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BEST WESTERN PLUS Hotel Beaulac

2, quai Leopold-Robert, Neuchatel, Switzerland
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BEST WESTERN PLUS Hotel Beaulac
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Ranked #7 of 12 Hotels in Neuchatel
A recent review
3 of 5 stars reviewed 1 week ago
Jencam333 Toronto, Canada
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214 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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All months
Level Contributor
46 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed yesterday NEW

Arrived late on Saturday evening to be confronted by a building site. The hotel is still open and the staff a great, trying to deal with it. But the extent of the work suggest it should not be open!. There is dust everywhere. I went to go downstairs and it was dusty and had work tools left on the stairs... More 

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Toronto, Canada
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31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel by the water with a view of the mountains. Fairly pricey for what you get. Good customer service. A decent place to stay in Neuchatel. Hopefully all the renovations will help this hotel become excellent!

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Chicago, Illinois
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11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 20, 2015

We loved the location! It is near multiple restaurants, amazing walks, running, biking trails, shopping, and a little downtown area where you can walk. The hotel is located right across an Art Museum. The hotel itself was clean and had a comfortable mattress. The staff was knowledgeable and made good recommendations on near by attractions.

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The Netherlands
Level Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 3, 2015

Refurbishment was still ongoing but room I had was already finished and looked good with comfortable bed. Also the general areas like reception, bar and restaurant have been refurbished in a modern style. Hotel is right on the lake side next to the harbour in the middle of the city. It was late March and very windy but I can... More 

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Denia, Spain
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47 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed March 8, 2015

Great Hotel in an excellent location. We had a large room with a view over the Marina and the Lake and across to the snow-capped Alps - really hard to fault any of that! Recently renovated. Very clean. Comfortable beds and pillows. Good breakfast and excellent restaurant, sushi and Bar. Car park at a small extra daily charge. Recommended.

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salesbeaulac, Responsable relations publiques at BEST WESTERN PLUS Hotel Beaulac, responded to this review
Google Translation

Cher Monsieur, C’est avec grand plaisir que nous avons pris connaissance de votre très beau commentaire et vous remercions du... More 

Miami, Florida
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed February 24, 2015

Hotel under renovation with contractions outside and inside. Arrived in the early afternoon from overnight flight from US, tried to rest, but it was impossible because of the noise downstair. Dust all over the hallways. I have been at this hotel for many years, probably 15 or more, it has changed really for the worst: reception not very helpful, bathtub... More 

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salesbeaulac, Responsable relations publiques at BEST WESTERN PLUS Hotel Beaulac, responded to this review

Dear Guest, Furthermore, we would like to offer our deepest apologies for the trouble you had to experience with our renovations. The aim of Hotel Beaulac is to continually provide our guests with first class service and accommodation. In order to achieve this goal, the hotel will be undergoing considerable renovation until end of Summer 2015.When this refurbishment is completed,... More 

Zurich, Switzerland
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 24, 2015

The Beaulac is located next to the small Neuchatel harbor with nice views over the lake. The cantonal museum is next door and the old town a short stroll away. The rooms are nice and functional, breakfast was very good.

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salesbeaulac, Responsable relations publiques at BEST WESTERN PLUS Hotel Beaulac, responded to this review
Google Translation

Cher Hôte, Un grand merci pour votre très agréable avis sur les prestations de notre établissement. Nous avons transmis vos... More 

Livingston, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 11, 2015

To be fair a lot of renovation work was going on at the time, which hopefully will improve the standard, although the restaurant is nice, but at a cost. The room was a decent size, but it's always a bit disappointing to see mould on the ceiling. I guess the room above had a shower screen as poor as mine,... More 

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Zurich, Switzerland
Level Contributor
214 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 842 helpful votes
2 of 5 stars Reviewed December 14, 2014

All day long there was ear-shattering noise from the construction of the hotel's extension. Working, which I intended to do in the afternoon, was impossible: Not a single quiet minute between 1400 and 1630 hours. The bathroom was small, but with high quality fixtures, whilst the furniture in the room was cheapish, of the IKEA-type. The room's floors were tiled... More 

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Neuchatel, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 15, 2014

Due to business in Neuchatel, I have been staying in this hotel for a long period of time and the longer I stayed the more problems occurred. Accidental cancellations of my bookings, knowingly putting me in a room without air conditioning without notice and noise from the kitchen at 11pm unfortunately did not make it a great experience. Although the... More 

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