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Hotel Falken - Luzern

2.0 of 5 Falkengasse 6, Lucerne 6004, Switzerland
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Hotel Falken - Luzern
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Hotel Falken - Luzern
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108 reviews from our community

Traveler rating
    19
    22
    38
    15
    14
See reviews for
21
39
11
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Basel, Switzerland
1 review
3 of 5 stars Reviewed 4 weeks ago

the hotel is located very central, you reach the lake in 2 min. time, the railway station in about 5 mins. they are promoting the hotel with supposedly convenient beds. I have been there last year and was very lucky with the mattress. this year it was terrible. it was sloping and in some places hard, others soft. very inconvenient... More 

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Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 16, 2014

Friendly, quick receptionist. Nice clean lobby and room. May have had slight odor coming from the sanitary system in the lobby, but no issue at all in the room. Average sized room and bathroom for an old town hotel. Could not beat the price. I would definitely recommend.

Was this review helpful? Yes 2
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 9, 2014

Hotel situated in the touristic center of the city. And it's 7-10 min walk from the train station. The staff of the hotel is VERY hospitable. With the reasonable prices it makes this hotel to be one of the best choices for a short visit to Luzern.

Was this review helpful? Yes 3
California
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 12, 2014

If you are looking to have a nice vacation in Lucerne- DO NOT stay here!!! I stayed here 2 nights after months of bouncing between hostels all over Europe. I splurged because I was so excited for Switzerland, wanted good wifi and a comfy bed and room to myself. This place offered none of that! The wifi did not work... More 

Was this review helpful? Yes 1
newquay
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 25, 2014

We followed our nephew's wedding invitation which lead us to Lucerne. As we also have family in and around this beautiful City our needs were catered for bar the beds. This establishment is central, clean and its staff friendly and helpful. Our stay also saw new pipes for the sewage going into the ground which meant work started at half... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 5
Bangkok
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 13, 2014

Great location for shopping & business. one or two traveller is compromised, not family. The excellence staffs especially front desk. The center of old town shopping, central train station, dying lion moument, and Chapel bridge. (all palces just 10 mins walk)

Review collected in partnership with this hotel

Was this review helpful? Yes 6
Seattle, Washington
Top Contributor
50 reviews 50 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 11, 2014

I guess you could call it cozy? We had 2 rooms on floor 2, each had a double bunk bed. There was absolutely no space to walk around these beds to get to the window. I managed to hit my head on a shelf on the bottom bed. I guess if you are a family of four traveling it might... More 

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HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear guest We would like to thank you for taking the time to write the comment. We are sorry that you feel this way about the hotel. Nevertheless we may inform you that the size of the rooms are quite normal for European standards, We are aware that in the USA the average hotel rooms are bigger but unfortunately in... More 

Randolph, New Jersey
Senior Contributor
46 reviews 46 reviews
18 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 26, 2014

If you are like me when booking travel, you spend a good amount of time researching reviews from different sources prior to booking a hotel. Before I made a reservation at Falken, I did just that. And surely I came across the fact that it was in need of some updates but dismissed that since the location was ideal. Well,... More 

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HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Samiam We appreciate that you took time to write a comment about our hotel. Thank you very much for your nice words about the location and staff - we are happy that we could correspond to your expectations on this level. We apologize if you room was in need of renovation - winter is always a renovation time for... More 

Berlin, Berlin, Germany
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 16, 2014

Hotel Falken is a nice small hotel in the heart of the city Luzern. The hotel is small which makes you feel more like at home but also reminds where you are. The rooms are clean and has a nice view out of the windows. The personal is very friendly and helpful. Due to the fact that there is no... More 

Was this review helpful? Yes 6
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Anastasia! Thank you for sharing your experience with us. It is important for us to know that our staff provide appropriate help and valuable advices. More 

1 review
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 10, 2014

Clean and nice room, although a little small for the price. Wonderful and helpful staff. The hotel is in an excellent location, in the center and close to everything. Good choice and would stay there again.

Review collected in partnership with this hotel

Was this review helpful? Yes 7
HotelFalken, Leiter Front Office at Hotel Falken - Luzern, responded to this review

Dear Mary H Thank you very much for writing a commentar. We are very happy to hear that you liked our staff and enjoyed the central location of our hotel. More 

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Additional Information about Hotel Falken - Luzern

Address: Falkengasse 6, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Falken - Luzern 2*
Number of rooms: 15
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Also Known As:
Hotel Falken Luzern
Falken Luzern Lucerne

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