We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel des Alpes

3.0 of 5 Furrengasse 3, Lucerne 6004, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Certificate of Excellence 2014
Hotel des Alpes
Professional photos View all
Browse nearby
Hotel des Alpes
Write a Review

481 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
11 reviews 11 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location top notch, very warm welcome, the breakfast was good, the waitresses absolutely top, cheerful, welcoming and last but not least, always in a good mood which helped to make our stay perfect. Would stay there again.

Was this review helpful? Yes
Indpls, IN
18 reviews 18 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed in October 2014 for 5 nights while vacationing in Lucerne. Was looking for a reasonably priced hotel with free wifi and breakfast and the location and views led us to choose this hotel. We were not disappointed. Check in was easy, we arrived in the morning and the hotel held our bags until we returned in the afternoon. When... More

Was this review helpful? Yes
Top Contributor
67 reviews 67 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Hotel des Alpes was a good choice for us. It was just a 5 minute walk from the train station. We were with two other couples, one of which had a room overlooking the Chapel Bridge. It was spectacular! Our room overlooked the street at the front of the hotel and was small, but average for a room in Europe.... More

Was this review helpful? Yes 2
Natick, Massachusetts
Top Contributor
163 reviews 163 reviews
22 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We were given rooms 123 and 124 and were happily surprised to find decent size rooms with great balconies set right on the river and at the Chapel Bridge. The location and views could not have been better. I would suggest ear plugs although only on a Saturday night was it so so loud. That ended around 1 AM. The... More

Was this review helpful? Yes 1
Kailua, Hawaii
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Loved the view to the Chapel Bridge - couldn't be more beautiful!! And the hotel is so close to everything - the train station, the Lake Lucerne sightseeing boat, market square, shopping, everything!!! We had 2 rooms with balconies looking out to the bridge & city - loved sitting out there to watch everyone! We had dinner 2 nights at... More

Was this review helpful? Yes 1
Adelaide, Australia
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for three nights as a couple with my elderly mother. We booked a double room with city view for us and a single room with river view for her. We didn't intend to spend a lot of time in our hotel room so only paid extra for one room with a river view. The view was very... More

Was this review helpful? Yes
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for four nights and loved it. Our room had a small balcony overlooking the water with gorgeous flowers. Train station and access to the ferries is just across the street. Restaurants lined the street below us and we could hear the roaming muscians playing. Location and staff were excellent!

Was this review helpful? Yes 1
San Francisco
Top Contributor
72 reviews 72 reviews
18 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel has a great location for visiting the older parts of Luzern. It is within walking distance of the bahnhoff, making arrival and departure by train very easy. It also is close to the docks, if you want to take a cruise on the lake (and you should!). The famous wooden bridge and cathedral are in sight, there are... More

Was this review helpful? Yes 2
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel, with amazing room overlooking the bridge. Right in the heart of the old town perfect to see the sights and you don't need a car as ferries, bus and trains are within 2 mins walk. We loved our stay, staff were very friendly, accommodating we had a wonderful dinner at the hotel on the balcony overlooking the bridge.... More

Was this review helpful? Yes
Santa Ynez Valley, California
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We enjoyed our stay at the Hotel des Alpes in the "heart" of Luzern, Switzerland. We checked in early and they were great about holding our bags until the room was ready. We enjoyed a fabulous dinner at the hotel restaurant and the breakfast was really good too. Great location with easy access to the train and the town.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel des Alpes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Number of rooms: 45
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Priceline, Expedia, HostelWorld, Agoda, Hotel.de, TripOnline SA and Odigeo so you can book your Hotel des Alpes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

333 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (326)
View from room (50)
Dining (22)
Room/suite (54)
Hotel & grounds (99)
Bathroom (10)
Pool/beach area (4)
Other (87)

Management photos: Courtesy of the property manager

All management photos (8)
Hotel & grounds (2)
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay