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All 61 Lucerne hotels

The Hotel Lucerne

5.0 of 5 Hotel   |   Sempacherstrasse 14, Lucerne 6002, Switzerland
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The Hotel Lucerne
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91%
Ranked #5 of 61 hotels in Lucerne
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 5 days ago
Micheljr Sao Paulo, SP
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201 people have reviewed this hotel

Traveler rating
    145
    39
    10
    4
    3
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19
109
10
25
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Sao Paulo, SP
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

i was looking for a modern and trendy hotel in lucern and i found this incredible "the Hotel" !! All the rooms are amazing ( The interior design of the rooms are intimate and futuristic ) , they have an extraordinary restaurant ( BamBou fusion cuisine ) . the staff of "the hotel" was completely friendly and professional at the... More

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Edinburgh, United Kingdom
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

We stayed four nights here in the 'dangerous liaisons' room. What a great hotel! Each of the hotel rooms is themed on a film and includes a huge still from the film painted on the ceiling. The hotel is very central and just a couple of minutes walk from the train station overlooking a small square. The staff were brilliant... More

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London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 20, 2014

This was a beautiful modern hotel which I really enjoyed staying at. The rooms very spacious, bed and amenities were great. The bathroom was also well designed and the minimalist feel was not stark and sterile, but was inviting and interesting. I was initially perplexed at not finding the blinds but then realized, you would not have blinds at the... More

Was this review helpful? Yes 1
GMTHEHOTEL, Manager at The Hotel Lucerne, responded to this review

Dear Mr. TMausH Thank you very much for you nice feedback on tripadvisor. It`s great to hear that you enjoyed your stay with us at THE HOTEL. The design of the french architect Jean Nouvel is definitely very successful and unique and makes it also for us every day very special to work in such a surrounding. Of course is... More

1 review
2 of 5 stars Reviewed January 10, 2014

Good location near the train station. Nice and helpful staff. Clean rooms. Modern design (though lacking bright night light in some rooms). Good restaurant with fusion cuisine. Delicious food, great service. Bit expensive, but good experience. The biggest disappointment of the whole stay was the low quality mattresses in all the rooms. We were upgraded and moved to another room... More

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GMTHEHOTEL, Manager at The Hotel Lucerne, responded to this review

Dear Kateandkate Thank you very much for your feedback. It is always a pleasure to hear that our guest like our rooms from Jean Nouvel and our delicious fusion food from Andrew Cayton at Bam Bou. Unfortunately you do not slept well in our beds and you had a disagreeable night. I would like to apologize for this fact. Please... More

London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 19, 2013

On an unplanned weekend trip, we drove to Lucerne to check out the town. Luckily we ended up parking outside of The Hotel. Though we weren't staying at the hotel, the front desk staff (Alexandra and Gracziana) were friendly and amazingly helpful to our general questions. After a day of walking around town we ended up back at our car,... More

Was this review helpful? Yes 3
Stylevoyager, Manager at The Hotel Lucerne, responded to this review

Dear PE from London Thank you very much for you nice and helpful feedback on tripadvisor. It is a pleasure to hear that you felt in love to THE HOTEL. Our Front Office team do every day their best to make every guest stay comfortable and successful. They try to anticipate guests every wish and give them helpful tips for... More

Boca Raton, Florida
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 30, 2013

Hotel very clean and quite contemporary. Breakfast was not included in the price. We purchased one room for 3 nights at a discount, but no cancellation. Good deal. Location very good next to a park. We had continental breakfast there but other on the street restaurants are nearby. We did not have dinner there. The restaurant was quite crowded in... More

Was this review helpful? Yes 2
ManagerTH, Manager at The Hotel Lucerne, responded to this review

Dear Martin r from Boca Raton, Florida Thank you very much for your lovely feedback on tripadvisor. THE HOTEL is very well and quiet situated in the heart of Lucerne. Some rooms look towards the "Vögeli" garden with big maple trees. Our team do their best to make your stay to your satisfaction. We hope we can welcome you again... More

NAPLES
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 19, 2013

Great hotel, new rooms, large bathroom, excellent service, terrific breakfast perfect & quiet location. Our room was very dark with black walls if you want light ask for a different room. Would go back but not into the black room.

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ManagerTH, Manager at The Hotel Lucerne, responded to this review

Dear Naples Thank you very much for your feedback. It is our pleasure to hear that you enjoyed your stay at THE HOTEL. THE HOTEL is designed from the famous French architect Jean Nouvel. It is his intention to point out the special picture on the ceiling. We are looking forward to welcome you again at our hotel. Best regards... More

Dubai
1 review
5 of 5 stars Reviewed October 17, 2013

I strongly recommend The Hotel. It was a great stay. The services provided were excellent. Large rooms with a unique theme. The staff were very freindly. Breakfast was yummy. The Hotal is located at the centre of Luzern, which makes it close to everything.

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ManagerTH, Manager at The Hotel Lucerne, responded to this review

Dear Nabil A from Dubai Thank you very much for your great input on tripadvisor. THE HOTEL is perfect situated in the heard of Lucerne. Every sight is reachable by walk in 10 minutes. Our team work very hard to make every stay of our guests successful and comfortable. We are looking forward to welcome you again at our hotel.... More

1 review
5 of 5 stars Reviewed October 3, 2013

Fantastic modern boutique hotel in a wonderful city. Great location, close to everything. The personal were sympa and helpful. The breakfast include with the room was 5 star quality. The room was very original with movie art on the celling.

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ManagerTH, Manager at The Hotel Lucerne, responded to this review

Dear Yves P Thank you for your very nice notice at Tripadvisor. We are glad to hear, that your stay was to your full satisfaction. Every room of THE HOTEL is individually designed. Each room has its own ceiling pictures according to the movie which are preferred from Jean Nouvel. In addition you can join the proper DVD at you... More

Sydney, Australia
Contributor
18 reviews 18 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed September 27, 2013

Large rooms, very trendy design with movie art on the ceilings. Each room depicts a different movie which they provide you with the DVD in your room to watch. Quite interesting & novel. We had a corner suite with a balcony, loved it. They also have a DVD library at reception which we borrowed a few to watch. Staff were... More

Was this review helpful? Yes
ManagerTH, Manager at The Hotel Lucerne, responded to this review

Dear N00ch from Sydney Thank you very much for you constructive tip on tripadvisor. It is our passion to do our job successfully. The basis of our action is friendliness. By chance we are changing our beverage menu at THE LOUNGE and we will keep an eye on your hint. We are looking forward to welcome you again at our... More

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Additional Information about The Hotel Lucerne

Also Known As:
Hotel Lucerne
Address: Sempacherstrasse 14, Lucerne 6002, Switzerland
Location: Switzerland > Lucerne
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Business Hotel in Lucerne
#5 Luxury Hotel in Lucerne
#8 Romantic Hotel in Lucerne
#8 Family Hotel in Lucerne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Hotel Lucerne 5*
Official Description (provided by the hotel):
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel. ... more   less 
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