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All 63 Lucerne hotels

Hotel Ambassador

3.0 of 5 Hotel   |   Zurichstrasse 3, Lucerne 6004, Switzerland
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68%
Ranked #36 of 63 hotels in Lucerne
A recent review
4 of 5 stars reviewed 1 week ago
Jazzy1884 Perth and Kinross, United Kingdom
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  • Reviews (108)
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  • Room tips (19)
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108 people have reviewed this hotel

Traveler rating
    28
    42
    21
    12
    5
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30
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8
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Perth and Kinross, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Just back from a two night stay and can recommend this hotel!!rooms are spotlessly clean!! Reception staff were all very helpful and polite!!strange set up as when you have your breakfast you look down through a window into a shopping centre!! Found this a bit unusual but quirky!! Can recommend the boiled eggs for breakfast All in all not a... More

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Dublin
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here for 3 nights. The reception of us on arrival was very good and I must say the staff bothon the reception desk and working in the breakfast lounge were very friendly and helpful. The hotel has a security system for keys to room and the hotel. In a way, it is good to ensure safety of the... More

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New York
Senior Contributor
26 reviews 26 reviews
22 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Arrived at the hotel by car. There was no place to park or even stand while checking into the hotel. I had to drop people off & circle around hoping to find them again to find out where to park the car. The parking is in the mall down the block, so if you stay here - that might help... More

Was this review helpful? Yes 1
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here 3 nights. It is about 10mins walk from the railway station and in a good location for the lake cruises and shopping/eating out in Lucerne. The hotel is very clean and quiet with free coffee/tea available all day. The breakfast was a very good continental buffet. All the staff were very friendly and helpful, booking tickets for... More

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you very much for your review and superb feedback. We are pleased you had a good holiday in Lucerne and our Hotel Ambassador. I will pass on your comments for our lovely staff, they work very hard and give the best for our clients. Well hopefully we can accommodate you on another occasion. With best Regards Ferdinand Zehnder... More

Adelaide, Australia
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 30, 2014

We stayed for four nights using Lucerne as a base for day trips. The hotel is well located for the railway station and good supermarkets and shops are right next door. Very informative and helpful staff, excellent breakfasts and overall good value for money in Switzerland.

Was this review helpful? Yes 3
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your Review and nice comments. We are so happy you had a good time here in our City. We wish you can visit us again. Have a good summer With best Regards Ferdinand Zehnder and the Ambassador Team More

Haliburton, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 21, 2014

We had booked Hotel de La Paix hotel but were upgraded to the next door sister hotel, Ambassador which we loved. The hotel is located steps away from the heart of all the action in Lucerne, however our room was very quiet. The only sounds we heard (which we enjoyed) were the sounds of singing birds and church bells. After... More

Was this review helpful? Yes 2
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your good and nice comment. We appreciate your feedback. It was a pleasure to park your car. Lovely rent a car. The Car Parking just next to our Hotel is very convenient (even it cost 25.-- per 24 hours). We hope you had a nice and safe return. Hopefully we can welcome you on another occasion.... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 21, 2014

We stayed here 2 nights on our recent trip through Switzerland, the location was great and the ladies at the reception always had a welcoming and genuine smile about them. The Breakfast was good with very generous hours and they allowed us to use the coffee machine through the entire day. We were there just before the Easter weekend, and... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your review and comments. Thank you for mentioning about the reservation procedure. We will look into the process. We sell only triple room for 3 Persons so should be the travel agent. However there must be a lack of communication within our systems and reservation. We love to hear that you have enjoyed your stay and... More

Bern, Switzerland
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 6, 2014

We really enjoyed our stay. Staff very friendly & helpful, great location, rooms clean and a good size. Family room was great. And they gave us our welcome drink in our room when restaurant was busy (it was New Year's Eve). Above and beyond.

Review collected in partnership with this hotel

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your comment. Our team works hard every day to provide the best service. We are sorry for not been able to offer you a table in our Restaurant “Lapin” it was fully booked in New Years Eve. We hope you can taste our food in your next visit. We are looking forward to welcome... More

Brisbane, Australia
Contributor
15 reviews 15 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 1, 2014

We stayed here 3 nights and the location was perfect for all Lucerne sights. The rooms were spotless and all the young ladies on reception were awesome in every way. Two of us are gluten and dairy free and they went out of there way to accommodate us which was greatly appreciated. If planning a trip yo a Lucerne well... More

Was this review helpful? Yes 3
DelapaixSwitzerland, Manager at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your nice Review. What a start in the new Year. We are working very hard on our product and are proud to receive so nice comments on behalf of our Team members. We hope you had a good and safe return to your home country and wish you a very good year. with best... More

Dunstable
Top Contributor
62 reviews 62 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed December 12, 2013

I have just returned from another mini break to the Ambassador Hotel in Lucerne!Since my last visit the owner Mr Ferdinand Zhender has refurbished many rooms,mine included!He has introduced a large plasma Samsum television with loads of channels.New furniture throughout ,with new bedroom furniture.New mattress and duva.The whole feel is very bright and comforting and gave me a lovely sleep... More

Was this review helpful? Yes 2
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you very much for your lovely comment. We are so glad you had enjoyed your stay again in our hotel Ambassdor. Indeed the new rooms have a very good feed-back from our clients. It seems the new matress are so comfortable that some of our clients nearly miss the breakfast which ends at 11 am... We hope you... More

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Additional Information about Hotel Ambassador

Address: Zurichstrasse 3, Lucerne 6004, Switzerland
Phone Number:
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Ambassador 3*
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Also Known As:
Ambassador Hotel Lucerne

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Amenities

Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ambassador is an attractive and welcoming city hotel in the heart of Lucerne, and at the heart of the action. Sights such as the world famous Lion Monument or the fascinating Bourbaki Panorama are right on the doorstep. The vibrant historical city centre is only a few steps away. Also close-by is the lakeshore promenade along Lake Lucerne, a delightful place to stroll along and take in the atmosphere.Rest and relax in our friendly rooms with four-star comfort. And enjoy the market-fresh cuisine at Restaurant Lapin.A multi-storey car park offering special discounted rates is available right next to the Hotel Ambassador. We look forward to seeing you ... more   less 
Number of rooms
31

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