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Hotel des Balances

Certificate of Excellence
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Am Weinmarkt, Lucerne 6000, Switzerland
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1 room 1 guest
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Hotel des Balances
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657 Reviews from our TripAdvisor Community

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Traveler rating
    425
    177
    31
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (160)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
  • All months
    (657)
  • Mar-May only
    (146)
  • Jun-Aug only
    (220)
  • Sep-Nov only
    (162)
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Gibson City, Illinois
Level Contributor
5 reviews
5 of 5 stars Reviewed yesterday NEW

We stayed 5 nights in this fabulous, family owned and operated hotel right on the Reuss River between the two famous Luzern bridges and next to the needle dam. Every one of the staff were extremely friendly and extremely helpful. The breakfasts were the best of any of our hotels we stayed at in Switzerland or Italy. Presentation was exquisite.... More 

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Boston
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The hotel is in a fabulous location,with incredible views, close to the train station, in walking distance of everything. We especially enjoyed the restaurant with dreamy terrace dining. Breakfast was super and we enjoyed our first night dinner so much, that I went back the next night for another piece of perfect sole. We stayed during some very warm weather,... More 

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Atlanta, Georgia
Level Contributor
8 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

This is one of the more expensive hotels that we have stayed at in Europe. The location is exceptional for access to nightlife, views, proximity to rail station, common areas of the hotel were very good...those are all great attributes. The room itself was underwhelming by most any measure. Very tiny, if not austere; no air conditioning (an issue in... More 

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Appleton, Wisconsin
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This is a beautiful old hotel which has been completely redone for luxury and comfort. The setting of the Hotel is right on the river which looks out to the lake. Luzern is a larger Swiss city with the feeling of being in a smaller city. It has charm, mountain views, history, museums, wonderful shopping and great restaurants. The hotel... More 

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Croydon, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We were in Luzern for three days and wanted to stay centrally. Hotel des balances is very central with a terrace overlooking the chapel bridge. We stayed in the cheaper rooms overlooking the old town- small but very comfortable. The breakfast buffet was fantastic. One slight criticism, some of the waiting staff were a little snooty which was a bit... More 

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Los Angeles
Level Contributor
141 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family of five had two rooms here with balcony views of the river. The rooms were very well appointed (thank you for the fan in each room's closet that allowed us to be comfortable during the heat wave!) and the hotel service was exquisite. The location is exceptional, right along the waterfront and in the heart of the old... More 

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Perth, Western Australia
Level Contributor
112 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a novice reviewer you can only take a property as you find it at the time you were there. This hotel has it all except it is totally unprepared for consistent hot weather except when you enter the hotel they have an air conditioner to lull you into a false sense of security. So back in a very cold... More 

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Kauniainen, Finland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Des Balances is a beautiful hotel in a perfect location in the heart of old town of Luzern. We stayed on the top floor in a stylish room with a beautiful terrace overlooking Mount Pilatus and River Reuss. The view was spectacular. The delicious breakfast was served in the balcony over the river. We enjoyed both the food and the... More 

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Nottingham, United Kingdom
Level Contributor
32 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 26, 2015

We were very pleased to find that our first choice hotel in Lucerne was not available on our chosen dates as we went to Des Balances which turned out to be much better. It has a great location, fronting on to the river and a short walk from the lake, good restaurants and the rail station. All the staff are... More 

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surrey
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 25, 2015

The location of this hotel is great. It is right on the river and we enjoyed taking breakfast on the terrace watching the swans swim below us. It was easy to walk to the boat and train station and there is plenty to do in the area. Including buffet breakfast with your booking is a good thing to do as... More 

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Hotel Review Summarization

What travelers say

  • Old town(10)
  • Chapel bridge(7)
  • River view(6)
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408 photos of this hotel

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Hotel & grounds (2)
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