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The Hotel Lucerne

Certificate of Excellence
Sempacherstrasse 14, Lucerne 6002, Switzerland
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The Hotel Lucerne
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The Hotel Lucerne
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240 reviews from our community

Traveler rating
    176
    44
    11
    5
    4
See reviews for
25
135
10
31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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2 reviews
5 of 5 stars Reviewed 2 weeks ago

Beautiful place with great service! Alexandra from the staff was really nice, answered patiently to all our questions, guided us and was really helpful! Recommend this place, interesting and very special.

Was this review helpful? Yes
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Meshushelly Thank you very much for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Primo Delea More 

paris
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

Very beautifully decorated this boutique hotel is right in the middle of the city, a short walk from the lake and the old quarter. The rooms are small but very nice, with original ceiling painting, service is on top, and breakfast food exquisite.

Was this review helpful? Yes
Sydney, Australia.
Contributor
12 reviews 12 reviews
12 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Following comments on TripAdvisor, we stayed in The Hotel for two nights. The hotel is very conveniently located close to the river. Our room was large and comfortable, but it was all glass and chrome and had a distant feel. The light switches were unreasonably complicated and we found them difficult to use. Breakfast was provided in a down stairs... More 

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 3, 2015

Me and my family stayed at The Hotel for 4 nights. I will recommend this hotel anytime. We were robbed of one of our bags while traveling on the train from the Zurich Airport to Luzern. Be careful with your belongings when you are in Switzerland. The staff was extremely friendly and the rooms were very comfortable. In a country... More 

Was this review helpful? Yes 2
Geneva, Switzerland
Contributor
18 reviews 18 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 13, 2014

Serene and very stylistic this hip hotel tickles a romantic couple or pleases a family. Children's books were offered on arrival for my son and the restaurant has a stellar sushi/fusion offering. It is a stones throw from the center. The transport museum (a real hit for the children) is a short bus ride away. The staff are superb and... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Scott T Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Primo Delea & The Hotel Team More 

Downingtown, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2014

Enjoyed 3 nights at The Hotel and would stay again. Very helpful staff assisted me to find a dentist on a Saturday.Rooms were clean and good size.Comfortable bed and linens.We enjoyed the park right next to hotel and brief walk to train and Old City.Truly loved the location.Art on ceilings in rooms is quite interesting.I would definitely suggest this hotel... More 

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Lugano, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2014

Me and my wife have spent one night at THE HOTEL in Lucern. We were there for attending the Lucern Half Marathon last Sunday. Rooms are different from each other and are designed following famous movie's theme. Beside the room that was really nice and comfortable I'd like to mention the great professionalism of the staff. The restaurant in the... More 

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Columbus, Ohio
Contributor
19 reviews 19 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 2, 2014

The Hotel Luzern is definitely a one-of-a-kind experience for those who enjoy modern design with a whimsical/erotic twist. All of the rooms are themed after Art Films that were impactful and also erotic. We spent two nights in the "Ai No Corrido" room. Everything about the room was awesome, except for the dreadful lack of electrical outlets...this was very inconvenient.... More 

Was this review helpful? Yes
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear shoptb1 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely The Hotel Team More 

Bilbao, Spain
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 27, 2014

Luzern is a wonderful city that you should visit and The Hotel is the place where you have to stay. We can't find any reason not to chose this fantastic hotel: A perfect location, a sublime design by Jean Nouvel, really comfortable rooms, and a charming staff (specially Miss Janine). Stay in the matador suite, we guarantee you a unforgettable... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Gcarlop Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Team More 

Garden City, New York
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 24, 2014

The hotel was impeccably clean, and the staff was wonderful. The decor was ... interesting. This hotel is located right near a small park and very near the heart of old town and the iconic Chapel Bridge. Would definitely return.

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Pat G Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Team More 

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