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Hotel Cascada

Certificate of Excellence
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Bundesplatz 18, Lucerne 6003, Switzerland
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Best prices for: 1 room 1 guest
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Hotel Cascada
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Hotel Cascada
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438 reviews from our community

Traveler rating
    219
    176
    36
    4
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Great location; walking distance to train station; Clean and modern. Bathrooms a bit small. Good breakfast. Free water in mini bar; free wifi ; bikes available to rent; Hotel restaurant, Bolero rated highly on other tripadvisor reviews. Did not get a chance to try.

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear AugustFlowers Thank you for your very good review. We hope you enjoyed your stay with us and had a pleasant journey back. All the best and sunny regards from Lucerne. More 

New York City, New York
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Clean and modern rooms; good wi-fi; 7th (top) floor room had the feel of a garret with sloped ceilings and a skylight, but in a charming way. Friendly staff. Location is a convenient, 5-10 minute walk to the train station, Lake Lucerne, and Old Town. The breakfast buffet was the best I've ever had -- the staff will make you... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear louis917 Your detailed description of our breakfast buffet is great, thanks a lot. We appreciate your overwhelming review about the CASCADA hotel. We hope you had a pleasant journey back home with a lot of good memories of Lucerne. Best regards More 

Wellesley, Massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

I had an excellent stay and will stay there again when I go back. My room was neat, clean and relaxing. Most important, it had the best hotel mattress I have ever slept on. Not too firm, not to soft. As a person with a back problem, this is very important to me. Also, I had a number of small... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear william p Thank you very much for your compliments about our hotel. We are very happy that you slept well on our mattress, and enjoyed your stay with us thoroughly. Thanks a lot for taking time to write such a good and detailed review. We would be pleased to welcome you again at CASCADA hotel, and wish you all... More 

New Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 week ago

The hotel staff was very friendly. Our breakfast was included in the price. It was wonderful. I didn't expect more than a continental breakfast but to my surprise it was a full breakfast. Although the room was small it was very clean and extremely comfortable. The hotel was close to the train station and only took 8 minutes to get... More 

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Mandylyn412 We love to hear that you loved the CASCADA and fully enjoyed your time with us. Thank you for your absolutely great review and your recommendation. We hope to see you again soon and wish you all the best. More 

Perth, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of four thoroughly enjoyed our stay at the Hotel Cascada. The service was excellent and friendly and the breakfast was wonderful. Our daughters loved filling in the little form at breakfast to order their eggs or omelettes! The coffee machine, water and fruit was a lovely touch as were the chocolates on our beds. We had a family... More 

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear ALJN2004 Thank you very much for your wonderful feedback! We love to hear you and your family enjoyed your time with us and we could contribute with our amenities and our service to your excellent stay. We hope you had a good trip back home! It would be a pleasure to welcome you and your family again at CASCADA... More 

Camarillo, California, United States
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is very close to the train station and town so very convenient. The staff was polite and helpful. Check in was easy. Our room was clean and comfortable. The breakfast was a pleasant surprise. We knew breakfast was included however, it was better than just good. It was the best we've every had at a hotel and the... More 

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CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Melinda B Your review is great! What motivating words for us and especially for our breakfast. It would be a pleasure to welcome you again at CASCADA hotel next time you visit Lucerne. Sunny regards! More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

Very nice hotel, booked a single room that was really really small. The rest was good, central located nice staff. The price is a little expensive but is Luzerne. From the pictures the place looks a lot bigger that what is in reality.

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Franscesco P Thank you for your very good review, although you expected a bigger room. We hope you had nevertheless a nice stay with us, and enjoyed everything else. Best regards from sunny Lucerne More 

Singapore, Singapore
1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Modern, clean and comfortable stay. Good spread of breakfast with yummy eggs prepared to your preference. Champagne is available for consumption in the breakfast spread. Less than 10mins of walk to/fro train station.

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear xveipheng Thank you for your detailed and nice feedback. We are very pleased to hear we could contribute with our service and amenities to your fabulous stay. It would be a pleasure to welcome you again. Sunny regards from Lucerne More 

Sea Girt, New Jersey
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

This is a nice boutique hotel in a convenient location. It is about 2 blocks from the central train station and the lake. Also, its is a short walk to the old city section of Lucerne. The rooms are very clean and nicely decorated each one is a little different. The lighting was different than anything I've seen in a... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Bob G. Thank you very much for your great comment an the recommendation. We love to hear that you like the design of our waterfall rooms. If your room is too warm, you can also ask at the reception for an extra electricity key, so you can keep the air condition on, when you left the room. We would... More 

Senior Contributor
29 reviews 29 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

A friend and I stayed at the Cascada for one night, it is only a 5 minute walk away from the train station, Lakeside, restaurants etc. The receptionist, Barbara, was most helpful on our arrival providing us with a city map and recommendations for sightseeing and eating out. The room was a compact twin but it was modern, spotlessly clean... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Reaneybean80 We are delighted that you enjoyed your stay at CASCADA. Your detailed review on TripAdvisor is a great motivation for us and we have forwarded your feedback to Barbara also. It would be a great pleasure to welcome you again soon. More 

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