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Beau-Rivage Hotel

Certificate of Excellence
1, Esplanade du Mont Blanc, Neuchatel 2001, Switzerland
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Beau-Rivage Hotel
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Beau-Rivage Hotel
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155 reviews from our community

Traveler rating
    94
    43
    8
    6
    4
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22
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59
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Vienna, Austria
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The location is magical. The staff is ultra professional and attentive. Food, especially breakfast is really good (and I am normally very demanding). Room we got was very spacious with great view, Bulgari amenities, nespresso machine and well equipped minibar. Highly recommend!!!

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1 review
5 of 5 stars Reviewed April 21, 2015

Rooms were very comfortable and well desgined. The staff was also very gentle. Check in&out process were very fast. You should rent a lake view room. Has a great scenery. Breakfast was adequate. Place was very close to various points of interest.

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guest, Thank you for your kind review. We are happy that you enjoyed the Beau-Rivage Hotel and the service we provided to you, as well as its outstanding location on the lakesides of Neuchatel, at a walking distance from the historic town centre. We hope you will have the opportunity to return again in the near future! Best regards,... More 

Senior Contributor
45 reviews 45 reviews
22 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed April 5, 2015

Pro's: Excellent location Friendly service Rich and very good breakfast buffet (but not included in room rate, extra 36 CHF app) But: Rooms look used If you do not have a room straight to South to the lake you cannot open your window ( which I like) due to the traffic noise If you come by car you pay 15... More 

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Thomas M, Quality department at Beau-Rivage Hotel, responded to this review

Dear Guest, We would like to thank you for your comments regarding our property. We were glad to read that you really enjoyed the friendliness of our service along with the location of the hotel. We are sorry to read your disappointment. Although the hotel was built in 1993, the rooms have been renovated and refurnished over the 5 last... More 

Lucca
Contributor
15 reviews 15 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

I had The chance to spend a week end At The beau Rivage! Amazing location! Rooms are very comfortable! The restaurant has an excellent service Thanks ti The staff, very professional and friendly at The same Time! Great food as well! I really suggest you a break at The beau rivage

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Sir, I would like to thank you for your very kind comments regarding our property. We are delighted that you have enjoyed the comfort of our hotel, as well as the quality of our service. We look forward to welcoming you to your home in Neuchâtel. Best regards, Thomas Maechler Owner & Maître de Maison More 

Neuchatel, Switzerland
1 review
5 of 5 stars Reviewed February 16, 2015

Highly recommended hotel for a perfect getaway. Friendly welcome, great service, on-time delivery of all requests. Great room with an amazing view on the lake, well furbished, perfectly cleaned and with great Bulgari bath products. Food in the restaurant is simply delicious, very refined and service is at the same level than the rest of the hotel : outstanding.

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Madam, Many thanks for having chosen our property for to celebrate Valentine’s Day. We are happy that you enjoyed our property and the service we provided to you, as well as the quality of our Restaurant O’terroirs. We look forward to welcoming you to Beau-Rivage Hotel in Neuchatel. Best regards, Quality department More 

Franschhoek
Top Contributor
69 reviews 69 reviews
39 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 10, 2015

This hotel lived up to every expectation. We upgraded to a deluxe room before arrival and were not disappointed in anyway whatsoever. Every aspect of the room and the hotel was in line with the price, which was high. The stay was therefore worth the cost. Over and above a great room overlooking the lake, the bar area and service... More 

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Sir, Thank you for your very kind review. We are happy that you enjoyed our property and the quality of our service. We would love to see you again soon at the Beau-Rivage Hotel. Best regards, Thomas Maechler Owner & Maître de Maison More 

Guildford, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed February 4, 2015

We felt at home and most welcome here from the moment we stepped through the front door. The staff were very helpful and friendly and we were greeted in our room with champagne, flowers and delicious macaroons and chocolates. This was a present from Relais & Chateau for a previously mucked up 14 day holiday in Italy! Our first floor... More 

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Madam, Thank you for your wonderful review on your stay at the Beau-Rivage Hotel. We are glad we could make you feel at home and are delighted to hear that we could meet your expectations. We truly hope to welcome you back soon at the Beau-Rivage Hotel. Best Regards, Thomas Maechler Owner & Maître de Maison More 

Durham, UK
Contributor
11 reviews 11 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 31, 2014

Business trips usually mean you simply breakfast and sleep in a hotel, and on this trip that was about it for me but during the two night stay I experienced lots of things that would make me come back and enjoy it a little more: courteous and discreet service, a friendly welcome, a big room (my colleague reported her room... More 

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Thomas M, Quality department at Beau-Rivage Hotel, responded to this review

Dear Sir, I would like to thank you for your comments regarding our property. We are delighted that you have enjoyed the comfort of our hotel during your business trip. We really hope to have another opportunity to welcome you at the Beau-Rivage Neuchâtel and to serve you this time in our Restaurant O’terroirs were you can enjoy succulent dishes... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed December 3, 2014

In Neuchatel for just 24 hours but the Beau-Rivage made the trip perfect. The finest service levels I have experienced and a superb lunch with stunning wine list. The rooms were great and a very friendly welcoming feel throughout the hotel. We will be back for sure!

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Sir, Many thanks for having chosen our property for your recent business trip to Neuchatel. We are very pleased to read about your so positive experience with us and that we could help to make your trip perfect. We would love to see you again soon at the Beau-Rivage Hotel. Kind regards, Thomas Maechler Owner & Maître de Maison More 

Sydney, Australia
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed November 27, 2014

It does live up to the photos - set on beautiful Neuchatel Lake this classic hotel should not disappoint you. I would love to see parts of the rooms refurbished e.g. the bathrooms and all the doors but in typical Swiss fashion they are impeccably maintained so should not be a deterrent if you need to stay close to Neuchatel... More 

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Thomas M, Propriétaire at Beau-Rivage Hotel, responded to this review

Dear Guest, Thank you so much for taking your time to share your experience with us. We are delighted that you enjoyed the stay with us along with our service. We are sorry to read that the decoration, which is a very personnel concern, was not of you full appreciation. Although the hotel was built in 1993, the rooms have... More 

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