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All 64 Lucerne hotels

Hotel des Alpes

3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland
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Ranked #19 of 64 hotels in Lucerne
Certificate of Excellence 2014
A recent review
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457 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
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English first
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This review should be in between average/ good but there isn't the facility. It is as many have said a tight squeeze here but the aspect and location by far make up for that. Our room was on the small side starting to look a little tired we were overlooking the square at the back which could be a little... More

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Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in a triple river facing room with a balcony in mid June for two nights. The room was quite large and clean. The bathroom was a bit on the smaller side but spotlessly clean. Tea, Coffee making facility available in the room along with a fan which we didn't need as it was cool when we were there.... More

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Geneva, Switzerland
Top Contributor
115 reviews 115 reviews
14 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

The hotel is well-placed, right on the river Reuss, close to the main tourist attractions. The main areas of the hotel have been nicely renovated, in an hotel that does not have much space due to its location and age. The bedroom we had was in need of renovation. (Bathroom had been renovated). Breakfast was slightly above average for a... More

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San Antonio
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 1 week ago

The Hotel des Alpes is ideally located -- just a 5-minute walk from the train station and right in the heart of the Old Town. It's as scenic a hotel as you will find, right next to the famous Chapel Bridge and with a gorgeous view of the river and mountains. The rooms were fairly small, but the bathrooms are... More

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Philadelphia, PA
Top Contributor
83 reviews 83 reviews
31 hotel reviews
82 helpful votes 82 helpful votes
2 of 5 stars Reviewed 1 week ago

Sometimes, when I read a negative review on here, I wonder whether the problem is really the hard-to-please reviewer. Please note my profile which includes a review-set that is overwhelmingly positive. In other words, I'm pretty easy to please. However... There are tons of places in Lucerne with lake or river views. I picked this one because they had river... More

Was this review helpful? Yes 1
Gympie, Australia
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We made the mistake of walking into the hotel from the footpath beside the river. It was a mistake because there's no lift from that level and no lift is an issue when you have luggage. Eventually I found a lane way which brought me to the first floor entrance from the back of the hotel. Checkin was good, free... More

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Melbourne, Australia
Senior Contributor
43 reviews 43 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location to the lurcerne train station, fantastic views of the lake and famous Chapel Bridge. Staff extremely friendly, very helpful. Great size room, updated bathroom, great breakfast and 10percent discount for meals at the Restaurant at all times. Well greeted upon arrival with a booklet of city map. Easy access from the shops and lake water front. Wifi (free)... More

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great location, excellent service! It's right on the river, next to Kapellbrücke. The restaurant was good, a bit pricey, we had dinner on the balcony, and it was worth the 15-minute wait for the table. The reception staff was very welcoming and accommodating. I would definitely consider Hotel des Alpes for my next trip to Lucerne.

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Santa Clara, California
Top Contributor
97 reviews 97 reviews
37 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the other reviewers state this is a fine hotel with an absolutely great location. I don't know why they don't state on their website directions to getting to the hotel. We finally parked and walked to the hotel to get the directions. The lady at the front desk was extremely friendly, and said that we should put Kappellplatz into... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Kelsey Thank you very much for your kind review. I am very sorry for the inconvenience at the front desk. Kind regards Your Team of the Hotel Des Alpes More

Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I enjoyed my stay at the Hotel des Alpes. It is an older hotel but sits in an excellent location in Old Town along the river. It is within walking distance of the train station and the lake is right across the street. The room was small but clean, and I had a view back over the roof tops to... More

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Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
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Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

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Dining (22)
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Room/suite (54)
Hotel & grounds (99)
Bathroom (10)
Pool/beach area (4)
Other (76)

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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