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Luzernerhof Hotel

Alpenstrasse 3, Lucerne 6004, Switzerland
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1 room 1 guest
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139 Reviews from our TripAdvisor Community

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    10
    23
    46
    25
    35
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (22)
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Abu Dhabi, United Arab Emirates
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We were very disappointed by this hotel. The only hotel on our tour that was not upto the standard. Only positive of this hotel is its location and proximity to everything around Lucerne. Uncomfortable beds, paid WiFi, CHF5/- per person charged for WiFi, no A/C (although to be fair Swiss hotel’s mostly don’t have them but that day we really... More 

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Brisbane, Australia
Level Contributor
42 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel was in the city centre and close to everything. Boat trips, the old wooden bridge, shops, restaurants , markets, everything. The wounded lion , hotels souvenir shops and the crowds, Take a boat rip on the lake and see couple of sand beaches , castles, mountains, vine yards and rugged mountains. Oh, homes and villas owned by the... More 

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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

The receptionist who was assigned on Wednesday morning has been disrespectful. We thought breakfast was included in our hotel fee but then this lady told us in an insulting high tone that with "155€ during high season, you expect a free breakfast?"

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Travelers are raving about these Lucerne hotels

Rotterdam, The Netherlands
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

After a long day in the car with 2 young children I arrived at this hotel late in the evening and discovered that the triple room I had booked earlier that day was not available. The only room they could offer me was a double room for the same price as the triple room which I didn't find acceptable. To... More 

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Wichita, Kansas
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Nice Hotel great location. Staff was very courteous. Breakfast could have been marginal we were early risers so no problem with the freshness and display of food items. Air Conditioning should be a given.

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Thomasville
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed July 13, 2015

Unfortunately our Tour was booked into the Luzernerhof Hotel in Lucerne. I spent the most miserable night of my life there. I realize that a record setting heat wave was happening but air conditioning is now a way of life, not a luxury. I would not recommend this hotel.

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Tulsa, Oklahoma
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed July 7, 2015

Like many fellow reviewers, we stayed here as part of a Cosmos tour. Most of the reviewers aptly describe this hotel for it's great location and cleanliness. It is important to keep your expectations realistic. This is not a four-star hotel. It is dated and the single room I stayed in was tiny with only a window to open for... More 

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Barstow
Level Contributor
61 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed June 17, 2015

Hotel is close to the Lake and a Shopping Mall. Hotel was clean however it was a bit noisy due to it's location. Breakfast did not have any hot items. Wifi will cost you 2 Franks so we did not use it.

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Indonesia
Level Contributor
108 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
3 of 5 stars Reviewed June 16, 2015

Stayed for 1 night Location The hotel's location is good, close to the market, restaurant, and attraction place 1. To the Lion Monument, walk only 5 minutes. 2. To the collegiate and Parish Church of St Leger walk only 5 minutes. 3. To the Woodbridge, walk only 5-10 minutes 4. To the train station, walk only 10 minutes. 5. Close... More 

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Dunedin, New Zealand
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed May 27, 2015

We had room 555 which is pink!! There was no air conditioning in this room but our friends who were on the 4th floor had air conditioning in theirs. We had a terrible nights sleep because the room was way too warm. We opened the window which cooled it down a bit to an acceptable level but the traffic noise... More 

Was this review helpful? Yes 2
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