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ibis Styles Luzern City

#37 of 67 Hotels in Lucerne
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Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland
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1 room 1 adult
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ibis Styles Luzern City
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538 Reviews from our TripAdvisor Community

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Bangalore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was quite spacious. From the metro station you need to walk or take a bus(which is much easier) it was little difficult to find the location of the hotel.However me managed to find with help of Google maps :) Breakfast menu was quite average .

Helpful?
1 Thank Bhumika147
Peter T, General Manager at ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the hotel ibis Styles Luzern city. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again at our hotel in Lucerne. More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Ibis styles is a budget hotel in a new avatar, Rooms: smaller in size, bathrooms are good separate shower area, no bath tubs, heaters just work ok, altough there is no ventilation, you sometimes have to switch on air conditioning, yes even in winters. Floor makes some noise while walking on them, carpeted though. Location: quite a distance from luzern... More 

Helpful?
1 Thank drketg
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear client Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients is our greatest... More 

Sydney, Australia
Level Contributor
43 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel is in a good location an easy walk from the main train station. We got a good deal on the hotel and it was good value, however the bed was very poor. This taught me the lesson to check the bed as soon as I get to a room. I only realised that it was uncomfortable when I... More 

Helpful?
5 Thank B_Moz86
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear client Thank you for taking your precious time to tell us about your experience at our hotel in lucerne. I am very sorry to hear that your experience did not meet your expectations especially concerning the bad quality of your bed. Please allow me to express my sincerest apologies. We will see to that and if requested we will... More 

Travelers are raving about these Lucerne hotels

Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Styles: a new Ibis experience for me - and very pleasant, too. This hotel is ideally situated: short bus ride or 10 minute walk from main station and KKL. Very close to old town. Right next door to the Bourbaki Panorama - well worth a visit. Room was comfortable and quiet, with windows that one could actually open (not the... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank katherineandmarcog
Peter T, General Manager at ibis Styles Luzern City, responded to this review

Dear Katherine Dear Marc Thank you for taking the time to answer our questionnaire. My employees and myself very much appreciate your positive comments regarding your stay at the hotel ibis Styles lucerne city. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward to welcoming you again in near future at our hotel here... More 

Adelaide, Australia
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed January 2, 2016

In a good location, only 10 minutes from the train station, and close to the river front. We were greeted by the loveliest receptionist, who helped us with the local language, places to eat and what to do. The bed and pillows were very comfortable, and the bed linen very soft. We also loved the fact that the hotel is... More 

Helpful?
1 Thank Katie S
Peter T, General Manager at ibis Styles Luzern City, responded to this review

Dear guest Mrs. Katie S. Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at our hotel ibis Styles Luzern city. I have shared your comments with the team, especialy our receptionist that you had mentioned, so that they are aware of their contribution in helping to satisfy you... More 

Arundel, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed January 1, 2016

Close to the shopping area and tourist spots. Comfortable walking distance. Be prepared this was an expensive area to stop at everything was just a bit dearer than our other stops. Bangers & mash/fish chips averaged $40 aud. A very pretty and pleasant place today visit.

Helpful?
Thank michael m
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the the hotel ibis Styles Luzern city. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. Positive feedback from satisfied clients... More 

1 review
3 of 5 stars Reviewed December 25, 2015

the hotel is good , but the the management have to improve... as when we were having breakfast in the restaurant , the travel groups blocked all the table for their members, we can't get any seat , have to wait until they finished. It was bad experience for us even we also paid .

Review collected in partnership with Accorhotels.com

Helpful?
Thank K3047IYtonyt
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I must agree, we do have plenty of groups staying at the hotel. At our hotel , we strive to provide a... More 

São Paulo, São Paulo, Brazil
Level Contributor
79 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

Location was the best about this hotel. It is possible to walk to the main attractions/city centrum. The room and bathroom really need to be renewed. There is a really dirty and smelly carpet that made me sneeze all the time. The bathroom is really ugly. The staff is absent all the time. Sometimes we needed them and could not... More 

Helpful?
Thank LiciaRO
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to tell us about your experience at the ibis Styles Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At the ibis Styles lucerne city , we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Singapore, Singapore
Level Contributor
112 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed December 15, 2015

Hotel with limited facilities and services. Rooms were small in sizes and location is good. Easily accessible to many places and good public transportations. Trendy and expensive hotel to stay in.....

Helpful?
Thank Kelvin Y
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear client , Thank you for taking the time to tell us about your experience at our hotel ibis Styles in Luzern. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At our hotel , we strive to provide a superior service experience for every customer; therefore your feedback is... More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed December 2, 2015 via mobile

Stayed for three night. In the Heart of the luzern city Hotel is very Nice, location also good... Near market and lake of lucern every thing is on walking distance. Not too far from train station. We really enjoyed the stay. Theme of the hotel is very stylish with florescent colors.... We got many indian restaurants nearby from 2 to... More 

Helpful?
1 Thank PraveenSoni1977
Peter T, Manager at ibis Styles Luzern City, responded to this review

Dear guest Thank you for taking the time to answer our questionnaire. We very much appreciate your positive comments regarding your stay at the ibis Styles Luzern. We have plenty of families staying with us and we do appreciate children in our hotel very much. Positive feedback from satisfied clients is our greatest reward - thank you. We look forward... More 

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