We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Ambassador

3.0 of 5 Zurichstrasse 3, Lucerne 6004, Switzerland
Hotel website
Special Offer
Complimentary bottle of wine
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Ambassador
Professional photos View all
Browse nearby
Hotel Ambassador
Write a Review

113 reviews from our community

Traveler rating
    29
    45
    22
    12
    5
See reviews for
32
43
12
8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Any
English first
  • All months
    (113)
  • Mar-May only
    (26)
  • Jun-Aug only
    (44)
  • Sep-Nov only
    (30)
  • Dec-Feb only
    (13)
All months
Mumbai
Senior Contributor
39 reviews 39 reviews
38 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel for 1N/2D. Room was spacious, clean and with small balcony. Complimentary wifi was provided. Hotel is located few steps from Lion monument and rail station would be 10-15 min walk. Breakfast was included. Lake is some 3-4 min walk.

Was this review helpful? Yes
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi and Hello from Lucerne thank you for your review and good comments. We are pleased to hear that you have enjoyed your stay with us. Hopefully we can welcome you on another occasion in our City of Lucerne. with best Regards Ferdinand Zehnder and the Ambassador Team More

Nashville, TN
Contributor
20 reviews 20 reviews
16 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 18, 2014

This hotel is located right in the middle of town. It was easy to find from the train station and near to many tourist attractions, restaurants and shops. Our room was facing the back courtyard and it was lovely. Our room was very quiet and clean. The room did not have air conditioning, but there was a fan in the... More

Was this review helpful? Yes 1
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your lovely review. We are pleased to read that you had enjoyed your stay with us and in our City of Lucerne. We thank you also for your nice comments about our staff. They are working hard and appreciate every feedback from the clients. Hopefully you can make it back sometimes. Best Regards and have a... More

HK
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stayed at the hotel for 2 nights. The hotel is about 10-walk from the rail station but it's only 3-minute walk from the famous lion monument. Major sightseeing spots are also within walking distance.There's lift in the hotel and it's very important for travellers with big luggage like us. Staff were friendly. Room was spacious and comfortable and offered... More

Was this review helpful? Yes
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for taking your time to review our Hotel Ambassador. We are glad you enjoyed your stay with us. We wish you a good trip and hope to see you sometimes back in Lucerne. With best Regards Ferdinand Zehnder and Ambassador Team More

CA
Top Contributor
71 reviews 71 reviews
41 hotel reviews
216 helpful votes 216 helpful votes
4 of 5 stars Reviewed August 24, 2014

I think the reviews of this place on TA are accurate. The only info I would like to add is the quad room was large, comfortable, and a solid value. I hope families with kids/ teens will find this info useful. We did not originally book a quad. We booked 2 doubles in the hotel next door. I was chagrined... More

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you for your nice Review. We are so happy you had enjoyed your stay with us. When I personnaly travel with my Family we like to be confortable and therfore we offered you that room for the Family. We hopy you had a nice Holiday in Europe and whish you a good time. With best Regards Ferdinand Zehnder... More

Perth and Kinross, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed July 19, 2014

Just back from a two night stay and can recommend this hotel!!rooms are spotlessly clean!! Reception staff were all very helpful and polite!!strange set up as when you have your breakfast you look down through a window into a shopping centre!! Found this a bit unusual but quirky!! Can recommend the boiled eggs for breakfast All in all not a... More

Was this review helpful? Yes 2
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your nice Review. We are glad you had a good trip and taking good Souvenirs back home. Hopefully we can welcome you on another Occasion. With best Regards Ferdinand Zehnder and the Ambassador Team More

Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2014

We stayed here for 3 nights. The reception of us on arrival was very good and I must say the staff bothon the reception desk and working in the breakfast lounge were very friendly and helpful. The hotel has a security system for keys to room and the hotel. In a way, it is good to ensure safety of the... More

Was this review helpful? Yes
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you for your Review. We are sorry for the housekeeping. We shall look into that Problem. At this Moment are a littel short of staff in housekeeping department but this will be fixed soon. Hope to see you again Best regards Ferdinand Zehnder and The Ambassador Team More

New York
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed July 12, 2014

Arrived at the hotel by car. There was no place to park or even stand while checking into the hotel. I had to drop people off & circle around hoping to find them again to find out where to park the car. The parking is in the mall down the block, so if you stay here - that might help... More

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your Review. Thank you for staying with us. We are sorry for our high Prices, due to the expesive cost of living here in Switzerland the Prices for everything is higher than other countries in Europe. We are glad you had a good stay with us and wish you a good summer. With best Regards Ferdinand... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 9, 2014

We stayed here 3 nights. It is about 10mins walk from the railway station and in a good location for the lake cruises and shopping/eating out in Lucerne. The hotel is very clean and quiet with free coffee/tea available all day. The breakfast was a very good continental buffet. All the staff were very friendly and helpful, booking tickets for... More

Was this review helpful? Yes
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you very much for your review and superb feedback. We are pleased you had a good holiday in Lucerne and our Hotel Ambassador. I will pass on your comments for our lovely staff, they work very hard and give the best for our clients. Well hopefully we can accommodate you on another occasion. With best Regards Ferdinand Zehnder... More

Adelaide, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

We stayed for four nights using Lucerne as a base for day trips. The hotel is well located for the railway station and good supermarkets and shops are right next door. Very informative and helpful staff, excellent breakfasts and overall good value for money in Switzerland.

Was this review helpful? Yes 3
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your Review and nice comments. We are so happy you had a good time here in our City. We wish you can visit us again. Have a good summer With best Regards Ferdinand Zehnder and the Ambassador Team More

Haliburton, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 21, 2014

We had booked Hotel de La Paix hotel but were upgraded to the next door sister hotel, Ambassador which we loved. The hotel is located steps away from the heart of all the action in Lucerne, however our room was very quiet. The only sounds we heard (which we enjoyed) were the sounds of singing birds and church bells. After... More

Was this review helpful? Yes 2
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your good and nice comment. We appreciate your feedback. It was a pleasure to park your car. Lovely rent a car. The Car Parking just next to our Hotel is very convenient (even it cost 25.-- per 24 hours). We hope you had a nice and safe return. Hopefully we can welcome you on another occasion.... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Ambassador? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Ambassador

Address: Zurichstrasse 3, Lucerne 6004, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Ambassador 3*
Number of rooms: 31
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, HotelTravel.com, Priceline, Travelocity, Despegar.com, TripOnline SA, Otel, Odigeo and Tingo so you can book your Hotel Ambassador reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Ambassador Hotel Lucerne

49 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Room/suite (4)
Viewed
Bathroom (2)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (38)
Viewed
Room/suite (9)
Viewed
Dining (9)
Viewed
Hotel & grounds (8)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay