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Novotel Geneve Centre

#50 of 105 Hotels in Geneva
GreenLeadersBronze level
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Rue de Zurich 19 | 1201 Geneva, Geneva 1214, Switzerland
Novotel Geneve Centre
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Ranked #50 of 105 Hotels in Geneva
GreenLeadersBronze level
A recent review
4 of 5 stars reviewed 1 week ago
732jenny Pretoria, South Africa
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776 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Top Contributor
72 reviews 72 reviews
45 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

Absolutely terrible location. Arrived late at night in a neighbourhood presented as the centre of Geneva but which ended up being the centre of prostitution instead.  First time I see a Novotel in what seems to be a red light district without signs. It is true that the lake is only a few minutes walk away, but then again even... More 

Was this review helpful? Yes 1
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We thank you for having taken some time to post this comment. As our canton permanently works to insure your safety and security and as we have 24/7 security you can feel safe with us at any moment. We are aware of the somewhat unpleasant appearance of the nearby neighborhood, luckily it’s not necessary to cross it to... More 

Pretoria, South Africa
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

What a pleasure to visit the beautiful city of Geneve, and to top it all, given the high cost of hotels, we had the fortunate opportunity to find the Novotel Geneve Centre Hotel. The hotel was located in a part of the city that was close to all of the major attractions; and what it lacked in terms of a... More 

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NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are glad to read that our excellent location as well as the dedication of our staff and the overall quality of our hotel made your stay in our city an even better one. We thank you for having shared your experience and hope to have again soon the pleasure of welcoming you. More 

Brussels, Belgium
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

its a nice hotel but there was no hot water/ the room is to small for that price but the breakfast is perfect, recommended for a nice stay but when you check out you have to wait on a time from 30 minutes, they dont use the priority checkout desk !!!!

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We thank you for having taken some time to share your experience with us. Always feel free to report any issue to front desk as it’s our team’s pride and pleasure to help you. We hope to have again soon the pleasure of your visit. More 

Miami Beach, Florida, United States
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

On my last night, as I was enjoying the guest sauna (a super feature of this otherwise standard hotel for business travelers), another guest mistakenly took my robe from the common area. On my own exit from sauna I noticed the robe missing. Inside the pocket was my room key and my glasses. I panicked, as my departure flight was... More 

Was this review helpful? Yes
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are glad to read that the dedication and professionalism of our entire team proved an asset and insured the quality of your sojourn. We thank you for having taken some time to share this experience and hope to have again soon the pleasure of welcoming you. More 

Beckenham, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent a night in a family room at the hotel. The room was very clean and comfortable. There was a basic breakfast option available which was ideal as we had to leave early for the airport. There is an XBox in the reception area and computers for guests to use. The staff were all incredibly helpful. The location of... More 

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NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are pleased to read that the quality of our equipment, the congeniality and professionalism of our staff as well as our 24/7 security officers helped you relax and enjoy your stay in our city. We thank you for posting this comment and look forward to welcoming you again soon. More 

Geneva, Switzerland
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

water in room does not get hot. slightly warm at best. even after alerting management to it. no water pressure either. breakfast is inedible. staff are unhelpful and unfriendly.used and old bathtowels and linen. a real dump.

Was this review helpful? Yes 1
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, As our hot and cold water works usually fine, our towels and linen are monitored and changed every day and our breakfast very appreciated by our patrons, we are sorry that you did not express your dissatisfaction to our team who would have gladly gone the extra mile for your comfort. The whole team of Novotel Geneve Centre... More 

montreal
Reviewer
5 reviews 5 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was there on business for 2 days. Its clean , the room are comfortable. I didn't have an adapter for my phone charger the borrowed me one at the front desk. You can walk to the lake Geneva to see the water jet and there s a lot of restaurant and groceries near the hotel. Geneva is not my... More 

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NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, It’s a pleasure to see that you enjoyed your stay with us and that our convenient location close to the lake made for a pleasant moment. We thank you for having shared your experience with us and hope to have again soon the pleasure of your visit. More 

Brasilia, DF
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The bedrooms were large and confortable. The hotel is near the train station ( gare) and near the bus station ( gare routière). Staff was very fiendly, Wi-fi was very good and free. The towels were very thin and small.

Was this review helpful? Yes
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are very pleased to read that you enjoyed your stay with us as well as our nice and convenient location. We thank you for having shared your experience and hope to have soon again the pleasure of welcoming you. More 

Philippines
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 4 weeks ago

In the midst of winter, Novotel proved to be a warm, cozy, clean and comfortable place to stay in. I came with a large group of almost forty guests. The front desk has been very patient and accommodating amidst the influx of our delegation. The breakfast spread for the whole five days we were there was sumptuous and well-prepared. The... More 

Was this review helpful? Yes
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are glad to see that you, as well as the members of your delegation, enjoyed your stay with us. It’s a reward to read that your sojourn was a success, thanks to the professionalism of our team and the quality of our products. We are also glad to notice that you managed to relax at our wellness... More 

London, United Kingdom
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed February 12, 2015

The Novotel is correctly located close to the train station and the lake. The staff is professional and very nice. We had a very spacious room and very comfortable. Loved the bathroom... at least a proper one. A negative point: Stairs to go down the reception with baggage it is not easy.

Was this review helpful? Yes
NovotelG, General Manager at Novotel Geneve Centre, responded to this review

Dear Guest, We are glad to read that your stay with us was pleasant and our facilities as well as our dedicated staff helped you enjoy your sojourn even more. We thank you for sharing your experience with us and hope to have again soon the pleasure of welcoming you. More 

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