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All 64 Lucerne hotels

Ibis Styles Luzern City

3.5 of 5
Friedenstrasse 8, Lucerne 6004, Switzerland (Formerly NH Luzern)
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Ibis Styles Luzern City
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Ranked #32 of 64 hotels in Lucerne
Most recent review
4 of 5 stars Reviewed June 16, 2013
RAJAN74 Mumbai (Bombay), India
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126 reviews from our community

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Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 16, 2013 NEW

Stayed here for 3 nights ,in may 2013 ,was given family room on 3rd floor..The family room was quite spacious as opposed to standard rooms which are very small..the quality and lightning in the room was pretty good too..including the carpeting in the room...The only drawback was no coffee maker in the room. The location of the hotel is awesome,right... More

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Bhavnagar, India
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 13, 2013 NEW

The hotel is three stops from Lucerne station, it is a 15 minutes walk, you get bus #1 and bus #22 directly from railway station to lowenplatz the station next to hotel.All Ibis styles are similar, the rooms are very small but well furnished and with all necessary amenities and free wifi.The beds were comfortable and linen was clean.The shower... More

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Chennai (Madras), India
1 review
4 of 5 stars Reviewed June 9, 2013 via mobile

Stayed here for 4 days, the employees are a bit rude while the students who are interning here are very sweet and good at what they do. Walls are super thin so you get to know what your next door neighbors are up to. However, it's very close to the station and the shopping area and every other place you... More

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Peter T, General Manager at Ibis Styles Luzern City, responded to this review
June 13, 2013

Dear Mr. Narayananh Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our... More

Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 2, 2013 via mobile

We stayed here for 3 nights and this would be the worst hotel we have stayed in so far. There is no ramp to bring your suitcases up to check in so we had to lug our suitcases up the stairs to the check in desk while they just watched us. Wifi finally worked after three different passwords. We had... More

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Peter T, Manager at Ibis Styles Luzern City, responded to this review
June 5, 2013

Dear Mr. & Mrs Waltzy Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very... More

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Spring, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 27, 2013

Awful property - large loud tour groups and paper thin walls don't mix. Limited comforts in the very small room even when considering the budget price point. Good breakfast but had to be enjoyed amidst active tour groups and families with children. Not our thing. Spend the extra $ and enjoy Luzerne from a different base camp.

Was this review helpful? Yes 2
Glasgow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 20, 2013

Great located central hotel with ease of access and service. Only problem is no parking at the Hotel and it has to be on the street, very limited, or one of the central car parks, bit of a pain. Overall would recommend

Review collected in partnership with Accorhotels.com

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Peter T, General Manager at Ibis Styles Luzern City, responded to this review
May 24, 2013

Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward -... More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 15, 2013

Myself and my partner stayed here for 1 night during our travel. Centrally located, around 20 minutes walk with luggage or you could take the bus. Very near to the rest of tourist attractions in lucerne Our room is clean, sizable and quite comfortable with the exception of the bed. It is 2 singles mashed together and the bed quality... More

Was this review helpful? Yes 1
Peter T, General Manager at Ibis Styles Luzern City, responded to this review
May 24, 2013

Dear AK Spring Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More

United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 18, 2013

Centrally located slightly small hotel but nicely decorated with colours. Extremely helpful and polite receptionist who guided us about places to visit in city and even printed us wonderful dine out restaurants in old city. The rooms are very clean, nicely decorated though slightly small but considering the fact the hotel is in town centre it was still very good.... More

Was this review helpful? Yes 1
Peter T, General Manager at Ibis Styles Luzern City, responded to this review
Google Translation
April 23, 2013

Sehr geehrter Herr Uzmer // Sehr geehrte Frau Uzmer, wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im... More

Yorkshire, England
Contributor
17 reviews 17 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 14, 2013

We spent 2 nights in the very large family room on the top floor, with a balcony and great views over Luzern and up to the mountains. Not all rooms have this view, so we felt lucky. Great central location, close to everything but on a quiet street. Friendly staff. Free Wi-Fi. Good buffet breakfast. Great choice if you are... More

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Peter T, General Manager at Ibis Styles Luzern City, responded to this review
April 16, 2013

Thank you for taking the time to give us a review of your stay in our hotel. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from... More

dublin
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 6, 2013

Ibis styles used to be all seasons hotels, they have been revamped into bright family friendly hotels. Our Family loved this Hotel. They have a play area for kids whilst you surf the net for free whilst being able to kerp your eye on them. Wifi is free throughout too. Coffee is free 24hrs and is pretty decent stuff too.... More

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Peter T, Manager at Ibis Styles Luzern City, responded to this review
April 12, 2013

We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at... More

 
 
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Additional Information about Ibis Styles Luzern City

Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne
Address: Friedenstrasse 8, Lucerne 6004, Switzerland (Formerly NH Luzern)
Phone Number:
Region: Switzerland > Lucerne
Amenities:
Free Breakfast Free High-Speed Internet Pets Allowed Restaurant Wheelchair access
Hotel Style:
#22 Family Hotels in Lucerne
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
This stylishly designed, non‐smoking hotel is located in the historic center of Lucerne, just a stone's throwfrom the old town and its charming boutiques and cafés. The Culture and Congress Center (KKL), the trainstation and the lake that plays host to the Chapel Bridge are all just a short walk from the hotel. The Rigi,Pilatus and Titlis mountains are perfect for day trips and can be reached easily by boat or train. ... more   less 
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