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The Hotel Lucerne

Certificate of Excellence
Sempacherstrasse 14, Lucerne 6002, Switzerland
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The Hotel Lucerne
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The Hotel Lucerne
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252 reviews from our community

Traveler rating
    182
    48
    12
    5
    5
See reviews for
26
145
10
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 5 days ago NEW

Beautiful place with a lot of character, nice employees, over the top service, awesome culinary experience. i loved every part of it (even the price as i was lucky enough to get an upgrade which made my stay completely worth it) will probably come back just because i Loved it

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Paris, France
Senior Contributor
41 reviews 41 reviews
41 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Pros: - Amazing interior design by Jean Nouvel, particularly the lobby and bar. - Location is 5mn walk from the train station, and walking distance to main attractions, facing a pleasant park Cons: - Rooms can be very different in color and size, number of windows, with or without bathtub, even in the same category. Make sure you enquire before.... More 

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Zurich, Switzerland
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been staying there for the first time and we have been positively surprised! Fancy rooms, view is not incredible but the rooms are nice. Service and management is very good. The Hotel is a very good place to stay for some nights.

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2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Beautiful place with great service! Alexandra from the staff was really nice, answered patiently to all our questions, guided us and was really helpful! Recommend this place, interesting and very special.

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Meshushelly Thank you very much for the great feedback of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Primo Delea More 

paris
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 1, 2015

Very beautifully decorated this boutique hotel is right in the middle of the city, a short walk from the lake and the old quarter. The rooms are small but very nice, with original ceiling painting, service is on top, and breakfast food exquisite.

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Primo Delea & Team More 

Sydney, Australia.
Contributor
14 reviews 14 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed January 4, 2015 via mobile

Following comments on TripAdvisor, we stayed in The Hotel for two nights. The hotel is very conveniently located close to the river. Our room was large and comfortable, but it was all glass and chrome and had a distant feel. The light switches were unreasonably complicated and we found them difficult to use. Breakfast was provided in a down stairs... More 

Was this review helpful? Yes 5
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 3, 2015

Me and my family stayed at The Hotel for 4 nights. I will recommend this hotel anytime. We were robbed of one of our bags while traveling on the train from the Zurich Airport to Luzern. Be careful with your belongings when you are in Switzerland. The staff was extremely friendly and the rooms were very comfortable. In a country... More 

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Geneva, Switzerland
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 13, 2014

Serene and very stylistic this hip hotel tickles a romantic couple or pleases a family. Children's books were offered on arrival for my son and the restaurant has a stellar sushi/fusion offering. It is a stones throw from the center. The transport museum (a real hit for the children) is a short bus ride away. The staff are superb and... More 

Was this review helpful? Yes 1
GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Scott T Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Primo Delea & The Hotel Team More 

Downingtown, Pennsylvania
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 30, 2014

Enjoyed 3 nights at The Hotel and would stay again. Very helpful staff assisted me to find a dentist on a Saturday.Rooms were clean and good size.Comfortable bed and linens.We enjoyed the park right next to hotel and brief walk to train and Old City.Truly loved the location.Art on ceilings in rooms is quite interesting.I would definitely suggest this hotel... More 

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Lugano, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed October 27, 2014

Me and my wife have spent one night at THE HOTEL in Lucern. We were there for attending the Lucern Half Marathon last Sunday. Rooms are different from each other and are designed following famous movie's theme. Beside the room that was really nice and comfortable I'd like to mention the great professionalism of the staff. The restaurant in the... More 

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