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Hotel Schweizerhof Luzern

Travelers' Choice award winner
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Schweizerhofquai, Lucerne 6002 , Switzerland
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1 room 1 adult
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Hotel Schweizerhof Luzern
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268 Reviews from our TripAdvisor Community

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Vevey
Level Contributor
39 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed 3 nights including New Years Eve. Perfect location for the fireworks! Its a charming hotel with old style, but nicely renovated and history is everywhere. Our room was very spacious and comfortable (superior with lake view), i agree that the bathroom was a bit outdated, but that doesn't bother us. Staff was very kind and helpful, especially at... More 

Helpful?
Thank Zvevey
Bowral, Australia
Level Contributor
213 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

This is a beautiful and elegant hotel that was let down for me by 2 experiences. The first was the staff. I found them to be condescending and for some (not all) rude. It is disconcerting to have people providing a service make you feel as though you should be serving them. I was also taken aback by having to... More 

Helpful?
Thank Jinny57
HSLLuzern, Manager at Hotel Schweizerhof Luzern, responded to this review

Dear Jinny57 Thank you for staying with us and for taking the time to leave a review! We are glad to hear that you liked your room and the view. Whenever possible we let our guests check in earlier than the official check-in time without any additional costs. We let the housekeeping know that there are guests waiting and they... More 

cheshire, England
Level Contributor
59 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for 3 days over the New Year and attended the gala dinner on New Years Eve. Champagne cocktails were served in the foyer at 6pm and the meal commenced at 7pm until midnight.We enjoyed the meal but found the evening rather long and would have preferred it to have started a little later. The rooms were pleasant and... More 

Helpful?
Thank where_next_7
Perth, Australia
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This Hotel is nothing short of AMAZING. I think this hotel has the best location in Lucern. The hotel is only a short walk from the main train station on the other side of the lake. When you arrive at this hotel you will be so happy you choose this hotel as soon as you walk in the door. The... More 

Helpful?
Thank Wayne R
Lawrence, Kansas
Level Contributor
106 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This hotel is worthy of its 5-star rating for elegance, friendly and attentive service and perfect location. Immediately adjacent to the Old Town, this hotel also is very accessible to the train station and the boats on the lake. We were in Switzerland for three weeks and Luzern was our overall favorite location, in part because of our experience with... More 

Helpful?
1 Thank 49viaggio
Bad Soden, Hessen, Germany
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We very much enjoyed our stay while visiting family in the area. This is a large old palace style building which has been renovated several times in its 150 year history. It is currently doing a rolling renovation of the rooms, so make sure you get a new one. Even so the bathrooms do not quite come up to new... More 

Helpful?
Thank David K
HSLLuzern, Manager at Hotel Schweizerhof Luzern, responded to this review

Dear David Thank you for being our guest and taking the time to leave a review! Nice to hear that you enjoyed your stay here in Lucerne. We are very pleased that you liked the restaurants and we are happy to tell our serving staff that they did a great job. Also we would like to mention that all our... More 

Singapore, Singapore
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel is at its best strategic location where you can get to see the Swiss Alps just right in front of your window. The night view is the best with all the Christmas lighting that reflect on the lake. The Old town is just right beside the hotel where you can just walk and shop and to have your... More 

Helpful?
1 Thank EatLiveTravel81
Level Contributor
89 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I shopped around for months for our Lucerne hotel and finally settled on this one. Usually my first instinct is the correct one and I cannot disagree with this choice. It's a short walk from the train station and sits across from the lake. Do not book this hotel without getting a room with a view/balcony. I was worried I... More 

Helpful?
Thank april k
Dubai, United Arab Emirates
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Location was perfect, room with lake and mountain view is exceptional, and overall the best hotel in Lucerne in my opinion. Also, great restaurant and bar which attracts some non hotel guests which gives it a bit of atmosphere. Perfect stay

Helpful?
Thank boshra t
Adelaide, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 31, 2015 via mobile

This grand hotel situated opposite a lake and right at the centre of everything was perfect. The service was just amazing including free drinks at the hotel as our room wasn't quite ready when we arrived (we were early), and beautiful boxes of chocolate when we left. We stayed in a triple room with a city view and this room... More 

Helpful?
1 Thank five56
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