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Seehotel Hermitage Luzern

Certificate of Excellence
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Seeburgstrasse 72, Lucerne 6006, Switzerland
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Best prices for: 1 room 1 guest
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Seehotel Hermitage Luzern
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606 Reviews from our TripAdvisor Community

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Traveler rating
    378
    172
    34
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (606)
  • Mar-May only
    (149)
  • Jun-Aug only
    (217)
  • Sep-Nov only
    (153)
  • Dec-Feb only
    (87)
All months
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

The location is perfect and the view is wonderful. Good service and helpful staff. The rooms are spacious and comfortable but it has no air-conditioning which is really bad if the weather is hot. The view from the restaurant is great but the menu has very limited options in 2015 compared to the year before. Overall it is a nice... More 

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for the good rating and the kind feedback! We are really pleased to hear that you had a nice time staying with us and hope to welcome you back in the future! In the meantime we send you our best regards from Lucerne! Your Hermitage team More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely balcony facing the lake, nice & clean room, very quiet during the night, excellent bar (best selection of Gins we've seen so far)! Easy getting there by bus from central station and not to far to walk back in 45 mins.

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Christoph Thank you very much that you have taken your time for giving us such a good feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We hope to welcome you again in our Hotel, best wishes from the lakeside Lucerne Your`s Hermtage Team More 

Lucerne, Switzerland
Level Contributor
254 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent room and view of the lake, good service, and prices on par for a good hotel in Switzerland. Slept well, did not hear any traffic or trains. The only thing which was strange was that the bathroom had no wall or curtain, you see the bathtub and shower along with the bed. Toilet room however had a door. Take... More 

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for your nice feedback und the good rating! We are really happy to hear that you had a great time while staying with us. Concerning the open bathroom we like to inform you that this concept is to enjoy the amazing view also from the bathtub and it is just like this in our... More 

Geneva
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent three nights at this hotel in August. We stayed in the new wing in a really beautiful room - the open bathroom may not be to everyone's taste, but we loved the space and light and the fact that we could see the lake from both the bed and the bathroom. The food and service are very good... More 

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Guest Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More 

Wayland, Massachusetts, United States
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had 4 rooms as we were traveling as a group. All the rooms were modern and very spacious and had a gorgeous lake/mountain view. Comfortable beds, warm comforters, small table and lounge chair in the room. TV, wireless, really nice l'occitaine bath products, friendly staff who gave us a stack of plates and utensils when we ordered pizza in.... More 

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests How nice to hear that you could enjoy your stay with us! Thank you a lot for the great rating and the very nice feedback! Hoping to welcoming you again also in the future we send you our best regards from Lucerne! Your Hermitage team More 

San Francisco, California
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

It started when I was still at the front desk and my wife went with the bellman to the room. She texted "you're gonna want to come check out the sleeping arrangements." I had booked a room for 2 adults and 2 children, ages 12 and 10. Throughout most of our europe trip we mostly stayed in family "suites" with... More 

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest First of all we want to thank you for having taken your time to give us a feedback about your stay with us as the opinions of our guests are very important to us because just they can show us the right way to improve our services. We regret that you were not happy about the size of... More 

Mumbai (Bombay), India
Level Contributor
35 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 21, 2015

Seehotel hermitage has a very scenic location on the lake. It has a beautiful view , its own gardens and ferry terminal. Rooms are spacious but bathroom is ensuite so could be awkward if you dont prefer to bathe in front of your room partner!! Bus stop is just across the road and convenient to get into the city center... More 

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Ashraynaik Thank you for your feedback and rating on tripadvisor. We are very sorry to hear that you could not fully enjoy your stay with us. Only for explaining, regarding your description you were in a Deluxe room which have an open bath but we do also have rooms with a closed bath. We always respect the concerns of... More 

Amsterdam, The Netherlands
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 21, 2015

Amazing location for a great experience. The hotel is situated in a marvellous place. The hotel service and facilities are great. My family loved it. Absolutely! The dinner spot is just perfect and the food is very good.

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear JuanPablo Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More 

Kolkata
Level Contributor
57 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
5 of 5 stars Reviewed July 19, 2015

Hi People, Stayed at this hotel for 2 nights during a short break post a business trip. Just loved everything about it. I know a lot of people will tell you to stay near the city center and train station but that's not the right way to enjoy the beautiful lucerne. Pros 1) For switzerland, the room/bathroom size was super.... More 

Was this review helpful? Yes
Anja P, Leiter Gästebetreuung at Seehotel Hermitage Luzern, responded to this review

Dear Gautam Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 18, 2015

Sold as a family room it was a mere double/room with one extra bed. Furthermore the absence of air conditioning was unexpected. However, service personnel were very friendly and the room was nice (with two disadvantages). Conclusion: no value for money.

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Johan Thank you very much for your feedback and the rating! We are glad to hear that you enjoyed the stay with us, but we also pay attention to the inputs you mentioned. It would be a pleasure for us to have you among our guests as well in the future and we send you our best regards from... More 

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