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Renaissance Lucerne Hotel

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Pilatusstrasse 15, Lucerne 6002, Switzerland
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1 room 1 adult
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682 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really nice Modern Hotel. Staff were very friendly and the Bar / Restaurant was really busy and bustling in the evening with barstaff making great cocktails, so an amazing night is on your doorstep. Its under 10 mins walk from the train station and about the same into the old town. The breakfast buffet is pretty expansive and the staff... More 

Helpful?
1 Thank Mike L
RenaissanceLucerne, Front Office Manager at Renaissance Lucerne Hotel, responded to this review

Dear Mike L Thank you kindly for your positive feedback regarding your stay in the Renaissance Lucerne Hotel. Indeed our property is located very conveniently in the heart of Lucerne, a stone’s throw away from all the popular sights and Lucerne’s mouth-watering gastronomy. Our in-house Restaurant Pacifico is also a popular venue, as you experienced and does get rather busy... More 

Allentown Pa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 5, 2016

The hotel was perfectly located and my room was charming. The front desk could not have been more helpful and the chocolate they provided was a nice touch. We really asked a lot of questions and they were very patient and pleasant with us. A pleasant surprise was the strange but nice balcony with a view of the snow covered... More 

Helpful?
2 Thank 7playas
RenaissanceLucerne, Front Office Manager at Renaissance Lucerne Hotel, responded to this review

Dear 7playas Thank you kindly for your sincere feedback regarding your stay in The Renaissance Lucerne Hotel. I am delighted to hear that you felt comfortable and were happy with the comfort and design of your room. The building was erected in 1901 and a full renovation of the property was conducted in 2011 giving us a different yet unique... More 

caf81
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed January 4, 2016

Very good experience 1 night in Lucerne at the Renaissance hotel. The room was small but comfortable. The shower was the best! No free breakfast offered and due to the expense we walked to nearby Starbucks. Staff was very kind and helpful. Great location-5 minute walk to famous bridge and many restaurants.

Helpful?
1 Thank caf81
RenaissanceLucerne, Front Office Manager at Renaissance Lucerne Hotel, responded to this review

Dear Caf81 Many thanks for your review concerning your stay in the Renaissance Lucerne Hotel. Indeed the Renaissance Lucerne Hotel is nestled in the heart of our historical city. All the attractions and famous sights are within short walking distance which makes us a convenient “base” for explorers and travel enthusiasts as well as the business traveller too. The full... More 

Bald Head Island, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed January 2, 2016

My wife and I took an extended 50th anniversary trip to Europe the Spring of 2015. The last part of our trip was to be spent in Switzerland. We arrived at the Renaissance Lucerne Hotel prepared to spend only one night. The morning after our arrival my wife was admitted to the hospital with an acute infection which required that... More 

Helpful?
4 Thank Charles H
RenaissanceLucerne, Front Office Manager at Renaissance Lucerne Hotel, responded to this review

Dear Charles H Thank you so very much for your kind feedback. I really apologize for the shortcomings you had to experience during your stay regarding the unexpected admittance to the hospital. Sometimes unexpected situations arise and it is our obligation to do everything we can to make sure that our guests are well taken care of. It makes us... More 

Kuala Lumpur, Malaysia
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 27, 2015

Hotel has the convienience of location.A five minute walk can bring you to the Railway Station where there is an underground shopping area.A furthur five minutes across the bridge and you reach the famous watch and chocolate shops. A few minutes walk in the opposite direction and you can see good restaurents.We went to the Thai restaurent nearby and the... More 

Helpful?
2 Thank mohaniyer50
Chicago, Illinois
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 23, 2015

Spent one night. Parking was conveniently close to the hotel. Great location in the center of the city. Many tourist attraction at walking distance. The room was very nice and fair size for european standards. Would definitely go back!!

Helpful?
2 Thank Jamv708
North Kingstown, Rhode Island
Level Contributor
34 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 22, 2015

Spent two nights. Rental car kept (at a reasonable rate for Switzerland - 25 euro) in nearby partner hotel (Astoria). From check-in through check-out the front desk and breakfast room staff were exemplary. Cheers in particular to Samir, Lucas, and Anna Maria! Room was nice (506), clean, and well-provisioned. Decent view. Breakfast buffet was substantial and tasty. Again, Anna-Maria and... More 

Helpful?
2 Thank Kokopelli1960
Roswell, Georgia
Level Contributor
61 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed December 11, 2015

This hotel has a great location in the center of the city. It's not on the opposite side of the river where the iconic older hotels are located (with their iconic prices!) After a long train ride from Paris, we walked the streets in Lucerne - and my wife found two tops and a sweater cape at one of the... More 

Helpful?
Thank Steve W
Zug, Switzerland
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed December 10, 2015

The hotel is ideally located, near the train station and near the main touristic area of Lucerne (walking range, 5-10 mins). My room was quite small with no space to open my luggage other than on the bed. Comfortable bed and very quiet. European breakfast. Staff very discreet. The hotel includes a Mexican bar and restaurant well known in Lucerne.... More 

Helpful?
1 Thank Dom_Bourgeon
ENGLAND
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 8, 2015

Stayed for one night , 2 adults and 2 children. A good choice and half the price of some hotels quoted for a family of 4 ! A really nice hotel for an overnight stay and is ideally situated in the town centre (no lake view). Staff all spoke English and went out of there way to be helpful. The... More 

Helpful?
1 Thank TUBBIES-MUMMY
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