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Continental Park Hotel

#14 of 70 Hotels in Lucerne
Certificate of Excellence
GreenLeadersGold level
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Murbacherstrasse 4, Lucerne 6002, Switzerland
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1 room 1 guest
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269 Reviews from our TripAdvisor Community

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Traveler rating
    85
    129
    36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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There are newer reviews for Continental Park Hotel
See the most recent reviews
Saratoga Springs, New York
Level Contributor
37 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We really enjoyed our night here and our time in Lucerne in general. We stayed on the top floor in a newly renovated room. It was nicely appointed, and the bed was very comfortable, but the fact that there was a window into the bathroom was a bit strange, as it left absolutely no privacy whatsoever. The front desk staff... More 

Was this review helpful? Yes
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear BethanyfromNY It was a pleasure to have you as guests in our hotel. Thank you for sharing your great experiences on Tripadvisor. We feel flattered about your feedback. Hospitality is very very important to us and we are happy that you point out the friendliness of our staff. Rest assured that your compliments have gladly been shared with the... More 

Switzerland
Level Contributor
218 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We only needed to stay one night and this one one of the more moderate priced hotels in Luzern. To start with the hotel is only a few hundred meters from the train station which was great. The staff were very helpful, they stored our bags for us when we arrived early and when we left. We booked the most... More 

Was this review helpful? Yes
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Melanie R It was a pleasure to have you as guests in our hotel. Thank you for sharing your great experiences on Tripadvisor. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental-Park. Particularly happy we are regarding your comment about our staff. Hospitality is the most important... More 

Emporia, Kansas
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the check in the staff is committed to giving you the best experience. They walked me up to the room and asked me if I liked it. I said I preferred different orientation for the light , since I am a professional photographer, and they changed it for me no problem. Breakfast is also one of the best, with... More 

Was this review helpful? Yes 1
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear cialeto We hope you had a great trip back home. Thank you for your perfect review. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental-Park. Rest assured that your compliments have gladly been shared with the entire team. We believe that by being a team with hospitality... More 

Melbourne, Australia
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Stayed 2 nights and was not disappointed. Room was spacious and well appointed. Great location near the rail station and in easy walking distance to all the attractions. What stood out was the excellent service and assistance from the staff. Nothing was too much trouble and they were most willing to take the time to ensure all requests were effectively... More 

Was this review helpful? Yes
continentalpark, Inhaber at Continental Park Hotel, responded to this review

Dear Ian M It was a pleasure to have you as guests in our hotel. Thank you for sharing your great experiences on Tripadvisor. We feel flattered about your feedback. Hospitality is very very important to us and we are happy that you point out the friendliness of our staff. Rest assured that your compliments have gladly been shared with... More 

Adelaide, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 22, 2015

The staff are very friendly and always willing to help with any questions or queries. Buffet breakfast was excellent and the rooms were spacious for us to get around our massive suitcases. Always clean and felt comfortable.

Was this review helpful? Yes
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Kayla22d We hope you had a safe trip back to down under. Thank you for your excellent review about our hotel and specially regarding our staff. We are very happy to read that. With feedbacks like yours we know that we are on the right way. Hope to welcoming you back one day. Sunny regards from Lucerne Alessandro Pedrazzetti... More 

Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 22, 2015

The rooms at this hotel were recently renovated, and everything is immaculate. The hotel staff is extremely friendly and went out of their way to make my 2 night business stay comfortable and easy. The location is right across the street from the Lucerne train station, and it was a very easy walk even with luggage. The breakfast buffet was... More 

Was this review helpful? Yes 1
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Jeremiah H Thank you for Rating us with excellent. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental-Park. Hospitality is something very important to us and we are happy that you point out the friendliness of our staff. Sunny regards from Lucerne and we hope to see... More 

Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

We booked Family Suite during June 2015. What I Liked: Spacious Rooms, Friendly staff, excellent breakfast (it was the best throughout our vacation, we travelled to 8 cities) and very convenient location, right outside Lucerne train station. What I didn't like: Room Lighting, Wardrobe. A bit expensive. Definitely recommend to stay here!

Was this review helpful? Yes
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Shaishav M, We love to read that you and your family had such a great time in Lucerne and enjoyed the services offered at the Continental-Park. Particularly happy we are regarding your comment about our staff and our choice of breakfast. Hospitality is the most important thing during a vacation. Thank you regarding your inputs. If you book directly... More 

Bengaluru (Bangalore), India
Level Contributor
36 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed July 14, 2015

The Continental Park is Right next to the train station in Lucerne. When we got there from the train station the first time we didn't realize that there is a short cut to the Hotel from the side - we did use this short cut to go back! Upon our arrival, the front desk staff were very helpful and after... More 

Was this review helpful? Yes 1
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Deepakmalik1 WOW what a great review for the Continental-Park and our staff. Thank you very much for sharing your experiences with us. We love to read that you had such a great time in Lucerne and enjoyed the services offered at the Continental-Park and in our bellini Ristorante Ticinese. The short cut from the train station to the hotel... More 

Co Down
Level Contributor
40 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed July 11, 2015

We stayed for 2 nights, the hotel is very clean, the rooms recently decorated and a big plus is the air conditioning, especially as we were there during a heatwave, however the room we had was small even for a european hotel and had a small window looking into the building at the otherside of the road. The bed was... More 

Was this review helpful? Yes
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear quilter9, Thank you for taking the time to send us a detailed review for the Continental-Park. We regret if we were not able to meet all your expectations even though we upgraded you probably in one of our new Lifestyle rooms on the 6th floor? Only a few rooms are with a balcony. We would like to apologize that... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 9, 2015

It was a great stay, cozy and comfortable hotel with good service and right across the street from the train station and a small walk to any site of the city. I have couple of comments though; it would be better to have more drinking water in the rooms other than the minibar fridge and also coffee and tea. I... More 

Was this review helpful? Yes 2
continentalpark, Owner at Continental Park Hotel, responded to this review

Dear Jalal N, Thank you for sharing your thoughts and your Inputs. We do have tea and coffee facilities in our higher categories “Lifestyle”, and on request we provide kettles in the guest rooms as well as tea and coffee in the other categories. On request you receive also extra towles, iron and iron board and many other extras. All... More 

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