite like our hotel staff informed you. However, we are aware of the fact that... More

Senior Contributor
21 reviews 21 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed July 2, 2014

We stayed in a lakeside room for three nights and thoroughly enjoyed everything about the visit. The staff were ultra friendly but not in a 'we've been trained to be like this' way and offered to help us before the words were out of our mouths. The room was amazing with gorgeous Bvlgaria toiletries (sorry I took so many!!) and... More

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Top Contributor
60 reviews 60 reviews
33 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 24, 2014

We stayed one night at the Palafitte and had a pavilion on the shore. Nice rooms but we felt sorry we didn't spend the extra on the lake pavilions because the view wasn't that impressive from the shore pavilions. All pavilions (shore or lake) are the same size, large and comfortable. Beds are good. Service at the outside bar is... More

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beaurivagepalace, Manager at Hotel Palafitte, responded to this review

Dear Jan 0032, thank you very much for taking the time to review our hotel! We are glad that you enjoyed your stay with us and took good note of your comment about the service at the bar by the lake. We are looking forward to welcoming you again! More

Zurich, Switzerland
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 23, 2014

We stayed one night in a bungalow on the water and it was absolutely wonderful. Not only is the design of the bungalow and the whole hotel complex remarkable but also the staff was extremely friendly and helpful. To wake up in the morning and to literally be on the calm waters of the lake was breathtaking. We had breakfast... More

Was this review helpful? Yes 1
Basel, Switzerland
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 10, 2014

our stay in neuchatel at the hotel palafitte was absolutely wonderful.... great rooms with incredible view.... water temperature a bit chilly but great..... delicious breakfast.... you get whatever you want.... restaurant in general too expensive... wonderful stay for a long weekend!!!

Was this review helpful? Yes 1
Lausanne, Switzerland
13 reviews 13 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 29, 2014

Stayed here one night in a “Lake Pavilion”. Well appointed, clean, large room with wonderful views of the lake and mountains. Particularly liked the view of the lake from the Jacuzzi bath, the Nespresso coffee machine and the decorative indoor fireplace. There is direct access to the lake from the pavilion’s terrace, but we did not venture outside due to... More

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Hergiswil, Switzerland
Top Contributor
63 reviews 63 reviews
27 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed April 12, 2014

We stayed in this hotel a few days ago for a business meeting in Neuchatel. What a wonderful place!!! Built on and into the lake, very original architecture, great comfort and design, excellent service, wonderful bar and excellent restaurant. Great location for meetings and/or leisure, we really enjoyed it, only regretted not being there for longer and will most certainly... More

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Cardiff, United Kingdom
4 reviews 4 reviews
5 of 5 stars Reviewed April 3, 2014

I was lucky enough to be surprised with this little gem through a work trip. The driveway is very unassuming with a small modern entrance. The reception staff are polite, helpful and willing to go the extra mile to give you a fantastic experience. I was able to borrow an adaptor plug from the hotel as Switzerland has different ones... More

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Additional Information about Hotel Palafitte

Address: Route des Gouttes d'Or 2, Neuchatel 2000, Switzerland
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Location: Switzerland > Canton of Neuchatel > Neuchatel
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Hotel Palafitte 5*
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Also Known As:
Palafitte Hotel Neuchâtel

156 photos of this hotel

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Hotel & grounds (23)
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Room/suite (28)
View from room (8)
Pool/beach area (2)
Dining (7)
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Dining (5)
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View from room (5)
Room/suite (3)
Bathroom (2)
Pool/beach area (3)
Other (3)
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