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Ibis Styles Luzern City

3.0 of 5 Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)
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Ibis Styles Luzern City
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371 reviews from our community

Traveler rating
    69
    174
    86
    29
    13
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148
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Mumbai (Bombay), India
1 review
5 of 5 stars Reviewed 4 days ago NEW

The stay at IBIS was good. The hotel is located near the Train station and there is a bus stop at walking distance from this place. It has a coffee/Tea vending machine at the reception area , and you don't get tea maker at the rooms. The breakfast buffet is good , but limited vegetarian options.Some good attraction like the... More 

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Manchester, United Kingdom
Top Contributor
139 reviews 139 reviews
25 hotel reviews
76 helpful votes 76 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have stayed in this hotel a few times now whilst attending an exhibition at the Messe, i've always found the hotel to be very clean, friendly staff, situated on a side street approx. 5 minute walk from the centre of town - makes this a good value ideally situated short stop hotel...

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Previously known as NH, it is value for money...10 Min from Main Train Station.. Bus no.1 can be taken from station which stops right in front of hotel and it takes just 5 min.. One can walk down and it also takes just 10 min..

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Kaushalps2015 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, ibis Styles Luzern City More 

Sydney, Australia
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed two nights at the Ibis Styles in Luzern in December. We were 4 of us - so had two rooms but they could not provide the rooms next to each other. Our children are grown up and so was not really a problem. However the heating in our children's room was not functioning - and we had to... More 

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2 reviews
4 of 5 stars Reviewed 2 weeks ago

All is good but they don't provide power socket for laptop use. Or camera charger. You must come with dental kit with you. Also no hot water ,coffee tea or n room. If you need coffee you have to go to reception but there you will get good coffee free .

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Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

The room was very spacious, neat and tidy. The hotel is well maintained throughout. The staff are friendly and helpful, however the wifi was a problem during our short stay which resulted in having to be issued numerous different passwords to try and connect. The hotel is situated in a nice area and within walking distance to most attractions.

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Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Paul Thank you very much for the great feedback. We feel sorry, that you had some troubles with the wifi. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. best... More 

Senior Contributor
25 reviews 25 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed January 18, 2015 via mobile

For a honest price we got a clean room spacious enough for 4. This hotel is easily accessible and it is very well located since it near some touristic attractions and also near to the pedestrian area of the old town.

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Fabrizio Thank you for taking the time to tell us about your experience at the ibis Styles Luzern City. We very much appreciate your positive comments regarding your stay. Positive feedback from satisfied clients is our greatest reward. We hope to welcome you soon again. best regards ibis Styles Luzern City More 

Guelph Ontario
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed January 11, 2015

This hotel was comfy and clean - good location easy walking distance to shopping and attractions. Beds were good. Staff were very friendly, and helpful. Checkin and out was quick and easy, The provided breakfast was adequate. I would stay at this hotel again,

Was this review helpful? Yes 2
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Harry Thank you very much for this awesome feedback. It is our pleasure that you enjoyed your stay at the ibis Styles Luzern City. I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations. We look forward to welcoming you again. Ibis Styles Luzern... More 

Prague, Czech Republic
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 26, 2014

We stayed for three nights in the hotel, the room were big enough four our family of four, the bathroom was spacious and the staff went out of their way to assist us with any questions. The breakfast was excellent and sufficient to keep your tummy happy until supper. Lucerne is one of the most expensive cities that we visited,... More 

Was this review helpful? Yes 1
Peter T, Manager at Ibis Styles Luzern City, responded to this review

Dear Pieter Thank you for taking the time to answer our questionnaire. We appreciate your positive words regarding your stay at the ibis Styles Luzern. It is our hope to welcoming you again. ibis Styles Luzern City More 

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Additional Information about Ibis Styles Luzern City

Address: Friedenstrasse 8 | 6004 Luzern, Lucerne 6004, Switzerland (Formerly NH Luzern)
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ibis Styles Luzern City 3*
Number of rooms: 115
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Also Known As:
Nh Hotel Lucerne
Nh Luzern Lucerne

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