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All 64 Lucerne hotels

The Hotel Lucerne

5.0 of 5 Hotel   |   Sempacherstrasse 14, Lucerne 6002, Switzerland
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Ranked #5 of 64 Hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
travelmomadventure San Francisco, California
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223 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
San Francisco, California
Top Contributor
62 reviews 62 reviews
29 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were initially hesitant because of the dark lobby when we arrived at night, but became comfortable at The Hotel, a renovated/repurposed building - very sleek and modern. We had a large room with a loft bathroom. Interesting design elements. While not right in the middle of the touristy sites of the lake/river, it is a short walk and adjacent... More

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Sydney, Australia
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel and staff. Situated right on the lake and an easy stroll into the city,as well as being near to the tourist attractions. Breakfast buffet is wonderful and you are not rushed by the staff. A great place to stay.

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Dubai, Dubai, United Arab Emirates
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 16, 2014

Was in luzerne for 2 nights wish we had booked for longer but next time I know where I am going back.. The hotels location was absolutely fantastic it was 2 blocks walking from the main train station which we used alot ..especially to go mount titlus ..and the boat right across from the train station which we used to... More

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Bruetten, Switzerland
Senior Contributor
41 reviews 41 reviews
9 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 14, 2014

Close to the city centre it's the perfect hotel to stay in Lucerne. nice design, modern interior and very clean bathroom! It's maybe not the typical business hotel but I definitely would stay there again. It's also the perfect place to stay if you're in town for sightseeing, clubbing, concerts, restaurants ect. It's not a family hotel I would stay... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 14, 2014

Do yourselves a favour, don't bother coming near this hotel. The reception is the only organised place in this hotel. Breakfast service takes 25 mins before waitress drops by, no buffet system you have to wait for service. Only 2 ladies when there are more than 15 tables to serve, they are trying...no bread as thy have not made any...... More

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GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Chytra Thank you for taking the time to share your feedback. I wish you had a better experience at THE HOTEL while your stay and we apologize that we could not meet your and our expectations. There is nothing more important to us as to satisfy the desire of our guests and this is very conspicuous on the most... More

San Diego, California
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 26, 2014

I love a good boutique hotel when it's done right...unfortunately this one isn't it. The rooms are themed by movies and the one we stayed in was a Junior Suite and had a murial of one of the love scenes on the ceiling, the whole room was painted black, kind of depressing after I while.I felt like I was in... More

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Basel, Switzerland
Top Contributor
88 reviews 88 reviews
58 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed July 9, 2014 via mobile

Coming from a hiking tour, we were still in our sports dress, when asking for a room at the reception. The receptionist was extremely friendly and very professional. She gave us a very good rate and a free up grade, as the hotel was not full. The Hotel is few minutes away from the Central station, the lake and the... More

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New Westminster, Canada
Top Contributor
90 reviews 90 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed July 7, 2014

This is a great little hotel find. First and foremost, for those of you coming by train, this hotel is only three blocks from the hotel so it is a quick walk to the hotel! Once you get to the hotel, you will be impressed. The lobby and restaurants are very nice! The rooms themselves are very nice. They are... More

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Zurich, Switzerland
2 reviews
4 of 5 stars Reviewed July 2, 2014

Nice, small, cool centrally located boutique hotel. The design of each room is individual and unusual. Good amenities. Easy to reach old town, the famous bridge and Rosengaren Sammlung. Only bad thing is that it is quite costly given that breakfast is not included.

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New York City, New York
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 30, 2014

I am really surprised to read so many good reviews of this place. Perhaps I am the only one that paid a lot of money to stay here? The place is fine..but it is not 5 star, and it is not worth the money they ask for. The hotel boasts of being modern, but the furniture just looks cheap -... More

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GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Mallowmars Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell on your and our quality demanding. It is definitely... More

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Additional Information about The Hotel Lucerne

Address: Sempacherstrasse 14, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — The Hotel Lucerne 5*
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Also Known As:
Hotel Lucerne

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