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Renaissance Lucerne Hotel

4.0 of 5 Pilatusstrasse 15, Lucerne 6002, Switzerland
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Certificate of Excellence 2014
Renaissance Lucerne Hotel
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Renaissance Lucerne Hotel
Renaissance Lucerne Hotel
Renaissance Lucerne Hotel
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556 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Juan, Philippines
Top Contributor
64 reviews 64 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed 1 week ago

the rooms are not spacious, but it is comfortable. of course we wish the rooms could be bigger but then clean comfortable was good enough. it is nicely located too. short walk to the old part of the city. many restaurants around... staff are extraordinarily efficient, friendly, and accommodating!!!

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Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My husband and I spent a couple of days in this hotel and our experience was very good. The location is fantastic since the most important spots are walking distance from the hotel. The room decoration was very nice and I loved the amenities! The service in general was great! From the people at the front desk to the staff... More 

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Orange, California
Top Contributor
214 reviews 214 reviews
32 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

On our trip to Switzerland, we chose all of our hotels based on location. We weren't disappointed with the Renaissance. It's a short walk from the train station making it easy to get off the train and roll your suitcase to the hotel. The staff was very friendly and the rooms were clean and comfortable. The hotel is a short... More 

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Wien
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

wonderful service and Front Office very helpful, always with a smile! Proactive General Manager. Small rooms, but great quality - cosy, modern, stylish and all new. Location easy to walk around Lucerne, just 5 min from train station. Pacifico Tex-Mex is popular with locals.

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San Jose, CA
Contributor
13 reviews 13 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

it is no doubt that the hotel is very clean and the staff is very helpful and friendly even booked the restaurant for us on the New Year Eve. My room was on the 2nd floor and on top of the night club. Music was loud until 6am. I complained to the staff and all I got was "I am... More 

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RenaissanceLucerne, Manager at Renaissance Lucerne Hotel, responded to this review

Dear romanlover Happy New Year! Thank you for your stay at the Renaissance Lucerne hotel. Please accept my apology for the unsatisfactory night you had at our property. Unfortunately the Mexican Restaurant Pacifico on the ground floor is not under the same Management. We are in contact on daily bases to resolve this issue and to find a solution. We... More 

Manila, Philippines
Contributor
20 reviews 20 reviews
15 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I particularly liked the location of this hotel. It's about 15 minutes walk to the old town. And 1 min walk to the Rosengart museum! If you're coming from the lucerne train station it's just about 10 mins. There's a salad and sandwich resto(dean & david) which is relatively cheap for lucerne standards that is just a block away. The... More 

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New York, NY
Contributor
19 reviews 19 reviews
10 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I strongly recommend the hotel for its fabulous location, just 5 minutes from the train station and even closer to the lovely Chapel Bridge and Old Town. Staff was wonderful at check in (Samir is awesome) and at breakfast. Rooms are very comfortable. The only reason I don't give five stars are the public spaces. From the photos, it appears... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

I particularly liked the location of this hotel. It's about 15 minutes walk to the old town. And 1 min walk to the Rosengart museum! If you're coming from the lucerne train station it's just about 10 mins. There's a salad and sandwich resto(dean & david) which is relatively cheap for lucerne standards that is just a block away. The... More 

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Riverside, California
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel was very clean and a nice place to stay. They have a smoking bar (Blue Bar, next door that is connected to the hotel) as this is a non smoking hotel but Blue Bar is full of young people and loud music so we smoked outside. We were here New Years Eve and New Years Day so restaurants... More 

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McLean, Virginia
Contributor
14 reviews 14 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

From check in to check out, we had a lovely stay at the Rennaisance Lucern. The desk personnel and staff were polite and able to help us with "concierge" type concerns. The rooms are spacious with pretty decor and the bathrooms were larger than most European baths. The breakfast was very tasty. Quite a deal for a centrally located hotel... More 

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Additional Information about Renaissance Lucerne Hotel

Address: Pilatusstrasse 15, Lucerne 6002, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Renaissance Lucerne Hotel 4*
Number of rooms: 86
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Also Known As:
Schiller Hotel Lucerne
Hotel Style:
#7 Romantic Hotel in Lucerne
#8 Family Hotel in Lucerne
#9 Luxury Hotel in Lucerne
#11 Business Hotel in Lucerne

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