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Hotel des Alpes

#23 of 70 Hotels in Lucerne
Certificate of Excellence
Furrengasse 3, Lucerne 6004, Switzerland
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1 room 1 guest
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638 Reviews from our TripAdvisor Community

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Traveler rating
    187
    297
    99
    39
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20
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (181)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (638)
  • Mar-May only
    (122)
  • Jun-Aug only
    (272)
  • Sep-Nov only
    (171)
  • Dec-Feb only
    (73)
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Melbourne
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We love this hotel. The staff are very friendly and helpful. They were able to suggest some great walks around Lucerne and the old wall. It really added to our expectations and we will have great memories of exploring this great city. I would recommended paying the extra for a room overlooking the wooden bridge. It is amazing sitting at... More 

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Nashville, Tennessee
Level Contributor
187 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great three star hotel in a fantastic central location. I regretted not springing for the river view with balcony. I saw a room on that side when they were cleaning and it was breathtaking. Kettle and coffee/tea in the room. Wine glasses, opener, safe, and mini fridge. The tap water is excellent so no need for the bottled water for... More 

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Maryland
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is in what was probably a very old, large home. The rooms are small, but clean. Breakfast was included, and was a typical Swiss breakfast with meats, cheese, bread and fruit. Inside and outside seating were available in the mornings. Since the hotel is located on the river, with a full view of Chapel Bridge, it is a... More 

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Perth, Australia
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

A room with city views means you are facing another building which is very close. There are no such rooms as one with views of the city - I asked and the building isn't high enough! River views means you are facing the river - again no guarantee of a view at all. We are overlooking a noisy alley with... More 

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Cairo
Level Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 1 week ago

Being close to the train station, the best part about the hotel is the location, nothing but. The rooms are unbelievably outdated, think fifties! No air conditioning in the room, the safe is a joke and the room decoration especially the ceiling is screaming poor taste. I am a frequent traveller, and this hotel by far stands out as old... More 

Was this review helpful? Yes 1
Bournemouth, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our second holiday at Hotel des Alps again just a short hop from the station on arrival reception staff very helpful,we stayed on the fifth floor with a room overlooking the river & mountains some fantastic views to wake up to, the room was very good and after a day out on return the room was always clean... More 

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Atlanta, Georgia
2 reviews
3 of 5 stars Reviewed 1 week ago

Looking over a noisy alley with construction beginning shortly after six a m . no air cond, tiny rooms, no tv guide, very few amenities. breakfast ok and location good but hotel facilities need serious work.

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Bangkok, Thailand
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

during our 3 day stay at the hotel, my husband was bitten by some insects on the extra bed, we found couple of them also on the main bed. We informed the hotel and they moved us to a new room for the last night. They said they will investigate the room. couple of days later, all my family members... More 

Was this review helpful? Yes 3
Adelaide, Australia
Level Contributor
159 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Arrived here for a two night stay, to be greeted by a helpful and efficient member of the reception staff. Our travel agent had recommended and booked a river-view room for us. When we arrived at our allocated room on the fourth floor, we discovered that it was very small with a low sloping ceiling. It also had a small... More 

Was this review helpful? Yes 2
Adelaide, Australia
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Hotel in close proximity to everything. Wonderful views overlooking River ( we had balcony) trains, buses, ferries all close by as are shops, restaurants. Hotel and our room very comfortable and supplied us 2 fans due to unusual heatwave. Nice helpful staff.

Was this review helpful? Yes 1
Hotel Review Summarization

What travelers say

  • Train station(10)
  • Chapel bridge(6)
  • Great location(6)
  • Reception staff(5)
  • Old town(4)
  • Very good(4)
  • River view room(4)
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399 photos of this hotel

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