Well located, but overpriced this is one hotel to avoid. We had a superior room facing the Chapel Bridge. Our room was small, cluttered with chipped furniture from the 1970's. The decor was outdated. Linen was clean. The view was seen only from the "balcony", a max 2 persons affair, again cluttered with furniture - a rusting table and two... More

The location is nice - walking distance to the train station - but the rooms are small. I am tall and our room had slanted ceilings and it made for a very uncomfortable stay.

This hotel is right in the centre of the “action” in Lucerne – far more so than many hotels in the town - although I would have expected a better rate in what was "off-season" in this part of Switzerland. You can step out the door of the restaurant into the throngs of tourists visiting the bridge. It’s also close... More

The location of this hotel could not be better and having a river view room was delightful. I also concur with all recent reviews on accommodation and service. I would recommend arriving at the hotel reception door via the cobbled square, Kapellplatz, to avoid narrow alleys and some steps from the quayside. From railway station cross the bridge, then from... More

We had a change of plan have to book a last minute room in Lucerne. Googled on tripadvisor and found good reviews that suited our budget! We came by the back alley as we completely missed the high signage of the hotel while crossing the bridge from train station to the hotel! It was only when we headed for dinner... More

The excellent location covers all. 1) Location Everytime when i travel, i will chose the most convienent location for myself to move around. Well, the location is excellent which just along the river and have a great view of chapel bridge. When i have the breakfast, you will have a wonderful view of Snow mountain.That's really relax. And you can... More

Choose this hotel because it's just a stone throw away from Chapel Bridge. About 10 mins walk from the station. However we got to drag our luggage one round to the back of the hotel to enter. This certainty do not sound logical as the front of the hotel is for the restaurant. Hotel is very basic and breakfast was... More

Right on the river bank at the confluence of Lake Lucerne at the foot of the historic Kapellbridge this hotel is in the perfect spot in old downtown Lucerne to explore this wonderful town in the midst of the Alps. Very friendly and helpful staff. Our room was right under the roof with a great view of the river, the... More

The hotel location is very good. We had a few bags and we able to walk from the train station very easily. Our room was average, with a decent sized bathroom. It was clean & comfortable. Our view was of the old town, which means you get to look at a wall about 30 feet away! The breakfast was the... More