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Hotel Schweizerhof Luzern

Certificate of Excellence
Schweizerhofquai, Lucerne 6002 , Switzerland
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Hotel Schweizerhof Luzern
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Hotel Schweizerhof Luzern
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124 reviews from our community

Traveler rating
    99
    16
    7
    0
    2
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17
58
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19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Oronoco, Minnesota
Top Contributor
208 reviews 208 reviews
29 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed two nights in a junior suite. This hotel is close to perfect, heavenly for sure. We had an excellent view of the lake from our balcony. The breakfast buffet met our needs quite well. All staff are also 5 stars. They are all kind & sincere in their helpfulness. This was the nicest place we've ever stayed. I... More 

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Falmouth, Massachusetts
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed two nights and found the hotel and service outstanding. When we arrived we were told that we had an upgrade to a Junior Suite. It was on the top floor, a corner room that overlooked the lake. The desk person escorted us to our room and as we entered a welcome message scrolled across the TV screen and... More 

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Lausanne, Switzerland
Contributor
11 reviews 11 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is a warm place and the personal is nice and helpful. It is the perfect place from where to visit Lucerne. I had a room on the lake side with a spectacular view. The breakfast was under my expectation.

Was this review helpful? Yes 1
schweizerhof5, Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Anca_AA15 First of all many thanks for staying with us. It is a pleasure for us to read that you enjoyed your stay with us. Thank you also for your remarks regarding our breakfast, which hasn't satiesfied you totally. Our Chef Marcel Gerber is right now planning an additional corner with some local breakfast specialities. Just to show you... More 

Baltimore, Maryland
2 reviews
5 of 5 stars Reviewed 2 weeks ago

We booked based on tripadvisor recommendations and were not sorry we did. Everything was wonderful. Staff, room, food were all first rate. Location very central. We would not hesitate to stay here again

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London, United Kingdom
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Spent only one night there but we had great stay, our room had view on the lake and a little balcony. The room was elegant and the and comfortable, really loved the furniture! In the there was water and a very interesting coffee machine available to use complimentary in addition to all the other facilities expected in an establishment like... More 

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Lausanne, Switzerland
Top Contributor
52 reviews 52 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very nice and helpful staff. Nice to see that preparations were made before our arrival, the room was already ready, and upgraded to a lake view room. Amenities were fine and the room service for dinner was on-time and appropriate. It was a very quiet room, and the bedding was high-quality, so I had a good sleep before my meetings... More 

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Austin, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

This was our best hotel on a several city European honeymoon. The staff was kind and helpful, the bar was fun and always happening, the location is perfect, we can't say enough. Our room had a great view of the lake and was surprisingly quiet for being right on the main strip. The rooms were clean and fun, also very... More 

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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Honeymooners Your review makes us very happy. Thank you. That our hotel retains a very special place in your heart flatters us very much. Did you know that we have many guests who get to know each other during their visit at our hotel and then even celebrate their wedding here? And even their children still like to be... More 

Singapore, Singapore
Contributor
14 reviews 14 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 18, 2015

I stayed at the hotel in Oct 2014. It was a fantastic experience. Felt totally pampered. Each room were unique, telling us the history of the people who stayed there before. Bathroom was huge, clean and well equipped. Turn-down service each day is well-done. Breakfast was a great spread. Loved the breakfast area where it faced the Lucerne Lake. The... More 

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HSLLuzern, Geschäftsführer at Hotel Schweizerhof Luzern, responded to this review

Dear Guest Well done to use your stay with us to get pampered and to get exercise! The staircase and our hotel elevator are an experience at the Hotel Schweizerhof Luzern. The huge historic staircase for example still shows ancient wall installations from the hotel service in the last century. The elevator is one of the oldest hotel elevators build... More 

Buckden, United Kingdom
1 review
5 of 5 stars Reviewed March 13, 2015

As someone who has visited Luzern many times before, and having stayed in a number of hotels, I am happy to advise that the experience I had at this hotel was hard to fault. The check in and check out process was extremely smooth and done in a courteous manner. My room was excellent with a lake view and all... More 

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HSLLuzern, General Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Guest Thank you very much for the good rating and the kind feedback! We are really pleased to hear that you had a nice time staying with us and hope to welcome you back in the future! In the meantime we send you our best regards from Lucerne! Clemens Hunziker General Manager More 

Atlanta, Georgia
Contributor
18 reviews 18 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 7, 2015

My wife and I stayed at the Schweizerhof in September. It was our first trip to Switzerland. The hotel is delightful with a beautiful lobby, very nice rooms, great views of the lake, and near the old town. The breakfast buffet was excellent and we enjoyed the atmosphere of the dinning room. Our lunches in the outdoor cafe overlooking the... More 

Was this review helpful? Yes 3
HSLLuzern, General Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Guest Your words regarding our team overwhelmed us and we did forward your review immediately. Your review is a big motivation to each team member to continue to live our motto of 2015 "We make the difference!". We look forward to welcome you soon again. Travellers like you make our day. Best regards from sunny Lucerne, Clemens Hunziker General... More 

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