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Ibis Styles Luzern City

Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
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Ibis Styles Luzern City
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Ibis Styles Luzern City
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418 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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    (94)
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There are newer reviews for Ibis Styles Luzern City
See the most recent reviews
London, United Kingdom
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed June 13, 2014

I have stayed at his hotel a number of times over the past few years going back to when it was the NH hotel. Usually my stay has been in November so I hadn't noticed the lack of air conditioning but unfortunately on this stay I really did. The first night was uncomfortably hot even after the hotel had provided... More 

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest, Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Our air conditioning in the rooms are unfortunatly still under construction and will most probably be working beginning of July. We had a... More 

New Delhi, India
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 7, 2014

We normally never book hotels without going through Trip Advisor reviews...this is one of the rare ones we booked trusting on the Ibis brand name. We just checked in an hour back... can you imagine.....this is a NON AC hotel? If you feel hot, they give you fans !!! Really really disappointed. There are good features too in this hotel...... More 

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Kolkata (Calcutta), India
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 28, 2014

Very nice mid size hotel. Good location. Near to lake, market, main road etc. When I requested for a bigger room, they immediately agreed. Free wi-fi. Well maintained rooms. Would recommend for a stay.

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Noida, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed May 27, 2014

The most hurting thing when you enter the hotel room is its size. The amenities are good but the size of the room is a major disappointment. The location is decent as major markets and lake Lucerne are in close proximity. It is a little far from the railway station but the bus stop is near to the hotel. Breakfast... More 

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.... More 

Cadillac, Michigan
Level Contributor
192 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed May 26, 2014

This hotel was very nice, excellent location, clean, and fairly friendly. Within walking distance of most of the downtown. The rooms were small as most European hotels are. Would stay there again given the chance.

Was this review helpful? Yes
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed May 26, 2014

I stay there whenever I visit for business purposes. Very plain hotel with funky purple or fluorescent green tiny rooms. You get a clean room, wifi and basic breakfast. Ok for short stays. Hotel is in a quiet area close to old town. Nothing special but clean and if free price is right, go for it

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Geneva, Switzerland
Level Contributor
108 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
3 of 5 stars Reviewed May 20, 2014

Nothing wrong with the hotel. It's in a small street, which is relatively quiet. Reasonably sized room correctly furnished and typical for Ibis hotels very functional. Good sized bathroom, with a real window. Breakfast buffet was fairly copious. Location is good, everything within walking distance, about 10 minutes to main-line station and lake boats.

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

London, United Kingdom
Level Contributor
160 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 stars Reviewed May 17, 2014

A lovely 4* property in the heart of Lucerne. Only a 10 minute walk to Chapel Bridge and the main bar and restaurants, although there are many much closer. It is however in the back streets so a little difficult to find but quiet because of that. Free wifi, a childrens area and a really good breakfast to set you... More 

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Istanbul, Turkey
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

Rooms were small but pretty. The decor was pleasing and funky green and purple . well maintained and clean. Large bathroom. Good furnishing. They had a crayon set and coloring book for kids, placed on the side bed which was a pleasing gesture. Breakfast was reasonable.

Was this review helpful? Yes
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear client Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Seoul, South Korea
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed May 6, 2014

First of all, other hotel staffs except for the one staff I'm about to mention were friendly. 26 April, around 6pm, while I was filling out my id info for check-in, a female staff who had given me the form received a call. After I submitted it, she kept talking on the phone without any gesture of 'sorry'. Another staff... More 

Was this review helpful? Yes 3
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Tia Zoomer Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I very much appologize the unfriendly reaction at the front desk. This is not acceptable and you can be asured that... More 

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