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Ibis Styles Luzern City

Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
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Ibis Styles Luzern City
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Ibis Styles Luzern City
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416 Reviews from our TripAdvisor Community

Traveler rating
    78
    191
    98
    32
    17
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159
133
13
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
  • All months
    (416)
  • Mar-May only
    (94)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (107)
  • Dec-Feb only
    (65)
All months
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

i had spent 2 nights there with my wife. The best thing of the place was it's location.it was barely 800 metres from the railway station. The old town was even closer. The service in the hotel was decent considering the number of staff employe The morning breakfast was really good.Another good thing about hotel was the easy availability of... More 

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Noida
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago

Located pretty close to the train station. Rooms very small and view not good. No tea coffee maker in the room which is very disappointing. Very bare n basic hotel. Staff generally helpful except 1 irate lady Ms Annie.. something. Hardly any veg selection in breakfast buffet. I would not recommend this property.

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New Delhi, India
Level Contributor
7 reviews
3 of 5 stars Reviewed 1 week ago

While the location of the Hotel is good & room was spacious, the staff is very insensitive to the guests. e.g.a) if the coffee machine is not working, then won't serve you coffee, b) if the ice machine on any floor does not have glasses, they wont replenish them and instead will ask you to go to another floor to... More 

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Washington DC, District of Columbia
Level Contributor
77 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
1 of 5 stars Reviewed 1 week ago

Had a lot of problems with this one. It was a 90 degree day in Lucerne. I get to my room and the A/C is not on, so the room was like 100 degrees. The curtain being wide open and the sun shining in cooking the tiny room wasn’t helping matters. I don’t think it ever cooled down to an... More 

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Love_2_Travel_ djkljd Thank you for taking the time to tell us about your experience at the Ibis Styles Luzern City. We are really sorry concerning the information about the shops. Usually they close on half past six (during the week). At the train station you find some shops that are open until 10 o’clock. All the Accorhotels do their... More 

Travelers are raving about these Lucerne hotels

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Location is the only benefit you can give to this hotel... Otherwise rest things are pretty messed up.. They don't have basic amenities in your room like kettle for tea and coffee, when asked they said its prohibited.. I was like what... They suggested every time I have an urge for coffee I need to come down in the lobby... More 

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Varun That is true. It is prohibited to put kettles in the rooms because of the security. We are pleased to offer free coffee and tea for all our guests. Most guests appreciate this service very much. Regarding cleaning we can assure you that housekeeping service passes each room on a daily base. If the cleaning was not at... More 

Bateau Bay
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for 2 nights.We found the hotel staff to be very helpful (especially when we forgot what floor and room we had been allocated.) Breakfast was a buffet style and with plenty of variety. The location was close to a park, restaurants, shops and a 15 min walk to train.. Funky colours in the rooms... More 

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Foreveramum Thank you very much for taking the time to tell us about your experience regarding your stay. We appreciate your fantastic feedback. Positive feedback from satisfied clients is our greatest reward. It would be our pleasure to welcoming you again. Best regards ibis Styles Luzern City More 

1 review
1 of 5 stars Reviewed 4 weeks ago via mobile

The location is just about ok.But please don't stay here.rooms are cramped. staff starting from the reception to the restaurant is appalling . not courteous.they treat you, as if your staying there for free. breakfast is limited. no service in the night after 10.

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Hemant K Thank you for telling us about your stay. We feel sorry that you have not been satisfied regarding our employees. Please rest assured that we are going to check what exactly happened and that we are taking the appropriate measures to address the problem and prevent future occurrence. It is our hope that you will give us... More 

Munich, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were there last march. Just perfect for a couple of days. We enjoyed breakfast and liked the position, not far away from the center and the railway station. The staff was very kind. We would come back

Was this review helpful? Yes 2
Bengaluru (Bangalore), India
1 review
4 of 5 stars Reviewed 5 weeks ago

The room was clean though bit small. Locationis close to city centre, walkable distance to Railway and boat stations. Close to city centre. Breakfast and Wifi is good. Good stay if you are staying for 2-3 days, seems mainly caters to tourists.

Review collected in partnership with Ibis Hotels

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London, United Kingdom
Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Hotel rooms don't come cheap in Luzern, but this ended up being a great value option for a 3 night stay with our toddler. The hotel is relatively basic, but it's new, clean, modern and stylish with a white green and purple colour scheme throughout. Our room on the 6th floor was a really great size, with a partioned area... More 

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