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All 64 Lucerne hotels

Hotel ibis budget Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
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Ranked #35 of 64 hotels in Lucerne
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A recent review
4 of 5 stars reviewed 5 days ago
NVwanderlust Mumbai (Bombay), India
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896 people have reviewed this hotel

Traveler rating
    105
    407
    289
    60
    35
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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English first
Chennai, India
Top Contributor
61 reviews 61 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Accor Hotels which owns IBIS is known for its cleanliness and this hotel is no different. It is situated very close to the Lucerne city centre and Railway station. However the rooms are extremely small, with no space to turn around, forget moving around. They lack basics like a phone, toiletries, luggage space, a kettle for water and coffee supplies.... More

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Milan, Italy
Top Contributor
93 reviews 93 reviews
16 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

This really is a budget hotel and you dont get anything more than the basics!. Good: 1. Very close to luzern train station. 10 min walk only. 2. very good english speaking staff. Bad: 1. Very expensive during summer and peak season. 2. Small budget rooms with a very very small bathroom and you will suffocate inside that ..lolz:P 3.... More

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Manuel F, General Manager at Hotel ibis budget Luzern City, responded to this review

Dear InvincibleKP Thanks for your review and your rating. I was very amused reading it and I am happy that you survived our shower. :) The name says it all. Ibis budget offers a good and clean room for a low price. Thank you for staying with us. We hope to welcome you back again next time! Kind regards Manuel... More

Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed here for 3 nights & it was adequate considering it is a budget hotel. The rooms were clean, bright but small. The staff were courteous & helpful, and spoke good English so they were able to answer most of our queries. The breakfast was again in line with the budget hotel approach, with bread, 2 types of cold... More

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Texarkana, Texas
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed here for two nights. Not far from city center...you can ride the bus. Just know that figuring the route out is a little difficult especially if you're not fluent in German. There is a supermarket next door for all your food and drink needs. They have Swiss chocolates if you're looking for any. The room itself pretty much what... More

Was this review helpful? Yes 3
Sydney, Australia
2 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked this hotel as compared to other hotels, it's very well priced for Luzern - but, there is a reason Ibis call this a budget hotel....the mattress on the bed is extremely thin and uncomfortable, and the pillows are also thin - we asked reception for extra pillows as the two supplied weren't enough. The hotel will give you... More

Was this review helpful? Yes 2
Manuel F, General Manager at Hotel ibis budget Luzern City, responded to this review

Dear Roco69 Thank you for your time writing a review about us. ibis budget offers a good and basic equipped room for a budget price. On request you can have extra towels and pillows. No problem. I am sorry to read that you were not satisfied with the given service. However, I hope that you still had an awesome time... More

Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

we stayed here for two nights at the end of October 2013. it was the most reasonably priced hotel in Luzern for our budget! The hotel whilst it states budget, is well layed out, exceptionally clean and love the well used layout of the rooms with the single being a bunk above the double! What a great idea! What can... More

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Manuel F, General Manager at Hotel ibis budget Luzern City, responded to this review

Dear Jo M Thank you that you found some time to drop a few lines about us. Better late than never ;) I am happy to read that you were satisfied with your stay here in Lucerne. Thank you for being our customer! We hope to welcome you back once again. Kind regards Manuel Fajardo More

Melbourne, Australia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

The accommodation was basic but clean. Cheaper option so you really get what you pay for. I wouldn't recommend staying here if you are travelling by car. There is very limited car spaces available and these can't be booked. We missed out as there is huge demand for parking. We had to park streets away on the side of the... More

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Contributor
16 reviews 16 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked this hotel as a budget option in the city to explore Luzern as part of a European road trip. Decided to go with budget to keep the cost down and spend more on excursions and quality restaurants. The hotel only has a small car park which was full upon arrival so had to drive around to find a parking... More

Was this review helpful? Yes 1
Manuel F, General Manager at Hotel ibis budget Luzern City, responded to this review

Dear Tomastn Thank you for your review here on TripAdvisor. I am sorry to read that you were not satisfied with our facilities. As we are located very close to the city centre most guests arrive by public transport. Our car parking spaces are limited to 30 spaces. The reception staff is always happy to give out more towels and... More

Hong Kong, China
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very typical Ibis hotel, neat and clean. Good location, near the city center and train station, staff are very nice. remember to bring adaptor as they won't borrow you or you will need to buy a there.

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Boston
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We selected this hotel for the usual reasons -- price, the good reviews, and price. But we were very surpassed with what we got. You can count on a US "budget hotel" having more than its share of oddities -- not this hotel! The rooms were small, but very comfortable. There was very little inside or outside noise. The staff... More

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Manuel F, General Manager at Hotel ibis budget Luzern City, responded to this review

Dear Sox_Fan47 Thank you very much for your positive and honest rating. It motivates us to keep up good work. Thank you for staying with us. We hope to welcome you back once again! Kind regards from Lucerne Manuel Fajardo More

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Additional Information about Hotel ibis budget Luzern City

Address: Kellersstrasse 4/6/8, Lucerne 6005, Switzerland (Formerly Etap Hotel Luzern City)
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Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $
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Amenities

Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style
#1 Best Value Hotel in Lucerne #1 Green Hotel in Lucerne
Number of rooms
128

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