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Hotel Monopol Luzern

4.0 of 5 Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland
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Certificate of Excellence 2014
Hotel Monopol Luzern
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Hotel Monopol Luzern
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417 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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London, United Kingdom
1 review
5 of 5 stars Reviewed 5 days ago NEW

I visited Lucerne for my birthday and it seems as a reward, we were upgraded to the top floor of the Hotel Monopol after booking at the hotel's sister company the Alpina. Staff were very friendly and helpful, the room was absolutely gorgeous with a lovely view of the lake and the city. Starbucks and McDonalds are right downstairs if... More 

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Dayton, Ohio
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 17, 2014

It was very nice stay.Very good location -walking distance to port, train station all activities.Very friendly receptions.Room very spaces .I don't think you can find better location for hotel in Luzern. We were ready for down size in room or service , but we were pleasant surprised it was very good too. I am surprised it is only 3* hotel.... More 

Was this review helpful? Yes 2
Nagpur, India
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed November 5, 2014

It is the Nearest Hotel to the Luzern Station Has a nearby dock where you can get a boat and go on a ride (we had a swiss pass so all boat rides were free for us) Casino is nearby too The Hotel has one of the best Reception Services Free WiFi near the reception One of the most scenic... More 

Was this review helpful? Yes 2
North Carolina
Contributor
19 reviews 19 reviews
11 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed October 28, 2014

As others have stated, this hotel is directly across from the train station, which was wonderful for transporting our luggage. There is an underground walk-through that makes hotel even more accessible. This underground area is convenient for the coop, pastry shops, and other assorted items such as banking and money exchange. The hotel is older with quite a bit of... More 

Was this review helpful? Yes 3
Kansas City, Kansas
Contributor
16 reviews 16 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed October 21, 2014

Literally next to the Luzern train station and other side from KKL. Overlooks busy intersection and the new bridge crossing the river to old town. Older hotel - be careful as no A/C. We were there in October and it was just perfect. Very nice full breakfast buffet as part of the rate, and free internet. Great bar on the... More 

Was this review helpful? Yes 1
New york
Top Contributor
316 reviews 316 reviews
52 hotel reviews
152 helpful votes 152 helpful votes
4 of 5 stars Reviewed October 11, 2014

The best thing about this hotel is its location. It is located across the train station. it is a short walk to many attractions such as the lake and the old town. The hotel is located in a historical building which is classical and elegant, especially when it is lighted up in the evening. The room was a bit small... More 

Was this review helpful? Yes 1
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 1, 2014

Before going on to my EuroTour, I checked all the hotels that we were going to be staying at during the entire trip. What got my attention first was the facade of this hotel. It looked old but in a classically elegant way. The carpets looked old and the dining area was dated, too, but I liked the entire feel... More 

Was this review helpful? Yes 1
Miami, Florida
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed September 24, 2014

If you've never traveled to Switzerland, let me warn you that a majority of hotels do not have air conditioning. We learned this the hard way. I understand that the climate is generally pretty fair in Luzern, but we happened to be staying at the Hotel Monopol during one of hottest nights of the year. We did have a fan... More 

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Texas
Senior Contributor
45 reviews 45 reviews
31 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed September 17, 2014

Wife and I stayed here two nights at the beginning of our amazing two week trip to Switzerland and Italy several weeks ago. We flew into Zurich and took a quick and easy train (that leaves from the basement of the airport, and you buy your Swiss Pass that you will want if you are going to be traveling a... More 

Was this review helpful? Yes 1
Buffalo/Niagara
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2014

I stayed at this hotel for 2 nights and it was the worst experience of my trip to Switzerland. They call it 4 stars??? Where? The only amenity in the room was liquid soap to use as shampoo, soap?? Are you kidding. The hotel staff made left a letter to make a point that they did not have air conditioning... More 

Was this review helpful? Yes 1
Hotel_MONOPOL_Luzern, Leiter Öffentlichkeitsarbeit at Hotel Monopol Luzern, responded to this review

Dear MJojoBuffa…, We thank you very much for your stay in our hotel MONOPOL Lucerne and for taking the time to give us your important feedback. We assure you to take your valuable feedback serious. It helps us to improve our grade of friendliness and to scrutinize our standard procedures. We are very sorry that your experience did not meet... More 

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Additional Information about Hotel Monopol Luzern

Address: Pilatusstrasse 1 | Direkt beim Bahnhof Luzern, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Monopol Luzern 4*
Number of rooms: 73
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Also Known As:
Monopol Swiss q Lucerne
Hotel Style:
#8 Business Hotel in Lucerne
#10 Romantic Hotel in Lucerne
#12 Luxury Hotel in Lucerne

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