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Hotel Stern Luzern

2.0 of 5 Burgerstrasse 35, Lucerne 6003, Switzerland
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Hotel Stern Luzern
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Hotel Stern Luzern
Hotel Stern Luzern
Hotel Stern Luzern
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118 reviews from our community

Traveler rating
    32
    57
    23
    5
    1
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30
47
10
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family of four had a family room with 4 beds and bathroom. It was very basic, but clean and adequate after our long haul flight from Australia. A small but functional bathroom with lots of hot water. Improvements could include somewhere to hang 4 coats, and perhaps shelving for the suitcases to go on. Breakfast was included and was... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for two nights with two children and we're really impressed. The room was on the tight side but very clean and overall of a high standard which was complemented by the rest of the hotel. Breakfast was included and it was a fantastic spread of breads, cheese, meats, cereal, yoghurt, fruit and more. If you stay in December... More 

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber ChrisOzzo Herzlichen Dank für Ihre hervorragende Bewertung! Es freut uns riesig, dass Sie sich so wohl gefühlt haben bei... More 

Lucerne, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

This hotel has a perfect place in the center of Lucerne. The restaurant is built in a very comfortable wooden style. Food was amazing. They told me they work only with regional products. Service was friendly and courteous. I will definitely come back.

Was this review helpful? Yes
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Neg Herzlichen Dank für Ihre hervorragende Bewertung. Wir freuen uns sehr, dass wir Sie als "Luzerner Fan" haben und... More 

Yorkshire
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 31, 2014

We got a warm welcome and advice about the city, a clean modern room, wifi, and tasty fresh breakfast. The restaurant serves excellent local produce in modern Swiss style for a delicious evening dinner!

Was this review helpful? Yes 1
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Paul Was für eine tolle Bewertung! Mit zwei Sätzen haben Sie alles erwähnt und so viel Begeisterung gezeigt: Vielen... More 

Berks
Senior Contributor
31 reviews 31 reviews
22 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed October 17, 2014

We wanted a quiet hotel, preferably in the old town, near the station and with a reasonable restaurant. It scored well on all points being a flat 10 minute easy walk from the station past the old Church Bridge. The restaurant was very popular and had some interesting dishes. Although the room wasn't very big it had everything we needed... More 

Was this review helpful? Yes 1
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre gute Bewertung. Es freut uns, dass es Ihnen bei uns gefallen hat und Sie... More 

India
Contributor
13 reviews 13 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed October 11, 2014

We stayed for 2 nights at Stern Lucerne. The location was good apart from that the best that can be said is that there was nothing much to complain about. When we asked for toothbrush etc promised in the manual we were directed to the nearest supermarket. Very small rooms at very high cost, but maybe this is par for... More 

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre Bewertung. Schön, dass Sie insgesamt zufrieden waren. Und danke für den Hinweis mit den... More 

Cedar rapids
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 30, 2014

It would probably be easier to list the good things about this Hotel than the things that disappointed us. Briefly, the breakfast was decent. The rest was unacceptable for the price we paid for this Hotel. We found out when we checked in that there was no manager in residence most of the time, but there were "emergency numbers" in... More 

Was this review helpful? Yes 2
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Scottyboy Vielen Dank für Ihre ehrliche Bewertung. Wir schätzen es sehr, dass Sie sich die Zeit genommen haben, so... More 

KNOXVILLE, TN
Contributor
20 reviews 20 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 17, 2014

During early September 2014, my wife and I with three friends spent two nights at the Hotel Goldener Stern, Lucerne, Switzerland. Our rooms were large, clean but had no air-conditioning. The initial entry into the hotel is thru the bar area and can be a little difficult to find as there is a second entrance on the back side of... More 

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Joe Herzlichen Dank für Ihre ausführliche und gute Bewertung. Schön, dass wir Sie schon zum zweiten Mal bei uns... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 8, 2014

This hotel is fantastic - Food was excellent, best you can find in lucern (we had fish and chicken) - Service from hotel staff was exceptional, we had a smooth check-in with helpful maps - Wifi is strong - Location is relatively good ~8min walk to lucern train station - Room is clean (no air-con but weather is cooling enough... More 

Was this review helpful? Yes
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Fang Herzlichen Dank für Ihre super Bewertung! Es freut uns, dass Sie rundum glücklich waren und wir Sie mit... More 

Connecticut
Contributor
17 reviews 17 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed here for 3 nights with my family and it was a great choice. It was reasonably priced in a very expensive city. The blankets and pillows are super cozy. The rooms are clean and pleasant. The staff is helpful and the location is perfect. The restaurant is outstanding. The food was by far the best we had on... More 

Was this review helpful? Yes
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre hervorragende und detaillierte Bewertung. Schön, dass es Ihnen bei uns gefallen und geschmeckt hat!... More 

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Additional Information about Hotel Stern Luzern

Address: Burgerstrasse 35, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Stern Luzern 2*
Number of rooms: 15
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Also Known As:
Goldener Stern Hotel

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