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Eastwest Hotel

#15 of 106 Hotels in Geneva
Certificate of Excellence
Hotel website
Rue des Paquis 6, Geneva 1201, Switzerland
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Free breakfast with your stay
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543 Reviews from our TripAdvisor Community

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Traveler rating
    339
    160
    33
    5
    6
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86
223
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139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (543)
  • Mar-May only
    (127)
  • Jun-Aug only
    (161)
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    (134)
  • Dec-Feb only
    (121)
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London, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed yesterday NEW

From the outside the hotel didn't look much, but inside the hotel was very trendy in dark wood and purple. Room was very comfortable and bathroom generous. The staff were very courteous, helpful and friendly. There's a lovely outside terrace for drinks and food. I would definitely recommend this boutique hotel.

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Zürich, Zurich, Switzerland
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My first two nights I stayed on the first floor, and asked to change rooms because a humming noise could be heard at night (possibly from machinery underneath). I asked for a room on a higher floor and was moved to the 5th - no humming noise there but instead the A/C was quite noisy. If you're not a light... More 

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Umina Beach, Australia
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A KLM flight from Amsterdam landed us at Geneva Airport where we made our way by train to Geneva station. From the station it is a 10 to 15 min walk to the Eastwest Hotel where we stayed for five nights. Check-in was quick and we received a friendly welcome. The superior room we booked was clean, comfortable and a... More 

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Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We stayed in September 2014. Lovely hotel with a great room and bath. Great AC in the bedroom but not in the common areas (it was quite warm when we stayed). The bar/restaurant was very nice but one issue was that there is a smoking area nearby and they leave the door open to it so the smoke smell flows... More 

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Belleair, Florida
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed 2 weeks ago

To simply echo the many other positive reviews on this property, let me just note that this hotel has a well-earned reputation for quality. The service was outstanding, as it was constantly friendly and helpful, and for the one small challenge I faced, it was rectified immediately and thoroughly after informing the front desk staff. As for the room, it... More 

Was this review helpful? Yes 2
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Easy access to the lake (a couple of blocks away). Room was perfect; lots of space clean and comfortable. What stood out was the service at the front desk......friendly; helpful and efficient. For example our flight wasn't until 5pm so we requested a late check out which was dealt with straight away through to 2pm with no extra charge.

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Geneva, Switzerland
Level Contributor
60 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Although I had stayed at the East Weste before I moved to Geneva - and found that their rooms rate quite high in terms of size, amenities and furniture compared to other hotels in Geneva, this review I write as a resident of Geneva. It's about the restaurant, which cannot be understated or underrated. If you are staying at the... More 

Was this review helpful? Yes 3
Istanbul, Istanbul, Turkey
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for 3 nights with my daughter. The location is ally good, so near the lake... The room was good , the bathroom equipment is satisfactory and clean. I was not comfortable with the pricing of the breakfast, because for two morning I payed different amounts. For the morning I ate less, I paid more?

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London, United Kingdom
Level Contributor
94 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I love this little hotel - great atmosphere. Easy going but well run. Everything works as it should. Wonderful. Breakfast is always a treat - not overloaded with options but what is offered is very good. Service is excellent.

Was this review helpful? Yes 1
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear ExplorerLog, Thank you for your loyalty and appreciation. We always strive to do our best to make our guests’ experience flawless, so it is rewarding to read such a nice review. We look forward to your next visit. Enjoy the summer! Kind regards, Marc-Antoine Nissille Managing Director More 

Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 19, 2015

If it weren't for the WiFi I would have given this hotel a much better rating. It was nice, modern decor, clean, the staff was incredibly polite and helpful for tourists (advising tours, major points of interest, etc. They even tried to help solve the problem). But in 2015 if a hotel's WiFi doesn't connect well to your laptop, it's... More 

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Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Farooq A, Thank you for taking the time to review your experience with us. We were happy to read that you appreciated the hotel’s décor and thought our staff was incredibly polite and helpful, but we are truly sorry that your overall rating was affected by the fact that although our Wifi worked perfectly on your smartphone, you were... More 

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