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Hotel Ambassador

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Zurichstrasse 3, Lucerne 6004, Switzerland
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1 room 1 guest
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135 Reviews from our TripAdvisor Community

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Traveler rating
    36
    53
    27
    14
    5
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35
56
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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    (135)
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    (34)
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    (30)
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    (17)
All months
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Good stopover en-route to Zurich Airport. Decent sized room. Very good central location at the Old Town area within walking distance to most tourist attractions. It offers convenient location to Lucerne Rail Station reachable by foot in about 15 mins on reasonable terrain with luggage and about 10 mins by car costing about 15-18 CHF depending on number of luggage.... More 

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Singapore, Singapore
Level Contributor
9 reviews
4 of 5 stars Reviewed 1 week ago NEW

Pleasant front desk staffs and great location. Though small, it offers convenient location to Rail Station and Old Town and nice restaurants. Please take Bus No. 1 instead of walking to Hotel as the walk can be quite long. Good experience.

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australia
Level Contributor
77 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Very central, clean, pared back hotel. Generous sized rooms, the only wish list for this hotel would be better lighting. Great breakfast room, but as with all hotels the staff are fantastic, particularly the reception staff and the wonderful George who was so very kind, friendly and helpful. I have Englished his name but a very kind young man. Right... More 

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Mumbai
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

After our short visit to Interlaken we checked in at The Ambassador Hotel , Lucerne . Another great experience we had at this another home away from home . Very helpful staff , Perfect location . Lake Lucerne just a walking distance and so us the Old Market .

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Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is within walking distance to most of the attractions and very near the Lion Monument. Bus stop outside the hotel goes to the train station. Rooms are small - no complaints for the price we paid but it was hot. No air conditioning. only gave us a small fan which is not helpful at all. We were there... More 

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Dunstable
Level Contributor
73 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed July 11, 2015

I returned to this delightful Hotel after a two year absence.The Hotel continues to maintain exceptionally high standards throughout! The bedrooms are pristine clean with ensuite,mini bar and wall mounted television.There are two bottles of water available on arrival free of charge,a nice gesture. There is a copious breakfast of juices,cereals,cold meats,rolls ,croissants,etc etc.The new innovation is that you are... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Basword Thank you for your lovely review and for giving us full points. We are delighted to hear and read this kind of comments from our customer. I shall pass the comment on to our staff. Fantastic! Thank you very much We are looking forward to see you soon here again. With best regards from Lucerne Ferdinand Zehnder and... More 

Level Contributor
46 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 9, 2015

This is a good hotel and the breakfast was great. Our initial room for 3 people was on the very top floor looking out it was ok but sooooo hot we couldn't open windows and it was stuffy. I spoke to a staff member and he was so helpful and the next day we changed rooms. The staff are awesome... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello Thank you for your time of reviewing our Hotel. Thank you for the comment about the WIFI - we are working on that. We hope to present you a very fast WIFI upon your next visit. With best Regards Ferdinand Zehnder and the Ambassador Team More 

High Wycombe, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed June 21, 2015

We had chosen to stay in Lucerne as friends of ours lived nearby and we wanted to spend some time with them as well as see some sights and celebrate our wedding anniversary. On arriving outside the hotel, my heart sank. It was overlooking an exceptionally busy road that was heaving with tourists and had an unattractive exterior. However, I... More 

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thank you for your comments and for taking the time to Review our Hotel. We are sorry about the noice. The high summer is usually pretty short - means that the AC is usually only needed during a couple of weeks in the summer. We do also have rooms to the back and the interiour court. Please ask next... More 

High Wycombe, United Kingdom
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
4 of 5 stars Reviewed June 13, 2015

We stayed here for 5 days, the Hotel is perfect for visiting Lucerne and offers good sized rooms, very friendly staff and a nice continental breakfast that you can eat as much as you like at. Also free coffee is available all day - great value when you see how much it is in a local café. The lift works... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi Thanks for your comments. We are sorry about the noise, but are pleased that you had a good time in our Hotel. Ask next time for a room to the interiour court or the garden. These rooms are super quiet. With best Regards from Lucerne Ferdinand Zehnder and the Ambassador Team More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed May 21, 2015

A quiet hotel near the city centre. Convenient to the 'old town' and to the north of the river. Within walking distance of the station. Rooms of good but not generous size. Very clean, modern bedrooms with good sized bathrooms. Comfortable mattresses. Good quality breakfast with plenty of choice included in our tariff.

Was this review helpful? Yes 1
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello Thank you for your comments. We love to hear that you had a good stay with us. Hope to see you again here in Lucerne. With best Regards Ferdinand Zehnder and the Ambassador Team More 

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