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All 61 Lucerne hotels

Hotel Astoria

4.0 of 5 Hotel   |   Pilatusstrasse 29, Lucerne 6002, Switzerland
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Hotel Astoria
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Ranked #35 of 61 hotels in Lucerne
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286 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
London, United Kingdom
Contributor
18 reviews 18 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Best time to visit Lucerne? Xmas time especially once snowed! This was a last minute booking, and they found a stunning modern room for us with the view of the Hotel entrance on the high-street, the external walls are glass made, with long transparent curtains coming down from the ceiling, very glamorous! We had some refreshment from the mini-bar and... More

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New Delhi, India
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lucerne is such a fairytale like small town with magical Icy mountains,Quaint alleys,cobbled streets & lake scenery but the icing on the cake for me & my family was the choice of Hotel Astoria.We really loved the reception and the hotel building complex from the moment we entered,its modern in its own way & quite centrally located.We usually walked down... More

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Melbourne, Australia
Top Contributor
118 reviews 118 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We were part of a tour group that checked in for 2 nights in Oct. We were allocated a room on the first floor overlooking the street (and just above the Hotel sign). Had no complaints with the hotel and, if there was outside noise, it didn't interrupt our sleep. Good buffet breakfast and comfortable room. Wouldn't hesitate to stay... More

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Coquitlam, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 2, 2014

My boyfriend and I stayed at this hotel during Carnival. We were not aware that this festival would be going on and should have listened to others in their advice that you can hear everything from your room. We had a pleasant check-in experience and went to find our room = when we entered we found the room extremely hot... More

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astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear Danielle M, We thank you for your stay at the Hotel Astoria and taking the time to give us your important feedback. We are very sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. Regarding the carnival, there are some of the most passionate celebrators of this are in Lucerne. Located... More

Rockford, IL
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 9, 2014

This hotel was very nice. The rooms were clean and well appointed. I especially liked the breakfast buffet. The property is located near the covered bridge and many nice restaurants and shopping. There is a cool club / bar on the top floor too.

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astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear Elise9832, Thank you for your great feedback here on trip advisor. We are happy that we could convince you with our location, our roof top bar and our breakfast quality. All the best to you and we really hope to see you soon back in Lucerne. Martin Brügger Quality Management More

Wyong Creek, Australia
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 31, 2014 via mobile

This hotel has amazing facilities. The terrace bar was an amazing place to have a drink after a busy day. Rooms were spacious and comfortable. Breakfast was delicious and offered lots of variety. Walking to the river and town centre took less than five minutes.

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astorialuzern, Quality Management at Hotel Astoria, responded to this review

Dear ChrissieMitzen, Thank you for your stay at our hotel and your feedback on Tripadvisor. We are happy that you enjoyed your stay and hope to see you again soon. Kind regards, Stephan Amsler Quality Management More

Taipei, Taiwan
Contributor
12 reviews 12 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 26, 2014

The hotel is nice at all, with great location and have a nice street view. Dine in the top of the building is a interesting experience, you can see the pretty street when you dine. The Deluxe room is the best in the hotel. You can see the street view in the room. But the Superior room is normal. Spent... More

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astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear evenday, Thank you for your stay and your great feedback on tripadvisor. We are happy that you share your great Hotel Astoria experience with the whole world. We hope to welcome you soon back in Lucerne. Yours sincerely, Martin Brügger Quality Management More

West Coast Division, Malaysia
1 review
5 of 5 stars Reviewed January 24, 2014

Our family had the most lovely experience staying in Astoria over Christmas. My sister was not feeling well, and we asked the breakfast manager if the kitchen staff could make some congee for her. He was very apologetic and said they do not stock rice and so we thought, oh well. To our surprise, he later returned with a steaming... More

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astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear jcmlee, Thank you for your praise. We are happy that you enjoyed our central location and our deluxe rooms. We are looking forward to welcoming you and your family soon again at the Hotel Astoria Luzern. Yours sincerely, Martin Brügger Quality Management More

Perth, Australia
Contributor
11 reviews 11 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 17, 2014

Okay, so I have stayed at this hotel twice within a year with two different tour companies. People have lots to say about this hotel, some love some not so keen. In my opinion it is a great hotel for its location - it is a few minutes walk in your in a lovely area with nice restaurants, it's close... More

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astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear darling_1017, Thank you for your stay at the Hotel Astoria and taking the time to give us your great feedback on tripadvisor. We are happy to hear that you enjoyed our location and the atmosphere from the Penthouse rooftop bar. We are looking forward to welcoming you soon again at the Hotel Astoria Luzern. Kind regards, Martin Brügger Quality... More

Sydney, Australia
1 review
4 of 5 stars Reviewed January 17, 2014

Spent a couple of nights at Astoria Lucerne in December. Hotel was 8/10, but Florentina who was serving breakfast in "La Cucina" was 10/10. She deserves a promotion. The manner she attended to the guests each morning was excellent. Well done Florentina!! Herzlichen Dank!!

Was this review helpful? Yes
astorialuzern, QUALITY MANAGEMENT at Hotel Astoria, responded to this review

Dear JDeS2014, We thank you for your praise in your feedback on tripadvisor and your stay at the hotel Astoria. We are happy to pass the compliment to Florentina. All the best to you and we really hope to see you soon back in Lucerne. Yours sincerely, Martin Brügger Quality Management More

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Additional Information about Hotel Astoria

Also Known As:
Astoria Hotel Lucerne
Address: Pilatusstrasse 29, Lucerne 6002, Switzerland
Location: Switzerland > Lucerne
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
#19 Luxury Hotel in Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Astoria 4*
Official Description (provided by the hotel):
252 guest rooms and 12 meeting/conferencing rooms coupled with genuine hospitality and professional service – the Astoria offers everything expected of a modern conferencing hotel. Featuring light, bright and tastefully designed rooms, this architectural masterpiece in the heart of Lucerne is one of Switzerland’s most attractive urban hotels. ... more   less 
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