The location of hotel is very good, it's only 3 stops away from main station and the hotel is just opposite the stop and next to a shopping mall which you can find many cafes and two supermarkets even a pet shop. You can take the bus #1 downstairs to go pilatus which is the best place to see luzern.... more

The Hotel is highly recomanded as I found the staff very helpful and also clean. I went together with my family and it was very safe. more

I do not know how the Swiss authorities can allow such a blatant display of 4 star ratings when the Ambassador at Luzern can hardly qualify as a 2 star...neither does it have a swimming pool for daily use (there is some sharing arrangement for weekends) nor does it have a proper entry or lobby...I was shocked to hear that... more

Nice Hotel, But 4 star rating...I don't think so. My first impression was a shock! This 4 star hotel has no parking space infront of the door, not even for one car! It actually opens to a bus stop! Next surprise was, it has a door to the street and you have to take the elevator to the lobby as... more

Myself and wife stayed at Hotel week of Thanksgiving (11/06). Rooms were extremly clean. Baths were modern. Furniture was also quite nice. Beds also comfortable. Staff was extremly helpful. I feel they went out of their way to help us enjoy Lucern and other parts of Switzerland. Location of hotel was within walking distance of train station and right next... more

This was an ad hoc stay, booking last minute from the tourist information kiosk at Luzern Station (they could not have been more helpful or pleasant). This is a business travellers hotel and not at all suitable for a family, especially when we had to wait in reception for an hour whilst an extra bed was made up for our... more

The hotel was quite quite horrible the rooms were very small and cramped. The bed took up the entire room and there was no place to walk around if you kept the window open. The staff were megre. The receptionst doubled up as a waitresss!!!! The location was central but lucerne is quite mall and everything is circular around the... more

My family stayed here for one night in mid May. The hotel was hard to find and almost hidden in a large modern office and retail building. You enter a tiny vestibule and ride the elevator to the lobby, but once there are greeted by a wonderful staff that couldn't have been more helpful. They gave us info on sightseeing... more

I booked a room at the Hotel De La Paix through expedia.com for only 80 Sfr. On arrival, I was told that the De La Paix was full, and I was given a room at its next door sister hotel, the Ambassador. The Ambassador is a modern 3-star hotel. The room and ensuite bathroom were both very large for Europe,... more