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All 64 Lucerne hotels

Luzernerhof Hotel

4.0 of 5 Hotel   |   Alpenstrasse 3, Lucerne 6004, Switzerland
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Ranked #55 of 64 hotels in Lucerne
  • Overview
  • Reviews (111)
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  • Room tips (17)
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111 people have reviewed this hotel

Traveler rating
    7
    18
    34
    21
    31
See reviews for
21
35
9
8
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
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English first
2 reviews
1 of 5 stars Reviewed yesterday NEW

This is a very noisy hotel near their main traffic system and road. The hotel staff is not friendly and they don't provide free wifi or lugguage storage even for a few hours. I am not a light sleeper but i just couldn;t sleep because it was still very noisy in the midnight. For a hotel costs around 250 euro... More

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Belfast, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

We stayed at this hotel for one night in August 2014 as part of a Cosmos tour and thankfully it was just one night. The central location is the only thing going for this hotel. The rooms were very small with no air conditioning and lacked basic cleanliness for example there was damp on the walls, chipped paint and a... More

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Ireland
1 review
1 of 5 stars Reviewed 1 week ago

Myself and family endured an extremely rude member of staff during our stay at this hotel. There was no need whatsoever for the way he spoke to my mother. We were incredibly angry at his outburst when we called for some assistance. The hotel room also had mould and the bathroom door was not fully painted. At breakfast the dining... More

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Cape Town Central, South Africa
Contributor
12 reviews 12 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is one road up from the lake and nicely positioned. The room we were in was not big and did not have air conditioning. Unfortunately it was a choice between sleeping in an airless room or opening the window and listening to the street noise. The coach trip was there overnight and walking around we managed to find... More

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Victor Harbor, Australia
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A hotel in an excellent location about 50 metres to centre and lake lucerne.The room was average.Had no airconditioner and when you opened the window noise from people in street and traffic.Not a bad room except for noise and no air conditioning.

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Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed two nights on our trip with Cosmos ... It's a family run cozy comfortable hotel ... The rooms have been refurbished , with modern stuff ... Nice cozy rooms ... Food options were not really that much yet good . Breakfast included was kinda standard ... The location is perfect , a 100 metre walk and you're onto... More

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Malaysia
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I read the reviews before my trip and thought the poor experience of the reviewers could be one-offs but I am now one of the statistics. Granted the location is superb (that explains the two star rating here) but it is really unfair to 1) expect your guests to use the stairs most of the time due to the tiny... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 27, 2014

Me, swiss citizen, experienced first time Lucerne, especially this hotel as a tourist. To be honest, feeling quite ashamed for this lousy price/quality ratio, for my country. The rooms do have the level of a youth hostel, which is actually nothing bad, if the price would be accordingly. But unfortunately it's highly much overpriced. Miss this place, am convinced you... More

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 17, 2014

I spent 26-06-204 in this hotel as a member of a Cosmos tour group. I can’t understand why anyone gives any stars to this hotel they only bring a bad name to the country. I live in the UK but four of my friends who came from Sri Lanka with their lifetime savings it was a really disappointment. This hotel... More

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Melbourne, Australia
Contributor
18 reviews 18 reviews
7 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 15, 2014

2 star at best! Stayed here for one night as part of tour. Small single room that had an overwhelming stench of mould when I first opened the door. Lady from reception was on our floor so asked her to come and see. She said it was the woven matting that lined the lower half of walls, and that this... More

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Additional Information about Luzernerhof Hotel

Address: Alpenstrasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Luzernerhof Hotel 4*
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Also Known As:
Luzernerhof Hotel Lucerne

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Amenities

Bar / Lounge Free Breakfast Restaurant Room Service
Hotel Style
#23 Luxury Hotel in Lucerne
Hotel Class
Number of rooms
63

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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