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All 63 Lucerne hotels

Seehotel Hermitage Luzern

4.5 of 5 Hotel   |   Seeburgstrasse 72, Lucerne 6006, Switzerland
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89%
Ranked #6 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
familyof4BatonRouge Baton Rouge
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  • Reviews (433)
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433 people have reviewed this hotel

Traveler rating
    266
    122
    27
    13
    5
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (69)
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Baton Rouge
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

The first impression of the hotel was positive, but no air conditioning in a new and pricey hotel surprised me and made for an uncomfortable night. The design was beautiful, but not handy. The sliding bathroom door was so crooked we couldn't open it once it was closed so we had to leave it open. We opted for the very... More

Was this review helpful? Yes
Contributor
19 reviews 19 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

If you wish to have some peace and quiet, with a great view of Mt. Pilatus and yet still strategically located close to city center, Seehotel Hermitage is a very good choice. Most if not all rooms are facing lakeside view. Staying at the main building has the balcony advantage. Rooms are spacious,beds are comfy, amenities top-notch. To top it... More

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, thank you so much for this great feedback and the super rating! We are very happy to hear that you had such a nice time with us and would be pleased to welcome you again hopefully soon! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

Singapore, Singapore
Contributor
19 reviews 19 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Family of 4 (2 Adults + 2 Kids), we stayed here for 3 nights. Loved the view from our room of the lake and the Alps.There is a bus stop right in front of the hotel which is well served and connects you quickly to other places in Lucerne (train station 10 mts, transport museum 5 mts). Sofa bed for... More

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests Thank you very much for your good rating and the kind feedback. We are happy to hear that you had a great time staying with us and also thank you for your inputs which we will certainly discuss within the team. It would be a pleasure for us to welcome you again with us. In the meantime we... More

Australia
Contributor
20 reviews 20 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We just completed a 3 night stay at this great hotel. A nice room in the older, original building. The hotel is located a short way out of town but the bus every 15 minutes makes it easy to get into the city and back. The only criticism I have is the incredibly slow service at the restaurant on the... More

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for your kind feedback and the good rating! We are happy to hear that you enjoyed your stay with us and regret the experience you have made at our restaurant which is certainly not our standard. We would be pleased to have you again among our guests soon and send you our best regards... More

Sydney, Australia
Top Contributor
80 reviews 80 reviews
71 hotel reviews
107 helpful votes 107 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This wasn't our first choice, but in Lucerne during some event meant a lot of hotels were fully booked. We're glad we ended up here. The Hermitage is a little out of town, but that brings some advantages: it is quiet, parking was easy and not expensive, and the hotel is right on a beautiful stretch of the lake. The... More

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests Wow, what a great feedback and fantastiv rating! Thank you so much! It is really nice to hear that you had such a good time with us and we would be happy to welcome you again hopefully soon! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

Clarksville, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We are checking out tomorrow after a 3 night stay at the hotel. If you are traveling with kids and plan to spend quite a bit of time in the hotel, I am not sure if I would recommend booking here. If you are a business traveler or a couple, this hotel is may be a good fit. The lake... More

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Family Thank you for taking your time to give us a feedback about your stay with us. We regret to hear that you where not quite satisfied as a family with our facilities and have noted your inputs how to improve our services. Certainly we will discuss this within our team. But we are also happy to hear that... More

Top Contributor
81 reviews 81 reviews
11 hotel reviews
51 helpful votes 51 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked a room for a weekend directly on the hotel website. I searched a room for 4 adults getting as a result the offer for a 4 adults Family room. Generally hotel ask for the age of the children. Not the Seehotel Hermitage..... When you deal with a 4 start superior hotel you trust it.....then you are in Switzerland,... More

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We really regret to hear that you were not satisfied with the services and facilities we provide for families with children. Concerning the... More

Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel had fantastic room which had the best toiletries and the coffee and tea. The service was excellent and the view from the hotel rooms is breathtaking. The breakfast was very satisfying with a great variety of choices.

Was this review helpful? Yes 2
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, what a great feedback and super rating! Thank you very much! We are so happy to hear that you could enjoy your stay with us totally and really hope to welcome you back soon! In the meantime we send you our best regards from sunny Lucerne! Your Hermitage team More

Switzerland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Hotel in good condition in both, the older and new hotel wings. Spaceous and comfortable rooms. All rooms with sea view. Quiet and bus station in front of the hotel. Bus takes you in 5 minutes to the downtown. Rich breakfast and nice Restaurant.

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much for the good rating and the kind feedback! We are really pleased to hear that you had a nice time staying with us and hope to welcome you back in the future! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

New York City, New York
Contributor
16 reviews 16 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 26, 2014

We were in Lucerne for 4 days and stayed at the Hermitage (family of 4, two young kids). This was one of the few hotels where a suite was available so we didn't have to book two separate rooms (most hotels here allow only 3 people per room, so we would have had to book two rooms in most places... More

Was this review helpful? Yes 2
Anja P, Front Office Manager at Seehotel Hermitage Luzern, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are very delighted to receive your honest words as well as your good inputs. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Your Hermitage-Team More

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Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
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Also Known As:
Seehotel Hermitage Luzern Lucerne

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Business Hotel in Lucerne #6 Luxury Hotel in Lucerne #6 Romantic Hotel in Lucerne #8 Family Hotel in Lucerne
Hotel Class
Number of rooms
68

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