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Eastwest Hotel

4.0 of 5 Rue des Paquis 6, Geneva 1201, Switzerland
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Certificate of Excellence 2014
Eastwest Hotel
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511 reviews from our community

Traveler rating
    320
    151
    32
    3
    5
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81
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Top Contributor
81 reviews 81 reviews
32 hotel reviews
109 helpful votes 109 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed several times, most recently last night. Great decor throughout the hotel and efficient, friendly staff help merit my 5* rating. I'll keep going back. Location is convenient for the train station, for the lake and for my office.

Was this review helpful? Yes 3
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear guest, On behalf of my entire team, thank you for your loyalty, your kind words and your 5* rating! We look forward to the pleasure of welcoming you again soon to Eastwest hotel. Best wishes, Marc-Antoine Nissille Managing Director More 

Melbourne, Australia
Top Contributor
61 reviews 61 reviews
52 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is a small property right in the heart of Geneva and only a short walk from the station. The room was large, with a lovely view of the mountains and had a large walk-in wardrobe with separate WC area, along with a lovely walk-in shower. the staff were helpful and friendly. The only criticism I have is that the... More 

Was this review helpful? Yes
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear guest, Many thanks for taking the time to write about your recent stay. We are very pleased to read that you enjoyed the comfort of your room and that you found our staff helpful and friendly. We are sorry to hear that the food you ordered through room service was cold, but rest assured that all the dishes offered... More 

Moscow
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rooms are OK (even though the SLH 'upgrade' didn't happen). Decorated a bit like a French madame's boudoir, so felt a little sleazy to us. It's also located at the end of a row of seedy sex shops (replete with prostitutes on the stree who propositioned us twice while walking nearby). It's in a grimy part of town (kebab shops... More 

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Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Guest, Thank you for your review. We are disappointed to learn that your stay did not meet your expectations, in particular with regards to the location of the hotel. While we are located close to Geneva’s red light district, we are just as close to Geneva’s lakefront with its beautiful scenic views. We would like to apologize for any... More 

Stirling, Scotland
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We arrived late on a Saturday evening after a long drive from the UK. We had pre-booked car parking, which essentially means that the hotel staff will take your car away and park it for you overnight (at extra cost of course). We found it difficult to park outside in order to unload luggage as the street is one-way with... More 

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Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear guest, Thank you for your feedback. We are sorry to read that your stay was not quite as expected. The neighborhood can be busy on Saturday evenings and it is unfortunate that you had to put up with motorists’ impatience while unloading your car. With regards to the comfort of your room, in-room tea and coffee are complimentary and... More 

Alexandria, VA
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed just one night at EastWest Hotel, and it was a very positive experience. Just a few blocks from the train station and a short walk to the center of town across the bridge. The furniture in the lobby is a little worn, so first impressions weren't great, but we had a 2-level suite on the courtyard and it... More 

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Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Guest, Many thanks for your positive review. We are delighted to read that you enjoyed your stay with us and look forward to welcoming you again in the future. Kind regards, Marc-Antoine Nissille Managing Director More 

Glasgow
Top Contributor
55 reviews 55 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived early in the morning and were very pleasantly surprised to be told our room was ready and we could check in. We had a lovely quiet room on the second floor overlooking the courtyard. The bed was extremely comfortable and one of the best hotel beds I have slept in. Also in the bathroom the shower was amazing... More 

Was this review helpful? Yes 1
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Guest, We always strive to exceed expectations and your kind review is much appreciated. We hope to have the pleasure of welcoming you again soon, Best wishes, Marc-Antoine Nissille Managing Director More 

Munich, Germany
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 7, 2015

Whenever Geneva's 5-star hotels decide that 400+ CHF is a reasonable hotel rate, this is a very nice boutique hotel alternative. Beautiful rooms, excellent restaurant and very friendly service plus an excellent location. Highly recommended.

Was this review helpful? Yes 1
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Guest, Thank you for your positive feedback and for choosing Eastwest hotel as your boutique alternative to more expensive 5 star properties. We always strive to provide a high standard of service and we are pleased to read that you enjoyed your stay with us. We hope to have the pleasure of welcoming you again on a next trip... More 

Senior Contributor
24 reviews 24 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 6, 2015

We stayed here with our friends on a weeknight at the end of December. Our room was #11, it is a courtyard facing room, quiet, small but certainly not cramped. The bedroom featured a closet with shelving, a table for working enjoying coffee, or reading, comfy bed with nice linens, TV, and complimentary WiFi. Use of the Nespresso machine in... More 

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Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Guest, Thank you for taking the time to post such a thorough review of your weekend stay at Eastwest hotel. It is gratifying to read that you thought the service was excellent and that you were able to enjoy the comfort and the amenities offered in your room as well as breakfast in our restaurant. It was a pleasure... More 

Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
37 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed December 24, 2014

Stayed at the hotel for two nights. Having visited the restaurant on previous occasions, I wanted to try out the hotel. It was a rewarding and pleasant experience. The hotel is located on the fringes of Geneva's red light district but there is no negative impact on the hotel (but obviously a positive location for those who want to explore... More 

Was this review helpful? Yes
Marc-Antoine N, Directeur général at Eastwest Hotel, responded to this review

Dear Roland, Many thanks for choosing to stay at Eastwest hotel on your most recent trip to Geneva and for taking the time to post such a nice review. My team and I are delighted to know that you enjoyed the experience and that you appreciated the quality of service as much as the comfort, design and amenities of your... More 

New York
Top Contributor
60 reviews 60 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 22, 2014

Very well located and clean. This little boutique Hotel is cozy and modern. The only negative is that you arrive at a one lane street. That means, when you descend your taxi and unload your luggage, you cause a traffic jam. Sorry Geneva. I did not do it on purpose.

Was this review helpful? Yes 1
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Additional Information about Eastwest Hotel

Address: Rue des Paquis 6, Geneva 1201, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Mont-Blanc
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Eastwest Hotel 4*
Number of rooms: 41
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Also Known As:
Eastwest Hotel Geneva
Hotel Style:
#1 Business Hotel in Geneva
#3 Romantic Hotel in Geneva
#3 Family Hotel in Geneva
#13 Luxury Hotel in Geneva

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