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Hotel des Balances

Certificate of Excellence
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Am Weinmarkt, Lucerne 6000, Switzerland
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Hotel des Balances
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623 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Leawood, Kansas
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hotel des Balances offers a central location within walking distance to the train station, restaurants, tourist sites and shopping. The staff was friendly and helpful. We had a comfortable room with a beautiful terrace overlooking the water. We also enjoyed a glass of wine on the terrace off the lobby. I would return to this hotel if visiting Lucerne again.

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Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed at this hotel for several weeks, using it as a base for shorter trips. It became a home away from home and we came to appreciate the staff and the facilities in ways that one doesn't with short stays. The front desk staff were very professional, and always there to assist with planning and advice. Rachel and Susanna... More 

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Milton Keynes, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Very nice Hotel after a long train journey from London .....lovely room ....great river view room. The meal in the restaurant was lovely if even a little expense ....but that's the price you pay for quality food and really good service.

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Warrington, United Kingdom
Top Contributor
121 reviews 121 reviews
44 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago

We really liked the Hotel des Balances. It is in a great location with real character. The rooms are very comfortable and well equipped, and the staff on reception were very welcoming and helpful. It is a bit of a challenge to find if you are driving as you do drive through 'pedestrian only' areas to reach it.

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Fleet, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent location for fabulous hotel. Great staff from reception to bar. Had river view room and worth the extra for the view alone. Lucky to have arrived during a festival and will be able to watch the fireworks from our balcony if we want to. Agree with other reviews about bugs and leaving windows open! Not a great idea. Am... More 

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Minneapolis, Minnesota
Top Contributor
195 reviews 195 reviews
31 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed in a double room with river view in June. First of all, the room itself was very spacious and overall a very comfortable space. The bathroom was also pretty big by hotel standards. The bed was large and comfortable as well. The terrace with view of the river and town was awesome. Yes, it's expensive, but Switzerland is... More 

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Sydney, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was an amazing hotel with exceptional service. On arrival we were greeted by a porter who came to our room to check if we needed anything. They clean the rooms twice a day which is fantastic. We were also given a platter of lollies with a beautiful card on arrival. The hotel itself is in a great location in... More 

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Fort Lauderdale
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had a very nice stay here this week - our last stop on a 4 week tour before returning home. We reserved a junior suite with a balcony and the room was nice; the view of the river and wooden bridge were great. We did have trouble learning to use the modern lighting system, but the staff were friendly... More 

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Heidelberg, Germany
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

With the picture perfect location (right on the river!), comfortable rooms and a 5 star breakfast, I’m not sure what else a visitor to Lucerne could wish for! Having breakfast on the beautiful terrace felt akin to having a waterfront table on a cruise ship, it was fantastic. I also found the staff delightful and prices reasonable considering the quality... More 

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SYDNEY
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed May 27, 2015

Beautiful staff, beautiful location, beautiful city. Definitely return when I'm old and gray. Tremendous views over the distant mountain and peaks, an historic Abbey built in 850AD just over the river, a balcony to soak up the sun, aghhhhhhh

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