We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Lucerne hotels

Baslertor Hotel

3.0 of 5 Hotel   |   Pfistergasse 17, Lucerne 6003, Switzerland
Hotel amenities
Baslertor Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Baslertor Hotel to your Saves list
Ranked #52 of 64 Hotels in Lucerne
A recent review
4 of 5 stars Reviewed November 5, 2014
Melani A Jakarta, Indonesia
Write a Review

110 reviews from our community

Traveler rating
    4
    35
    29
    17
    25
See reviews for
35
32
6
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (110)
  • Mar-May only
    (18)
  • Jun-Aug only
    (47)
  • Sep-Nov only
    (32)
  • Dec-Feb only
    (13)
All months
Ocean Grove, New Jersey
2 reviews
2 of 5 stars Reviewed 2 weeks ago

I want to be fair, so let me say that this property is in a very good location - close to the Old Town. It is downtown and a "not too far" walk from the train station. Lucerne is amazing, so anywhere you stay is worth it - almost. My husband and I made a reservation through a booking company,... More 

Was this review helpful? Yes
Jakarta, Indonesia
Contributor
18 reviews 18 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed November 5, 2014

We booked a 6-bed room in Roesli Guest House and paid for around 186€ for the room. It was a surprise that we got a room in this hotel. The hotel was nice and clean with a helpful reception man. Around 10 mins from main station. Free working wi-fi. No complaints during our one-night stay.

Was this review helpful? Yes
Bangor, Maine
Contributor
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 23, 2014

Had a great stay at this hotel. Rooms are quite dated and basic but location is perfect, very close to the river and the center of town. Quiet sleeping at night and wifi worked great. The staff was very friendly and helpful aNd even printed off a train schedule for us from lucerne to Munich which was very helpful to... More 

Was this review helpful? Yes 1
Vancouver
Contributor
17 reviews 17 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed September 17, 2014

The main reason to stay here is the location. It's right by the river and a short walk to the centre of town. Cannot say enough good things about Lucerne. Go to the transportation museum! It's amazing. Switzerland is just incredible and the Swiss are lovely people. However let's focus on the hotel! Pros: Location is great, has a fitness... More 

Was this review helpful? Yes
London
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed August 31, 2014

The Baslertor is a functional hotel which offers a no frills basic accommodation in a great location. You are not going to spend too much time inside four walls when in Luzern. We just needed a family room to crash in the evening after the sight seeing. So it was ok for us at a decent price. The family room... More 

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 20, 2014

the only positive point of this hotel is that the location is very nice. rest all are only negative points. we stayed here for a night. we booked online at CHF 178, at the hotel door, they have put up posters saying rooms start at CHF 78. we were 2 guests and the room we got was so tiny. there... More 

Was this review helpful? Yes
Dusseldorf, Germany
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 12, 2014

Stayed here for one day/night and even though the rooms (four of us had booked 2 rooms) were quite alright and clean, the toilets, that too in both our rooms, were really stinky and too small. I don't know whether it was the old shower curtains or that the cleaning staff just doesnt clean it properly or what but they... More 

Was this review helpful? Yes
yorkshire
Contributor
15 reviews 15 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed July 15, 2014

we arrived at this hotel without a booking, though the male receptionist said no problem but the room would be 30 minutes before it was ready, fine we returned 30 minutes later not ready eventually 4 hours later the room was ready (incidently not a word of apology). It was certainly not worth the wait, peeling paint on the doors... More 

Was this review helpful? Yes
Bowling Green, Kentucky
Contributor
16 reviews 16 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed July 11, 2014

We have never experienced such a terrible hotel. Do not stay here. When we arrived, the receptionist woman was extremely rude and was very put out when I asked a simple question. She insisted we pay for our two night stay right away but stated she did not have time to give me a receipt as she was very busy.... More 

Was this review helpful? Yes
New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 23, 2014

Unless you are a backpacker, do not stay here. We were on the 4th floor in the attic with no air conditioning in a filthy room with bees, spiders, flies, you name it. I woke up with a bite my first morning. No wonder they make you pre-pay here, everyone would leave after the first night. Location is great but... More 

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Baslertor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baslertor Hotel

Address: Pfistergasse 17, Lucerne 6003, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Baslertor Hotel 3*
Number of rooms: 30
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Priceline, HostelBookers, HostelWorld, Odigeo, TripOnline SA and Tingo so you can book your Baslertor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Baslertor Hotel Lucerne

65 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (46)
Viewed
Bathroom (3)
Viewed
Dining (1)
Viewed
Hotel & grounds (8)
Viewed
View from room (3)
Viewed
Room/suite (19)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (20)
Viewed
Room/suite (4)
Viewed
Hotel & grounds (11)
Viewed
Dining (1)
Viewed
Other (4)
Hotels you might also like...
Check In Check Out
Price Your Stay