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Hotel Ambassador

Hotel website
Zurichstrasse 3, Lucerne 6004, Switzerland
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127 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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High Wycombe, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We had chosen to stay in Lucerne as friends of ours lived nearby and we wanted to spend some time with them as well as see some sights and celebrate our wedding anniversary. On arriving outside the hotel, my heart sank. It was overlooking an exceptionally busy road that was heaving with tourists and had an unattractive exterior. However, I... More 

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High Wycombe, United Kingdom
Level Contributor
98 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here for 5 days, the Hotel is perfect for visiting Lucerne and offers good sized rooms, very friendly staff and a nice continental breakfast that you can eat as much as you like at. Also free coffee is available all day - great value when you see how much it is in a local café. The lift works... More 

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Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 21, 2015

A quiet hotel near the city centre. Convenient to the 'old town' and to the north of the river. Within walking distance of the station. Rooms of good but not generous size. Very clean, modern bedrooms with good sized bathrooms. Comfortable mattresses. Good quality breakfast with plenty of choice included in our tariff.

Was this review helpful? Yes 1
uk
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed May 12, 2015

Just a few minutes from the lake, next door to a shopping centre, walking distance from Station. Nice breakfast buffet with cold meats, cheeses , various breads jams and cereals. They don't allow you to use a travel kettle in your room but you may get hot drinks all day from the breakfast room

Was this review helpful? Yes 1
New Delhi, India
Level Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed May 1, 2015

The hotel is very central and in the midst of all the action at lucerne...However the rooms are extremely small, there is no kettle in the room...tea and coffee can be had at the coffee machine at the reception which means you cannot get it in the room....the staff is disinterested and cold and only interested in checking in or... More 

Was this review helpful? Yes 2

Travelers are raving about these Lucerne hotels

New Delhi, India
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed April 27, 2015

I stayed here along with my wife from 22-24th of February. The hotel is easy to locate and is a 10-12 minute walk from the train station. The rooms are very small and all of them are twin bedded room (atleast that's what we were told) On first day we did not have enough heating in the room and the... More 

Was this review helpful? Yes 4
Abu Dhabi, United Arab Emirates
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 27, 2015

We stayed three nights over here. Even though we have to catch a bus to the hotel this was a convenient location. Clean tidy and we liked the breakfast. The staff were pleasing and hospitable. It has easy access to the lion monument, the lake and the church and also walk-able to the old city. However the room was bit... More 

Was this review helpful? Yes 2
Palm Coast, Florida
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed February 18, 2015

A beautiful walk from the train station along Lake Lucerne takes to you this adorable boutique hotel located exactly where you want to be, in the heart of Lucerne. A grocery store is two minutes away and is perfect for grabbing a quick snack or alcohol (Switzerland is expensive so drink before you go out! And most restaurants are not... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your nice review. We are glad you had enjoyed your stay with us and our city of Lucerne. Yes we are sorry; Switzerland is generally expensive due to the currency exchange rate. Even so we are pleased you had a good time. Hopefully you can make it back sometimes. With best Regards Ferdinand Zehnder and the... More 

1 review
5 of 5 stars Reviewed February 13, 2015

The place is simply amazing...be it location, proximity to train station, other local places....so many eating places around and for shopping purpose....love the place...staff is extremely lively and bellflower with a smile on the face, always. I'm to check out tomorrow morning but couldn't wait to write a review.. only one thing about the city though, quite expensive compared to... More 

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DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Grüezi thank you very very much for your superb review. These words are so kind. We shall pass them on to our entire staff. We are so glad you had a good stay and hope you had a safe return. Hopefully we can welcome you on another occasion. With best Regards Ferdinand Zehnder & The Ambassador Team More 

Strasbourg, France
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed January 3, 2015

We booked this hotel because it was close to the train station, had complimentary breakfast, and was on the less expensive side (for switzerland). It was a little tricky for us to find...the sign is sort of hidden on a giant store front so we ended up walking right by it! The people at the front desk were sometimes very... More 

Was this review helpful? Yes 5
DelapaixSwitzerland, Inhaber at Hotel Ambassador, responded to this review

Hello thank you for your review. We are glad you had enjoyed your stay with us and had a good time in our City of Lucerne. Sometimes it is quiet difficult with the diffent languages we are working on the language training in order to make your stay even more confortable. Thank you once again and hopefully see you again... More 

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