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Hotel des Balances

Certificate of Excellence
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Am Weinmarkt, Lucerne 6000, Switzerland
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1 room 1 adult
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Hotel des Balances
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724 Reviews from our TripAdvisor Community

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Wellington, New Zealand
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Very pleasant hotel, centrally located in Luzern. Had room overlooking the river-would recommend paying extra for this. Even by Swiss standards breakfast and restaurant seems expensive. However, cafes restaurants and supermarkets very close.

Helpful?
1 Thank ieuan168
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your great review! We are glad that you have enjoyed your stay with us and do hope to welcome you back soon. More 

California
Level Contributor
85 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a tardy review. My wife and I stayed here in September of 2014 and wished we had more nights at this lovely hotel. The location is central and the views are spectacular. Please see images. We used our United miles and upgraded a couple of weeks ahead of arrival after finding out how reasonable the cost was for... More 

Helpful?
Thank wing49er
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your late, but not too late, and very nice review. We are very happy that you share your fond memories of the Hotel des Balances with other travellers around the world and do hope to welcome you back some day soon, More 

Bengaluru (Bangalore), India
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed in this hotel with my husband in their suite room with river view and private balcony during our Christmas trip to Lucerne and had a beautiful stay. The suite was spacious with a a very comfortable bed, great washroom with shower , tub , additional powder room and a sitting area. The facilities and amenities were impressive and... More 

Helpful?
Thank snedin2013
Balances, Assistant Manager at Hotel des Balances, responded to this review

Many thanks for your great review! We are glad that you have enjoyed your stay with us! More 

Zurrieq, Malta
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

It was an amazing experience. We stayed for one night only, but it was good enough to feel relaxed and enjoying the festive season. We did not have breakfast in the hotel. Hotel location is right in the heart of Lucerne abutting onto the river. This made it magical to stay overnight.

Helpful?
Thank Martin S
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your amazing review! Comments like this put a smile on our faces :) More 

Denver, Colorado, USA
Level Contributor
59 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for only one night at the end of our 18 day European travels and were pleased with our choice. We had a lovely corner room on a top floor with a small balcony and a wonderful view of the river and the town. While the weather was far from perfect the scenery was still extraordinarily lovely. The... More 

Helpful?
Thank RockyMountaintravel
Balances, Assistant Manager at Hotel des Balances, responded to this review

Many thanks for your wonderful review! We are proud and happy you enjoyed your stay at our hotel and hope to welcoming you again, next time with some sunshine hopefully. More 

Brisbane, Australia
Level Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights and enjoyed our stay immensely. The bed was very comfortable and we loved having it turned down ready for bedtime. Not to mention the little chocolates left on the pillows. The staff were incredibly helpful and we loved going to the bar for our welcome cocktail. The hotel is very close to lots of... More 

Helpful?
2 Thank sneaky_nu123
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your great review! We are glad that you have enjoyed your stay with us! Best regards from Lucerne! More 

Dubai, United Arab Emirates
Level Contributor
102 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Wow, this hotel was spectacular. I couldn't believe my eyes when we drove up the little cobbled streets into the courtyard and first saw the hotel facade. I didn't see this on the website, the whole facade was painted by a famous artist and it was so very beautiful and different to any hotel facade I have stayed in. I... More 

Helpful?
1 Thank FussyChic
Balances, Assistant Manager at Hotel des Balances, responded to this review

Wow, your review is spectacular. Thank you very much! To read how much you enjoyed your stay with us makes us very happy! Best regards from Lucerne! More 

Minneapolis
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Every hotel has pros and cons. It's funny how a hotel is SO CLOSE to being excellent ONLY because it lacks a very small tiny quality. Hotel Des Balance is one of them. I stayed here for 2 nights: my room had a view of Lake Lucerne and the famous chapel bridge, a great bathroom and amenities with a Nepresso... More 

Helpful?
1 Thank TeaSnob4Ever
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your good rating. We are sorry for the inconvenience you had during your stay with the wifi connection. Thanks to your comment we could find out the problem of an external server error and it has been solved. We totally agree that friendly and welcoming staff is the most important value and we would be... More 

Barcelona, Spain
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Both my husband and I spent 2 nights here for our babymoon. ROOMS We had a double room facing the river. I have to say that the room was on a small size and the toilet was tiny but nevertheless warm and cosy. I love the ambience, and view, amazing. While the rooms were had modern fixtures and amenities, the... More 

Helpful?
1 Thank thepearlyn
Balances, Assistant Manager at Hotel des Balances, responded to this review

Thank you very much for your great feedback as well as the compliments to our team. We are happy that you had a wonderful holiday experience and would love to welcome you back soon. More 

Singapore, Singapore
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 25, 2015 via mobile

Walking distance from the train station. We got a junior suite and the view was lovely from the balcony. Clean room, and nice bathroom. Complimentary capsule coffee. Reception was helpful to make dinner reservations for us and provide directions. Will stay at this hotel again when we're back in Lucerne!

Helpful?
Thank thepersp
Balances, Assistant Manager at Hotel des Balances, responded to this review

thank you very much for your great review! We are glad that you have enjoyed your stay with us! And we certainly do hope to welcome you back. More 

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