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All 64 Lucerne hotels

Hotel Cascada

4.0 of 5 Hotel   |   Bundesplatz 18, Lucerne 6003, Switzerland
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Ranked #7 of 64 Hotels in Lucerne
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
devesh84 Sharjah, United Arab Emirates
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345 reviews from our community

Traveler rating
    167
    142
    31
    3
    2
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96
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Sharjah, United Arab Emirates
Contributor
19 reviews 19 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for 1 night in Cascada in September 2014. We chose the Deluxe Room. It was a spacious room with separate sofa area and nice comfortable bed. The decoration was modern and functional, and bathroom was spacious as well with good set of toiletries. Room had all the facilities - free minibar with water/drinks, nespresso machine, fruit plate, welcome... More

Was this review helpful? Yes
Contributor
15 reviews 15 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

the positives: free wifi, full breakfast,bikes,minibar. 10 minute walk with luggage to the train station, pretty easy to find. staff was great. Just double check the size of your bed in the room before you book. we had ordered a queen, it was a double. they said Europe is different. the problem was resolved. No one wants problems on holiday.... More

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Frankfurt
Top Contributor
60 reviews 60 reviews
29 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night so it might be fair to rate a hotel on a one night stay so I would caveat my review with that. First the positives. Hotel is pretty convenient for the major city sights being only a 5 minute gentle walk from the town centre however, because it does not have a view of... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Cap_Scarlet Thank you very much for that good and informative review. We are delighted to hear you enjoyed your stay at our hotel. Many of our rooms are for single use or for a short stay. For couples, families and long stays we recommend our deluxe rooms which are spacier but cost also more. We apologize for the noisy... More

Vancouver, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

This hotel has an excellent location, it is not right in the middle of the action, but really a 5 minute walk from it. Very close to the main attractions, but far away so it is not loud. The staff was very good, they speak excellent English. We booked the smallest room in the hotel, but that was sufficient for... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear D L Thank you very much for your great review. It seems like you have enjoyed your stay in Lucerne. We are happy that we could contribute with our service and amenities to your fabulous stay. We are looking forward to welcome you back again soon. Sunny regards from Lucerne More

Sao Paulo, SP
Contributor
14 reviews 14 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel room is tiny for a couple in a long trip with several pieces of luggage. Price of parking is outrageous. Breakfast is good. Within walking distance but away from main touristic area. I would not recommend if you need space in your room

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear RenatoK Thank you for your good review on TripAdvisor, although you did not feel that comfortable. Many of our rooms are for single use or for a short stay. For couples, families and long stays we recommend our deluxe rooms which are spacier but cost also more. The parking situation is very difficult in the center and always you... More

Singapore, Singapore
Senior Contributor
32 reviews 32 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 10 nights on a business trip again after so many years. The rooms are still nice and clean. I got a bigger room with bathtub but there are some with just a standing shower point. (my colleague got a rooom like this) I am rating this base on the room I stayed in, the smaller one will... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear PoseidonLee Thank you for the detailed review, I think when you stay for 10 nights you really get a good overview. There is nothing more to say about the pros, thank you. The points about the pillows and the english channels we will discuss, thank you for the input. The lift ist tiny, yes but we have two and... More

Bangkok, Thailand
Contributor
14 reviews 14 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is less than 10 minutes walk from the train station. We received an upgrade to a bigger room, which was very spacious and nice. The decoration is modern. The room comes with free mini bar and nespresso machine. The hotel offers more choices for breakfast comparing to other 4 stars hotel we stayed during the trip.

Was this review helpful? Yes 1
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Lollipops26 We are delighted to hear you had an enjoyable stay at our hotel. Thank you for your great review. In all our rooms you benefit from free soft drinks and beer from the minibar. Our Deluxe rooms are equipped with a Nespresso coffee machine and you get fresh fruits on arrival. We are looking forward to welcome you... More

Ede
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have stayed here on our way to Italy and on our way home. Nice hotel in a great place. Luzern is a beautiful town. Perfect room for our family of 4, with great coffee. One thing that annoyed us a bit in our room, if you put on a light in the bathroom there is also a light through... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear JCH71 Thank you for your good review. We apologize for the bad experience with our front office, we spoke to her about this. Thank you also for the input with the light in the bathroom, you are the first one who point this out. We will discuss about this issue. Although you gave us a great rating, so you... More

Watford, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night on our way to Pilatus Kulm, what a great little hotel. All the staff were very helpful and friendly with fluent English. The room as very nice indeed with tea/coffee facilities (which Pilatus Kulm didn't have!) and a free mini bar, a couple of beers and water, a welcome change. If we were to return to... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Icaros S We particularly appreciate your very kind comment. The great feedback is a wonderful motivation for the entire team. Thank you very much for your recommendation. It would be a great pleasure to welcome you again soon. More

OC CA
Top Contributor
81 reviews 81 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our family of 4 just shared one (family) room in this hotel. The room is very specious, with two twins put together for us, and a sofa-bed the kids slept on. there was still a lot of space in the room even with the sofa-bed open. The room is very modern, and so is the new-looking bathroom. It features a... More

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear SoCalJJ Thank you very much for your great comment. We are glad to hear you and your family enjoyed your stay at our hotel. In our Deluxe rooms/Family rooms we offer special amenities like a Nespresso machine and fresh fruits. In all rooms you benefit from a complimentary minibar with soft drinks and beer. Like you mentioned in the... More

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Additional Information about Hotel Cascada

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Cascada 4*
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Also Known As:
Cascada Hotel Lucerne

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