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Zurichstrasse 3, Lucerne 6004, Switzerland
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121 reviews from our community

Traveler rating
    32
    48
    23
    13
    5
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33
48
12
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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New Delhi, India
2 reviews
3 of 5 stars Reviewed yesterday NEW

I stayed here along with my wife from 22-24th of February. The hotel is easy to locate and is a 10-12 minute walk from the train station. The rooms are very small and all of them are twin bedded room (atleast that's what we were told) On first day we did not have enough heating in the room and the... More 

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Abu Dhabi, United Arab Emirates
Contributor
16 reviews 16 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

We stayed three nights over here. Even though we have to catch a bus to the hotel this was a convenient location. Clean tidy and we liked the breakfast. The staff were pleasing and hospitable. It has easy access to the lion monument, the lake and the church and also walk-able to the old city. However the room was bit... More 

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Palm Coast, Florida
Top Contributor
52 reviews 52 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 18, 2015

A beautiful walk from the train station along Lake Lucerne takes to you this adorable boutique hotel located exactly where you want to be, in the heart of Lucerne. A grocery store is two minutes away and is perfect for grabbing a quick snack or alcohol (Switzerland is expensive so drink before you go out! And most restaurants are not... More 

Was this review helpful? Yes
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your nice review. We are glad you had enjoyed your stay with us and our city of Lucerne. Yes we are sorry; Switzerland is generally expensive due to the currency exchange rate. Even so we are pleased you had a good time. Hopefully you can make it back sometimes. With best Regards Ferdinand Zehnder and the... More 

1 review
5 of 5 stars Reviewed February 13, 2015

The place is simply amazing...be it location, proximity to train station, other local places....so many eating places around and for shopping purpose....love the place...staff is extremely lively and bellflower with a smile on the face, always. I'm to check out tomorrow morning but couldn't wait to write a review.. only one thing about the city though, quite expensive compared to... More 

Was this review helpful? Yes
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you very very much for your superb review. These words are so kind. We shall pass them on to our entire staff. We are so glad you had a good stay and hope you had a safe return. Hopefully we can welcome you on another occasion. With best Regards Ferdinand Zehnder & The Ambassador Team More 

Strasbourg, France
Reviewer
5 reviews 5 reviews
3 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed January 3, 2015

We booked this hotel because it was close to the train station, had complimentary breakfast, and was on the less expensive side (for switzerland). It was a little tricky for us to find...the sign is sort of hidden on a giant store front so we ended up walking right by it! The people at the front desk were sometimes very... More 

Was this review helpful? Yes 5
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your review. We are glad you had enjoyed your stay with us and had a good time in our City of Lucerne. Sometimes it is quiet difficult with the diffent languages we are working on the language training in order to make your stay even more confortable. Thank you once again and hopefully see you again... More 

Mumbai
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed November 15, 2014

We booked this hotel for 1N/2D. Room was spacious, clean and with small balcony. Complimentary wifi was provided. Hotel is located few steps from Lion monument and rail station would be 10-15 min walk. Breakfast was included. Lake is some 3-4 min walk.

Was this review helpful? Yes 1
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi and Hello from Lucerne thank you for your review and good comments. We are pleased to hear that you have enjoyed your stay with us. Hopefully we can welcome you on another occasion in our City of Lucerne. with best Regards Ferdinand Zehnder and the Ambassador Team More 

Nashville, TN
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 18, 2014

This hotel is located right in the middle of town. It was easy to find from the train station and near to many tourist attractions, restaurants and shops. Our room was facing the back courtyard and it was lovely. Our room was very quiet and clean. The room did not have air conditioning, but there was a fan in the... More 

Was this review helpful? Yes 2
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your lovely review. We are pleased to read that you had enjoyed your stay with us and in our City of Lucerne. We thank you also for your nice comments about our staff. They are working hard and appreciate every feedback from the clients. Hopefully you can make it back sometimes. Best Regards and have a... More 

HK
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed August 31, 2014

We stayed at the hotel for 2 nights. The hotel is about 10-walk from the rail station but it's only 3-minute walk from the famous lion monument. Major sightseeing spots are also within walking distance.There's lift in the hotel and it's very important for travellers with big luggage like us. Staff were friendly. Room was spacious and comfortable and offered... More 

Was this review helpful? Yes 2
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for taking your time to review our Hotel Ambassador. We are glad you enjoyed your stay with us. We wish you a good trip and hope to see you sometimes back in Lucerne. With best Regards Ferdinand Zehnder and Ambassador Team More 

CA
Top Contributor
71 reviews 71 reviews
41 hotel reviews
221 helpful votes 221 helpful votes
4 of 5 stars Reviewed August 24, 2014

I think the reviews of this place on TA are accurate. The only info I would like to add is the quad room was large, comfortable, and a solid value. I hope families with kids/ teens will find this info useful. We did not originally book a quad. We booked 2 doubles in the hotel next door. I was chagrined... More 

Was this review helpful? Yes 3
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you for your nice Review. We are so happy you had enjoyed your stay with us. When I personnaly travel with my Family we like to be confortable and therfore we offered you that room for the Family. We hopy you had a nice Holiday in Europe and whish you a good time. With best Regards Ferdinand Zehnder... More 

Perth and Kinross, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed July 19, 2014

Just back from a two night stay and can recommend this hotel!!rooms are spotlessly clean!! Reception staff were all very helpful and polite!!strange set up as when you have your breakfast you look down through a window into a shopping centre!! Found this a bit unusual but quirky!! Can recommend the boiled eggs for breakfast All in all not a... More 

Was this review helpful? Yes 3
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your nice Review. We are glad you had a good trip and taking good Souvenirs back home. Hopefully we can welcome you on another Occasion. With best Regards Ferdinand Zehnder and the Ambassador Team More 

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