We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Lucerne hotels

Luzernerhof Hotel

4.0 of 5 Hotel   |   Alpenstrasse 3, Lucerne 6004, Switzerland
Hotel amenities
Save Saved
You added Luzernerhof Hotel to your Saves list
Luzernerhof Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #55 of 64 hotels in Lucerne
  • Overview
  • Reviews (111)
  • Photos (55)
  • Similar Hotels
  • Amenities
  • Q&A (2)
  • Room tips (17)
  • Location
  • More
Write a Review

111 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
2 reviews
1 of 5 stars Reviewed yesterday NEW

This is a very noisy hotel near their main traffic system and road. The hotel staff is not friendly and they don't provide free wifi or lugguage storage even for a few hours. I am not a light sleeper but i just couldn;t sleep because it was still very noisy in the midnight. For a hotel costs around 250 euro... More

Was this review helpful? Yes
Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for one night in August 2014 as part of a Cosmos tour and thankfully it was just one night. The central location is the only thing going for this hotel. The rooms were very small with no air conditioning and lacked basic cleanliness for example there was damp on the walls, chipped paint and a... More

Was this review helpful? Yes
1 review
1 of 5 stars Reviewed 1 week ago

Myself and family endured an extremely rude member of staff during our stay at this hotel. There was no need whatsoever for the way he spoke to my mother. We were incredibly angry at his outburst when we called for some assistance. The hotel room also had mould and the bathroom door was not fully painted. At breakfast the dining... More

Was this review helpful? Yes
Cape Town Central, South Africa
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is one road up from the lake and nicely positioned. The room we were in was not big and did not have air conditioning. Unfortunately it was a choice between sleeping in an airless room or opening the window and listening to the street noise. The coach trip was there overnight and walking around we managed to find... More

Was this review helpful? Yes
Victor Harbor, Australia
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A hotel in an excellent location about 50 metres to centre and lake lucerne.The room was average.Had no airconditioner and when you opened the window noise from people in street and traffic.Not a bad room except for noise and no air conditioning.

Was this review helpful? Yes
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights on our trip with Cosmos ... It's a family run cozy comfortable hotel ... The rooms have been refurbished , with modern stuff ... Nice cozy rooms ... Food options were not really that much yet good . Breakfast included was kinda standard ... The location is perfect , a 100 metre walk and you're onto... More

Was this review helpful? Yes 1
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I read the reviews before my trip and thought the poor experience of the reviewers could be one-offs but I am now one of the statistics. Granted the location is superb (that explains the two star rating here) but it is really unfair to 1) expect your guests to use the stairs most of the time due to the tiny... More

Was this review helpful? Yes
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Me, swiss citizen, experienced first time Lucerne, especially this hotel as a tourist. To be honest, feeling quite ashamed for this lousy price/quality ratio, for my country. The rooms do have the level of a youth hostel, which is actually nothing bad, if the price would be accordingly. But unfortunately it's highly much overpriced. Miss this place, am convinced you... More

Was this review helpful? Yes
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

I spent 26-06-204 in this hotel as a member of a Cosmos tour group. I can’t understand why anyone gives any stars to this hotel they only bring a bad name to the country. I live in the UK but four of my friends who came from Sri Lanka with their lifetime savings it was a really disappointment. This hotel... More

Was this review helpful? Yes 2
Melbourne, Australia
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 15, 2014

2 star at best! Stayed here for one night as part of tour. Small single room that had an overwhelming stench of mould when I first opened the door. Lady from reception was on our floor so asked her to come and see. She said it was the woven matting that lined the lower half of walls, and that this... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage Luzernerhof Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Luzernerhof Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Luzernerhof Hotel

Address: Alpenstrasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luzernerhof Hotel 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotel.de, Travelocity, Priceline, TripOnline SA, BookingOdigeoWL, Hotels.com and Otel so you can book your Luzernerhof Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Luzernerhof Hotel Lucerne

55 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (29)
Hotel & grounds (7)
Bathroom (2)
Room/suite (9)
Dining (4)
Other (7)

Management photos: Courtesy of the property manager

All management photos (27)
Hotel & grounds (6)
Bathroom (6)
View from room (2)
Room/suite (10)
Dining (1)
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
hotels in Lucerne with
any amenities


Bar / Lounge Free Breakfast Restaurant Room Service
Hotel Style
#23 Luxury Hotel in Lucerne
Hotel Class
Number of rooms

Questions & Answers

Here’s what questions travelers have asked, with answers from representatives of Luzernerhof Hotel and other travelers.
2 questions
Ask a question
1 month ago
1 month ago

See all questions (2)

Questions? Get answers from Luzernerhof Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer