We have just returned fom our holiday in Europe and spent 3 nights in Lucerne and yes agree with everyone else that it is the most picturesque place. We loved our experience at the Schiff and had the funniest experience in the infamous lift. We arrived after dark and couldn't believe our eyes when we opened the shutters and saw... More

We chose this hotel because it was well located in the centre of Lucerne, close to station, shops and attractions. Continental breakfast was good. The room was clean but ventilation was poor. I would not stay at this hotel during the hot summer months. There was a smell in the hallway but not in our bedroom. This is an historic... More

The hotel is well located in the centre of Lucerne, close to station, shops and attractions. Views from the restaurant across the river towards the mountains are good. Continental breakfast was good with reasonable choice. Room was clean and large but ventilation was poor. We arrived as the outside temperatures were cooling down in late August but the temperature inside... More

The location of the hotel is pretty good. Chapel bridge is only 1 minute walk from the front door. Although if you come in via the front entrance, there’s a long set of stairs that you have to climb. So if you have a lot of luggage, go through the back entrance. The room was nice and spacious, but there... More

Great location. Friendly and helpful staff. Our room was a good size but bed was two singles put together (with single linen) and pillows were extremely flat. Breakfast and dinner were both very good food and service. Expensive for what we got, but that seems to be the norm in Lucerne. More

The hotel has a perfect setting on the banks of the river and right in the heart of the old town. It is very old building and the lift is tiny as a result of the need to fit into the old structure. Service at both reception and in the restaurant was friendly and the breakfast, particularly the fresh bread,... More

My wife and I arrived from Interlaken for a one night stop over, after taking the ferry across Lake Brienz, then joining the golden pass panoramic from Brienz to Luzern. This was indeed one of the most picturesque day trips I've ever taken. A short walk to the hotel from the station and the location of this hotel in the... More

I stayed in this hotel for 3 nights and I can clearly say that it is the worst hotel I have stayed in. We were given a room facing the old city as the river facing rooms were full. The whole room had a dingy feel to it. The furniture and bathroom seemed like I am staying in a 1... More

The hotel is average a pretty exepnssive but is situated in the heart of Luzern. I'll recomand it if you want to live in the center of the old city of Luzern, and the breakfast is very good. More