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Hotel Cascada

4.0 of 5 Bundesplatz 18, Lucerne 6003, Switzerland
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Certificate of Excellence 2014
Hotel Cascada
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Hotel Cascada
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382 reviews from our community

Traveler rating
    190
    154
    32
    4
    2
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102
133
23
75
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
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Zurich, Switzerland
1 review
5 of 5 stars Reviewed today NEW

We spent there another fantastic weekend, we were not newcomers but frequently guests of this hotel, so worth to go. It's close to the city centre, railway station, the famous concert hall (KKL) and many other spots. The breakfast buffet is very rich. All members of the staff (reception, waiters etc.) are very friendly. Nice place to stay again.

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Panama City, Panama
Senior Contributor
39 reviews 39 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We were a family of 4 so had 2rooms at Cascada. Walking distance fr train station, short cuts via streets to many restaurants and atenolol min walk into old town. They supply u with a free mini bar which they replace daily with water still/sparkling, cokes n beers. Treat u very well and the hotel restaurant Bolero has amazing food.... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Koms70 We particularly appreciate your very kind comment. The great feedback is a wonderful motivation for the entire CASCADA and BOLERO team. We also forwarded your review to Fernando. Thank you very much also for the recommendation. It would be a great pleasure to welcome you again. More

Clearwater, FL
Senior Contributor
27 reviews 27 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is in a great location - walking distance from everything including the train station and the old town. The rooms were a nice size and the beds were comfortable. The breakfast was very good - especially the made to order eggs. I swear they must have had chickens out back because the eggs were so fresh - so... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear LightningGal We are delighted that you enjoyed your stay at CASCADA. Your review on TripAdivsor is a great motivation for us. We are happy that we could contribute with our service and amenities to your fabulous stay. It would be a great pleasure to welcome you back again soon. More

Geneva, Switzerland
Top Contributor
72 reviews 72 reviews
31 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had a huge family room with nice little conveniences such as a Nespresso machine with free coffee and drinks. The room was very big, clean and very modern. I found the mattress a bit too hard, but that's quite personal. The kids loved the huge sofa bed. The breakfast buffet at the Bolero restaurant on the ground floor was... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Daniel1200 Thanks a lot for your great feedback. You booked one of our Deluxe/Family rooms they are very comfortable and big like a Juniorsuite, and you can use a Nespresso machine with free coffee there. In all our rooms we offer free drinks from the minibar and a kettle with tea and coffee. Thank you for mentioning the breakfast... More

Paso Robles, California
Top Contributor
51 reviews 51 reviews
23 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The Hotel Cascada was just perfect for us. We arrived in Lucerne by train and this hotel was a easy walk from the train station. We arrived early in the day and while we were not able to get early check-in, they were very accommodating in holding our luggage, so we could do some exploring of the city. The hotel... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear twovagabonds Thank you for your great reviews on TripAdvisor for the hotel CASCADA and also for the restaurant BOLERO. We are very happy you enjoyed the time with us. We are looking forward to welcome you again and wish you all the best. More

Zurich, Switzerland
1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is very modern and new, with big rooms. The location is convenient, just 7-10 minutes away from the train station (walking). The staff is friendly and very helpful. I really enjoyed my stay and definitely recommend this hotel!

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Cookie-dk Thank you very much for your great review and your recommendation. We are happy to hear you enjoyed your stay at CASCADA. We are looking forward to welcome you again. Best regards from Lucerne More

Melbourne, Oz
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had a very generous sized room. The bed was okay - but the base squeaked whenever we turned over, but was reasonably comfortable! Beware of the nasty, sharp, protruding corners on the bed base - Yikes!!! Smashed my leg twice - king-size bruise! Lovely to have two single duvets on the bed. The generous-sized shower recess, NOT in the... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Ann045 Thanks a lot for your wonderful review. Although you got some not wanted souvenirs from the corners of the bed. Thank you for the note about the squeaky noise we will check that. We are happy to hear you enjoyed the amenities in our new rooms, that's really great when we can surprise our guests with such small... More

Bangkok, Thailand
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

The hotel facility is new. But, you can bet their service is no amateur at all. They are very professional.providing good helps from the very beginning. A few days before our arrival, a reminder - their welcome email, contained with the well direction to hotel from the train station, helps us not to wasting any time figuring out how to... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Fr_SEA Thank you for the nice and detailed review about CASCADA hotel. We are happy when you and your family enjoyed your stay at our hotel, and we could contribute with our service and friendly staff members to your fabulous stay. We are looking forward to welcome you again and hope you and your family had a pleasant journey... More

Senior Contributor
35 reviews 35 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel was really nice and had nice modern rooms although the single did feel a little cramped and only had a view of the other side of the hotel. The staff were nice and there was a good breakfast. Just 5 minutes from the train station and about 15 minutes from the town centre. For some reason the plug... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Katie P Thank you so much for your feedback. We are happy to hear you had a nice time at CASCADA hotel. Thanks for the note about the plug in the sink, we will check this. Almost all single rooms are facing the courtyard. The pro is, it is very quiet but the view is not that awesome. When... More

Vila Velha, Espirito Santo, Brazil
Contributor
13 reviews 13 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is very good, with a parking place beside. The rooms aren't big , but are clean and confortable. The location is excellent, and you can go by walk to the the good locations in the city. But the highest point is the restaurant. There you taste the famous pasta prepared in front of you, inside a big cheese.... More

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Ronaldo d Thank you very much for your great review. So you were delighted of our "Macarrones flambeados" we are very glad to hear this, and that you enjoyed your stay at CASCADA of course. We hope you had a pleasant journey back home and we are looking forward to welcome you again. Hasta luego More

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Additional Information about Hotel Cascada

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cascada 4*
Number of rooms: 66
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Also Known As:
Cascada Hotel Lucerne

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