We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Lucerne hotels

Hotel des Alpes

3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland
Hotel amenities
Save Saved
You added Hotel des Alpes to your Saves list
Hotel des Alpes
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
79%
Ranked #18 of 64 hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Alamotraveler San Antonio
  • Reviews (454)
  • Photos (316)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (102)
  • Location
  • More
Write a Review

454 people have reviewed this hotel

Traveler rating
    130
    213
    68
    32
    11
See reviews for
89
224
37
9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Antonio
Senior Contributor
44 reviews 44 reviews
18 hotel reviews
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed yesterday NEW

The Hotel des Alpes is ideally located -- just a 5-minute walk from the train station and right in the heart of the Old Town. It's as scenic a hotel as you will find, right next to the famous Chapel Bridge and with a gorgeous view of the river and mountains. The rooms were fairly small, but the bathrooms are... More

Was this review helpful? Yes
Philadelphia, PA
Top Contributor
75 reviews 75 reviews
29 hotel reviews
75 helpful votes 75 helpful votes
2 of 5 stars Reviewed yesterday NEW

Sometimes, when I read a negative review on here, I wonder whether the problem is really the hard-to-please reviewer. Please note my profile which includes a review-set that is overwhelmingly positive. In other words, I'm pretty easy to please. However... There are tons of places in Lucerne with lake or river views. I picked this one because they had river... More

Was this review helpful? Yes
Gympie, Australia
Senior Contributor
33 reviews 33 reviews
20 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

We made the mistake of walking into the hotel from the footpath beside the river. It was a mistake because there's no lift from that level and no lift is an issue when you have luggage. Eventually I found a lane way which brought me to the first floor entrance from the back of the hotel. Checkin was good, free... More

Was this review helpful? Yes
Melbourne, Australia
Senior Contributor
39 reviews 39 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great location to the lurcerne train station, fantastic views of the lake and famous Chapel Bridge. Staff extremely friendly, very helpful. Great size room, updated bathroom, great breakfast and 10percent discount for meals at the Restaurant at all times. Well greeted upon arrival with a booklet of city map. Easy access from the shops and lake water front. Wifi (free)... More

Was this review helpful? Yes
US
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great location, excellent service! It's right on the river, next to Kapellbrücke. The restaurant was good, a bit pricey, we had dinner on the balcony, and it was worth the 15-minute wait for the table. The reception staff was very welcoming and accommodating. I would definitely consider Hotel des Alpes for my next trip to Lucerne.

Was this review helpful? Yes
Santa Clara, California
Top Contributor
97 reviews 97 reviews
37 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As the other reviewers state this is a fine hotel with an absolutely great location. I don't know why they don't state on their website directions to getting to the hotel. We finally parked and walked to the hotel to get the directions. The lady at the front desk was extremely friendly, and said that we should put Kappellplatz into... More

Was this review helpful? Yes 1
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Kelsey Thank you very much for your kind review. I am very sorry for the inconvenience at the front desk. Kind regards Your Team of the Hotel Des Alpes More

Beaverton
Senior Contributor
26 reviews 26 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I enjoyed my stay at the Hotel des Alpes. It is an older hotel but sits in an excellent location in Old Town along the river. It is within walking distance of the train station and the lake is right across the street. The room was small but clean, and I had a view back over the roof tops to... More

Was this review helpful? Yes
St. Louis, Mo
Contributor
15 reviews 15 reviews
12 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is one of several hotels along the river, but its location -- overlooking the Kapellbrucke, among many riverside restaurants, and an easy walk from the lakefront and train station -- can't be beat. Rooms were fine, although not fancy, and we found the front desk staff to be helpful and courteous. The only disadvantage is the lack of nearby... More

Was this review helpful? Yes 1
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear jdf48 Thany you very much for your kind review. We are pleased to hear that you enjoyed Lucern's old town - which is really beautiful. Kind regards Your Team of the Hotel Des Alpes More

Islamabad, Pakistan
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is located very close to the train station. When we arrived in Luzern, we took the cab as was tired of journey and were with kids and taxi took CHF 20. However, if you don't have much luggage, its max 5 minutes walk from the station. The staff is very friendly. There was an unfortunate electricity break-down in... More

Was this review helpful? Yes
Portland, Maine
Senior Contributor
23 reviews 23 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

If you are going to spring for a room with a view Hotel des Alpes is a great place to do so. We were on the 5th floor overlooking the lake, which gave us a "take a step back in time" feeling every time we stepped onto our small balcony. All about the location at this hotel; room was small,... More

Was this review helpful? Yes 1
GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Peckish777 Thank you for your lovely review. We are so happy that you enjoyed your stay with us. It was a great pleasure meeting you and talking to you. Kind regards Sandra Merkli More

Owners: What's your side of the story?
If you own or manage Hotel des Alpes, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Hotel des Alpes? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel des Alpes

Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Priceline, Expedia, Travelocity, Hotel.de, HostelWorld, TripOnline SA, BookingOdigeoWL and Hotels.com so you can book your Hotel des Alpes reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Des Alpes Hotel
Des Alpes Lucerne

316 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (309)
Viewed
Dining (22)
Viewed
View from room (49)
Viewed
Room/suite (54)
Viewed
Hotel & grounds (99)
Viewed
Bathroom (10)
Viewed
Pool/beach area (4)
Viewed
Other (71)

Management photos: Courtesy of the property manager

Viewed
All management photos (8)
Viewed
Hotel & grounds (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in Lucerne with
any amenities

Amenities

Free Breakfast Restaurant
Hotel Style
#13 Romantic Hotel in Lucerne
Hotel Class
Number of rooms
45

Questions & Answers

Questions? Get answers from Hotel des Alpes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer