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All 61 Lucerne hotels

Hotel des Alpes

3.0 of 5 Hotel   |   Furrengasse 3, Lucerne 6004, Switzerland
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79%
Ranked #16 of 61 hotels in Lucerne
Certificate of Excellence 2013
A recent review
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409 people have reviewed this hotel

Traveler rating
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    11
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78
199
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9
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Houston
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

This hotel could not be better situated. The location is perfect. The airline lost our baggage, the front desk staff called to check on our bags multiple times for us. They arranged a day trip to Mt Pilatus for us, with detailed information about what train and bus to take. They even directed us to the only open stores so... More

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London, Ontario
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Our room was on the second floor ( yes, elevator) with a charming balcony looking over the Chapel Bridge and Mt Pilatus in the distance. The room is fairly standard size consistent with the typically smaller European hotel rooms, very clean, beds comfortable but would ask for an extra pillow. Hotel is in a great location, 5 min easy walk... More

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UAE
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a room with lake view. The view was great especially at night. We could easily walk to all tourist points. Train station is also a few minutes walk away. Rooms are adequate size. Staff was friendly and helpful. Breakfast was not very lavish but still nice. Its a small hotel with a theme that goes with an overall... More

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Pattaya, Thailand
Contributor
16 reviews 16 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the hotel on 19 and 20 March. The hotel was in a great location, very close to the city and shopping area and face the lake. We've got the room facing city view on the 2nd floor, it was really noisy especially when we left the windows open. The hotel doesn't have aircon, so the room felt... More

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Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had 2 single rooms. Small but adequate. Bathrooms modern and clean. Not much of a view unless you get the double rooms facing the lake. The hotel is in an excellent location and walking distance to almost everything you want to see in Luzern. Service is good as we have consistently experience on our trip to Switzerland. I would recommend... More

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Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 9, 2014

We had a lovely room which overlooked the river. it was on the 3rd floor so we used the stairs. It is the perfect location: across the bridge one long block from the train station. The staff were all very nice and very helpful. Breakfast was very good and convenient on the lower level which went right out to the... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear Cynthia Thank you very much for staying with us. We are so happy, that you enjoyed your stay. Kind regards Your Team of the Hotel Des Alpes More

Falls Church, Virginia
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed March 8, 2014

I stayed here 2 nights while in Europe in summer 2009. The price was right and the location couldn't be beaten--a short walk from the train station in the heart of Lucerne overlooking the river. My room was pretty small and basic which was fine since I only used it to sleep in. The breakfast included was very good and... More

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GlobRes_12719, Manager at Hotel des Alpes, responded to this review

Dear tlenihan Thank you very much for being our guest. We are pleased to hear that you enjoyed the great view over the bridge. Yours Sincerely The Team of the Hotel Des Alpes More

Melbourne, Australia
Senior Contributor
40 reviews 40 reviews
33 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed March 5, 2014

We spent four nights at Hotel Des Alpes in Lucerne. We had two rooms, our two teenaged boys had a city view room, while we had a river view room. The City View room was much more modern and had obviously been renovated, whilst our river view room was much older and smaller. However, we had a balcony and a... More

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Kilauea
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 3, 2014 via mobile

Right next to the water in Lucerne you look over the river and bridge with the alpes in the background. Amazing view room was actually pretty big only thing was they didn't have any balcony rooms available. The room we were in wasnt in the original hotel and was an extension which made the walk from the elevator a little... More

Was this review helpful? Yes 1
West Yorks
Top Contributor
66 reviews 66 reviews
39 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed February 25, 2014

Brilliant position, right on the lake with room overlooking the Kappelbrucke, very easy walking distance from train station and right in the town centre for restaurants on an evening. All staff friendly and helpful. Room clean, comfortable and a decent size and as I said an amazing view. Only issue was even in February the room was very warm, fine... More

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Additional Information about Hotel des Alpes

Also Known As:
Des Alpes Hotel
Des Alpes Lucerne
Address: Furrengasse 3, Lucerne 6004, Switzerland
Location: Switzerland > Lucerne
Amenities:
Free Breakfast Restaurant
Hotel Style:
#16 Romantic Hotel in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel des Alpes 3*
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