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All 64 Lucerne hotels

Hotel Stern Luzern

2.0 of 5 Hotel   |   Burgerstrasse 35, Lucerne 6003, Switzerland
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Hotel Stern Luzern
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Ranked #20 of 64 Hotels in Lucerne
A recent review
4 of 5 stars reviewed 2 weeks ago
JOE M KNOXVILLE, TN
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108 reviews from our community

Traveler rating
    28
    54
    20
    5
    1
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27
43
9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cedar rapids
1 review
2 of 5 stars Reviewed 2 days ago NEW

It would probably be easier to list the good things about this Hotel than the things that disappointed us. Briefly, the breakfast was decent. The rest was unacceptable for the price we paid for this Hotel. We found out when we checked in that there was no manager in residence most of the time, but there were "emergency numbers" in... More

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KNOXVILLE, TN
Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

During early September 2014, my wife and I with three friends spent two nights at the Hotel Goldener Stern, Lucerne, Switzerland. Our rooms were large, clean but had no air-conditioning. The initial entry into the hotel is thru the bar area and can be a little difficult to find as there is a second entrance on the back side of... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Joe Herzlichen Dank für Ihre ausführliche und gute Bewertung. Schön, dass wir Sie schon zum zweiten Mal bei uns... More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

This hotel is fantastic - Food was excellent, best you can find in lucern (we had fish and chicken) - Service from hotel staff was exceptional, we had a smooth check-in with helpful maps - Wifi is strong - Location is relatively good ~8min walk to lucern train station - Room is clean (no air-con but weather is cooling enough... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Fang Herzlichen Dank für Ihre super Bewertung! Es freut uns, dass Sie rundum glücklich waren und wir Sie mit... More

Connecticut
Contributor
17 reviews 17 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 19, 2014

I stayed here for 3 nights with my family and it was a great choice. It was reasonably priced in a very expensive city. The blankets and pillows are super cozy. The rooms are clean and pleasant. The staff is helpful and the location is perfect. The restaurant is outstanding. The food was by far the best we had on... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre hervorragende und detaillierte Bewertung. Schön, dass es Ihnen bei uns gefallen und geschmeckt hat!... More

Sao Paulo
Top Contributor
138 reviews 138 reviews
29 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed August 14, 2014

Great accommodation in Lucerne! I did a 40 day backpacking through Europe and I wanted to find comfortable and affordable accommodation options. I researched a lot prior to the trip itself and Hotel Stern Luzern was my pick for my stay in Lucerne. And I think I’ve made the right decision. We arrived on a rainy day and walked from... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Priscilla Vielen Dank für die gute, ausführliche Bewertung und Ihre Weiterempfehlung! Wie schön, dass Sie während Ihrer Europa-Reise bei... More

Lancashire
Contributor
13 reviews 13 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 2, 2014

Travelling with young children you never know what quite to expect when you book a family room at locations such as Lucerne, especially when you don't want to break the bank! However this place was a real pleasure to stay at, from the effortless check in to the well appointed and spacious family room. The staff and bar staff were... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Michaelja Vielen lieben Dank für die hervorragende Bewertung samt Schilderung so vieler Details. Bestimmt haben Sie damit einigen zukünftigen... More

Seattle, Washington
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2014

My husband and I stayed here for 2 nights while we passed through Lucerne. We were pleasantly surprised by how wonderful this hotel was. Our check-in was smooth and our room was extremely clean. We were very happy with the accommodations. The staff is absolutely exceptional. They were able to fit us in right away for dinner at their popular... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre super Bewertung! Wir freuen uns sehr, dass wir Sie im STERN begeistern konnten und... More

Nashville, Tennessee, United States
Contributor
12 reviews 12 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 6, 2014

We enjoyed our stay - it is super conveniently located for the price. We had to pay when we arrived because check out was at 11am, but no receptionist will be there. We gave our key to the breakfast attendant upon leaving. Breakfast was from 7-10 and when we went at 9:30, there was not much left, but it was... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Liebe Heather Vielen Dank für Ihre Bewertung. Schön, dass es Ihnen bei uns gefallen und das Essen geschmeckt hat. Unser... More

Wilson NC
1 review
5 of 5 stars Reviewed June 29, 2014 via mobile

My family and I arrived in Lucern after staying in Glitzy Glam Mega hotels in London and Paris but didn't feel as cozy and welcome as we did upon our arrival here. It's quaint, quiet and, clean rooms match the story book feel of the incredible little Village of Lucern. Everyone here works very hard to insure your stay is... More

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STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Ihre Zeilen haben uns riesig gefreut; herzlichen Dank für die schöne Bewertung. Was Sie geschrieben haben, ist immer... More

West Dennis, Massachusetts
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

Good location. Prices not bad for Switzerland and includes breakfast Rooms are spacious particularly for European hotels and airy.Greeted warmly when we arrived and all paperwork correct and in place including dinner reservation we had made online. Easy walk to old city and information center at train station.

Was this review helpful? Yes 3
STERN-Team, Manager at Hotel Stern Luzern, responded to this review
Google Translation

Lieber Gast Vielen Dank für Ihre gute Bewertung und sonnige Grüsse aus Luzern! More

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Additional Information about Hotel Stern Luzern

Address: Burgerstrasse 35, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Hotel Stern Luzern 2*
Number of rooms: 15
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Also Known As:
Goldener Stern Hotel

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