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Eastwest Hotel

#16 of 106 Hotels in Geneva
Certificate of Excellence
Hotel website
Rue des Paquis 6, Geneva 1201, Switzerland
Special Deal
Free breakfast with your stay
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1 room 1 guest
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Eastwest Hotel
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550 Reviews from our TripAdvisor Community

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Traveler rating
    342
    162
    35
    5
    6
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88
227
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139
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
  • All months
    (550)
  • Mar-May only
    (127)
  • Jun-Aug only
    (168)
  • Sep-Nov only
    (134)
  • Dec-Feb only
    (121)
All months
Level Contributor
57 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This is a nice small hotel with good location from the lake; only two blocks. The room is beautiful, clean and tidy; however no view. The staff are very helpful, polite and welcoming. The service is excellent. The breakfast is way simple and basic; doesn't worth the price and the restaurant is small. I think, this the major downside of... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Fahad, Thank you for taking the time to post a review. We are happy to read that you enjoyed the hotel’s very convenient location close to the lake, and thought your room was beautiful and the service excellent. With regards to our breakfast offer, our full buffet is priced at CHF 32.- which is very much in line with... More 

San Diego, California, United States
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

The staff is so very helpful! The location is perfect, 2 blocks from Lake Geneva, 8 blocks from the train. The food is wonderful, and the bar is delightful The rooms are state of art. The coffee machine, in room is marvelous. The shower is awesome. The location has the best fondue restaurant, Auberge de Savièse, a few doors down.... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear ImLucky222, Wow, what a wonderful feedback, thank you! We really try our best to provide a memorable experience for our guests and we’re very proud when we have succeeded. Thanks for rating us the best hotel in Geneva! Warmest regards, Marc-Antoine Nissille Managing Director More 

St Peter Port, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a nice modern well equipped hotel. The rooms are decorated to a high standard with wooden floors and underfloor heating. There is a Nespresso coffee machine in each room. I have stayed here quite a few times and the breakfast is good. The only thing that lets the hotel down is the location which is right in the... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Guernseytraveller, Thank you for your loyalty and for taking the time to post a review. We are pleased to read that you appreciate the high standard of equipment in our rooms, including the Nespresso coffee maker, and that you enjoy our good breakfast. With regards to location, while it is true that the hotel is on the edge of... More 

London, United Kingdom
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is located central Geneva, walking distance to the old town. We walked during the evening it was okay. Probably I was slightly aware of my surroundings as Geneva seemed least busy city! Hotel is super clean. We had 2 bathrooms, one in the ground floor and other one in the first floor. But each bathroom was nice. Hotel is... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear BluebellR, Thank you for choosing Eastwest Hotel and for your positive feedback. We are delighted you enjoyed your stay and hope to have the pleasure of welcoming you again. All the best, Marc-Antoine Nissille Managing Director More 

Kuwait City, Kuwait
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is conveniently located near the main attractions in Geneva. The hotel itself has a lovely atmosphere with a brilliant artistic theme. The room was very comfortable. The front disk staff were great; they were very friendly and attended to our needs. The wifi is superfast. we did not try the restaurants in the hotel, although the dining area... More 

Was this review helpful? Yes 1
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Guest, It's good to read you enjoyed your stay at Eastwest Hotel. Thank you for taking the time to post a review. Best regards, Marc-Antoine Nissille Managing Director More 

London, United Kingdom
Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 weeks ago

From the outside the hotel didn't look much, but inside the hotel was very trendy in dark wood and purple. Room was very comfortable and bathroom generous. The staff were very courteous, helpful and friendly. There's a lovely outside terrace for drinks and food. I would definitely recommend this boutique hotel.

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Abuffboy, Thank you your review and for recommending Eastwest Hotel to fellow travellers after your recent stay with us. We look forward to having you back in the future. Kind regards, Marc-Antoine Nissille Managing Director More 

Zürich, Zurich, Switzerland
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My first two nights I stayed on the first floor, and asked to change rooms because a humming noise could be heard at night (possibly from machinery underneath). I asked for a room on a higher floor and was moved to the 5th - no humming noise there but instead the A/C was quite noisy. If you're not a light... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Eyup, Thank you for your feedback. It’s good to know that you were pleased with the comfort of your room and the location of the hotel, and that we were able to accommodate satisfactorily your request to move to a higher floor. We were, however, unable to find an explanation for the noise you say you heard from your... More 

Umina Beach, Australia
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A KLM flight from Amsterdam landed us at Geneva Airport where we made our way by train to Geneva station. From the station it is a 10 to 15 min walk to the Eastwest Hotel where we stayed for five nights. Check-in was quick and we received a friendly welcome. The superior room we booked was clean, comfortable and a... More 

Was this review helpful? Yes 1
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Guest, Many thanks for your review and your warm recommendation of Eastwest Hotel.It was our pleasure to serve you and we are delighted to know that we made your stay in Geneva most enjoyable. Best regards, Marc-Antoine Nissille Managing Director More 

Baltimore, Maryland
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We stayed in September 2014. Lovely hotel with a great room and bath. Great AC in the bedroom but not in the common areas (it was quite warm when we stayed). The bar/restaurant was very nice but one issue was that there is a smoking area nearby and they leave the door open to it so the smoke smell flows... More 

Was this review helpful? Yes
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Jules, Thank you for your kind review. We are delighted to know you were pleased your stay, and besides enjoying the comfort of your room, were able to spend some time in the bar and restaurant. I’m sorry to hear you were slightly inconvenienced by smokers outside due to a door being left open and cannot help but feel... More 

Belleair, Florida
Level Contributor
48 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed July 11, 2015

To simply echo the many other positive reviews on this property, let me just note that this hotel has a well-earned reputation for quality. The service was outstanding, as it was constantly friendly and helpful, and for the one small challenge I faced, it was rectified immediately and thoroughly after informing the front desk staff. As for the room, it... More 

Was this review helpful? Yes 2
Marc-Antoine N, General Manager at Eastwest Hotel, responded to this review

Dear Guest, Many thanks for choosing Eastwest Hotel and for taking the time to share your experience. We were delighted to know that we lived up to our well-earned reputation for quality and that we were able to provide you with outstanding service. May your travels bring you back! Warm regards, Marc-Antoine Nissille Managing Director More 

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