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All 63 Lucerne hotels

The Hotel Lucerne

5.0 of 5 Hotel   |   Sempacherstrasse 14, Lucerne 6002, Switzerland
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Ranked #5 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 weeks ago
FrankandChristine Basel, Switzerland
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213 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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English first
Basel, Switzerland
Top Contributor
81 reviews 81 reviews
55 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Coming from a hiking tour, we were still in our sports dress, when asking for a room at the reception. The receptionist was extremely friendly and very professional. She gave us a very good rate and a free up grade, as the hotel was not full. The Hotel is few minutes away from the Central station, the lake and the... More

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New Westminster, Canada
Top Contributor
90 reviews 90 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great little hotel find. First and foremost, for those of you coming by train, this hotel is only three blocks from the hotel so it is a quick walk to the hotel! Once you get to the hotel, you will be impressed. The lobby and restaurants are very nice! The rooms themselves are very nice. They are... More

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Zurich, Switzerland
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Nice, small, cool centrally located boutique hotel. The design of each room is individual and unusual. Good amenities. Easy to reach old town, the famous bridge and Rosengaren Sammlung. Only bad thing is that it is quite costly given that breakfast is not included.

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New York City, New York
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I am really surprised to read so many good reviews of this place. Perhaps I am the only one that paid a lot of money to stay here? The place is fine..but it is not 5 star, and it is not worth the money they ask for. The hotel boasts of being modern, but the furniture just looks cheap -... More

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GMTHEHOTEL, General Manager at The Hotel Lucerne, responded to this review

Dear Mallowmars Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell on your and our quality demanding. It is definitely... More

Andalusia, Alabama, United States
15 reviews 15 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 15, 2014

We transferred to this hotel after finding out that the one we had booked had no a/c. It was fabulous. Luxurious bedding. A huge soaking tub that was needed after long days of touring. Staff was perfect and very helpful. Couldn't have asked for more in this last accommodation after 2 weeks of touring. May be a little pricey but... More

Was this review helpful? Yes 1
New Delhi, India
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 28, 2014

We stayed for 4 nights. We had booked the Pent House Deluxe Junior Suit. The staff at the front desk was very helpful & courteous. The room was amazing, very well designed, had a huge terrace and a small kitchen net. The Chapel bridge was merely 5-7 min walk. Centrally located, merely a few min walk from the river side... More

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Madrid, Spain
1 review
5 of 5 stars Reviewed April 23, 2014

We spent two nights there and we really enjoy it. I travelled with my wife and son (2 years old) and we felt like home. All the staff was very kind with him and that made us feel good. The rooms are very confortable. I would really recomend the hotel.

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Sao Paulo, SP
12 reviews 12 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 14, 2014

i was looking for a modern and trendy hotel in lucern and i found this incredible "the Hotel" !! All the rooms are amazing ( The interior design of the rooms are intimate and futuristic ) , they have an extraordinary restaurant ( BamBou fusion cuisine ) . the staff of "the hotel" was completely friendly and professional at the... More

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ManagerTH, General Manager at The Hotel Lucerne, responded to this review

Dear Micheljr Thank you very much for your very nice comment and feedback on TripAdvisor. We are very happy that you enjoyed your stay here at THE HOTEL and share your impressions. We hope you had a relaxing journey back to Brazil and you took a lot of good memoris back home. It would be a pleasure for us if... More

Edinburgh, United Kingdom
Senior Contributor
38 reviews 38 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 13, 2014 via mobile

We stayed four nights here in the 'dangerous liaisons' room. What a great hotel! Each of the hotel rooms is themed on a film and includes a huge still from the film painted on the ceiling. The hotel is very central and just a couple of minutes walk from the train station overlooking a small square. The staff were brilliant... More

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London, United Kingdom
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 20, 2014

This was a beautiful modern hotel which I really enjoyed staying at. The rooms very spacious, bed and amenities were great. The bathroom was also well designed and the minimalist feel was not stark and sterile, but was inviting and interesting. I was initially perplexed at not finding the blinds but then realized, you would not have blinds at the... More

Was this review helpful? Yes 1
GMTHEHOTEL, Manager at The Hotel Lucerne, responded to this review

Dear Mr. TMausH Thank you very much for you nice feedback on tripadvisor. It`s great to hear that you enjoyed your stay with us at THE HOTEL. The design of the french architect Jean Nouvel is definitely very successful and unique and makes it also for us every day very special to work in such a surrounding. Of course is... More

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Additional Information about The Hotel Lucerne

Address: Sempacherstrasse 14, Lucerne 6002, Switzerland
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — The Hotel Lucerne 5*
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Also Known As:
Hotel Lucerne

51 photos of this hotel

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Bathroom (6)
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Hotel & grounds (1)
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Room/suite (3)
Hotel & grounds (3)
Dining (1)


Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#4 Family Hotel in Lucerne #5 Romantic Hotel in Lucerne #5 Luxury Hotel in Lucerne #7 Business Hotel in Lucerne
Hotel Class
Official Description (provided by the hotel)
The Hotel is a unique establishment exuding charm and charisma in Lucerne Switzerland. No two guest rooms are alike – and each has a tale to tell. They lean away from the familiar and the everyday. The art lies not so much in what is included but in what is left out. Guests are invited to abandon themselves to the inspirational poetry which characterises this sense-awakening boutique deluxe hotel. ... more   less 
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