We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 61 Lucerne hotels

Baslertor Hotel

3.0 of 5 Hotel   |   Pfistergasse 17, Lucerne 6003, Switzerland
Hotel amenities
Save Saved
You added Baslertor Hotel to your Saves list
Baslertor Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
45%
Ranked #42 of 61 hotels in Lucerne
A recent review
4 of 5 stars reviewed 2 weeks ago
zbinistrini Zurich, Switzerland
Write a Review

93 people have reviewed this hotel

Traveler rating
    4
    34
    26
    12
    17
See reviews for
29
26
6
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Zurich, Switzerland
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are 4 friends and we stayed one night in this hotel. The room was quite big, but because of the extra beds became smaller. But still enough space four of us. Big plus is the location and the friendly staff. They were very helpful and polite. We got breakfast in our room. The breakfast was very big, several types... More

Was this review helpful? Yes
Singapore, Singapore
1 review
1 of 5 stars Reviewed January 3, 2014

This has been the absolutely worst hotel I have stayed in due to a variety of factors. Firstly, the rooms were tiny and despite asking for a room to accomodate my family of 5, we were given a small room suitable for 2 people with 2 sofabeds and 1 foldable bed squeezed into the room. We had hardly any space... More

Was this review helpful? Yes
Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed December 30, 2013

We were meant to originally be staying at the Hotel Rosli across the street which is a part of the Hotel Baslertor. When we walked past it on the street we were extremely disappointed and were dreading staying here, it looked dirty and unkempt. We had to go to the Hotel Baslertor reception to check-in expecting to be told we... More

Was this review helpful? Yes 1
Melbourne, Australia
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 6, 2013

The hotel is in a great location, it could maybe do with a refurb but overall it was fantastic for what we needed. We booked two rooms for 9 of us, and ended up with more beds than we needed and not much space for our luggage. So next time I'd book a third room just to spread us out... More

Was this review helpful? Yes
Washington DC, District of Columbia
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 17, 2013

The location is great - right in the center of old Lucern, however pictures look better that the reality. The place is worn, and although it has all the amenities for the 3 star hotel, it can be only called 'basic'. Also the picture of a grand building that TripAdvisor displays is not the hotel - it is one of... More

Was this review helpful? Yes
Charlottesville, VA
Contributor
16 reviews 16 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2013

I was a little concerned with some other reviews I had seen, but I must say, I have no idea what they are talking about! Our room, though tiny, was clean and neat. We had a larger bathroom than our last hotel in Zurich! Again, clean and neat. We come to a hotel to pretty much drop our bags and... More

Was this review helpful? Yes
New York, New York, United States
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 11, 2013

My friends and I stayed here in July, and we were extremely disappointed. We stayed in 5 hotels over the course of our 2 week stay in Switzerland and this was by far the worst lodging experience that we had (as well as the most overpriced). The location was very good, but the positives end there. Probably the worst part... More

Was this review helpful? Yes 2
1 review
1 of 5 stars Reviewed July 4, 2013 via mobile

Terrible service, very rude staff. Even though good location, not worth the over priced rates for small rooms with no air conditioning (don't believe their website, only a few rooms have AC). My husband and I loved Lucerne but were so unhappy with Baslertor that it colored our entire experience.

Was this review helpful? Yes
Melbourne, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 1, 2013

Stayed there for 6 days last year, and found it very small and outdated. The only real plus was the lovely location right next to the river and just a short walk from the train station. The room we stayed in was so small for the five of us. There was a bunk bed and three single beds next to... More

Was this review helpful? Yes
Singapore, Singapore
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 16, 2013 via mobile

I stayed here recently as the location of this hotel is very good, just a 5 minute walk from the train station. It also has a terrace,pool and an ironing board but for sometime, the receptionist would not be around to serve guests and there are only one receptionist every time. There's no kettle in the room so we had... More

Was this review helpful? Yes

Been to Baslertor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Baslertor Hotel

Also Known As:
Baslertor Hotel Lucerne
Address: Pfistergasse 17, Lucerne 6003, Switzerland
Location: Switzerland > Lucerne
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Swimming Pool
Hotel Style:
Ranked #42 of 61 hotels in Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Baslertor Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Priceline, TripOnline SA, HostelWorld, HostelBookers and Otel so you can book your Baslertor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Baslertor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.