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Hotel Schweizerhof Luzern

Certificate of Excellence
Schweizerhofquai, Lucerne 6002 , Switzerland
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1 room 1 guest
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Hotel Schweizerhof Luzern
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188 Reviews from our TripAdvisor Community

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Traveler rating
    153
    28
    7
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    0
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
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  • English first
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  • Italian first
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English first
  • All months
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    (47)
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New York City, New York
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Perfectly located on the lake, with delightful views if you're on the right side of the hotel (which I was fortunate enough to be on). Quaint little artsy balconies in the room, ideal for a cigar, intimate glass of wine, cognac over the lake. The hotel has captured its very interesting history by creating a story around a special global... More 

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Frick, Switzerland
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Entering the hotel and my familywas greated like true guests: surrounded by friendly staff like Enzo at the reception desk and every wish was swiftly responded to. We felt great. The location was perfect for a quick shopping tour or for taking the boat out on the lake. But the real highlight was being part of the Retro Festival during... More 

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Canal Winchester, Ohio
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I stayed here after a river cruise. The room was spacious, clean and comfortable. Location was perfect for us to walk around Luzern and to get to public transportation when needed. The hotel staff was extremely helpful.

Was this review helpful? Yes 1
Central Russia, Russia
Level Contributor
15 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed here at this hotel during my photoshoot for a cover page of magazine. The room was arranged by the agencies. On the way from airport, the cab driver told me that this particular hotel is known for the best bars! NO, HE WAS JUST LYING! It's not! I didn't find one... Poor me! The room was spacious and... More 

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Annandale, Virginia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is lovely, staff very helpful and service-oriented. However, it's quite a walk to the annex, and our room overlooked a back street. This was disappointing when one of the reasons to stay there is the wonderful location on the lake. The room itself was comfortable but the very modern decor seemed at odds with the traditional public rooms... More 

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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear William Thank you very much for your nice feedback concerning our service and helpful staff. We have invested in a new air conditioning system this spring, so we are surprised to read your feedback. You will find here the newest air conditioning system in town, with adjustable temperature. For a guaranteed lake view room please make sure to reserve... More 

New York City, New York
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Ok....so you're traveling to Switzerland, a landlocked country surrounded by beautiful mountains, railroad tunnels, hills and valleys. What comes to mind also is cheese, lederhosen and banking. But water? Needless to say we were not only surprised by how much water there is in this French/German and Italian speaking country; but how beautiful and clean it is. There are rivers... More 

Was this review helpful? Yes 3
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear James What shall we say after such a review? There is nothing else to add. Just to say thank you and to forward your review to our team. Because they are always there for you! Because they take so much pleasure in reading your nice comments on tripadvisor. This year our team has filled out the best staff satisfaction... More 

MILNTHORPE
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We took advantage of the two night extension to our river cruise. This hotel was in a prime location fronting the lake. Our room was at the back which was disappointing. Breakfast was buffet style and plentiful but nothing special. We had to ask for tea and coffee as we had been overlooked by the waiter.

Was this review helpful? Yes
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Linda Thank you for your kind feedback which we very much appreciate and are pleased to hear that you have enjoyed your stay with us. We always recommend travellers travelling with a cruise or other groups to ask if a payed upgrade is possible to enjoy a lake view room. Regarding our breakfast buffet we right now offer may... More 

New York City, New York
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The most relaxing hotel stays are the ones where you just know that everything is being handled and you can just let go and relax. I stayed here for two nights and had the exquisite experience of being in the best hotel hands. When I wanted an omelette at an odd hour in the afternoon, it was no problem even... More 

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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dera Ariel We are very happy to give all our guests a special treat. Guests like you enjoying an omelette and guests who look for diverse offers, like our guest chef series which continues with star chef Sascha Stemberg. He maintains the classic regional cuisine brilliantly but also a creative-modern haute cuisine, making it a true destination for gourmets. We... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Beautiful, old world hotel. We splurged on their top suite. Top view of mountains and lake from windows and even from bathroom, taking my breath away. Rooms are newly renovated, comfortable, clean and with top furniture, so we'll done on that Schweizerhof! One late afternoon returning we found bed made and room 'made up' but my husband was angry finding... More 

Was this review helpful? Yes 1
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Claire Thank you very much for your kindness to write us your impressions about your stay with us, which are very valuable! The tall guy with glasses is our Clefs D'Or concierge, Enzo Baciocchi, working with us now around 30 years! Did you know that we dedicated Family Goodfriends and him a room due to their special story? The... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Amazing place to stay and very romantic. Loved everything in the hotel and the breakfast is to dye for it. It's very clean and the staff it's very good. I will definitely come back and stay at the same hotel.

Was this review helpful? Yes 1
HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Nelaine Thank you for your review. Yes, the hotel is a very romantic place. Did you know that some guest fall in love and find their future partner at the Hotel Schweizerhof Luzern? In our book "Where history comes alive" you will find the story of Andreas & Claudia Käch-Schaffhauser. They both met here in the hotel and five... More 

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