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All 63 Lucerne hotels

Hotel Stern Luzern

2.0 of 5 Hotel   |   Burgerstrasse 35, Lucerne 6003, Switzerland
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Hotel Stern Luzern
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76%
Ranked #19 of 63 hotels in Lucerne
A recent review
5 of 5 stars reviewed 1 week ago
Jkukuk11 Seattle, Washington
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96 people have reviewed this hotel

Traveler rating
    25
    48
    19
    3
    1
See reviews for
24
37
9
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here for 2 nights while we passed through Lucerne. We were pleasantly surprised by how wonderful this hotel was. Our check-in was smooth and our room was extremely clean. We were very happy with the accommodations. The staff is absolutely exceptional. They were able to fit us in right away for dinner at their popular... More

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Nashville, Tennessee, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay - it is super conveniently located for the price. We had to pay when we arrived because check out was at 11am, but no receptionist will be there. We gave our key to the breakfast attendant upon leaving. Breakfast was from 7-10 and when we went at 9:30, there was not much left, but it was... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Heather Vielen Dank für Ihre Bewertung. Schön, dass es Ihnen bei uns gefallen und das Essen geschmeckt hat. Unser... More

Wilson NC
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

My family and I arrived in Lucern after staying in Glitzy Glam Mega hotels in London and Paris but didn't feel as cozy and welcome as we did upon our arrival here. It's quaint, quiet and, clean rooms match the story book feel of the incredible little Village of Lucern. Everyone here works very hard to insure your stay is... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Ihre Zeilen haben uns riesig gefreut; herzlichen Dank für die schöne Bewertung. Was Sie geschrieben haben, ist immer... More

West Dennis, Massachusetts
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 28, 2014

Good location. Prices not bad for Switzerland and includes breakfast Rooms are spacious particularly for European hotels and airy.Greeted warmly when we arrived and all paperwork correct and in place including dinner reservation we had made online. Easy walk to old city and information center at train station.

Was this review helpful? Yes 1
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre gute Bewertung und sonnige Grüsse aus Luzern! More

manila
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed May 18, 2014

We stayed in Hotel Stern for 3 nights, occupying 2 rooms. The hotel is in a quiet street about 2 minutes walk to Chapel Bridge, 5 minutes walk to the train station. It has clean rooms, an excellent restaurant in the ground floor and the BEST staff in all Europe! Thanks to Michael and Urcina for the "above and beyond"... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Herzlichen Dank für Ihre tolle Bewertung! Es freut uns ausserordentlich, dass wir (vor allem Ursina und Michael) Sie... More

Cusco
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 2, 2014

We were welcomed with a smile! Room very simple but very clean. Fantastic location as a start of total tour. We came back for evening and we were absolutely shocked by great croud. Food God amazing, deserts (chocolat fondant with home made vanillia ice cream, creme brule) heaven. We will definitely come back. Basia & Olgierd Warsaw Poland

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Basia & Olgierd Ihre Bewertung macht uns fast sprachlos; vielen herzlichen Dank dafür! Wie schön, dass wir einander eine... More

Rio de Janeiro, RJ
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 24, 2014

Good hotel, very nice location, good breakfast, very bad wifi. Good cost-benefit. Luzern is an expensive city. So, don't expect to pay few bucks for a nice hotel. Did not go to the restaurant below the hotel, but it seems to be ok.

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Hallo Leo Vielen Dank für Ihre gute Bewertung; es freut uns sehr, dass Sie glücklich waren im STERN. Dass Sie... More

Dubai, United Arab Emirates
Contributor
19 reviews 19 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed April 20, 2014

We were not sure that we had arrived at the right place since there is no reception - one walks into a pub / restaurant, which doubles as a reception for the hotel too!! However, the staff are very friendly and helpful. The rooms are rather small. And the elevator is really tiny - must have been impossible to accommodate... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Herzlichen Dank für Ihre Bewertung! Ja, bei uns sieht es tatsächlich ein bisschen anders aus, weil unsere Réception... More

Istanbul
Senior Contributor
45 reviews 45 reviews
29 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 10, 2014 via mobile

This hotel is very conveniently located in old city minutes walking distance to the center of old town. There is a 9 storey parking lot across the hotel which makes it a great location for the ones with a car as parking is challenging in old town. Rooms are basic but still reasonably spacious. It is reasonably priced. The breakfast... More

Was this review helpful? Yes 1
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre Bewertung! Schön, dass es Ihnen bei uns gefallen hat. Bis bald und herzliche Grüsse... More

Singapore, Singapore
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 19, 2014

My friends and I stayed here on the last night of our Europe trip last year. We arrived late close to 10pm and it was interesting how we had our check-in done at the bar area (not sure if this is what happens too when you arrive in the day though). The lift is very very small as what many... More

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Additional Information about Hotel Stern Luzern

Address: Burgerstrasse 35, Lucerne 6003, Switzerland
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Stern Luzern 2*
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Also Known As:
Goldener Stern Hotel

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Amenities

Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant
Hotel Style
#17 Business Hotel in Lucerne
Hotel Class
Number of rooms
15

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