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Hotel Beau Sejour Au Lac

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53 Haldenstrasse, Lucerne 6006, Switzerland
Hotel amenities
Hotel Beau Sejour Au Lac
Ranked #48 of 64 Hotels in Lucerne
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5 reviews from our community

Traveler rating
    3
    0
    0
    2
    0
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3
2
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Russian first
  • Any
English first
Seattle, Washington
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed December 17, 2013

The hotel manager has a bad habit for overcharging guests. Our reservation was made from Geneva on September 9. We were told that breakfast was included in the price quote. At check-out on September 11, the desk manager, Sissi, tried to increase the bill for breakfast. We had been warned about this dubious practice from an earlier Trip Advisor report.... More

Was this review helpful? Yes 3
Reno, NV
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 31, 2013

when grace prevailed and old world manners were a thing to be valued. This hotel looks like it was frozen in another era. The dining room is simply old style elegant and our breakfast was served to us on proper china and linen. The rooms are pretty and ours had a balcony overlooking Lake Lucerne. Our bathroom had a giant... More

Was this review helpful? Yes 1
Sydney, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed June 28, 2013

We sought out this hotel on our return to Lucerne, haveing stayed on our last trip. Vintage furniture and a but dated, but that was part of the appeal. However, upon vacating we were charge substantially more for the night than originally arranged via phone from Australia. Be aware, Sisi loves her Swiss Francs... and yours!. A nice old place... More

Was this review helpful? Yes 2
Tokyo, Japan
Contributor
18 reviews 18 reviews
14 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 2, 2011

We stayed at this hotel just by accident because another hotel which we were supposed to sleep at had a pipe problem and we were guided to go to Beau Sejour instead. My first impression for Beau Sejour was that room and furniture are a little bit outdated; however, our experience at this hotel has turned out very much satisfying... More

Was this review helpful? Yes 2
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Additional Information about Hotel Beau Sejour Au Lac

Address: 53 Haldenstrasse, Lucerne 6006, Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne

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