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All 61 Lucerne hotels

Luzernerhof Hotel

4.0 of 5 Hotel   |   Alpenstrasse 3, Lucerne 6004, Switzerland
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Luzernerhof Hotel
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Ranked #48 of 61 hotels in Lucerne
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91 people have reviewed this hotel

Traveler rating
    5
    16
    29
    19
    22
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16
29
9
7
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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English first
Stuttgart, Germany
1 review
4 of 5 stars Reviewed 2 weeks ago

I had a lovely stay in the Luzernehof. The staff was friendly and accommodating and the room was very comfortable. They offer a free breakfast, which was simple but good. The hotel itself is only a few minutes' walk from the lake, and quite convenient to the train station, the Lion monument and everything you'd want to see in the... More

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Senior Contributor
46 reviews 46 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed February 25, 2014 via mobile

The hotel was cozy, comfy, center of the city, easy to travel, next to bus line, great location. The staff was very helpful, accommodating. We had dinner and it suck. Chicken was over cooked, over dead, veggie over cooked, gravy over chicken was either can, super salty, really yuck! Croissant was yummy & buttery - very good, but breakfast very... More

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 10, 2013 via mobile

We stayed here while in tour with Cosmos. Part of our stay here was an included dinner which took like forever. Food was horrible. This hotel was also being renovated, and yet they are taking customers in. Our room was small, with such stench, and despite closed windows, you can hear loud noises / traffic since it is very close... More

Was this review helpful? Yes 1
france
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 4, 2013

i have spend a so terrible night at Luzernerhof Hotel. The staff is so rude and not polite. At the beginning, they could not find my reservation because of their fault, so bad management. Then the lady of reception became no patient, she was not friendly and refuse to reply our questions about surrounding information. When we entered the room,... More

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed November 2, 2013

Stayed here for one night while on tour around Europe, was one of the smallest rooms I have ever stayed in. The hotel was nice and clean, the staff were friendly, the breakfast was good with a lot to choose from. Overall the hotel was good except for the size of the rooms. The location was very good, right in... More

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Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 29, 2013

Stayed here with CTC Travel (Singapore). Great location near shops, attractions eg. lucerne old bridge. This is a small (small room but comfortable for 2 adults) and old hotel. Bring your own kettle if you want hot drinks in room.

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Jackson, Michigan
Contributor
11 reviews 11 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed October 28, 2013

This property is convenient to the center of Lucerne and walking distance to most of the tourist attractions. The rooms in the hotel are VERY small. I had a single room and it was a very narrow room and the end of the hall. There is no separate temperature control in the rooms in this hotel and there are no... More

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Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 12, 2013 via mobile

Arrives quite happy as it was pretty central. The lobby was full with a touring party. Couldn't move. Escalators taken up by porterage of tour's luggage. Place was reasonably clean. I was shocked when I got to the room. A single room to me has always contained at least a double bed. This was a small single bed and a... More

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Brisbane, Australia
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 31, 2013

Overpriced, 1 mean receptionist, noisy road. I stayed, then needed to leave for 1 night, then wanted to book more nights. The receptionist coldly, flatly told me I could not store my bag in a lockup for one night. "You must pay" (for a whole room) she said claiming there was no luggage storage (contrary to the listing on the... More

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Washington
Top Contributor
95 reviews 95 reviews
52 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed August 29, 2013

We took a "Best of Europe" tour through Cosmos and this was the hotel we stayed at while in Lucerne. It was in a great location in the city center of Lucerne, so easy to walk everywhere. They served an okay European breakfast that was included in our price. There was an in-room safe with key, but no min-fridge or... More

Was this review helpful? Yes 1

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Additional Information about Luzernerhof Hotel

Also Known As:
Luzernerhof Hotel Lucerne
Address: Alpenstrasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Lucerne
Amenities:
Free Breakfast Restaurant Room Service
Hotel Style:
#22 Luxury Hotel in Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luzernerhof Hotel 4*
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