We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 63 Lucerne hotels

Waldstaetterhof Swiss Quality Lucerne Hotel

3.0 of 5 Hotel   |   Zentralstrasse 4, Lucerne 6003, Switzerland
Hotel amenities
Save Saved
You added Waldstaetterhof Swiss Quality Lucerne Hotel to your Saves list
Waldstaetterhof Swiss Quality Lucerne Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
82%
Ranked #14 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
kfreda Hong Kong, China
  • Overview
  • Reviews (573)
  • Photos (197)
  • Amenities
  • Room tips (100)
  • Location
  • More
Write a Review

573 people have reviewed this hotel

Traveler rating
    198
    264
    75
    26
    10
See reviews for
161
222
41
53
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (100)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 days ago NEW

Staff attitude is not good. When we checked in, we supposed the staff will take care of each customer one by one. Our check-in had not completed, staff already catered other customers' request and ignoring us which make us really feel uncomfortable. The hotel itself is good n close to the station but the staff is really terrible. We do... More

Was this review helpful? Yes 1
Mumbai, India
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Make no mistake about this. This is not a 3 star hotel but rather a 3 star hostel. These people know not the meaning of the word 'service'. From the time of check-in. No welcome, not even an hi or a hello.. When we arrived at the front desk there was one young man at the front desk who was... More

Was this review helpful? Yes 2
Melbourne, Australia
Contributor
14 reviews 14 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

We didn't choose this hotel ourselves, it was assigned by the agents for Swiss Golden Pass Panoramic (holidays on location). The hotels in Montreux and Interlaken were fine, but in this one we were given a very small room on the second floor above Lucerne's main street. There is no air conditioning so you have to sleep with the windows... More

Was this review helpful? Yes
Hong Kong, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed for 2 nights in mid Jun with my friend. Location is fantastic as it is just right cross the railway station with less than 3 minutes walk. Staff at front desk was rather cold and rigid that didn't make me feel welcome at all. Room was fine in terms of size as this is my 3rd time to visit... More

Was this review helpful? Yes
Shanghai, China
1 review
4 of 5 stars Reviewed 2 weeks ago

地理位置很好,火车站出门就能看到,去各个景点都有交通工具可以到达。酒店的房间尽管小但是布置非常现代化给人感觉舒适,就是房间没有空调,有点闷热,电扇的效果不大。酒店的早餐也不错。周边也有很多各个层次的餐厅,酒店后边还有一个小公园。The room we were in at first was chosen as accommodation for the Golden Pass train trip and it was satisfactory

Was this review helpful? Yes
Lugano, Switzerland
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The location of the hotel is perfect in the center of the town, you can go everywhere by foot. But the rooms are ok. Had other colleagues that had amazing rooms mine was just ok, bathroom was very small and "ugly". But as I said it depends on what room do you get (mine 407). The staff is very good,... More

Was this review helpful? Yes
Beaudesert, Australia
Contributor
15 reviews 15 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very convenient location opposite the train station. Had a good check in and staff were very friendly. The room we were in at first was chosen as accommodation for the Golden Pass train trip and it was satisfactory. We stayed extra nights in another room and this was quite spacious being business class. It also had a balcony and was... More

Was this review helpful? Yes
New Delhi, India
Senior Contributor
21 reviews 21 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

WE stayed here for two days …the excellent location next to railway station and 5 minutes walk to lake and chapel bridge makes it a wonderful stay. The hotel has polite and helpful staff … the breakfast menu elaborate and catered to our Indian taste too…. WiFi in rooms made life connected to the family… WONDERFUL place to stay while... More

Was this review helpful? Yes
Novato, California, Usa
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 weeks ago

Good location across from train station. The underground access to train station was a plus. Very good breakfast. Room was very small but clean, Below average view and a little outside noise early in evening.

Was this review helpful? Yes
New Delhi, India
Contributor
18 reviews 18 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Hi I am from India and stayed in This hotel on on 5 and 6 June 2014. This hotel is located just 50 mtrs from Lucerne Train station..as you will come out of the station exit gate on the opposite side of the road is the Hotel . So its great convenience . Hotel rooms are big in size and... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Waldstaetterhof Swiss Quality Lucerne Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Waldstaetterhof Swiss Quality Lucerne Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waldstaetterhof Swiss Quality Lucerne Hotel

Address: Zentralstrasse 4, Lucerne 6003, Switzerland
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Waldstaetterhof Swiss Quality Lucerne Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Booking.com, Orbitz, Tingo, Otel, TripOnline SA, Priceline, BookingOdigeoWL and Agoda so you can book your Waldstaetterhof Swiss Quality Lucerne Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waldstaetterhof Swiss Quality Lucerne
Waldstaetterhof Swiss Quality Hotel Lucerne

197 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (193)
Viewed
Hotel & grounds (33)
Viewed
Room/suite (55)
Viewed
Bathroom (20)
Viewed
Dining (13)
Viewed
View from room (8)
Viewed
Pool/beach area (2)
Viewed
Other (62)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (1)

Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#9 Family Hotel in Lucerne #15 Romantic Hotel in Lucerne
Hotel Class
Official Description (provided by the hotel)
Hotel with modern amenities and comforts is set in late-19th century Victorian in the downtown area; staff is multilingual. ... more   less 
Number of rooms
80

See which rooms travelers prefer