We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Falken - Luzern

Falkengasse 6, Lucerne 6004, Switzerland
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Hotel Falken - Luzern
Professional photos View all
Browse nearby
Hotel Falken - Luzern
Write a Review

113 reviews from our community

Traveler rating
    19
    23
    41
    15
    15
See reviews for
22
42
12
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (29)
  • Jun-Aug only
    (34)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (17)
All months
Dubai, United Arab Emirates
Top Contributor
135 reviews 135 reviews
38 hotel reviews
114 helpful votes 114 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is an easy walk from the train station and very easy to find. The price is very reasonable for something so central. The room was a decent size for this level of hotel. The bathroom is admittedly small, but perfectly adequate. The WiFi was good in the room. They do not have a breakfast room and if you... More 

Was this review helpful? Yes
Madison, Wisconsin
Top Contributor
75 reviews 75 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed April 17, 2015

We'd read mixed reviews of this hotel but we found it to be fine. Hotel lobby and room were clean. Our bed was comfortable and cozy. Street noise makes it a little hard to leave the windows open at night but once closed it's very quiet. The location can't be beat. Right in the heart of the old city, you... More 

Was this review helpful? Yes 1
Basel, Switzerland
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 23, 2014

the hotel is located very central, you reach the lake in 2 min. time, the railway station in about 5 mins. they are promoting the hotel with supposedly convenient beds. I have been there last year and was very lucky with the mattress. this year it was terrible. it was sloping and in some places hard, others soft. very inconvenient... More 

Was this review helpful? Yes 1
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Georg. Thank you for staying in Hotel Falken and taking your time to write a comment. We are happy that you liked our central location and enjoyed the stay with us also 3 years ago. We are sorry that the mattresses didn't suit you this time. However we would like to put your attention to the fact that all... More 

Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

Friendly, quick receptionist. Nice clean lobby and room. May have had slight odor coming from the sanitary system in the lobby, but no issue at all in the room. Average sized room and bathroom for an old town hotel. Could not beat the price. I would definitely recommend.

Was this review helpful? Yes 3
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for staying in Hotel Falken with us. We would like to express our gratitude for writing a nice comment about us and we will be very happy to greet you in our house again. More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

Hotel situated in the touristic center of the city. And it's 7-10 min walk from the train station. The staff of the hotel is VERY hospitable. With the reasonable prices it makes this hotel to be one of the best choices for a short visit to Luzern.

Was this review helpful? Yes 4
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for taking your time and writing such an excellent comment about our house. We would be happy to welcome you again! More 

California
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed October 12, 2014

If you are looking to have a nice vacation in Lucerne- DO NOT stay here!!! I stayed here 2 nights after months of bouncing between hostels all over Europe. I splurged because I was so excited for Switzerland, wanted good wifi and a comfy bed and room to myself. This place offered none of that! The wifi did not work... More 

Was this review helpful? Yes 1

Travelers are raving about these Lucerne hotels

newquay
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

We followed our nephew's wedding invitation which lead us to Lucerne. As we also have family in and around this beautiful City our needs were catered for bar the beds. This establishment is central, clean and its staff friendly and helpful. Our stay also saw new pipes for the sewage going into the ground which meant work started at half... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Bangkok
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

Great location for shopping & business. one or two traveller is compromised, not family. The excellence staffs especially front desk. The center of old town shopping, central train station, dying lion moument, and Chapel bridge. (all palces just 10 mins walk)

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Seattle, Washington
Top Contributor
60 reviews 60 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed September 11, 2014

I guess you could call it cozy? We had 2 rooms on floor 2, each had a double bunk bed. There was absolutely no space to walk around these beds to get to the window. I managed to hit my head on a shelf on the bottom bed. I guess if you are a family of four traveling it might... More 

Was this review helpful? Yes
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest We would like to thank you for taking the time to write the comment. We are sorry that you feel this way about the hotel. Nevertheless we may inform you that the size of the rooms are quite normal for European standards, We are aware that in the USA the average hotel rooms are bigger but unfortunately in... More 

Randolph, New Jersey
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 26, 2014

If you are like me when booking travel, you spend a good amount of time researching reviews from different sources prior to booking a hotel. Before I made a reservation at Falken, I did just that. And surely I came across the fact that it was in need of some updates but dismissed that since the location was ideal. Well,... More 

Was this review helpful? Yes
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Samiam We appreciate that you took time to write a comment about our hotel. Thank you very much for your nice words about the location and staff - we are happy that we could correspond to your expectations on this level. We apologize if you room was in need of renovation - winter is always a renovation time for... More 

Questions? Get answers from hotel staff and past guests. Ask a question

42 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (17)
Viewed
Bathroom (2)
Viewed
Room/suite (5)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (25)
Viewed
Dining (1)
Viewed
Hotel & grounds (6)
Viewed
Pool/beach area (1)
Viewed
Room/suite (7)
Viewed
Bathroom (1)
Viewed
Other (9)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay