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Hotel Cascada

4.0 of 5 Bundesplatz 18, Lucerne 6003, Switzerland
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Certificate of Excellence 2014
Hotel Cascada
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Hotel Cascada
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399 reviews from our community

Traveler rating
    196
    161
    36
    4
    2
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105
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
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Pune, India
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel is located very close to the main train station, making it very easy to make easy day trips to other places. Also all the attractions are closeby. Breakfast spread is excellent. Rooms extremely neat and very well furnished. A very polite front office and a very good tapas buffet- if you would like. Definitely recommend this place, due... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at this hotel for 3 nights in August 2012 and thoroughly enjoyed our stay! Conveniently located close to the train station, the hotel is within comfortable walking distance to anywhere in the city of Lucerne. The service at the front desk was very good, always very helpful and friendly, staff went out of their way... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Scott S We particularly appreciate your very kind and detailled comment. The great feedback is a wonderful motivation for the entire team. Thank you very much! It would be a great pleasure to welcome you again soon! More 

Guildford, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We have two rooms stay in Cascada, the rooms were assigned nearby which was good. The staff were helpful, breakfast was really good, the rooms were just like the pictures on their booking website, clean, decent and spacious. The hotel location is ideal, not far from the station, it takes 10 minutes if you know the direction you can easily... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Yiting Z Thank you very much for your review on TripAdvisor. We are happy that you had a wonderful stay with us. We hope that you returned with good memories from your trip and the city Lucerne. It would be a great pleasure to welcome you again soon Kind regards More 

Pittsburgh, PA
Senior Contributor
47 reviews 47 reviews
46 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We asked for a quiet room on a higher floor and got it. Our room was great. It was very large and had a sitting area and desk that could be separated from the bed area with a curtain. There were lots of places to put things, and the room was well equipped - refrigerator and coffee maker. The bathroom... More 

Was this review helpful? Yes 1
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear chm1423 Thank you very much for your great and detailed comment. We are glad to hear you enjoyed your stay in one of our Deluxe rooms at our hotel. In our spacious Deluxe rooms/Family rooms we offer special amenities like a Nespresso machine, botteled water and fresh fruits. You benefit from the complimentary minibar drinks in all our rooms.... More 

Johannesburg, South Africa
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Hotel was clean and staff were relatively friendly,once they thawed. Breakfast was good. The room was however tiny and the oddest shape, made it hard to be anywhere but on the bed. Walking distance to all main attractions. Quite noisy though, between trains and drunken revelers the sleep could have been more peaceful.

Was this review helpful? Yes 1
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Claire M Thank you very much for your good review on TripAdvisor, although you did not feel that comfortable. Many of our rooms are for single use or for a short stay. For couples, families and long stays we recommend our deluxe rooms, which are spacier but cost also more. These deluxe rooms are also facing to the courtyard,... More 

South Africa
Contributor
17 reviews 17 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 18, 2014

Stayed for two nights in October, two adults and one 12 year old. Executive room on the top floor facing the courtyard - no real view but very quiet. The room itself was by far the largest we encountered in Europe during our 3 week trip, modern and well furnished, with a most comfortable bed. In room facilities included a... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear GrantlSouthAfrica Thank you very much for your great feedback on TripAdvisor. It seems like you and your family have enjoyed your stay in Lucerne. We are happy that we could contribute with our service and amenities to your fabulous stay.  We are looking forward to welcome you back again. More 

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed December 14, 2014

Stayed 2 nights here and enjoyed my stay. The location was in very easy walking distance to the train station and ferry and many of the main sights (kappelbrucke, old town, etc) The room was very quiet - never heard the neighbors coming or going. Bed was very comfortable and I had an amazing view out my window of one... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear Justin G. Thank you for your great feedback on TripAdvisor. It seems like you have enjoyed your stay in Lucerne. We are happy that we could contribute with our service and amenities to your fabulous stay. It would be a great pleasure to welcome you again. Best regards from Lucerne More 

Tampa, Florida
2 reviews
3 of 5 stars Reviewed December 12, 2014

With trips to Lucern planned in the future with our business, we utilized Trip Advisor to pick a site near the train station for our stay 12/6-10/14. Convenience to the station(10 min. walk) was paramount. The room was nice and the restaurant, its food and service staff was excellent. After late nights combining work and vacation, we hoped to sleep... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear curtiseh Thank you very much for your review. I'm really sorry for the rumour from the upper floor during your stay. I would appreciate it, if you could tell me more details so I can discuss with my front office staff about the right approach in such case. I just could find out that you informed us about the... More 

Auckland, New Zealand
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed December 8, 2014

My wife and I really enjoyed our stay at Hotel Cascada and in in the lovely city of Lucerne. Location wise it was an easy walk into the city centre. The hotel was clean and tidy and the restaurant served good food and breakfasts. It wasn't cheap but nothing in Switzerland is! Our only complaint is that the bathroom in... More 

Was this review helpful? Yes
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear S_MurrayNZ Thank you very much for your great review on TripAdvisor, we are delighted to hear you enjoyed your stay with us. We hope you had a pleasant journey home and we would be happy to welcome you again. Best regards from Lucerne More 

Atlanta, Ga
Top Contributor
101 reviews 101 reviews
65 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed December 5, 2014

I needed a hotel for a one night stay in Lucerne after doing the Golden Pass and before going to Italy and I found Hotel Cascada on Trip Advisor. The hotel is located about a 10 minute walk from the train station in a quiet area. My room was located on the third floor and was reasonably spacious. It was... More 

Was this review helpful? Yes 1
CASCADA_hotel, Manager at Hotel Cascada, responded to this review

Dear BobZAtlanta_Ga First of all thank you very much for your meaningful review. Unfortunately it sounds like you slept really bad in one of our beds. We are really very sorry for that! We will immediately check the bed and discuss about a solution which is acceptable for all our guests. (Some reviews before guests noted the beds are too... More 

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Additional Information about Hotel Cascada

Address: Bundesplatz 18, Lucerne 6003, Switzerland
Phone Number:
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Cascada 4*
Number of rooms: 66
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Also Known As:
Cascada Hotel Lucerne
Hotel Style:
#3 Family Hotel in Lucerne
#6 Business Hotel in Lucerne
#6 Best Value Hotel in Lucerne
#8 Luxury Hotel in Lucerne
#8 Romantic Hotel in Lucerne

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