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Ibis Styles Luzern City

Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)
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Best prices for: 1 room 1 guest
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Ibis Styles Luzern City
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Ibis Styles Luzern City
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401 reviews from our community

Traveler rating
    75
    184
    95
    32
    15
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153
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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Bengaluru (Bangalore), India
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW

This hotel is well located, just a 4-5 min bus ride from the station. The hotels says it's at a walk able distance from the station, but we dint think so.. specially with luggage, your better off taking bus no 1 from the bus stop right opp the train station. The lion monuments is right behind the hotel and the... More 

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Mumbai (Bombay), India
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

we stayed here in a family room for 4 people where in the name of family they added the sofa bed and with that opened we had no place to even keep our bags in the room. but that was expected as i have stayed in swiss hotels earlier too and its just a formality as these kind of hotels... More 

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Brisbane, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

When we first arrived at this hotel we had to wait to check in - I'm sorry but if checkin time is 2pm that is when the room should be ready. Reception staff are not very friendly or helpful. When we finally checked in we wanted to make a cup of coffee. There are no tea and coffee facilities in... More 

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Bengaluru (Bangalore), India
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 2 weeks ago

IBIS, a big brand. The name got us all excited, the check in was efficient & fast, the room was of a good size & clean, but, but what was disappointing was..,, I duly ask that by what standard of definition can they justify the term ambient light in a room. It's very disappointing the room could immediately need a... More 

Was this review helpful? Yes 4
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Narendasa Thank you for taking the time to tell us about your experience at the Ibis Styles Luzern City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to... More 

Travelers are raving about these Lucerne hotels

Mumbai (Bombay), India
Contributor
15 reviews 15 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Hotel Ibis Styles lives up to the fact of being a budget hotel. It is a fifteen minute walk from the Bernerhof or the Railway Station of Lucerne. You can walk the way across the lake with breathtaking views and moderate traffic. The hotel reception was compact with quite a smooth check in since we had already booked the hotel... More 

Was this review helpful? Yes 1
Bangkok, Thailand
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this budget hotel for one night before I continued my plan travelling to another country in Europe. Ibis Styles is located in the area that you can easily walk to the landmarks of the city, such as Chapel bridge, the Lion Monument, and etc. Indeed, it makes this hotel a great place to stay for those who... More 

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear SAjanant, Thank you for taking the time to share your great feedback. We hope to welcome you back to our hotel very soon! Sincerely, ibis Styles Luzern City More 

Senior Contributor
46 reviews 46 reviews
16 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The ibis styles Lucerne was our first stop at our recent visit to Switzerland. Though it had nothing over the top as an amenity or facility, it was a pretty decent and civilians stay for the family. A typical city hotel. The positives: 1. Very conveniently located, easily accessible from the railway station, all sightseeing points in Lucerne were walkable.... More 

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Sayantan Thank you for taking the time to share your great feedback. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope to... More 

Perth, Australia
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed two nights here, and enjoyed my stay. It is a great location, walking distance from the train station, and close to the lake. The rooms are clean and have all the facilities you need. Wifi is easy to access and quick.

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Linda Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. We very much appreciate your positive comments regarding your stay. It is our hope to welcome you again. best regards ibis Styles Luzern City More 

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