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Hotel Schweizerhof Luzern

5.0 of 5 Schweizerhofquai, Lucerne 6002 , Switzerland
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Certificate of Excellence 2014
Hotel Schweizerhof Luzern
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Hotel Schweizerhof Luzern
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85 reviews from our community

Traveler rating
    65
    11
    7
    0
    2
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Singapore, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed at Hotel Schweizerhof Luzern from 3 to 5 Dec 2014. Let me start with the positives: 1) Location was excellent - an easy walk from the train station even with heavy luggages, just a 5 min walk to Old Town and a short distance to most attractions. 2) The hotel upgraded us to the next category of room... More 

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Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel has always been a special place to celebrate in Lucerne. It's location is prime and the service and food are excellent. It is a little pricey but SO worth it! If you stay at Schweizerhof be sure to eat the Chateaubriand at their Restaurant and stop by their beautiful bar with live piano music! Such an experience!!!

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HSLLuzern, General Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Julia W We have forwarded your compliments regarding our Chateaubriand to our kitchen team and thank you very much for your review. For your future stay with us we have an exciting culinary change for you. Did you know that we showcase outstanding guest chefs from all the world, working together with the Schweizerhof kitchen team to create deliciously... More 

Nashville, TN
Top Contributor
65 reviews 65 reviews
57 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed November 18, 2014

This is a historic building that has been completely updated. Everything is new and clean. The seemingly brand new windows open wide (something I miss in the US) and when you close them seem air-tight. The location is amazing with great views and walking distance to shopping, restaurants, the train station and sightseeing. The front desk staff is helpful. This... More 

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Bangkok, Thailand
1 review
3 of 5 stars Reviewed November 17, 2014

Convenient location, Great view, Yummy coffee and decent breakfast choices. The hotel staff could be more friendly and helpful. They should be less stereotyped with Asian tourists. We expected nothing more than a warm welcome and more smiley faces. The wifi is not steady and the hotel staff could be more helpful with helping out with it, not blaming the... More 

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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Guest Thank you very much for your review. You are right, a hotel can have the newest and hippest guestrooms in town, but the overall experience is what makes a stay memorable. We are very much committed to the aspirations displayed in our motto Empathy & Excellence. The hotel has been run by five successive generations of the family... More 

Milan, Italy
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 9, 2014

I visited Luzern for a weekend trip and was very impressed with this property. The service and attentiveness of the staff were outstanding, with good attention to detail. The concierge gave me helpful suggestions and assisted me with booking sightseeing tour and restaurants. Location was also ideal, with a beautiful view over the lake. Although it lacked much of the... More 

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HSLLuzern, General Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Guest Thank you very much for your review, which we will forward to our Concierge Clef d'Or Enzo Baciocchi as well to the entire team. We look forward to welcome you soon again. Best regards Clemens Hunziker General Manager More 

So. California
Top Contributor
210 reviews 210 reviews
24 hotel reviews
136 helpful votes 136 helpful votes
5 of 5 stars Reviewed November 6, 2014

Stayed a couple of nights before a Viking Rhine Cruise. Beautiful hotel, helpful English-speaking staff, outstanding location on the lake, steps away from old town, shopping, dining, all sights in Lake Lucerne. We lucked out with a 4th floor "Neil Armstrong" room. He stayed in this room and there was memorabilia on display in the room. Three floor-to-ceiling balcony windows... More 

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HSLLuzern, General Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Guest We are very happy to read that you have enjoyed your stay with us and did like the «Neil Armstrong» room. We are proud to inform you that the Hotel Schweizerhof Luzern has won the Milestone Award 2014, the «Oscar of Switzerland's Tourism Branch»! The concept «Where history comes alive» with 101 newly renovated and story telling guest... More 

Zurich, Switzerland
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 4, 2014

Recently stayed overnight because of a congress. Stunning location, the spirit of the old travel times yet modern rooms and a unique bar and terrasse, five stars deserved. When there is enough sun, even in autumn, to have a coffee on the terrasse is an experience - forget time and everything else. Cross the street and there is the lake... More 

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Neuchatel, Switzerland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed November 2, 2014 via mobile

We had a junior suite with a view on the lake and stayed there for one night. The hotel itself has a rich history and is filled with stories of people who stayed there. The location is superb with a magnificent view (if the weather is good) on the lake KKL and mountains. We were out of luck and the... More 

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Woodridge, Illinois
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 1, 2014

Stayed two nights in July. While our room didn't have a view, it was large and comfortable. Rooms were updated and very clean. Walking distance to trains, shops, and restaurants. A great stay. Staff were great and all spoke English.

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St. Albert, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 28, 2014

Stayed here on the first stop of a tour. We were blown away by how beautiful this property was! The rooms were a decent size based on the age of the hotel, we were expecting a lot smaller. All the rooms are updated in a modern style, which was another surprise. Walking distance to all the shops and the lake... More 

Was this review helpful? Yes 2
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Additional Information about Hotel Schweizerhof Luzern

Address: Schweizerhofquai, Lucerne 6002 , Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Hotel Schweizerhof Luzern 5*
Number of rooms: 101
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Hotel Style:
#2 Spa Hotel in Lucerne
#2 Business Hotel in Lucerne
#4 Luxury Hotel in Lucerne
#5 Romantic Hotel in Lucerne
#11 Family Hotel in Lucerne

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