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All 63 Lucerne hotels

Hotel des Alpes

3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland
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79%
Ranked #16 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
scvrose Valencia, California
  • Overview
  • Reviews (445)
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  • Room tips (97)
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445 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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There are newer reviews for Hotel des Alpes
See the most recent reviews
Valencia, California
Top Contributor
347 reviews 347 reviews
77 hotel reviews
91 helpful votes 91 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed a night here and had a great time. The room was a little small, but clean and well appointed. The staff were very helpful and spoke good English. The view from the room of the lake and bridges made it special. The breakfast had a good selection although I couldn't get an egg past soft boiled. A little... More

Was this review helpful? Yes 1
Ottawa, Canada
Senior Contributor
35 reviews 35 reviews
23 hotel reviews
76 helpful votes 76 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We really enjoyed our stay at the Hotel des Alpes, we had a balcony overlooking the river, covered bridge and pedestrian walkway, and it was well worth the extra few dollars for the view. The room was large, comfortable and had good internet connection. The breakfast buffet had a good choice to satisfy all. We would definitely return the next... More

Was this review helpful? Yes 1
Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The hotel is situated in the best part of Lucerne, easy walking distance from the train. Staff were most helpful and friendly. Needed Swiss adaptor and had trouble with internet in lobby and nothing was too much trouble. The included breakfast is good and I appreciated a kettle with coffee and tea in the room. Although room was small it... More

Was this review helpful? Yes 1
Sykesville, Maryland
Top Contributor
159 reviews 159 reviews
35 hotel reviews
175 helpful votes 175 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Our visit to Lucerne this year included another stay in the Hotel des Alpes. This was out 3rd stay here. The hotel still doesn't disappoint. The location is its best asset. We enjoyed a river view room again with a small balcony. The floors were a little creaky but this is an old building. The bathroom is modern and clean... More

Was this review helpful? Yes 2
Dubai, United Arab Emirates
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Always prefer balcony with chapel lake view & i bet after opening your balcony door ((lol balcony door opening is tricky )) to view the scene you will feel that you got all your money back when you paid for hotel stay. Room & bathroom is not very spacious but decent for couples & i believe thats not what you... More

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Manchester, United Kingdom
Top Contributor
71 reviews 71 reviews
21 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is in an excellent location for visiting major attractions. It is only a 10 minutes walk from the main train station, which is ideal. It is also very easy to find. The room was small and we would have not wished to stay for a long time in this. However, it was well equipped, and had tea and... More

Was this review helpful? Yes 1
Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel on the river/lake of Luzern with spacious balcony. Minutes away to shops, restaurants, boats, trains and buses. Highly recommend this hotel and make sure you get a room with balcony as it so enhances the Luzern experience. A great day experience- take the boat to Vitznau and walk up to the 4 person gondola that takes you to... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Lucerne
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

As someone who has traveled through Europe, I have seen my fair share of hotels,both good and bad. The Hotel Des Alpes exceeded every expectation I had and truly made this trip remarkable. The location is perfect as so accessible to everything, the staff if incredibly helpful and kind(especially Ingrid and Lorena!!) and the restaurant was the perfect way to... More

Was this review helpful? Yes 2
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 16, 2014

We loved the location of the Hotel but were disappointed with our room. We should have paid the extra to overlook the river but to be advised by the Hotel when we were making the booking that we would be overlooking the old town thought that for the price that it would be good enough. The view of the old... More

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New Jersey
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 15, 2014

We booked this hotel based on the location & reviews on Trip Advisor. We requested a room overlooking the water. We had a very spacious room with a double balcony. The view was all spectacular. We were a little concerned that the room might be noisy due to the pedestrian area below. We found this room, located on the 5th... More

Was this review helpful? Yes 1
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Hillstel Thank you very much for your kind review. We are happy that you enjoyed staying with us. It is always a pleasure having so wonderful guests! Kind regards Your Team of the Hotel Des Alpes More

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Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Reservation Options:
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

313 photos of this hotel

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Amenities

Free Breakfast Restaurant
Hotel Style
#13 Romantic Hotel in Lucerne
Hotel Class
Number of rooms
45

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