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Hotel Mr. Pickwick

#24 of 67 Hotels in Lucerne
Certificate of Excellence
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Rathausquai 6, Lucerne CH-6004, Switzerland
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1 room 1 adult
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Hotel Mr. Pickwick
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234 Reviews from our TripAdvisor Community

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Newcastle, South Africa
Level Contributor
161 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed 4 weeks ago

the rooms are basic, we had two fold up beds on both sides of the walls! there is no closet, just rails? the bath room more than basic, there is no dining room or lounge, just an extremely noisy Pub. if you visit London, great, but not in Switzerland, unless you are local and tired of the Swiss scene! OR... More 

Helpful?
Thank Heilavh
LMGastrag, Assistentin Brand Support at Hotel Mr. Pickwick, responded to this review

Dear Heilavh Thank you for your review and we are sorry that our hotel did not fulfil your expectations. We strive hard to be as transparent as possible to all our guests and offer a complete overview of our hotel on our Hotel website. Hotel Pickwick is not a 3, 4, or 5 star hotel but a “Swiss lodge”, an... More 

Fremont, Nebraska
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

This is the second time my husband and I have stayed at this hotel. Our room was very clean and comfortable. We had cozy feather beds for sleeping. The hotel staff were friendly and helpful. Our balcony looked out on the river and the covered bridge, and we watched the ducks and swans. The Mr. Pickwick Pub is located below... More 

Helpful?
Thank Carole T
LMGastrag, Assistentin Brand Suppport at Hotel Mr. Pickwick, responded to this review

Dear Carole T Many thanks for your super review; the team appreciate it very much as they work hard to offer a great service for all our hotel guests. We may not be a 3, 4, or 5 star hotel but your stay with us matters and we care! We look forward to seeing you again soon. More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed January 5, 2016

Had excellent stay in Mr. Pickwick. It is very conveniently located and very near to train station, Shopping plazas and restaurants and all major attractions I stayed in a single room. it was quiet narrow without any cupboard but clean. All rooms provide good view of lake Lucerne. Wifi Speed was good. hotel has entry from back side. While checking... More 

Helpful?
Thank Piyush J
LMGastrag, Assistentin Brand Support at Hotel Mr. Pickwick, responded to this review

Dear PiyushJ Thank you for your feedback and we are very happy that you enjoyed your stay with us. We are proud of our “Swiss Lodge” status as we can offer small details (tea & coffee making facilities, free Wifi etc) that are appreciated by our guests. We are not a 3, 4 or 5 star hotel but we do... More 

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

My wife and I stayed here on our honeymoon for 2 nights in late December while we explored Lucerne and its surrounds. The location is fantastic, being waterfront on the lake, only about a 5 minute walk from the train station. Check in was quick and easy, we arrived early and asked if we could leave our bags there but... More 

Helpful?
Thank Andrew W
Edinburgh, United Kingdom
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed December 17, 2015

Spent a couple of hours here on arrival checking out if they were showing a soccer game on the television that night,we got a negative response from the bar person,the beer that we received was not up to standard and on complaining I was told that their was nothing wrong !!!! We did not return to this place as in... More 

Helpful?
Thank Hibernian2013
Level Contributor
10 reviews
4 hotel reviews
3 of 5 stars Reviewed November 17, 2015

The location was amazing for this hotel! Right across from the beautiful lake and tons of shopping. However your staying above a bar. The bar was ok I guess but the staff wasn't very friendly and going in and out of the hotel was strange. The room was nothing special very basic and the beds were two twin beds pushed... More 

Helpful?
Thank FlyWithStella
LBGastrag, Assistentin Brand Support at Hotel Mr. Pickwick, responded to this review

Dear FlywithStella, Thank you for your feedback. We are our proud of our „Swiss lodge“ status and we promote the fact that we are not a 3*** hotel. We promote that we offer a room with a 5***** view overlooking the lake, the Chapel-bridge and Mt. Pilatus. Our rooms are simple, but modern, comfortable and offer the most sought after... More 

Singapore
Level Contributor
137 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed November 6, 2015 via mobile

Hotel Mr Pickwick does indeed offers rooms with a good view! In order to have a view for every room, I do understand why rooms are designed like this. I'm actually very impressed with the key system,the lift and the system of checking in/ out at the bar. It's actually fast and efficient. I really hate smoking and boy, a... More 

Helpful?
Thank cola480
Adelaide
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed November 5, 2015 via mobile

Don't be put off by the check in at the bar. The staff were wonderful and the room was quite spacious with a fabulous little balcony looking over the Chapel Bridge. Easy 5 min walk to train station dragging the suitcase. Plenty of places to eat and drink at your doorstep. Would stay here again!

Helpful?
Thank Clarkus
LBGastrag, Assistentin Brand Support at Hotel Mr. Pickwick, responded to this review

Dear Clarkus, Thank you for taking the time to write your review, we appreciate it very much. As you quite rightly stated, the location of the hotel is over our Mr. Pickwick Pub (a well-known institution and meeting point in Luzern). The staff are well trained in dealing with, both the needs of our pub guests and our hotel guests.... More 

San Francisco, California
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

While the room was a little strange (long and narrow, with two twin beds end-to-end for a "double"), this was a good value option in Lucerne. It is just across the bridge from the train station (5 min walk), in the old town (under 10 minutes to all the sites), and our room faced the water and a historic bridge.... More 

Helpful?
Thank mitchellwfox
1 review
2 of 5 stars Reviewed October 25, 2015 via mobile

Location is great, food is good and place is clean, unfortunately the service is bad. The guy who attended me, took incorrectly my order and when I went to him to inform he yelled on me :-s. That was really not nice! Not sure if I'll come ever back to this place.

Helpful?
Thank Rosario S
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