We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Hotel Lucerne

Certificate of Excellence
Hotel website
Hotel deals
Hotel packages
Sempacherstrasse 14, Lucerne 6002, Switzerland
Special Offer
Earn Rewards Points!
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Hotel Lucerne
Professional photos View all
Browse nearby
The Hotel Lucerne
Add Photo Write a Review

259 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    184
    52
    13
    5
    5
See reviews for
27
148
10
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (259)
  • Mar-May only
    (68)
  • Jun-Aug only
    (77)
  • Sep-Nov only
    (71)
  • Dec-Feb only
    (43)
All months
There are newer reviews for The Hotel Lucerne
See the most recent reviews
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

Me and my family stayed at The Hotel for 4 nights. I will recommend this hotel anytime. We were robbed of one of our bags while traveling on the train from the Zurich Airport to Luzern. Be careful with your belongings when you are in Switzerland. The staff was extremely friendly and the rooms were very comfortable. In a country... More 

Was this review helpful? Yes 2
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review
Google Translation

Guten Tag mafhaf Herzlichen Dank für Ihr tolles Feedback auf Tripadvisor. Es freut uns ausserordentlich, dass Ihnen der Aufenthalt bei... More 

Geneva, Switzerland
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 13, 2014

Serene and very stylistic this hip hotel tickles a romantic couple or pleases a family. Children's books were offered on arrival for my son and the restaurant has a stellar sushi/fusion offering. It is a stones throw from the center. The transport museum (a real hit for the children) is a short bus ride away. The staff are superb and... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Scott T Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Primo Delea & The Hotel Team More 

Downingtown, Pennsylvania
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed October 30, 2014

Enjoyed 3 nights at The Hotel and would stay again. Very helpful staff assisted me to find a dentist on a Saturday.Rooms were clean and good size.Comfortable bed and linens.We enjoyed the park right next to hotel and brief walk to train and Old City.Truly loved the location.Art on ceilings in rooms is quite interesting.I would definitely suggest this hotel... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Jeanne S Thank you very much for your nice feedback about your stay with us in Lucerne. We are glad to hear you liked the time in our hotel. We hope to welcome you again when you visit Lucerne next time. Best regards P. Delea & Team More 

Lugano, Switzerland
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2014

Me and my wife have spent one night at THE HOTEL in Lucern. We were there for attending the Lucern Half Marathon last Sunday. Rooms are different from each other and are designed following famous movie's theme. Beside the room that was really nice and comfortable I'd like to mention the great professionalism of the staff. The restaurant in the... More 

Was this review helpful? Yes
GMTHEHOTEL, Front Office Manager at The Hotel Lucerne, responded to this review
Google Translation

Guten Tag sergio g Vielen lieben Dank für Ihr tolles Feedback über Ihren Aufenthalt bei uns im THE HOTEL. Es... More 

Columbus, Ohio
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed October 2, 2014

The Hotel Luzern is definitely a one-of-a-kind experience for those who enjoy modern design with a whimsical/erotic twist. All of the rooms are themed after Art Films that were impactful and also erotic. We spent two nights in the "Ai No Corrido" room. Everything about the room was awesome, except for the dreadful lack of electrical outlets...this was very inconvenient.... More 

Was this review helpful? Yes
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear shoptb1 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely The Hotel Team More 

Bilbao, Spain
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

Luzern is a wonderful city that you should visit and The Hotel is the place where you have to stay. We can't find any reason not to chose this fantastic hotel: A perfect location, a sublime design by Jean Nouvel, really comfortable rooms, and a charming staff (specially Miss Janine). Stay in the matador suite, we guarantee you a unforgettable... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Gcarlop Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Team More 

Garden City, New York
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

The hotel was impeccably clean, and the staff was wonderful. The decor was ... interesting. This hotel is located right near a small park and very near the heart of old town and the iconic Chapel Bridge. Would definitely return.

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Pat G Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Team More 

San Francisco, California
Level Contributor
72 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed August 22, 2014

We were initially hesitant because of the dark lobby when we arrived at night, but became comfortable at The Hotel, a renovated/repurposed building - very sleek and modern. We had a large room with a loft bathroom. Interesting design elements. While not right in the middle of the touristy sites of the lake/river, it is a short walk and adjacent... More 

Was this review helpful? Yes 1
Sydney, Australia
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 20, 2014

Beautiful hotel and staff. Situated right on the lake and an easy stroll into the city,as well as being near to the tourist attractions. Breakfast buffet is wonderful and you are not rushed by the staff. A great place to stay.

Was this review helpful? Yes 1
Dubai, Dubai, United Arab Emirates
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

Was in luzerne for 2 nights wish we had booked for longer but next time I know where I am going back.. The hotels location was absolutely fantastic it was 2 blocks walking from the main train station which we used alot ..especially to go mount titlus ..and the boat right across from the train station which we used to... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question

68 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (61)
Viewed
Room/suite (20)
Viewed
Bathroom (7)
Viewed
View from room (3)
Viewed
Hotel & grounds (2)
Viewed
Dining (3)
Viewed
Other (26)

Management photos: Courtesy of the property manager

Viewed
All management photos (7)
Viewed
Dining (1)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (3)
Viewed
Other (1)
Check In Check Out
Show Prices
Hotels you might also like...
Travelers also viewed these Lucerne hotels
0.8 mi away
Art Deco Hotel Montana Luzern
0.4 mi away
Hotel Schweizerhof Luzern
0.1 mi away
Renaissance Lucerne Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Cascada
Hotel Cascada
#8 of 70 in Lucerne
4.5 of 5 stars 493 reviews
0.3 mi away
Hotel des Balances
Hotel des Balances
#6 of 70 in Lucerne
4.5 of 5 stars 638 reviews
0.1 mi away
Ameron Hotel Flora Luzern
Ameron Hotel Flora Luzern
#32 of 70 in Lucerne
4.0 of 5 stars 877 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay
Ready to book?