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Eastwest Hotel

#13 of 106 Hotels in Geneva
Certificate of Excellence
Hotel website
Rue des Paquis 6, Geneva 1201, Switzerland
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525 reviews from our community

Traveler rating
    329
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    32
    4
    5
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84
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135
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Hong Kong
Reviewer
5 reviews 5 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 7, 2011

This is one of the best hotels we've ever stayed, it certainly deserves its No.1 position by the tripadvisor reviewers. The hotel is located in the very central location, just one street away from the lake and 10 minutes walk to the train station. Upon arrival, the hotel will present you a complimentary transaportation pass, which is a nice gesture... More 

Was this review helpful? Yes 2
Austin, Texas
Top Contributor
70 reviews 70 reviews
29 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed January 3, 2011

This was a second stay, and overall I would again recommend this hotel. It's convenient to shopping, restaurants, etc. yet off the main streets enough to be quiet. The rooms are nicely appointed and very comfortable. While overall the staff is friendly and helpful, I found the restaurant staff less attentive. I visited this hotel last year and had a... More 

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Toronto, Canada
Top Contributor
50 reviews 50 reviews
33 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed December 14, 2010

In general that is a good hotel with friendly and helpful staff, well equipped rooms, but: - heating/air conditioning system MUST be renovated asap; - breakfast pricing, menu and service should be carefully updated; - Wi-Fi in our room was weak and not stable, so had problems in communicating, which is absolutely not acceptable for Geneva hotel. Otherwise this is... More 

Was this review helpful? Yes 1
Linköping
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed December 7, 2010

We really liked the room which looked very much like the official pictures (we had room 41 a "Superior room"). The people at the reception were very helpful and when we asked for more espresso and tea to the room they not only delivered this but cleaned the room an extra time. Everything in the room felt well thought through,... More 

Was this review helpful? Yes 1
Dubai, United Arab Emirates
Top Contributor
94 reviews 94 reviews
34 hotel reviews
79 helpful votes 79 helpful votes
3 of 5 stars Reviewed December 6, 2010

We stay in East West on 5 Dec, the hotel look very good and clean, actually, they use a bit too much air freshener....., the room is very nice, but the light is a disaster, the heating system is not really working well, and the waiters are not very friendly, specially the ones at breakfast. The bed is incredibly soft,... More 

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New York City, New York
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed December 6, 2010

This hotel was one of the best hotels we've stayed in. The service was outstanding, the breakfast was delicious, and the room was beautiful. All the extra touches in the room (luxurious bedding, espresso machine, large bathtub, rain shower, turn down service) made our stay extremely pleasant. We also enjoyed the ambiance of the bar for a nice night cap.... More 

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London, UK
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed November 30, 2010

I travel a lot and I stay in decent hotels. But this little hotel in Geneva took me by surprise - in fact it's one of the best hotels I've ever stayed in! The service is fantastic - polite and personal. The ambiance is just right - posh but very relaxed. The quality of everything is great - particularly the... More 

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Maynooth, Ireland
Top Contributor
53 reviews 53 reviews
37 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 28, 2010

Great location and nice bar to have a nightcap... Highly recommend, very friendly staff. Would definitely stay at this hotel again, rooms very comfortable and luxurious. Good breakfast...

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Melbourne, Australia
Top Contributor
133 reviews 133 reviews
55 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed October 13, 2010

I stayed in this hotel over the weekend in October and I must say I was very impressed and agree with all the comments people have posted on this site. I loved the rain shower in my bathroom. I am booking for 2 more weeks in November and can't wait! The hotel is in the red light district of Geneva... More 

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Rome
Contributor
18 reviews 18 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 13, 2010

Perfect hotel. Very nice room with everything you can think of to make your stay comfortable. Great interior design and lighting. The breakfast buffet had something for everyone...even the kids. The staff is professional and kind. We all loved our stay! The only thing we didnt like was the squiking, lopsided sofa bed!!!! You need to do something about that!

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Deluxe Room 18 (38)
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Deluxe Room 30 (41)
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Duplex Suite (72)
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Solo Room (45)
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Superior Room 16 (50)
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Superior Room 34 (49)
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