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Hotel des Alpes

#16 of 69 Hotels in Lucerne
Certificate of Excellence
Furrengasse 3, Lucerne 6004, Switzerland
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Best prices for: 1 room 1 guest
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Hotel des Alpes
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Hotel des Alpes
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552 reviews from our community

Traveler rating
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    81
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102
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Contributor
16 reviews 16 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

Can't speak highly enough of the staff and service here. Any housekeeping matters were dealt with in minutes, the staff always friendly and helpful (genuine,not too gushy). Unfortunately our room didn't overlook the lake,but it was spacious with opening windows. The refurbished bathroom is very nice, albeit small. Loved the buffet breakfast, even had healthy additions like linseed and pumpkin... More 

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Chicago, Illinois
Contributor
12 reviews 12 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Every staff member I encountered was very friendly. Lucerne is a very touristy city and found most service not very good. The exception is the staff here. Very happy with my room. We had the top floor facing the river. It was large by European standards. Had a nice balcony with an amazing view. Bed was very comfortable. Walking distance... More 

Was this review helpful? Yes 1
Sautee Nacoochee, Georgia
Top Contributor
249 reviews 249 reviews
27 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

It is sure nice to be right where everything is and a million dollar view as well. This hotel's river-view balcony room we had on the 4th floor overlooked the Chapel Bridge (the pretty one) and the river; super nice view; excellent breakfast with sliced meat included with room; staff has been excellent and knowledgeable about boats, activities, and other... More 

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Brighton, England
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed for one night en route to Italy, in a simple room overlooking the street. Positives: Decent bathroom, comfortable beds. The staff were helpful at check in and throughout. We ate on the lakeside in their restaurant - expensive and not an extensive menu - but everything decent. Negatives: Room was noisy and no air con - we had to... More 

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Gurgaon, India
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

The location of this place is awesome . We stayed here for 3 days and its very quick to reach boat, bus or train station. The staff is very customer friendly and they also ensured that we get a nice room with a balcony. Wifi works great and morning breakfast is also very good. Would recommend to stay here.

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suffolk united kingdom
Contributor
14 reviews 14 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

easy walk to and from luzern station.we had room with city view which looked out over a narrow street near a square just over bridge. room was not large but very clean and tidy, bed was extremely low and only just came to the top of a small bottle of water, had dinner overlooking the lake which was loverly.house wine... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

The hotel was nice, however made off paper walls - I could hear the voices very clear as if in my own room. Breakfast was ok. Location perfect 5 min from railway station, in old town close to everything.

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Brisbane, Australia
Contributor
14 reviews 14 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Basically a good standard of a 4 start hotel. River front rooms have an excellent view of the river, bridges, water tower and look out to the mountains. The hotel is within walking distance with drag along bags to the railway station. Facilities and service are up to scratch with a good breakfast included. Like most of Lucerne the hotel... More 

Was this review helpful? Yes 1
Perth, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Wonderful hotel close to main areas, very helpful staff enjoy our short stay greatly , would stay again Location is terrific close to shopping and there are plenty of resturants to chose from , the resturant that is located the hotel we found to be very good great service.

Was this review helpful? Yes 1
Atlanta
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights in early May at Hotel des Alpes. What a view and such nice accommodations...clean room and very comfortable. We had a balcony overlooking the Chapel Bridge and River. The breakfast was typical European fare. Enjoyed the fresh fruit, soft boiled eggs, cheeses and breads. The front desk was very helpful to us, recommended a restaurant Movenpick... More 

Was this review helpful? Yes 1
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Amenities