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Etap Hotel Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland
Hotel amenities
Etap Hotel Luzern City
Ranked #28 of 64 hotels in Lucerne
3.5 of 5 stars 369 Reviews
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369 reviews from our community

What travelers say about this hotel
  • Train station(23)
  • Very clean(9)
  • Bunk bed(6)
  • Good value(5)
  • Glass door(3)
  • Grocery store(3)
  • Long walk(3)
Traveler rating
    52
    167
    117
    20
    13
Only show reviews for Family (98) | Couples (179) | Business (22)
Date Rating
Hong Kong, China
Senior Contributor
43 reviews 43 reviews
Reviews in 22 cities Reviews in 22 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed June 3, 2012 NEW

Clean room supermarket next door saved my life Excellent customer service Answer all of your questions Friendly staff Nice and quiet hotel Excellent Wifi Lift is available 10 mins walk to hotel 5 mins to take a bus to HBF BUT Shower cabin is sooooo small and you can see naked bodies from outside

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Bangalore
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed May 31, 2012 NEW

Fabulous location- bus stop just outside the hotel and 10mins ride to main station. Supermarket next door is another advantage. Very very clean rooms- almost as if it was brand new. Rooms have a bunk bed- my daughter was thrilled with that. Do not expect any added service...you would need to buy everything at a vending machine, including adapters etc.... More

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Los Angeles, CA
Contributor
19 reviews 19 reviews
Reviews in 18 cities Reviews in 18 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed May 28, 2012 NEW

Switzerland is a very very very expensive country and hence so are the hotels. I didn't realize how expensive Lucerne is ... until I got there. We booked this hotel cuz quite frankly, all the other hotels with decent reviews were much much more expensive. Unfortunately, I wish we would've paid more to stay elsewhere. 15 min walk from the... More

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Vienna, Austria
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 27, 2012

Hotel is very close to Luzern train station. It was easy walking to the most tourist sites. There is a supermarket next. I asked for a family room, and I had. It was big enough for my children play in between. In short, it is a good hotel, and cheap for the Swiss templates. Due to the price, I do... More

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Dover, NH
Contributor
15 reviews 15 reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 22, 2012

My wife and I had a modest stay at the ETAP Hotel in Luzern. The hotel is near the train station, but it is located slightly away from the tourist sites, so plan on at least a 10-15 minute walk to get to the most popular tourist destinations. The cost of the room was over $100US total for each night.... More

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Posted by an Accorhotels.com traveler
Madrid
Contributor
12 reviews 12 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed May 21, 2012

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Chennai (Madras), India
Senior Reviewer
8 reviews 8 reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed May 15, 2012

We stayed here en route to visiting Pilatus. True to Etap culture, the rooms are utilitarian, breakfast is a compact fare. (The bread they served was something we had not eaten anywhere in the world !!) The hotel is just a 7-10 mins walk to the railway station and the lake side. (There is no swimming pool attached, I selected... More

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UK
Contributor
14 reviews 14 reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 8, 2012

It does what it says on the tin. the room and toilet are clean. the bed very comfortable. the breakfast is functional. the working staff with the exception of a lady at reception on 8th may was friendly and efficient. it is also close to the rail station and makes for a good base for exploring the city.

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Stela Iordachel, Assistant Manager at Etap Hotel Luzern City, responded to this review
May 14, 2012

Dear Madam, Dear Sir Thank you for taking the time to make a review following your stay at Etap Hotel Luzern City. Your opinion is very important to us. The inputs of our guests enables us to make improvements and continue to show our dedication to their loyalty We are looking forward to welcoming you again soon at our hotel.... More

shillong
Senior Contributor
47 reviews 47 reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 7, 2012

We spent two nights . Most of the time we were outside , therefore the room served our purpose of having a good night's sleep in a clean and quiet room. It was not too far from the hotel but if you have heavy baggage you will need a taxi.However , there is a bus stop opposite the hotel. Very... More

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See 4 more reviews by kakati_a for Lucerne
London, United Kingdom
1 review
4 of 5 stars Reviewed May 7, 2012

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Additional Information about Etap Hotel Luzern City

Kellersstrasse 4/6/8, Lucerne 6005, Switzerland
Price Range: PLN: $$

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