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The Angels Lodge

Alpenstrasse 1, Engelberg 6390, Switzerland (Formerly Hotel Sunnmatt)
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Certificate of Excellence 2014
The Angels Lodge
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The Angels Lodge
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63 reviews from our community

Traveler rating
    44
    16
    3
    0
    0
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20
22
1
1
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Paris, France
1 review
5 of 5 stars Reviewed 2 weeks ago

We enjoyed a fantastic stay at the Angels Lodge. The hotel delivers in every aspect but excels in service, particularly thanks to Helene at the front desk. It is not often that you find such an honest, welcoming character at a hotel front desk. She made us feel at home in her hometown and as they say, "you visit for... More 

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Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

nice,perfect chalet for couples. a cozy place to stay!!!! we were impressed with this small but wonderful hotel.a great swiss breakfast!!!!! the owner of the place was very friendly!!!! but there is one problem- that there was no arrangements for dinner,so we had to walk down to another hotel for dinner.

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Birmingham, United Kingdom
Senior Contributor
28 reviews 28 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed October 25, 2014

My initial impression was slightly disappointing. Perhaps I was expecting a small family-run lodge, in a picture-postcard alpine resort, but Engelberg is maybe not at its best in October. Arriving late evening, the walk from the station took around 10 minutes, away from the pleasant town centre, so it wasn't the closest hotel, but was easy to find. Checking-in, we... More 

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AngelsLodge, Manager at The Angels Lodge, responded to this review

Thank you very much for your comments. On reservation platforms and on our website, informations and pictures are accurate, so we are surprised to read your first comment. It is true that we aren’t in the town center, but a 5 minute walk away. On the other hand your nights are quieter. We take note of your suggestions for our... More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 19, 2014

We enjoyed our stay here. There is a new building which was being built when we stayed across the street obscuring the view of some of the mountains from our balcony. Breakfast was nice and location was awesome. You could walk around the area late night too and without concerns for security. The room was simple but very roomy and... More 

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Clinton Township, Michigan, United States
1 review
5 of 5 stars Reviewed September 29, 2014

This was our 4th visit to Engelberg and were delighted with this small but wonderful hotel with a great personable owner who made you feel like you were family. Great Swiss breakfast, close to station and Titlis lift and we don t ski but love the mountains. Very young feel where there are may older stodgy type hotels.

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Calgary, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2014

We really enjoyed our one night stay and breakfast in the morning. Our room was simple but had a beautiful view and was very comfortable. The breakfast was delicious and in a bright cheery room. We appreciated the free parking and could walk to restaurants and shopping. The staff at the reception was welcoming and was willing to help in... More 

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Ras Al Khaimah, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 28, 2014

Beautiful hotel in the most beautiful place on earth.....loved the lodge! Right from reception to the room, people are ready to help you. Very welcoming!!! Nice candies at the reception...my son used to have more than 10 in a day ;)......nice breakfast too. Stay was very comfortable. Clean bathrooms and rooms. Value for money..infact more than that. Walking distance to... More 

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AngelsLodge, Manager at The Angels Lodge, responded to this review

Dear 17shilpa, We appreciate that you took the time to write a review. Feedeback are very important for us in order to improve the guest experience. The whole team sincerely thank you for your nice comment. This is definitely the best motivation to enhance the service quality. The candy you mentionned are indeed addictive! Best regards, The Angels Lodge Team. More 

Bucharest, Romania
Senior Contributor
30 reviews 30 reviews
22 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed August 18, 2014

Pretty expensive for a three star hotel with no restaurant. The rooms are quite unfriendly decorated, but the breakfast makes up for this. All in all only the public spaces look like on their website photos, the room in which we stayed was rather "army style". But the staff was friendly, especially Lea at the reception. In the morning at... More 

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AngelsLodge, Manager at The Angels Lodge, responded to this review

Dear Anca, thank you for taking the time to review our property. We take account of each of them. It is true that we are a bit more expensive that other 3star hotel in Engelberg, but we offer a variety of free services, like parking/garage, sauna and jacuzzi. Regarding the decoration we chose to be sober, because we thing the... More 

Minnetonka, Minnesota
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

We had a little trouble finding the hotel, but that was on us. After the 20 minute walk, we were greeted by Lea and she directed us up to our room. The first thing we noticed was the awesome porch that allowed us to see the mountains surrounding Engelberg. We dropped our bags and went walking around town taking pictures... More 

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Zurich, Switzerland
Top Contributor
69 reviews 69 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 30, 2014

The Angels Lodge was fine. However, one thing infuriated us: At check-out time we wanted to pay – each of us our respective rooms. We were told that the whole amount had already been deducted from my credit card!!! They did it WITHOUT asking us, especially me, beforehand! First, I could have wanted to use a different credit card Second,... More 

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AngelsLodge, Front Office Manager at The Angels Lodge, responded to this review

Dear Fran, First of all thank you for your review, they allow us to improve. We assume you made your reservation, through booking.com website, as it is the only platform where we charge on day of arrival, guests credit cards. Which is mentionned on the booking confirmation. However we could have easily return the money to your credit card, and... More 

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Additional Information about The Angels Lodge

Address: Alpenstrasse 1, Engelberg 6390, Switzerland (Formerly Hotel Sunnmatt)
Location: Switzerland > Canton of Lucerne > Engelberg
Price Range (Based on Average Rates): $$
Number of rooms: 20
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Hotel Style:
#2 Spa Hotel in Engelberg
#2 Best Value Hotel in Engelberg

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