Since I am a positive person, let me say that the best part about this place is the location and also that it is located in one of the most beautiful cities of the world, Lucerne. You cant call this place a 4 star hotel, actually it is a lodge with big rooms! We stayed in this lodge for 3... more

After reading reviews about this hotel and being concerned - especially about cleanliness, I contacted our tour company before departure to say I was worried that we had two nights here. I was told they had mixed reviews but generally it is ok. We found it quiet although there must have been quite a lot of guests. Our family had... more

After reading some of the poor reviews of this hotel, obviously we were very sceptical about where we were staying!!! However, I want to put the records straight!!! This small hotel (ok not exactly 4 star but probably rates 3 star) is in a very central location, near to the railway station and all local amenities and restaurants!! Our room... more

I've just returned from a Swiss holiday which was based at The Central. What on earth are previous corresondents on about? What do they expect? The hotel was clean, manageress and staff were friendly, breakfast good (ok, not a good old British fry up but, hey, we're on mainland Europe), rooms and bathrooms a good size and clean. Also ideal... more

We had booked a double room with double bed. The room was so small that the bed was pushed against the wall so had to climb over the other person to get into and out of bed. No bath but small shower with mould arround the shower tray. Small window with net curtain that was black with dirt and made... more

Although this hotel proudly displays 4 stars - don't expect this to be reflected in either the rooms or service. It's the worst hotel I've stayed in for many years and that's saying something. Take a look at my reviews of other hotels - I've been criticised in the past by others that I've been too fullsome in my praise... more

Generally had a warm welcome, room was clean but dull, bathroom adequate and clean. The location was a big plus very close to main railway station, shops and restaurants. Breakfast minimal. Had read some iffy reports before we went but couldn't change as we were going as part of a tour group. Didn't agree with a lot of the poor... more

We stayed as part of a tour group from the 1st of march 2009 and we enjoyed our stay we was on the fifth floor but there is a lift the food was good and every night we had a 4 course meal we had a vegeterian and someone who was allergic to cheese with our group and the dining... more

We were part of a holiday group booking. It was awful - the worst hotel we have ever been in on the continent. This was echoed by other people in our group. Crockery in breakfast room chipped and dirty. Rooms indescribable - walls paper thin, no plug in handbasin, no rose in shower head, shower head unable to be fixed... more