We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Monopol Luzern

4.0 of 5 Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Certificate of Excellence 2014
Hotel Monopol Luzern
Professional photos View all
Browse nearby
Hotel Monopol Luzern
Write a Review

408 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
New york
Top Contributor
285 reviews 285 reviews
46 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 1 week ago

The best thing about this hotel is its location. It is located across the train station. it is a short walk to many attractions such as the lake and the old town. The hotel is located in a historical building which is classical and elegant, especially when it is lighted up in the evening. The room was a bit small... More

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Before going on to my EuroTour, I checked all the hotels that we were going to be staying at during the entire trip. What got my attention first was the facade of this hotel. It looked old but in a classically elegant way. The carpets looked old and the dining area was dated, too, but I liked the entire feel... More

Was this review helpful? Yes 1
Miami, Florida
15 reviews 15 reviews
15 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

If you've never traveled to Switzerland, let me warn you that a majority of hotels do not have air conditioning. We learned this the hard way. I understand that the climate is generally pretty fair in Luzern, but we happened to be staying at the Hotel Monopol during one of hottest nights of the year. We did have a fan... More

Was this review helpful? Yes
Senior Contributor
37 reviews 37 reviews
31 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Wife and I stayed here two nights at the beginning of our amazing two week trip to Switzerland and Italy several weeks ago. We flew into Zurich and took a quick and easy train (that leaves from the basement of the airport, and you buy your Swiss Pass that you will want if you are going to be traveling a... More

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel for 2 nights and it was the worst experience of my trip to Switzerland. They call it 4 stars??? Where? The only amenity in the room was liquid soap to use as shampoo, soap?? Are you kidding. The hotel staff made left a letter to make a point that they did not have air conditioning... More

Was this review helpful? Yes 1
Hotel_MONOPOL_Luzern, Leiter Öffentlichkeitsarbeit at Hotel Monopol Luzern, responded to this review

Dear MJojoBuffa…, We thank you very much for your stay in our hotel MONOPOL Lucerne and for taking the time to give us your important feedback. We assure you to take your valuable feedback serious. It helps us to improve our grade of friendliness and to scrutinize our standard procedures. We are very sorry that your experience did not meet... More

Fort Myers, FL
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 13, 2014

My mother and I stayed at Hotel Monopol in Lucerne and were satisfied with our stay. I had requested a room with a lake view and we were given Room 607 (sixth floor) which had a nice view of the edge of Lake Lucerne and the boats, etc. Hotel Monopol was literally across the street from the train station which... More

Was this review helpful? Yes 1
Tucson, Arizona
15 reviews 15 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 6, 2014

We spent one night here on the way back to Zurich airport from the mountains. The location is superb - right next to the bahnhof, and right in the center of Lucerne next to the lake, the river walks and all the sights and shopping you could want. It isn't cheap, but what is inexpensive when you stay in central... More

Was this review helpful? Yes
Auckland Central, New Zealand
Top Contributor
77 reviews 77 reviews
36 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed August 5, 2014

We first of all booked at their partner hotel then got told to upgrade to monopol (4 stars) We were very happy with the room however bathroom were transparent ... Breakfast selection was good Thank you for the hospitality

Was this review helpful? Yes 1
Muscat, Oman
20 reviews 20 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed August 3, 2014

To start with a Great Location!!! Train Station, tram station, bus stop and ferry are all bang opposite and all the tours leave from just behind the hotel. No complaints for no Air conditioning....as weather was great so kept the windows open and fan did the trick. But in hotter weather air conditioning is required. Breakfast was good and the... More

Was this review helpful? Yes
Toronto, Canada
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2014

I was very disappointed in the Monopol Hotel Lucerne after given the tiniest room on the entire floor. Other solo travellers got much bigger and better rooms...To top it off, the furniture in the room was so old and outdated, including the mattress which was so uncomfortable your body just sinks to the floor and you could feel the springs.... More

Was this review helpful? Yes 2
Questions? Get answers from hotel staff and past guests. Ask a question
Do you own or manage Hotel Monopol Luzern?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Monopol Luzern? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, Priceline, Cheap Tickets, Venere, Odigeo and Tingo so you can book your Hotel Monopol Luzern reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Monopol Swiss q Lucerne

192 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (136)
Room/suite (27)
Dining (3)
Hotel & grounds (28)
View from room (12)
Bathroom (11)
Pool/beach area (1)
Other (54)

Management photos: Courtesy of the property manager

All management photos (57)
Hotel & grounds (56)
Dining (1)
Hotels you might also like...
Check In Check Out
Price Your Stay