We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 64 Lucerne hotels

Hotel Schlussel

Franziskanerplatz 12, Lucerne 6003 , Switzerland
Hotel amenities
Hotel Schlussel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 2 more sites!
You added Hotel Schlussel to your Saves list
Ranked #40 of 64 Hotels in Lucerne
A recent review
Write a Review

48 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Senior Contributor
29 reviews 29 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Room was very clean and our first impressions were good because of the very friendly staff and their knowledge of the area. We were given information on our Trip to Rigi Klum which turned out to be the highlight of our trip. We were provide with a local map of the tourist attractions. The hotel is a short walk along... More

Was this review helpful? Yes
Kuching, Malaysia
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

Hotel is walking distance from Lucerne Train station. Close to Chapel Bridge and Old Town, basically it is very convenient location with supermarkets and restaurants and shopping all within walking distance. This is a basic accommodation so do not expect all the frills but for the price in this town it is very good price and rooms are clean and... More

Was this review helpful? Yes
Alexandria, United Kingdom
Top Contributor
58 reviews 58 reviews
16 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed August 31, 2014

Hotel is near to the train station although still a bit difficult to find. Room was large and clean. One major fault.....NOISE. We had a 'garden view' room which actually overlooked a road and multi story car park but this was fine as it was quiet enough. The problems started when we came back from a night in Lucerne and... More

Was this review helpful? Yes 1
Ormiston, Queensland, Australia
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 25, 2014

Great proximity to Lucerne Train station and ferry terminal. Close to the old part of town. Room basic but clean and tidy. (It is only a 2 star hotel, but is better than some of the 3 stars we have stayed in).Everything worked. Staff are exceptionally friendly and helpful. No aircon though - but we knew that when we booked.... More

Was this review helpful? Yes
Wheaton, Illinois, United States
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 2, 2014

We just came back from spending 4 days in Luzern at this hotel. We were very pleased. This is a good, safe place to stay that meets basic needs. Our room faced the courtyard, next to a church (built in 1070) and we loved hearing the church bells and watching the variety of people who walked by. It is historic,... More

Was this review helpful? Yes 1
17 reviews 17 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 31, 2014

• Facilities: Average – TV with English channels which was good • Bathroom: Very Small but clean • Room: ok – quite a decent size • Breakfast: very small range and selection however, the muesli was delicious • Internet: advertised that there was free wifi however didn’t work in our room • Location: was good only a short walk to... More

Was this review helpful? Yes
London, United Kingdom
13 reviews 13 reviews
9 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed December 31, 2013 via mobile

We stayed here as part of a big road trip last year. Our room was next to the big key on the exterior of the building. From the outside the hotel was beautiful and the square it's located in is very quiet and peaceful. On the inside, the staff were very friendly and the although we didn't go, the restaurant... More

Was this review helpful? Yes 2
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 21, 2013 via mobile

We paid $166 for a small room that appears not have been renovated in decades. I felt quite depressed when I entered the room with dingy carpet and bare walls. The wifi does not work on higher floors. The hotel staff said it only works on level 0 & 1. The restaurant noise can be loud some nights. We can... More

Was this review helpful? Yes 3
5 reviews 5 reviews
3 hotel reviews
3 of 5 stars Reviewed August 31, 2013 via mobile

Nice though to look to make a note to small just the right size for a few nights and was there for the year old to situated in the very centrally is easily accessible also by car as the parking place is just opposite the Hotel

Was this review helpful? Yes
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed August 30, 2013

Tiny hotel, 30 meters from the river, right on a quiet square. The staff was very friendly and helpful, including finding information for us on the music festival going on. The room was clean and fairly roomy, with a comfy bed and a small veranda looking over the square - we sat every morning with our first coffee, looking at... More

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Hotel Schlussel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Schlussel

Address: Franziskanerplatz 12, Lucerne 6003 , Switzerland
Location: Switzerland > Canton of Lucerne > Lucerne
Price Range (Based on Average Rates): $$
Number of rooms: 10
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Travelocity and Odigeo so you can book your Hotel Schlussel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Schlussel Hotel Lucerne

30 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (20)
Room/suite (7)
View from room (3)
Hotel & grounds (4)
Bathroom (4)
Other (2)

Management photos: Courtesy of the property manager

All management photos (11)
Hotel & grounds (4)
Room/suite (3)
Dining (1)
Other (3)
Hotels you might also like...
Check In Check Out
Price Your Stay