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Hotel Ambassador

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Zurichstrasse 3, Lucerne 6004, Switzerland
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1 room 1 adult
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152 Reviews from our TripAdvisor Community

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

It's a budget hotel . But comfortable . The problem might be if the heating is not on before handed . But it can be checked . It's on walking distance from the railway station , nicely located , everything is close around . Break fast is good & so is the staff . I forgot my IPhone in the... More 

Helpful?
Thank Neeti K
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello form Lucerne. Thank you very much for the friendly review. We are really happy to hear that you enjoyed your stay with us and had a good time. Would be nice to have you as a guest in the Hotel Ambassador soon again. Best regards, Ferdinand Zehnder and Ambassador Team More 

Level Contributor
40 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

The only thing preventing this from being a 5-star review is an impolite receptionist (brown hair). The room was cosy and clean. They helped us open our wine NYE. Buffet breakfast (more than just continental - came with boiled eggs, and cold cut meat n cheese) was a god send considering the prices of food in Luzern - good variety... More 

Helpful?
Thank Bri B
DelapaixSwitzerland, General Manager at Hotel Ambassador, responded to this review

Thank you very much for your kind review about the stay in the Hotel Ambassador. We are really happy to read, that you spent a nice and comfortable time in our hotel and had a great time in Lucerne . We are really sorry for the unconfortable moment with our usually very friendly reception team member. Thank you for your... More 

Amsterdam, The Netherlands
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 13, 2015 via mobile

Good hotel with centric location. Stayed there for a week on a family trip. We were four adults and one baby Rooms are nice and spacious the highest of the hotel The buffet breakfast is continental so not a big variety of options. Mostly bread, ham and cheeses. Very little fruit The only have one infant chair at the restaurant... More 

Helpful?
1 Thank Melissa Van d
Epsom, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 18, 2015

Room No 407. Not much of a view and a few niggles. The Hotel was in a good position as a base and the rooms were very comfortable. Fantastic service from the staff who put themselves out to help. There is a car park next door for which you have to pay. However, the Hotel will give a parking ticket... More 

Helpful?
Thank Nick N
Melbourne, Australia
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed October 22, 2015

Stayed for one night in a triple room, huge room, very clean, comfy beds, huge and clean bath room, very happy about everything in the room! Breakfast was included, so was very good value of money, although the breakfast was a little bit simple but the food was good quality, so our family were satisfied. When we check in, the... More 

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Helpful?
Thank remonyan
Dunstable
Level Contributor
76 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed October 17, 2015

I returned yesterday from yet another short stay at this lovely,friendly Hotel!I was wondering what it is that draws me back to this Hotel time and time again. Well I think it is that the guest feels so very welcome and it shows in the superb customer service every guest experiences ! There is a charming,delightful girl whose name escapes... More 

Helpful?
1 Thank Baswold
Wollongong, Australia
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 13, 2015

Looking for a reasonably priced hotel in Lucerne? Then the Hotel Ambassador is for you. About a 10 minute walk from the train station, close to the old city and lion monument, Hotel Ambassador offers value for money in this generally expensive ( to us) city. Our room for 3 was large and clean although lacked a little in decoration... More 

Helpful?
Thank Tolly4
Lucerne, Switzerland
2 reviews
3 of 5 stars Reviewed October 11, 2015

Stayed at this hotel twice for a total of about ten days. Sufficient hotel - clean and nice (a bit small). Great location - less than a ten minute walk from the train station and next door to a supermarket. Friendly and accommodating staff.

Helpful?
Thank Jessica H
1 review
4 of 5 stars Reviewed September 14, 2015 via mobile

From the outside this hotel looks very unassuming, in fact you could almost miss it if you weren't looking for it. Checking in was very easy, our concerns about the language were quickly put to rest as all the staff spoke good English. Our room was a good size and clean but the bathroom was looking rather tired. The biggest... More 

Helpful?
Thank Garry B
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