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Ibis Styles Luzern City

Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)
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Ibis Styles Luzern City
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Ibis Styles Luzern City
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377 reviews from our community

Traveler rating
    71
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    86
    31
    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Calcutta, West Bengal, India
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was the most economical stay in Luzern. It is very near to the station and the trams are very close to the hotel. So basically its well connected. A lot of young travelers could be seen and its flexible with the timings as well.

Was this review helpful? Yes
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear SS1717 Thank you very much for this awesome feedback! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. It would be our pleasure to... More 

Washington, Illinois
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed and had dinner and breakfast. Hotel was comfortable and staff was helpful and friendly. also ate there for Dinner and Breakfast, both very enjoyable. Free wifi. Liked the décor of the lobby and the room.

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Lauraw1602 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Styles Luzern City More 

Mumbai (Bombay), India
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The stay at IBIS was good. The hotel is located near the Train station and there is a bus stop at walking distance from this place. It has a coffee/Tea vending machine at the reception area , and you don't get tea maker at the rooms. The breakfast buffet is good , but limited vegetarian options.Some good attraction like the... More 

Was this review helpful? Yes 3
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Euro_travelDairies We very much appreciate your comments regarding your stay at the Ibis Styles Luzern City. It is always a pleasure to receive positive feedback. Unfortunately, it is just not allowed to have a tea maker in the room. That is because of the security. Thank you again for sharing your experience, and we hope your next visit will... More 

Manchester, United Kingdom
Top Contributor
139 reviews 139 reviews
25 hotel reviews
78 helpful votes 78 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have stayed in this hotel a few times now whilst attending an exhibition at the Messe, i've always found the hotel to be very clean, friendly staff, situated on a side street approx. 5 minute walk from the centre of town - makes this a good value ideally situated short stop hotel...

Was this review helpful? Yes 2
Mumbai (Bombay), India
Contributor
17 reviews 17 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Previously known as NH, it is value for money...10 Min from Main Train Station.. Bus no.1 can be taken from station which stops right in front of hotel and it takes just 5 min.. One can walk down and it also takes just 10 min..

Was this review helpful? Yes
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Kaushalps2015 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Styles Luzern City More 

Sydney, Australia
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed two nights at the Ibis Styles in Luzern in December. We were 4 of us - so had two rooms but they could not provide the rooms next to each other. Our children are grown up and so was not really a problem. However the heating in our children's room was not functioning - and we had to... More 

Was this review helpful? Yes
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 17, 2015

All is good but they don't provide power socket for laptop use. Or camera charger. You must come with dental kit with you. Also no hot water ,coffee tea or n room. If you need coffee you have to go to reception but there you will get good coffee free .

Was this review helpful? Yes 2
Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

The room was very spacious, neat and tidy. The hotel is well maintained throughout. The staff are friendly and helpful, however the wifi was a problem during our short stay which resulted in having to be issued numerous different passwords to try and connect. The hotel is situated in a nice area and within walking distance to most attractions.

Was this review helpful? Yes
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Paul Thank you very much for the great feedback. We feel sorry, that you had some troubles with the wifi. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

For a honest price we got a clean room spacious enough for 4. This hotel is easily accessible and it is very well located since it near some touristic attractions and also near to the pedestrian area of the old town.

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Fabrizio Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. We very much appreciate your positive comments regarding your stay. Positive feedback from satisfied clients is our greatest reward. We hope to welcome you soon again. best regards ibis Styles Luzern City More 

Guelph Ontario
Senior Contributor
44 reviews 44 reviews
19 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed January 11, 2015

This hotel was comfy and clean - good location easy walking distance to shopping and attractions. Beds were good. Staff were very friendly, and helpful. Checkin and out was quick and easy, The provided breakfast was adequate. I would stay at this hotel again,

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Harry Thank you very much for this awesome feedback. It is our pleasure that you enjoyed your stay at the ibis Styles Luzern City. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again. Ibis Styles Luzern... More 

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