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Hotel Falken - Luzern

Falkengasse 6, Lucerne 6004, Switzerland
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Hotel Falken - Luzern
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Hotel Falken - Luzern
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118 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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    (29)
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Connecticut
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed in Hotel Falken for two nights and spent a full day in Lucerne. I think it's a good bargain for a short term stay and for its location. The hotel room was clean and comfortable. Just like any other European hotel, the rooms are small. There were four of us and we all got bunk beds each so... More 

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Mumbai (Bombay), India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed June 5, 2015

Clean, well located, decent wi-fi speeds. Room was not ready when we arrived so the lady at the reception offered soft drinks while we waited. My family declined, but I said 'Yes'. The lady served the drink and promptly asked me for CHF 4.5. . . Conned with the oldest trick in the book!

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Level Contributor
136 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
4 of 5 stars Reviewed May 12, 2015

This hotel is an easy walk from the train station and very easy to find. The price is very reasonable for something so central. The room was a decent size for this level of hotel. The bathroom is admittedly small, but perfectly adequate. The WiFi was good in the room. They do not have a breakfast room and if you... More 

Was this review helpful? Yes 1
Madison, Wisconsin
Level Contributor
75 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed April 17, 2015

We'd read mixed reviews of this hotel but we found it to be fine. Hotel lobby and room were clean. Our bed was comfortable and cozy. Street noise makes it a little hard to leave the windows open at night but once closed it's very quiet. The location can't be beat. Right in the heart of the old city, you... More 

Was this review helpful? Yes 1
Basel, Switzerland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 23, 2014

the hotel is located very central, you reach the lake in 2 min. time, the railway station in about 5 mins. they are promoting the hotel with supposedly convenient beds. I have been there last year and was very lucky with the mattress. this year it was terrible. it was sloping and in some places hard, others soft. very inconvenient... More 

Was this review helpful? Yes 2
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Georg. Thank you for staying in Hotel Falken and taking your time to write a comment. We are happy that you liked our central location and enjoyed the stay with us also 3 years ago. We are sorry that the mattresses didn't suit you this time. However we would like to put your attention to the fact that all... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 16, 2014

Friendly, quick receptionist. Nice clean lobby and room. May have had slight odor coming from the sanitary system in the lobby, but no issue at all in the room. Average sized room and bathroom for an old town hotel. Could not beat the price. I would definitely recommend.

Was this review helpful? Yes 3
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for staying in Hotel Falken with us. We would like to express our gratitude for writing a nice comment about us and we will be very happy to greet you in our house again. More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

Hotel situated in the touristic center of the city. And it's 7-10 min walk from the train station. The staff of the hotel is VERY hospitable. With the reasonable prices it makes this hotel to be one of the best choices for a short visit to Luzern.

Was this review helpful? Yes 4
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest, thank you for taking your time and writing such an excellent comment about our house. We would be happy to welcome you again! More 

California
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed October 12, 2014

If you are looking to have a nice vacation in Lucerne- DO NOT stay here!!! I stayed here 2 nights after months of bouncing between hostels all over Europe. I splurged because I was so excited for Switzerland, wanted good wifi and a comfy bed and room to myself. This place offered none of that! The wifi did not work... More 

Was this review helpful? Yes 2

Travelers are raving about these Lucerne hotels

newquay
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

We followed our nephew's wedding invitation which lead us to Lucerne. As we also have family in and around this beautiful City our needs were catered for bar the beds. This establishment is central, clean and its staff friendly and helpful. Our stay also saw new pipes for the sewage going into the ground which meant work started at half... More 

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Was this review helpful? Yes 5
Bangkok
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

Great location for shopping & business. one or two traveller is compromised, not family. The excellence staffs especially front desk. The center of old town shopping, central train station, dying lion moument, and Chapel bridge. (all palces just 10 mins walk)

Review collected in partnership with this hotel

Was this review helpful? Yes 6
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