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All 63 Lucerne hotels

Hotel des Alpes

3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland
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Hotel des Alpes
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79%
Ranked #18 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Kelsey1976 Santa Clara, California
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450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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English first
Santa Clara, California
Top Contributor
94 reviews 94 reviews
36 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As the other reviewers state this is a fine hotel with an absolutely great location. I don't know why they don't state on their website directions to getting to the hotel. We finally parked and walked to the hotel to get the directions. The lady at the front desk was extremely friendly, and said that we should put Kappellplatz into... More

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Beaverton
Contributor
17 reviews 17 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

I enjoyed my stay at the Hotel des Alpes. It is an older hotel but sits in an excellent location in Old Town along the river. It is within walking distance of the train station and the lake is right across the street. The room was small but clean, and I had a view back over the roof tops to... More

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St. Louis, Mo
Contributor
15 reviews 15 reviews
12 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This is one of several hotels along the river, but its location -- overlooking the Kapellbrucke, among many riverside restaurants, and an easy walk from the lakefront and train station -- can't be beat. Rooms were fine, although not fancy, and we found the front desk staff to be helpful and courteous. The only disadvantage is the lack of nearby... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear jdf48 Thany you very much for your kind review. We are pleased to hear that you enjoyed Lucern's old town - which is really beautiful. Kind regards Your Team of the Hotel Des Alpes More

New Delhi, India
1 review
1 of 5 stars Reviewed 6 days ago NEW

Deceiving and disgusting hotel 1. The hotel is not having entry from the front as claims on their website, the entry is from back street. 2. They changes bed sheets once in 2 days 3. No bell boy 4. Reception is closed by 10 PM 5. No air condition in entire hotel 6. Disgusting manager & 90% staff 7. Deceiving... More

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Islamabad, Pakistan
Contributor
13 reviews 13 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The hotel is located very close to the train station. When we arrived in Luzern, we took the cab as was tired of journey and were with kids and taxi took CHF 20. However, if you don't have much luggage, its max 5 minutes walk from the station. The staff is very friendly. There was an unfortunate electricity break-down in... More

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Portland, Maine
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are going to spring for a room with a view Hotel des Alpes is a great place to do so. We were on the 5th floor overlooking the lake, which gave us a "take a step back in time" feeling every time we stepped onto our small balcony. All about the location at this hotel; room was small,... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Peckish777 Thank you for your lovely review. We are so happy that you enjoyed your stay with us. It was a great pleasure meeting you and talking to you. Kind regards Sandra Merkli More

Sacramento, CA
Top Contributor
53 reviews 53 reviews
20 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Least favorite of the 5 hotels we stayed in on our 2-week trip to Switzerland. Why? - uninformed and somewhat disinterested hotel reception staff, tiny bathroom with no ammenities other than bathwash, incredibly difficult to use hair dryer, difficult to get to with a car (added $120 cf to our cost to park 3 days at the train station!). Since... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Dave Sacramento Thank you very much for your honest review. We are very sorry to hear that we did not meet your expectations in a way.and are going to find out what happened at our front desk the day you arrived. Kind regards The Team of the Hotel Des Alpes More

Contributor
13 reviews 13 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My wife found this hotel based on comments from TripAdvisor. The location was in the old town in easy walking distance of the train station and restaurants and a reasonable price in Swiss francs pricing terms (everything is expensive in Switzerland). The room was small but adequate. We ate in the restaurant on the balcony with a great meal and... More

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

Situated in the heart of city and 5 min walk from station and boat tours station, its great hotel to enjoy the beauty of Lucern. Rooms were very good, clean and bigger than most of European style hotels. Amenities and furniture were good. Staffs were also very friendly with happy to help attitude. the main tourist attraction (Kapellbrücke - Wooden... More

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel des Alpes is in a prime location (easy 5 minute walk from the train station & right across the Chapel Bridge!) and the staff is so helpful. The room and bathroom was incredibly clean and comfortable and the breakfast was delicious and a great way to start the day! My cousins and I went paddle-boating twice and would highly... More

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Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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Amenities

Free Breakfast Restaurant
Hotel Style
#17 Romantic Hotel in Lucerne
Hotel Class
Number of rooms
45

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