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BEST WESTERN PLUS Hotel Beaulac

2, quai Leopold-Robert, Neuchatel, Switzerland
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1 room 1 guest
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BEST WESTERN PLUS Hotel Beaulac
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228 Reviews from our TripAdvisor Community

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Traveler rating
    47
    87
    56
    20
    18
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29
71
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88
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
2 reviews
3 of 5 stars Reviewed yesterday NEW

The room is nice and clean with a comfy bed and great internet access but they've been doing constructions in the hallway from 7am to 8pm! The shower is so tiny and small with no light on top! The breakfast is free and ok. Don't eat in the restaurant, the food is not good and it's too expensive! In general... More 

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Alessandria, Italy
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a modern, traditional 4 star hotel. The hall and the rooms are what you find in most hotels in this category. The position is, however, very good, so spend a few francs more and take a lake view room. The area is also very quiet, but still in short walking distance from the old city. What is not... More 

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1 review
1 of 5 stars Reviewed 1 week ago

Even in the areas not part of the 'building renovations', dirty, dusty, breakfast buffet totally mediocre - not even freshly squeezed juice. Nice rooms but not totally clean (dusty!). Not worth 215 chf for 1 night! Other than view of the lake (but no balcony!), nothing else worth going for - definitely not up to Swiss 4 star standard! go... More 

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Travelers are raving about these Neuchatel hotels

Rotherham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Booked into this hotel and was fleeced out of £185.00 and that is room only...the hotel would not be allowed to trade in the UK as it is a building site... you step out of the lift into a scruffy area of bare wires, step over bags of plaster, dust everywhere.... No mention of this when they make you pay... More 

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Sussex
Level Contributor
48 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed July 23, 2015

The fact is that this hotel is a building site at present, complete with dust and the smell of plaster and paint. The lift could not be used so you have to be able to carry your cases up and down the stairs. There seems to be no adjustment for this in the prices so the hotel simply cannot expect... More 

Was this review helpful? Yes 1
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed July 1, 2015

Stayed in the Hotel Beaulac for a conference. One third of delegates who had booked were moved out to other hotels. The others who stayed basically lived in a building site. Management not interested in the situation. No apology offered. following many complaints they offered to reduce rates by 15 CHF - this for a hotel that charges over 200... More 

Was this review helpful? Yes 3
Level Contributor
57 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
1 of 5 stars Reviewed June 30, 2015

Arrived late on Saturday evening to be confronted by a building site. The hotel is still open and the staff a great, trying to deal with it. But the extent of the work suggest it should not be open!. There is dust everywhere. I went to go downstairs and it was dusty and had work tools left on the stairs... More 

Was this review helpful? Yes 1
Toronto, Canada
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed June 19, 2015

Good hotel by the water with a view of the mountains. Fairly pricey for what you get. Good customer service. A decent place to stay in Neuchatel. Hopefully all the renovations will help this hotel become excellent!

Was this review helpful? Yes 1
Chicago, Illinois
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed May 20, 2015

We loved the location! It is near multiple restaurants, amazing walks, running, biking trails, shopping, and a little downtown area where you can walk. The hotel is located right across an Art Museum. The hotel itself was clean and had a comfortable mattress. The staff was knowledgeable and made good recommendations on near by attractions.

Was this review helpful? Yes 1
The Netherlands
Level Contributor
71 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 3, 2015

Refurbishment was still ongoing but room I had was already finished and looked good with comfortable bed. Also the general areas like reception, bar and restaurant have been refurbished in a modern style. Hotel is right on the lake side next to the harbour in the middle of the city. It was late March and very windy but I can... More 

Was this review helpful? Yes 2
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