the worst hotel in the world i can assure u . horrible service, unfriendly staff ,worst breakfast in europe for sure. too much street noise,cramped rooms it must be lower rated than a one star hotel but pretends to be a 4 star, all the staff of this hotel does not want to work. they want free money im sure... more

no a/c, unable to leave windows open due to extreme street noise, no free internet/printer access, good location for train and bus travel, walk to local sites and shopping, great hotel breakfest, mcdonalds and starbucks in building. more

My wife, my little daughter and I have 2 nights on Monopol Hotel. Upon our presence, It took long time to check in as they told us that our names were not among the arrival list. Having presented my voucher, via GTAhotels, they let us in! Do it yourself: - No one ready to take our luggage up to our... more

Although the hotel is ideally located next to the train station, the staff was unfriendly and our 5th floor room was stuffy and hot (no a/c). When I checked out after our two-night stay, I was given a different rate than indicated on my email. When I showed the manager the email with the correct rate, she grabbed my documents... more

It situated in a good location. but rather noisy especially at night. Room is a bit stuffy without any air-cond. Room is a bit small and old. more

We stayed in this hotel this month (June 2009) for two nights, a family of two adults and small baby. The hotel is very close to the station - less than 50 walking steps (thats right)! We had a good room which had views of Lake Lucerne and the bathroom was large too. From local sightseeing and transport perspective, its... more

it is a very good hotel, it is just opposite to the main station and very close to the lake.Room and bathroom was big enough. stuffs are very friendly.we had a good view of the city and the lake from our room. more

We were on a Rhine River Cruise 3 day extension, so we did not have a choice in hotels--the cruise company set up the hotel. I had read reviews and looked at pictures on Tripadvisor and the Monopol did not look very nice. But, the room we got wasn't bad at all. We were on the 5th floor, along with... more

This must be the worst 4 Star Swiss hotel I have ever stayed in. A stone's throw away from the main station , it's location is unparrallelled - but that's it. Because of the location you must expect a huge ammount of noise untill 2 am. To enter the hotel you must traverse through a starbucks outlet.. the lobby is... more