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Renaissance Lucerne Hotel

#10 of 69 Hotels in Lucerne
Certificate of Excellence
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Pilatusstrasse 15, Lucerne 6002, Switzerland
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592 reviews from our community

Traveler rating
    300
    220
    47
    17
    8
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117
306
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54
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Adelaide, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here and received a free upgrade, great we thought until the evening came, we were on 1st floor and the music from the resaurant below was too noisey, we asked to be moved but they were apparently full, i requested a move the next day and was offered a room in their sister hotel, we didnt want to... More 

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear MaisyWJ Thank you very much for you stay at the Renaissance Hotel in Lucerne and to share your experience during your stay at our property. The hotel is very well situated in the middle of the city and we share the building with different companies. One of these firms is the Mexican bar and restaurant Pacifico. This restaurant runs... More 

Pasadena, Maryland, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Location - Perfect. 5 minute walk from the train station, the river with the bridges and lots of shopping, restaurants, etc. You can't really get a better location. Room - We were in room 504. Great sized room and bathroom. My only complaints about the room: Our shower did not drain properly resulting in an overflowed shower pan every time.... More 

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Mansfield, United Kingdom
Top Contributor
55 reviews 55 reviews
34 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of this hotel couldn't be better for sightseeing, and is only a short walk to the main station, though no noise of trains could be heard. In fact, given the city centre location, the hotel was very quiet indeed. The welcome was professional and very warm. The suite we occupied was extremely comfortable and well-appointed. We ate in... More 

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Manchester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed for two nights in the Renaissance and had a great time. We had a courtyard suite on the second floor and the room exceeded my expectations, it really is very nicely presented, in keeping with the area. I'll start with the cocktail bar. It is on the ground floor and is quite load but with a good... More 

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Williamsburg, Virginia
Top Contributor
325 reviews 325 reviews
54 hotel reviews
129 helpful votes 129 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel is a short walk to the lake, so it is fairly convenient. There are no views from the hotel, as it is on a side street. Unfortunately, there is construction right outside at this time. Me were on the s cond floor overlooking the construction, but the windows are thick enough that we were not really bothered by... More 

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San Diego, California
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Beautiful room. But too noisy with bar and night club to get any sleep. Can't believe the Marriott chain would not insist on better room insulation. Front desk says no quiet rooms available. Stay somewhere else if you want to sleep in Lucerne.

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear guest, Thank you for taking the time to share your experience in regards to your recent stay at the Renaissance Lucerne Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. The Renaissance Lucerne Hotel is a beautiful city hotel. It is very... More 

Bengaluru (Bangalore), India
Contributor
14 reviews 14 reviews
9 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed there in April 2015 ,the location was so good ,very near to the station ,may be just 4 mins walk ,,,the front office staff are very friendly -even though we came early ,they were able to accommodate us the 2 rooms out of the 4 rooms we booked .

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is in a great location which is within a few minutes of the train station and the lake. It is one block from the covered bridge and about ten minutes from the wall. Delux rooms are very spacious and showers are huge with rain shower head. Courtyard rooms are very bright and quiet. Bonus they do offer chocolate adventure... More 

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Chennai
Top Contributor
55 reviews 55 reviews
33 hotel reviews
74 helpful votes 74 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located very close to the Lucerne Main station. Probably 3 min walk. The building had the old charm and looks very nice. The staff at the hotel are extremely friendly and helpful. Considering the fact that Lucerne is probably the most expensive as regards the hotels in Switzerland are concerned, I would not rate this hotel over... More 

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear guest Thank you for your stay at the Renaissance Lucerne hotel and to share your feedback about your stay in our property. The Renaissance hotel is a beautiful city hotel very well situated in the middle of the city. Every sights and the main station is in walking distance from our hotel. The size of our rooms are normal... More 

Contributor
11 reviews 11 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

close walking proximity to the train station. great location. big room and big bathroom. clean. very friendly/helpful staff. just what you'd expect from the Marriot Chain. Completely up to standards. Luzern is a very small city. No need to stay in the historic center of town. You're there within 5 minutes walking time.

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