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All 61 Lucerne hotels

Grand Hotel Europe

4.0 of 5 Hotel   |   Haldenstrasse 59 | 6006 Lucerne, Lucerne 6006, Switzerland
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75%
Ranked #20 of 61 hotels in Lucerne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
NyasaK Union, NJ
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279 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
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English first
Union, NJ
Contributor
16 reviews 16 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Upon arrival you are greeted with the most beautiful landscaping. The colorful flowers are beautiful! The location is central but not on a busy street. There is a wonderful restaurant next to the hotel. The lobby is quite grand. The rooms are more spacious than most in Europe as it was the next to last of the eight countries I... More

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Abu Dhabi
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed February 7, 2014

Lucerne was our second stop on our honeymoon trip and we chose to stay at Grand Hotel Europe after reading all the good reviews on TripAdvisor. The hotel is a nice place to stay with a wonderful location as the lake is just across the road. We had booked a lake view room but to be honest the view isn't... More

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Victoria, Canada
Contributor
15 reviews 15 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 20, 2013

Grand Hotel Europe is one of my favourite places to stay out of any of the places I've visited around the globe. Staff are friendly and speak many different languages and the overall "vibe" is spot on. Located just across the street from the lake, Hotel Europe has magnificent views from the lake facing rooms (most of which have balconies)... More

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Northampton, Massachusetts
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

Staff was so friendly and welcoming! We had a little room on the 4th floor with amazing views, always clean and very comfortable. Breakfast every morning was excellent and again the staff incredibly attentive. Very easy walk to town and directly across from the lake walk. Would stay here again in a second!

Was this review helpful? Yes 2
Singapore, Singapore
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed November 22, 2013

There is nothing Grand about this hotel. The room interiors are old, bed and pillow are way to soft/used. The room also lack amenities such as a mini bar. Restaurant wait staff are terribly rude. I asked for a spoon and was denied simply because she was lazy and afraid that other diners would ask for a spoon. Well, she... More

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Rockville, Maryland
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 3, 2013

I actually stayed here in September 2009 (but couldn't set the date that far back). I came for a conference and brought my wife for a few extra days. We loved the hotel. We spent a little extra to get a corner room with a balcony. The balcony was VERY small - enough for two seats and a very small... More

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 3, 2013

Stayed here two nights and first impression on arriving was WOW. Ok, so the age of the hotel means its facilities aren't ultra modern but room was comfortable and clean. The lounge area had an old world charm to it same as the breakfast room. Well within walking distance to the centre and what a lovely walk along the lake.... More

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Washington DC, District of Columbia
Top Contributor
134 reviews 134 reviews
24 hotel reviews
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed October 27, 2013

So the room we got was on the back side and the room was not renovated, bed was quite stiff but honestly the views here are gorgeous, we visited people in the rooms with a balcony and they were so adorable. giving 4 stars only because I know some of the rooms are great!

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Manila, Philippines
Contributor
20 reviews 20 reviews
18 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 21, 2013

Walking distance to the city center. Located just along Lake Lucerne- nice place for leisurely walking while feeding swans. But No free wifi- CHF5 for 24 hours (not so bad but still not free). Provides only shampoo / bath gel, nothing else. Breakfast was ok. Not 4 star at all for me.

Was this review helpful? Yes 1
new york
1 review
2 of 5 stars Reviewed October 21, 2013

We had two nights at this hotel thouugh a tour group.I liked the location although it was a little out of the way of town .The hotel had an oldfashioned look and needed updating,but it was ok and clean.It was the breakfast that was very poor and was the worst that we had at any hotel.The dry cereal was 4th... More

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Additional Information about Grand Hotel Europe

Also Known As:
Grand Hotel Lucerne
Grand Hotel Europe Lucerne
Address: Haldenstrasse 59 | 6006 Lucerne, Lucerne 6006, Switzerland
Location: Switzerland > Lucerne
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Business Hotel in Lucerne
#12 Romantic Hotel in Lucerne
#16 Luxury Hotel in Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Grand Hotel Europe 4*
Official Description (provided by the hotel):
The Grand Hotel Europe, opened in 1875, combines a grand past with a contemporary outlook and is distinguished by its subtle elegance, attentive service and warm hospitality. If offers 169 tastefully designed rooms, a restaurant with lake view, a hotel bar with patio and garden and two lavish dining halls. Shopping facilities, lake promenade, casino, gym & wellness and a golf course are at short distance. ... more   less 
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