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All 64 Lucerne hotels

Seehotel Hermitage Luzern

4.5 of 5 Hotel   |   Seeburgstrasse 72, Lucerne 6006, Switzerland
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Ranked #7 of 64 Hotels in Lucerne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Sweeteners Kuala Lumpur, Malaysia
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476 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kuala Lumpur, Malaysia
Top Contributor
93 reviews 93 reviews
66 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed yesterday NEW

PROs - Room had a fantastic view facing the lake - Very nice contemporary design of the rooms - Ample space in room with sofa and small table to enjoy the lakeview in your room - Breakfast spread quality and quantity was fabulous (love the home made yoghurt drink) - Bus stops few metres from hotel - Despite not having... More

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1 review
5 of 5 stars Reviewed 2 days ago NEW

I have the best experience in this hotel. The lake view is the best. Every thing deserves 10/10. I would visit this hotel again for sure as the time spent there was wonderfully. I am normally do not like to wast time to review hotels, but this hotel deserves all the best.

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California
2 reviews
4 of 5 stars Reviewed 4 days ago NEW

Mediocre staff. Valet was MIA. We stayed in the new building and the decorating was nonexistent. White rooms and hallways that felt old and outdated with nothing on the walls. Hotel had strange floor plan. Food in restaurant was good. Beautiful views of lake. Quiet location.

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for your feedback and the rating! We are glad to hear that you enjoyed the stay with us, but we also pay attention to the inputs you mentioned. This is not our standard and we will discuss these situations with the responsible people. It would be a pleasure for us to have you among... More

Warsaw, Poland
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Excellent kitchen. Eggs need however more boiling time than in other places (height above see level !) Breath taking views from the windows. Little too far from Luzern if you would like to visit the town

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest How nice to read that you were satisfied with your stay at our hotel. Thank you for the fantastic rating and the nice Feedback. We hope to welcome you again soon and send you our best regards from Lucerne! Your Hermitage team More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good, clean hotel right in front of Bus #24 Hermitage stop. We stayed in a lake view room with king and sofa bed and the view was great. Beds were sufficient for two adults and two kids (10 & 8). Room was warm in the evening and one fan wasn't enough to cool the room.

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests How nice to hear that you had such a great time while staying with us! Thank you fo the good rating and the kind feedback. We hope to welcome you again among our guests and send you our best regards from the lakeside! Your Hermitage team More

Sydney
Contributor
19 reviews 19 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in August for five nights and found this hotel extremely comfortable. Our spacious room had a gorgeous view across the Vierwaldstättersee facing Mt Pilatus. The hotel has an absolute lake frontage and is a short bus ride away from the town centre. This was not a problem as the bus service ran every 15 minutes. There are... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, what a great feedback and rating! Thank you so much! We are very happy to hear that you had a nice time while staying with us and would be pleased to welcome you again hopefully soon! In the meantime we send you our best regards from Lucerne Your Hermitage team More

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

From the moment, we arrived and until we sadly left this hotel, we were treated so well by all staff - reception, cleaning, restaurant and bar. Would highly recommend to any traveller. We had a magnificent view over Lake Lucerne. Even though there is a bus stop opposite the hotel entrance, we chose to walk into Lucerne which took approx.... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear John S. Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More

Overland Park
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel, although bathrooms are a bit odd. No door to bath, shower, sink. Small pocket door for toilet. But, great views of Lake Lucerne, good restaurant, nice service, helpful staff with organizing tours, activities, etc. On the edge of town, but easy 5 min. bus ride to city center.

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We are happy to hear that you could enjoy the magic at our hotel and that you liked the city Lucerne! Kind regards... More

newcastle upon tyne
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights and from the moment we were shown to our room I was immensely impressed. Best view of the lake, every luxury needed and staff very helpful. We chose to take a leisurely walk into the centre of lucern but there is a bus every 15 minutes from right outside this hotel.

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Your Hermitage team Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More

Coffs Harbour
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We enjoyed our 2 night stay in this beautifully situated hotel . One could not ask for a better view of Lake Lucerne, Mt. Pilatus, etc., and all the rooms in the new wing do to share this view, so no one need be disappointed. It is also blissfully quiet, which is a high priority for us. It is not... More

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us. We are very happy to hear that you had a nice stay with us and hope to welcome you among our guest soon again! We will forward your inputs regarding the large wooden surrounds on the bed and... More

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Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
Number of rooms: 68
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Also Known As:
Seehotel Hermitage Luzern Lucerne

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