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All 64 Lucerne hotels

Seehotel Hermitage Luzern

4.5 of 5 Hotel   |   Seeburgstrasse 72, Lucerne 6006, Switzerland
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89%
Ranked #7 of 64 Hotels in Lucerne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
John S
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467 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
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English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

From the moment, we arrived and until we sadly left this hotel, we were treated so well by all staff - reception, cleaning, restaurant and bar. Would highly recommend to any traveller. We had a magnificent view over Lake Lucerne. Even though there is a bus stop opposite the hotel entrance, we chose to walk into Lucerne which took approx.... More

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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Very comfortable hotel, although bathrooms are a bit odd. No door to bath, shower, sink. Small pocket door for toilet. But, great views of Lake Lucerne, good restaurant, nice service, helpful staff with organizing tours, activities, etc. On the edge of town, but easy 5 min. bus ride to city center.

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We are happy to hear that you could enjoy the magic at our hotel and that you liked the city Lucerne! Kind regards... More

newcastle upon tyne
1 review
5 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights and from the moment we were shown to our room I was immensely impressed. Best view of the lake, every luxury needed and staff very helpful. We chose to take a leisurely walk into the centre of lucern but there is a bus every 15 minutes from right outside this hotel.

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Your Hermitage team Wow, what a great rating! Thank you so much for your fantastic feedback! We are very pleased to hear that you had a wonderful stay with us and hope to welcome you among our guest soon again! In the meantime we send you our best regards from the lakeside! Your Hermitage team More

Coffs Harbour
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

We enjoyed our 2 night stay in this beautifully situated hotel . One could not ask for a better view of Lake Lucerne, Mt. Pilatus, etc., and all the rooms in the new wing do to share this view, so no one need be disappointed. It is also blissfully quiet, which is a high priority for us. It is not... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us. We are very happy to hear that you had a nice stay with us and hope to welcome you among our guest soon again! We will forward your inputs regarding the large wooden surrounds on the bed and... More

1 review
3 of 5 stars Reviewed 2 weeks ago

Very good hotel in terms of quality, the views on the lake are stunning, huge room, the modern interior, the choice of restaurant, once again great views, very quiet area and gardens, very relaxing setting. It was slightly let down by the staff (and the poor wi-fi connection). The reception staff was not all pleasant, we had a frosty reception... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We really regret to hear that you were not satisfied with the services and facilities we provide for families with children. If you... More

London, United Kingdom
Top Contributor
59 reviews 59 reviews
28 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed here for one night, but we wished we had been there for a week. We were in the new part of the hotel, overlooking the lake and Mount Pilatus - what an amazing view to wake up to! To stay isn't cheap but we felt it was worth it for the beautiful view and luxurious room. The... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Lulu Wow, thank you so much for this great feedback and the fantastic rating! We are very happy to hear that you enjoyed your stay with us a lot and that you like to visit us again! We also pay attention to the Inputs regarding the bad noise of the toilet door you mentioned. Looking forward to welcoming you... More

Boston, Massachusetts
Top Contributor
67 reviews 67 reviews
61 hotel reviews
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Comparing to any other resort we stayed in during this Swiss trip, this one was the lowest point, yet more expensive than the most luxurious hotels we have been to, but yet the rooms here felt to me like a hostel. A 5 star that charges sometimes 500$ with no air conditioning in the rooms? Believe me we needed one.... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Mr. Ron I Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We really regret to hear that you were not satisfied with the services and facilities of our hotel. This is not... More

London, United Kingdom
Top Contributor
59 reviews 59 reviews
24 hotel reviews
85 helpful votes 85 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful rooms. We booked two adjoining premium rooms for a family visit. The rooms were large, spotlessly clean and fantastically designed. All white rooms! Loved them! The lake view from the rooms was stunning. Atmosphere at the hotel was very calm - it was such a wonderful place to relax. We will certainly be back, if we find ourselves in... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, thank you a lot for this great rating and the super feedback! We are very pleased to hear that you enjoyed your stay with us that much and we would be happy to welcoming you again hopefully soon! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

London, United Kingdom
Top Contributor
56 reviews 56 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed August 15, 2014

There are few hotels anywhwere in the world with a better lake and mountain view. And a better hotel. The Hermitage has lovely rooms, very good food and wine very professional friendly service. Lucern is a beautiful city, but can be a bit busy, so staying in a hotel just minutes out of town allows escape to tranquility. The views... More

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Anja P, Director of Sales at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, what a fantastic feedback and such a great rating! Thank you so much! We are very pleased to hear that you enjoyed your stay with us completely and hope to welcome you among our guests as well in the future! In the meantime we send you our best regards from the lakeside! Your Hermitage team More

Fleet, United Kingdom
1 review
5 of 5 stars Reviewed August 11, 2014

From our arrival to our departure the staff went out of their way to services us. They arranged a massage, bottle of campaign (wife's birthday) and advice on where best to spend our limited time during the weekend. I cannot fault the hotel and look forward in staying with them again

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests Thank you a lot for this wonderful feedback and the fantastic rating! We are so happy to hear that you had such a great time staying with us and it was a pleasure for us to offer you our best service! We would be very pleased to have you again among our guests hopefully soon! In the meantime... More

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Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
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Also Known As:
Seehotel Hermitage Luzern Lucerne

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