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Hotel Falken - Luzern

Falkengasse 6, Lucerne 6004, Switzerland
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1 room 1 guest
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Hotel Falken - Luzern
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Hotel Falken - Luzern
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122 Reviews from our TripAdvisor Community

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    19
    24
    46
    15
    18
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24
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
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  • All months
    (122)
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    (29)
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    (43)
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    (33)
  • Dec-Feb only
    (17)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

dirty bathroom, very unfriendly personal, no breakfast possible, and a hell of a lot of noice in the very early morning!! A dirty airconditioning was put on the floor. The window could not be opened, and a hole was made through plexiglas....the whole room was smelly and unfresh!!! We booked the family zimmer, and of course, of this room there... More 

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Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

the location is great, just near the train station. However, the wifi signal is very bad in the room. The room is small and decoration is very simple. the shower room is also small. in total the only advantage is just the location and the price is too expensive for what they are offering.

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

This hotel is extremely difficult to find. We had to call 5 times trying to get directions and the front desk person gave us directions to where he'd meet us to show us how to get there and never showed up, then he got angry and was yelling at me on the phone because he didn't know where we were.... More 

Was this review helpful? Yes 1

Travelers are raving about these Lucerne hotels

Connecticut
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 20, 2015

I stayed in Hotel Falken for two nights and spent a full day in Lucerne. I think it's a good bargain for a short term stay and for its location. The hotel room was clean and comfortable. Just like any other European hotel, the rooms are small. There were four of us and we all got bunk beds each so... More 

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Mumbai (Bombay), India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed June 5, 2015

Clean, well located, decent wi-fi speeds. Room was not ready when we arrived so the lady at the reception offered soft drinks while we waited. My family declined, but I said 'Yes'. The lady served the drink and promptly asked me for CHF 4.5. . . Conned with the oldest trick in the book!

Was this review helpful? Yes 2
Dubai, United Arab Emirates
Level Contributor
139 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel is an easy walk from the train station and very easy to find. The price is very reasonable for something so central. The room was a decent size for this level of hotel. The bathroom is admittedly small, but perfectly adequate. The WiFi was good in the room. They do not have a breakfast room and if you... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Level Contributor
76 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 17, 2015

We'd read mixed reviews of this hotel but we found it to be fine. Hotel lobby and room were clean. Our bed was comfortable and cozy. Street noise makes it a little hard to leave the windows open at night but once closed it's very quiet. The location can't be beat. Right in the heart of the old city, you... More 

Was this review helpful? Yes 1
Basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 23, 2014

the hotel is located very central, you reach the lake in 2 min. time, the railway station in about 5 mins. they are promoting the hotel with supposedly convenient beds. I have been there last year and was very lucky with the mattress. this year it was terrible. it was sloping and in some places hard, others soft. very inconvenient... More 

Was this review helpful? Yes 2
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Georg. Thank you for staying in Hotel Falken and taking your time to write a comment. We are happy that you liked our central location and enjoyed the stay with us also 3 years ago. We are sorry that the mattresses didn't suit you this time. However we would like to put your attention to the fact that all... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

Friendly, quick receptionist. Nice clean lobby and room. May have had slight odor coming from the sanitary system in the lobby, but no issue at all in the room. Average sized room and bathroom for an old town hotel. Could not beat the price. I would definitely recommend.

Was this review helpful? Yes 3
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for staying in Hotel Falken with us. We would like to express our gratitude for writing a nice comment about us and we will be very happy to greet you in our house again. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

Hotel situated in the touristic center of the city. And it's 7-10 min walk from the train station. The staff of the hotel is VERY hospitable. With the reasonable prices it makes this hotel to be one of the best choices for a short visit to Luzern.

Was this review helpful? Yes 4
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for taking your time and writing such an excellent comment about our house. We would be happy to welcome you again! More 

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