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All 63 Lucerne hotels

Hotel Falken - Luzern

2.0 of 5 Hotel   |   Falkengasse 6, Lucerne 6004, Switzerland
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Hotel Falken - Luzern
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Ranked #40 of 63 hotels in Lucerne
A recent review
4 of 5 stars reviewed 4 days ago
Анастасия Е Berlin, Berlin, Germany
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  • Reviews (99)
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99 people have reviewed this hotel

Traveler rating
    18
    21
    34
    13
    13
See reviews for
20
37
10
3
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
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English first
Berlin, Berlin, Germany
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel Falken is a nice small hotel in the heart of the city Luzern. The hotel is small which makes you feel more like at home but also reminds where you are. The rooms are clean and has a nice view out of the windows. The personal is very friendly and helpful. Due to the fact that there is no... More

Was this review helpful? Yes 2
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel was really central - what was a big plus during this crazy rainy season in Switzerland!!! A lot of shops and restaurants arond - the area was called "old city". Gals at the desk were really helpful - gave us a lot of infos and discounts. We got a really cool watch for my husband with the discount... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Clean and nice room, although a little small for the price. Wonderful and helpful staff. The hotel is in an excellent location, in the center and close to everything. Good choice and would stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Mary H Thank you very much for writing a commentar. We are very happy to hear that you liked our staff and enjoyed the central location of our hotel. More

Tamuning, Mariana Islands
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Other than the front desk staff who were kind courteous and helpful, the rest of the Hotel Falken experience turned out to be a pricey disappointment. Generally speaking the hotel is in dire need of a complete renovation. I suppose one gets spoiled by the cleanliness of Switzerland, but even the application of less exacting standards would result in a... More

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Zoetermeer
1 review
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 14, 2014 via mobile

After been to Spain and other sunny locations we wanted something else, so we diceded to go to Switzerland, Lucern. And we a friend told us about this hotel. He described it also as "a ver cosy hotel with a beautiful iviremont" and we also found it a Very cosy hotel, nice staff. We had nothing to complain. The service... More

Was this review helpful? Yes 8
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear basgroeneveld We appreciate your time and thank you for writing your friendly comment. We are happy to hear that you liked the rooms and the professionalism of our staff. We would be very happy to greet you among our future guests one more time. More

Madrid
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 14, 2014 via mobile

I came to the hotel with my friend to spend a weekend in Lucerne! I was a bit sceptic because I read comments that it was overpriced, rooms were small, etc. But when I arrived there, I loved it. The location is great, you don't need to walk a single step to find yourself in the city center. Since everything... More

Was this review helpful? Yes 8
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Alejandra_Rgz Thank you for taking your time and writing your useful comment about Hotel Falken. We appreciate your nice words about our staff and rooms. We are always happy to give all the useful informations to our guests as well as the discounts. We hope, that you had a great shopping time in Harris Watch Shop and got special... More

Plano, Texas
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed July 11, 2014 via mobile

Hard to put into words how completely disappointed we were with this hotel but I am going to give it a try! Quick summary: The hotel is completely outdated and in very poor condition. They make no attempt to maintain the place, ignoring even the many burned out bulbs in the hotel. The rooms are tiny and you need a... More

Was this review helpful? Yes
Contributor
14 reviews 14 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 9, 2014

Comfortable and clean!! It is a really great hotel! Clean and the staff was really kind and always available to my needs! Food was very nice also and the hotel is near to all places I need it! Thank you!!

Was this review helpful? Yes 7
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 8, 2014

The staff was extremely friendly and very helpful. They will always do their best to make you feel like home. The rooms are small but very comfortable and clean. The location is very convenient to move around the city. I really enjoyed my stay in this hotel and would definitely come back again and recommend it to others.

Was this review helpful? Yes 7
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2014

I enjoyed the stay in this hotel while my family came to visit. It is near every location and is just 3 min walk to the lake. the staff was really nice and the food was amazing!! I am looking forward to be there again soon. Thank you for making our stay pleasant!

Was this review helpful? Yes 6
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Additional Information about Hotel Falken - Luzern

Address: Falkengasse 6, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Falken - Luzern 2*
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Also Known As:
Hotel Falken Luzern
Falken Luzern Lucerne

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Amenities

Bar / Lounge Business Center with Internet Access Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
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15

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  • At what time does the pool open each day?

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