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All 63 Lucerne hotels

Renaissance Lucerne Hotel

4.0 of 5 Hotel   |   Pilatusstrasse 15, Lucerne 6002, Switzerland
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Ranked #8 of 63 hotels in Lucerne
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
ningningning2013 New York City, New York
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477 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
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New York City, New York
Senior Reviewer
7 reviews 7 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW

We had a one night stay in Luzern and decided to book this hotel just to splurge ourselves a little bit. The stay was quite wonderful indeed. Upon check-in, the staff there was friendly and helpful guiding us the points of interests around the city. The hotel location was great, right in the middle of downtown. Easy walk to the... More

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Tallahassee, Florida
Senior Contributor
28 reviews 28 reviews
16 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed for 4 nights in July. Front desk staff was super friendly and helpful, especially Nora. Easy walk from the train station, to the Old Town and to the beautiful lake. Our room was right on the main street and we were initially concerned about the noise but the windows are very good and with them closed it's actually... More

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here during our June Vacation for 4nts in their Juinor Suite. The room was spacious, and had an expresso machine for coffee, with a nice extra touch. Before our arrival, we did request that we wanted a quite room away from the bustling noise from the restaurant as it was the World Cup season. I request was met.... More

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Senior Contributor
35 reviews 35 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is a bit smaller than most Renaissance properties, just it fits the compact city of Luzern. The rooms are very warm and comfortable. There isn't much of a lobby, but a nice lounge on the 1st floor with a fireplace, table reading materials, water and an elaborate coffee machine - a nice place to relax while waiting for... More

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Senior Contributor
42 reviews 42 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for 2 nights, as part of our group tour. Hotel's location is great as it's very near to Lake Lucerne; the city's main location and where many restaurants are. Free wifi was there in all rooms. Check-in was great. Front desk staff was very helpful. Bathroom doors did not close properly as there was a big gap... More

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Morganville, New Jersey
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is really good. Excellent location and unbelievable people! You dont really need a concierge service! Everyone who works on the front desk are willing to help and provide a lot of helpful information and recommendation! Probably one of the best hotel staff that I ever experienced! They have a very nice lounge area where you can get free... More

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Simpsonville, SC
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for a few nights. The rooms were small but quite nice and comfortable. Most of our time was spent out exploring the city and surrounding area. The staff at the front desk was so helpful in guiding us to restaurants and making arrangements to go to Mt. Pilatus. They watched over our luggage the last morning while... More

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Pennsylvania, United States
Senior Reviewer
9 reviews 9 reviews
5 of 5 stars Reviewed 2 weeks ago

Very comfortable hotel with excellent breakfast and customer service. The Navigators were always willing to help us find good restaurants where we could eat and interesting places for us to visit. This was the first time my son visited Switzerland he had a wonderful experience.

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear Michaela It is great to hear that you enjoy your stay in Lucerne. Our front office Navigators life already a couple of years in the city and they are very familiar with the beautiful sights of the town. They try always to discover new spots, which can be shared with our customer. Perhaps you can ask them during the... More

Southport, North Carolina
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

I recent stayed at the Renaissance Hotel in Lucerne. It s a great location and the staff are very friendly and helpful. We especially enjoyed Anna Marie as she welcomed us every morning for breakfast with her friendly smile and tips for the day. Be sure to get a good room. We had room 514 and this room as others... More

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear AI L Thank you for your stay at the Renaissance Lucerne Hotel. It is always a pleasure to note your positive feedback about our breakfast service. Please accept our sincere apology for the service failures you experienced. The Renaissance Lucerne hotel is in the heart of the city and was completely renovated in 2011. The designer planed in some... More

Senior Contributor
45 reviews 45 reviews
12 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ditto to all the great compliments on this property. Loved how close it was - walked from the train station. Rooms were fairly large - good bedding. Staff at the desk were outstanding, helpful and very detailed. So nice to everyone walking in! Property is very modern - clean!! Morning breakfast was good - loved the location - could walk... More

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear Luckylady Thank you for sharing you experience about your stay at our property. The Renaissance team does their mission with great passion and cordiality. We love to work in our business. Best regards Stefan Bischoff General Manager More

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Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6002, Switzerland
Phone Number:
Location: Switzerland > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
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Also Known As:
Schiller Hotel Lucerne

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites
Hotel Style
#7 Romantic Hotel in Lucerne #8 Luxury Hotel in Lucerne #8 Family Hotel in Lucerne #11 Business Hotel in Lucerne
Hotel Class
Official Description (provided by the hotel)
Renaissance Lucerne Hotel - a superior, first-class hotel offering a blend of personalised, stylish ambiance and cutting-edge technical amenities. Fine dining at the Renaissance Lucerne Hotel in the restaurant PACIFICO: Enjoy ever-popular fajitas, juicy steaks, home-smoked spare ribs and Cajun wings in a unique ambiance. Spacious and tasteful decor. ... more   less 
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