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Hotel Beau Sejour Au Lac

53 Haldenstrasse, Lucerne 6006, Switzerland
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Hotel Beau Sejour Au Lac
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1 room 1 guest
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Ranked #50 of 70 Hotels in Lucerne
A recent review
5 of 5 stars Reviewed October 24, 2014
Odessa-Transfers Odessa, Ukraine
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13 Reviews from our TripAdvisor Community

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Traveler rating
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    4
    1
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6
3
3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Russian first
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English first
  • All months
    (13)
  • Mar-May only
    (4)
  • Jun-Aug only
    (5)
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    (3)
  • Dec-Feb only
    (1)
All months
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Except for the view from the room nothing else is good in this hotel. The staff speak absolutely NIL English making it very difficult for us to communicate .The breakfast was just Crossiants and bread in a basket with a choice of coffee or tea...nothing else !! The rooms are basic and hottttt in summer. The place exudes a ghostly... More 

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Dubai, United Arab Emirates
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 29, 2015

The picture doesnt show the actual scenario. the hotel is right on the road with no garden as shown in the picture. the hotel is staffed with 3 people, none of whom know English. Breakfast options are bad. insects all over the building. there was a leak in the bathroom going to the floor below and the lady blames us... More 

Was this review helpful? Yes 1

Travelers are raving about these Lucerne hotels

New Delhi, India
2 reviews
2 of 5 stars Reviewed July 9, 2015

understaffed with only one german speaking lady. no cards accepted. poor breakfast. difficult communication. except for location and wifi nothing positive unless you like truly classic, not renovated 70s mansions..poor value for money and definitely not worth any stars

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Odessa, Ukraine
Level Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 24, 2014

We stayed in this hotel for only one night on our bus trip to Switzerland. We had a charming room on the last floor with a view of lake - and the view was more than magnificent especially on the sunrise! We haven't heard any noise from the road (although road was right next to the hotel), so we had... More 

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Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed December 17, 2013

The hotel manager has a bad habit for overcharging guests. Our reservation was made from Geneva on September 9. We were told that breakfast was included in the price quote. At check-out on September 11, the desk manager, Sissi, tried to increase the bill for breakfast. We had been warned about this dubious practice from an earlier Trip Advisor report.... More 

Was this review helpful? Yes 4
Reno, NV
Level Contributor
48 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed July 31, 2013

when grace prevailed and old world manners were a thing to be valued. This hotel looks like it was frozen in another era. The dining room is simply old style elegant and our breakfast was served to us on proper china and linen. The rooms are pretty and ours had a balcony overlooking Lake Lucerne. Our bathroom had a giant... More 

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Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 28, 2013

We sought out this hotel on our return to Lucerne, haveing stayed on our last trip. Vintage furniture and a but dated, but that was part of the appeal. However, upon vacating we were charge substantially more for the night than originally arranged via phone from Australia. Be aware, Sisi loves her Swiss Francs... and yours!. A nice old place... More 

Was this review helpful? Yes 3
Tokyo, Japan
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 2, 2011

We stayed at this hotel just by accident because another hotel which we were supposed to sleep at had a pipe problem and we were guided to go to Beau Sejour instead. My first impression for Beau Sejour was that room and furniture are a little bit outdated; however, our experience at this hotel has turned out very much satisfying... More 

Was this review helpful? Yes 2
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