Didn't like check in at Best Western Krone as I had heavy luggage and went mad searching for both the hotels.. Had to struggle with bags. No reception here which is troublesome and we don't get any help to carry luggage. Had to go to BW for breakfast. Lift was too small! Plug pins were hidden behind the bed to... More

Yes, you have to check in at the Best Western Krone which is less than a one minute walk away, but this information is provided with the confirmation so it shouldn't be a surprise to guests. I actually found the Hotel Magic before finding the BW but it had clear directions on the door as to how to find the... More

It took some time to work out where it was - even with having lived in Lucerne before and knowing the area very well. The "reception" was in another hotel some 200m away and even after the receptionist at the "Best Western Hotel Krone" told me where to go I still wasn't sure where it was. And there it was... More

Stayed for one night July 2012. The location is excellent in the heart of old town by the river. Room was clean but old and shappy, no air conditioning. Don't bring much luggage with you as you are not able to drive your car to the hotel and the lift is relatively small. For check-in/-out and breakfast you have to... More

Stayed here late April 2012. Room was clean and relatively large. We were upgraded to the Barock suite, which had a jacuzzi. The room styling was tacky, not quite our taste. It was very hot in the room, no air conditioning, and from the window come a very nasty smell from the restaurant below (of fried food). The room is... More

Location is very convenient but the air circulation of the room is not too good. It would be much better to open the windows, yet would be a bit noisy....

Stayed just for one night while exploring Lucerne on an onward travel. The Magic Hotel was the perfect place as it is central in the old town and very reasonably priced (138 CHF). The rooms are all themed and very large. The furniture though is a bit dated (i.e. simple bed frame, CRT TV). My room (Kings room) had a... More

I have stayed at the Hotel Magic in December 2011. I have had the "Pirate Room" - it was nice to have a theme room. It's not so boring like many other hotel rooms. The hotel Magic is ideal located in the heart of the oldtown of Lucerne. In December it was quit, but I can imagine, that it is... More

First the location: couldn't be better. Historic centre, facing a really nice square, close to everything. The rooms have different themes, a bit kitsch but comfortable and spacious. The breakfast, while being served in another location (where the reception is located) is good. Great free wi-fi. Not expensive for Switzerland at all. But it's a fact that the area is... More