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Hotel Ambassador

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Zurichstrasse 3, Lucerne 6004, Switzerland
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125 reviews from our community

Traveler rating
    34
    48
    24
    14
    5
See reviews for
34
51
12
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
28 reviews 28 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

A quiet hotel near the city centre. Convenient to the 'old town' and to the north of the river. Within walking distance of the station. Rooms of good but not generous size. Very clean, modern bedrooms with good sized bathrooms. Comfortable mattresses. Good quality breakfast with plenty of choice included in our tariff.

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uk
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just a few minutes from the lake, next door to a shopping centre, walking distance from Station. Nice breakfast buffet with cold meats, cheeses , various breads jams and cereals. They don't allow you to use a travel kettle in your room but you may get hot drinks all day from the breakfast room

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New Delhi, India
Top Contributor
51 reviews 51 reviews
11 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The hotel is very central and in the midst of all the action at lucerne...However the rooms are extremely small, there is no kettle in the room...tea and coffee can be had at the coffee machine at the reception which means you cannot get it in the room....the staff is disinterested and cold and only interested in checking in or... More 

Was this review helpful? Yes 2

Travelers are raving about these Lucerne hotels

New Delhi, India
2 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here along with my wife from 22-24th of February. The hotel is easy to locate and is a 10-12 minute walk from the train station. The rooms are very small and all of them are twin bedded room (atleast that's what we were told) On first day we did not have enough heating in the room and the... More 

Was this review helpful? Yes 4
Abu Dhabi, United Arab Emirates
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed three nights over here. Even though we have to catch a bus to the hotel this was a convenient location. Clean tidy and we liked the breakfast. The staff were pleasing and hospitable. It has easy access to the lion monument, the lake and the church and also walk-able to the old city. However the room was bit... More 

Was this review helpful? Yes 2
Palm Coast, Florida
Top Contributor
54 reviews 54 reviews
9 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed February 18, 2015

A beautiful walk from the train station along Lake Lucerne takes to you this adorable boutique hotel located exactly where you want to be, in the heart of Lucerne. A grocery store is two minutes away and is perfect for grabbing a quick snack or alcohol (Switzerland is expensive so drink before you go out! And most restaurants are not... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your nice review. We are glad you had enjoyed your stay with us and our city of Lucerne. Yes we are sorry; Switzerland is generally expensive due to the currency exchange rate. Even so we are pleased you had a good time. Hopefully you can make it back sometimes. With best Regards Ferdinand Zehnder and the... More 

1 review
5 of 5 stars Reviewed February 13, 2015

The place is simply amazing...be it location, proximity to train station, other local places....so many eating places around and for shopping purpose....love the place...staff is extremely lively and bellflower with a smile on the face, always. I'm to check out tomorrow morning but couldn't wait to write a review.. only one thing about the city though, quite expensive compared to... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you very very much for your superb review. These words are so kind. We shall pass them on to our entire staff. We are so glad you had a good stay and hope you had a safe return. Hopefully we can welcome you on another occasion. With best Regards Ferdinand Zehnder & The Ambassador Team More 

Strasbourg, France
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 3, 2015

We booked this hotel because it was close to the train station, had complimentary breakfast, and was on the less expensive side (for switzerland). It was a little tricky for us to find...the sign is sort of hidden on a giant store front so we ended up walking right by it! The people at the front desk were sometimes very... More 

Was this review helpful? Yes 5
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your review. We are glad you had enjoyed your stay with us and had a good time in our City of Lucerne. Sometimes it is quiet difficult with the diffent languages we are working on the language training in order to make your stay even more confortable. Thank you once again and hopefully see you again... More 

Mumbai
Senior Contributor
44 reviews 44 reviews
43 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed November 15, 2014

We booked this hotel for 1N/2D. Room was spacious, clean and with small balcony. Complimentary wifi was provided. Hotel is located few steps from Lion monument and rail station would be 10-15 min walk. Breakfast was included. Lake is some 3-4 min walk.

Was this review helpful? Yes 1
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi and Hello from Lucerne thank you for your review and good comments. We are pleased to hear that you have enjoyed your stay with us. Hopefully we can welcome you on another occasion in our City of Lucerne. with best Regards Ferdinand Zehnder and the Ambassador Team More 

Nashville, TN
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed September 18, 2014

This hotel is located right in the middle of town. It was easy to find from the train station and near to many tourist attractions, restaurants and shops. Our room was facing the back courtyard and it was lovely. Our room was very quiet and clean. The room did not have air conditioning, but there was a fan in the... More 

Was this review helpful? Yes 2
Ferdinand Z, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you for your lovely review. We are pleased to read that you had enjoyed your stay with us and in our City of Lucerne. We thank you also for your nice comments about our staff. They are working hard and appreciate every feedback from the clients. Hopefully you can make it back sometimes. Best Regards and have a... More 

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