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All 64 Lucerne hotels

Seehotel Hermitage Luzern

4.5 of 5 Hotel   |   Seeburgstrasse 72, Lucerne 6006, Switzerland
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89%
Ranked #7 of 64 hotels in Lucerne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
ExplorerLog London, United Kingdom
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450 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
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English first
Boston, Massachusetts
Top Contributor
60 reviews 60 reviews
58 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Comparing to any other resort we stayed in during this Swiss trip, this one was the lowest point, yet more expensive than the most luxurious hotels we have been to, but yet the rooms here felt to me like a hostel. A 5 star that charges sometimes 500$ with no air conditioning in the rooms? Believe me we needed one.... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Mr. Ron I Thank you very much that you have taken your time for giving us a feedback about your stay with us, because the inputs of our guests are extremely important for us to improve our services. We really regret to hear that you were not satisfied with the services and facilities of our hotel. This is not... More

London, United Kingdom
Top Contributor
52 reviews 52 reviews
22 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 1 week ago

Beautiful rooms. We booked two adjoining premium rooms for a family visit. The rooms were large, spotlessly clean and fantastically designed. All white rooms! Loved them! The lake view from the rooms was stunning. Atmosphere at the hotel was very calm - it was such a wonderful place to relax. We will certainly be back, if we find ourselves in... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, thank you a lot for this great rating and the super feedback! We are very pleased to hear that you enjoyed your stay with us that much and we would be happy to welcoming you again hopefully soon! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

London, United Kingdom
Top Contributor
56 reviews 56 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There are few hotels anywhwere in the world with a better lake and mountain view. And a better hotel. The Hermitage has lovely rooms, very good food and wine very professional friendly service. Lucern is a beautiful city, but can be a bit busy, so staying in a hotel just minutes out of town allows escape to tranquility. The views... More

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Anja P, Director of Sales at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, what a fantastic feedback and such a great rating! Thank you so much! We are very pleased to hear that you enjoyed your stay with us completely and hope to welcome you among our guests as well in the future! In the meantime we send you our best regards from the lakeside! Your Hermitage team More

Fleet, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

From our arrival to our departure the staff went out of their way to services us. They arranged a massage, bottle of campaign (wife's birthday) and advice on where best to spend our limited time during the weekend. I cannot fault the hotel and look forward in staying with them again

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guests Thank you a lot for this wonderful feedback and the fantastic rating! We are so happy to hear that you had such a great time staying with us and it was a pleasure for us to offer you our best service! We would be very pleased to have you again among our guests hopefully soon! In the meantime... More

Leicestershire, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Beautiful location and very nice hotel. However if you are disabled the only access to the lawn and lake front is via a very steep and uneven slope which leads you through the back areas of the hotel. To make matters worse there are 2 gates which are often locked. The staff are generally very helpful, however there are a... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you very much that you have taken your time for giving us a feedback to your stay with us, because the opinion of our guests is always important for us. We regret to hear that not everybody of our staff was helpful to you, because this is certainly not the standard of our hotel. As well we... More

High Wycombe, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stopped in Lucerne overnight on tbe way to Lake Garda and had a family room. The room was an excellent size and the view of the lake was absolutely breathtaking. The staff were very attentive (considering we arrived late and were the last ones to eat). We will come here again but for longer next time.

Was this review helpful? Yes 1
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Tim B Thank you for taking time to send us your feedback on various services in our house. Your very kind and laudatory comment make us especially happy, because the great satisfaction that you send to us, is a wonderful motivation for the entire team of the Hermitage. Hopefully we will have the pleasure to welcoming you soon in... More

Top Contributor
191 reviews 191 reviews
83 hotel reviews
144 helpful votes 144 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Love this place for the fact that it is OUTSIDE of Lucerne w fantastic views. It is a rather small hotel and prices can be steep at times but the breakfast buffet and the view from their terrace is unbeatable for me. The room are good sized, no a/c however a big down side for this hotel category. I also... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest We are very happy to hear that you had a great stay with us and thank you for the nice feedback and the good rating. We hope to have you among our guests as well in the future and send you our warmest regards from the lakeside! Your Hermitage team More

Sydney, Australia
Contributor
14 reviews 14 reviews
14 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed in late May, in the new wing. Pros: Room was very well appointed, modern and comfortable. View across lake to Mt Pilatus was spectacular. Bed was comfortable, bathroom large and luxurious. Breakfast was very good. Could not hear neighbours. Cons: pricey (Switzerland is not cheap), no aircon in room, which could be a problem in height of summer (though... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear Mr. Anders B Thank you so much for your nice feedback and the good rating! We are really happy to hear that you had such a great time staying with us! Thank you as well for your Inputs which we will discuss within the team. It would be a pleasure for us to have you among our guests soon... More

Istanbul, Istanbul, Turkey
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spend 2 days at this nice hotel. Location is very good. If it does not rain you can have a nice walk to the city center in half an hour. We wish it was not always rainy and cloudy during our visit which prevented us from having the nice view of Mount Pilatus. For this price range we expected more,... More

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Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Thank you for your your review on Trip Advisor. That your stay were not satisfied to 100% and would welcome the chance to convince you of our best services at your next visit in the house on the lake . In the meantime we send you warm greetings from the lake! Your Hermitage team More

Zürich, Schweiz
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We spent 3 days at this marvellous hotel! It's so relaxing directly on the lakeshore. You can swim in clean Vierwaldstätter-Lake and you have innumerable facilities right on the beach (sauna, gym ect. and clean towels as much as you think you need). The quality and the presentation of the food is stunning; the rooms are spacious and fascinating with... More

Was this review helpful? Yes
Anja P, Guest Relations Manager at Seehotel Hermitage Luzern, responded to this review

Dear guest Wow, thank you so much for this very good feedback and the fantastic rating! We are really pleased to hear that you had such a great time staying with us and would be happy to welcome you again hopefully soon! In the meantime we send you our best regards from Lucerne! Your Hermitage team More

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Additional Information about Seehotel Hermitage Luzern

Address: Seeburgstrasse 72, Lucerne 6006, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Seehotel Hermitage Luzern 4.5*
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Also Known As:
Seehotel Hermitage Luzern Lucerne

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Amenities

Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style
#1 Business Hotel in Lucerne #6 Romantic Hotel in Lucerne #7 Luxury Hotel in Lucerne #7 Family Hotel in Lucerne
Hotel Class
Number of rooms
68

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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