First of all they lost my reservation with Expedia, and did not seem to know what Expedia is. Nethertheless after I printed conformation they gave me a room, though for my second day I did not get the room type which I booked. (and paid in full!) Later that evening the manager apperared and blaimed it all on Expedia (not... more

Another very perfect hotel. You will not be disappointed. Have been here 4 times with great pleasure. more

We stayed there in the summer and were enchanted. The location (built on a fresh water lake), the journey out to our room by buggy, the clean design, the huge room and fantastic balcony just blew us away. Every room is in fact a separate structure so there was no noise transmission from room to room. The cabins are arranged... more

I was not impressed when we first arrived and especially not impressed as I was dragging my luggage across the wharf-dock to my room outside. But... open the door with your scan key wand and Wow... design, sparkle, and tech. Go inside and enjoy the comfort of a spa bath with a wall that opens to watch tv in the... more

This hotel is what most 'boutique hotels' strive to be. The design is amazing and the pictures on the website don't do it justice. The fixtures are top quality so nothing is broken or suffering from form over function. Huge rooms, bathtub big enough for two, privacy on the deck....delicious food in the restaurant. I don't know how many people... more

We had a wonderful stay at Hotel Palafitte, every detail was perfect. The view of the moon shimmering on the calm lake at night and the reflection of the sun rising in the morning was absolutely stunning. I can honestly say that Hotel Palafitte is truly one of the most fantastic hotels that we have had the pleasure to stay... more

My partner & I stayed here for 3 nights on our way back to UK from Grindlewald. The hotel has an unassuming approach but once inside it is extremely well appointed. We stayed in a lake view room, which actually sits on a pontoon in the lake, which was beautifully designed in a modern way. There were a myriad of... more

We have stayed this July in a Lake side room at the Palafitte Neuchatel. I found it to be even above my high expectations. The room was spectacular, very modern with a spacious bathroom including great Bulgari products and Jaccuzzi bathtub, a nice comfortable bed and a huge Plasma TV. But the special plus about this place is its location... more

We stayed at one of the pavillons on the lake for one night. The rate that's quoted on the hotel's website is expensive and overpriced, in my opinion. However, with a little shopping around on the major travel websites it was easy to find a rate that was about 30 % cheaper. The hotel is on the outskirts of the... more