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Hotel des Alpes

#18 of 70 Hotels in Lucerne
Certificate of Excellence
Furrengasse 3, Lucerne 6004, Switzerland
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Hotel des Alpes
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611 Reviews from our TripAdvisor Community

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Traveler rating
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    283
    94
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116
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19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (611)
  • Mar-May only
    (122)
  • Jun-Aug only
    (250)
  • Sep-Nov only
    (166)
  • Dec-Feb only
    (73)
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orlando
Level Contributor
59 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Hotel des Alpes is the ideal hotel for your visit to Lucerne. It's a short, easy walk from the train station and you will be able to see it across the river once you leave the station area. The friendly, professional staff will make your stay memorable. Our clean and modern room was at the front of the hotel and... More 

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Dallas, Texas
Level Contributor
18 reviews
9 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

It was 95 and no A/C. Rooms are very small. Elevator smells terrible. We did have a good view from our balcony. Had a good breakfast buffet. It is also a very noisy hotel being right on the river. May have felt different in cooler weather.

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Abu Dhabi, United Arab Emirates
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We didn't stay at the hotel but did eat at its restaurant. On ordering our food we requested tap water to drink. At no point was it suggested that there would be any charge for this. On finishing a fairly unexceptional meal and requesting the check, we were confused to find a charge of CHF 4.30 listed for "Luzern Water".... More 

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Level Contributor
44 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of this hotel can't be beat. But....the hotel needs to be updated. The hallways and rooms are somewhat dated and worn. The staff was excellent and was able to provide lots of help with information on places to see and day trips. The breakfast was okay, but could have offed a few more hot items. Ideally located very... More 

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Arlington, Washington
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago NEW

Firstly, the location was fantastic. Easy to find, view of the bridge, and easy to get to everything during our stay. The room and amenities were decent - nice enough, nothing to complain about. Breakfast was standard. Staff was okay; not the friendliest bunch of people, but no issues. Would have given 3.5 stars if possible, but rounded down because... More 

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Tiburon, California
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Hotel des Alpes is central to everything. Easy walk from the train station. Old hotel right on the river looking at the old bridge. We had a balcony room so could enjoy having a glass of wine watching the tourist and the lake. Room and bathroom were nice.It was very warm so we had to sleep with the windows/balcony doors... More 

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California
Level Contributor
36 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
3 of 5 stars Reviewed 1 week ago

This was our second stay here and it still deserves a top rating for location, but only an average rating otherwise. Location: convenient to the train station (8 minute walk) and boat dock, lots of good restaurants and a lively street scene, the Reuss River and Chapel Bridge. If you can land a river view room, especially with a balcony,... More 

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Lafayette, California
5 of 5 stars Reviewed 1 week ago

The convenient location and view of the river makes this hotel a must. Clean, large, comfortable rooms and bathrooms. Very friendly and helpful staff. Extensive and delicious breakfast. The lovely surprise was the restaurant. We were very tired one night and decided to have dinner at the hotel. The food was fabulous and the service attentive while we sat at... More 

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Horley, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

We were only in Lucerne for the day, so sadly did not stay in the hotel. Should we visit again this would be our first choice. The service we received was second to none, all the staff were friendly and very helpful, finding us a English menu was a godsend. We sat outside, to be inside here would be a... More 

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Morcote, Switzerland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Recently we visited Lucerne Switzerland for three days and stayed at this hotel. It is in the perfect location in the city 3 blocks from the train station. The hotel opens up to the river and the covered bridge. There are so many stores and cafes around there that its hard to choose which one to go to. The rooms... More 

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Hotel Review Summarization

What travelers say

  • Train station(10)
  • Chapel bridge(6)
  • Great location(6)
  • Reception staff(5)
  • Old town(4)
  • Very good(4)
  • River view room(4)
Questions? Get answers from hotel staff and past guests. Ask a question

389 photos of this hotel

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Hotel & grounds (122)
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Pool/beach area (4)
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Other (71)

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