We could not have been more pleased with our stay at the Grand National. The hotel is beautiful from the outside and the inside as well. At check-in we were greeted promptly and offered a glass of bubbly. Check-in was prompt and in no time we were in our lovely room with a balcony overlooking the lake and the gorgeous... More

This hotel has a royal charm to it, right from its age, the royals who have stayed there before, the decor, the size of the rooms and the excellent views. They even had a binocular in the room to view the sights in the distance, which I found very innovative. We had lots of space to keep our items and... More

We have stayed at the Grand Hotel twice (heavily discounted) and I can't say enough about it. The location is terrific, right in the center of town and along the lake. If you are spending the money get one of the lake view rooms, well worth the difference. Easy walking distance and valet add to the convenience. The rooms were... More

Lucerne is such a beautiful place for a few days respite. Many of the hotels make the most of the views, but we loved the position of the grand hotel national. We walked to and from the railway station with ease - about 15 mins. We booked a deluxe room with balcony (410) and marvelled at the views - the... More

I have never spent the time to write a review, but I wanted to warn others so that they would not have the same experiece as we did. My husband and I stayed at the Grand Hotel National to celebrate Valentines Day a few days before the holiday. We were originally set to be in a small, noisy city view... More

We had a very hard time finding a good place in Lucerne for the 2 nights we were staying. It was in the summer during their annual Blue Balls festival. We booked a city view room and I am not sure that is what they gave us? We got this huge room that was on the second floor and basically... More

This was my first visit to switzerland, my wife and I were on our honeymoon and we were more than impressed with the hotel. It was clean, well maintained, the room was stunning with a beautiful view of Lake Lucerne and the bed was very comfortable (We found it tough to find a good bed in Europe). The staff at... More

The perfect hotel! The staff was so friendly and the place was immaculate. I miss the Chopard shower gel every day! The view from our junior suite was like heaven on earth and the room itself #415 was gorgeous. It was the ideal distance to everything. So it wasn't so noisy in town but not too far away that you... More

I recently organised a conference for 120 persons at the Grand Hotel National. From my first meeting with the events department to plan the event, to our departure I experienced the highest standards of service and hospitality. Emails are promptly replied to and all my group's and my requirements were addressed. On the day of the conference everything was ready... More