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Novotel Geneve Centre

#57 of 108 Hotels in Geneva
GreenLeadersBronze level
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Rue de Zurich 19, Geneva 1201, Switzerland
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Novotel Geneve Centre
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964 Reviews from our TripAdvisor Community

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Dublin, Ireland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Having read some of the reviews on here we were tempted to cancel our booking and move to a new hotel. How glad we are that we didnt although admit this decision was greatly helped by the fact that I was using Accor points for the visit. The hotel could not be more perfectly located: it was 5 mins from... More 

Helpful?
Thank Gerard R
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear Gerard R, Thank you very much for your feedback on your positive experience with us. It is always a pleasure to those reviews with our staff. We are daily trying to give our best customer service to all our guests. We look forward to welcoming you. Best regards, G Viandaz More 

Hounslow, United Kingdom
Level Contributor
108 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Hotel located not far from the lake in a popular area. Yes it is not the best area of Geneva but it is Switzerland, not downtown LA so I wouldn't describe it as a dangerous area. Rooms are pleasant and comfortable. You have usual amenities in the room. Make sure you book a room with breakfast included otherwise you get... More 

Helpful?
Thank teaorcoffee
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear teaorcoffee, Thank you for staying at Novotel Geneve Centre. As you have mentioned, the hotel is situated in the city center and by turning on the right from the hotel entrance, you will be just few blocks from the lake. We are currently upgrading our rooms by changing the carpets and we have already implemented the new Novotel bedding.... More 

Gurgaon
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for 4 nights at the hotel, this hotel is very close to Train station and bus stop. Rooms are clean and comfortable. This was my first trip to Geneva and the hotel staff was very helpful in providing directions/assistance to reach attractions in the city. Hotel serves decent breakfast.

Helpful?
1 Thank Raina3972
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear Raina3972, Thank you for staying recently at Novotel Geneve Centre. All the team thank you for your very nice and cheerful comments. When guests are staying with us we make sure we can provide all necessary information to make their stays comfortable. We look forward to welcoming you soon. Sincerely yours, G Viandaz More 

Edinburgh
1 review
5 of 5 stars Reviewed 2 weeks ago

As a family of four, with kids aged 11 and 9, we had a great stay. We only stayed one night, but we had a great time. The old town area of Geneva is easily walkable, as was Cornavin Train Station (about 7 mins walking with kids). The hotel was very clean and the staff were efficient and friendly. The... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Lithgaeski
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear Lithgaeski, Thank you for choosing Novotel Geneve Centre. It is always a great pleasure to receive positive feedback especially on our staff friendliness. We actually changed all our beds and our guest can fully enjoy the new Novotel bedding with a topper. We look forward to welcoming you soon. Sincerely Yours, G Viandaz More 

Corbridge, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I booked a 2 night stay. I agree with the other posters that there is nothing wrong with the hotel, in fact once your there the staff are friendly and the rooms basic but functional. The problem is the location. Directly out side the hotel are drug dealers, prostitutes, pimps and downright unsavoury characters. The place is so intimating and... More 

Helpful?
1 Thank 528philip
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear Philip G, Thank you for getting back to us on TripAdvisor. We thank you for your nice comments on our hotel and staff. We are working daily with local authorities concerning our neighborhood. When exiting from the hotel, you just have to go right and you will be only fey minutes from the lake and the city center. We... More 

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London, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This hotel is clean and centrally located by the lake. The rooms are of good quality and comfortable, the bathroom is a high standard. The gym and hamam are very relaxing. The breakfast is below standards for hotel breakfast.

Helpful?
Thank nathanuk1982
NovotelG, Room DIvision Manager at Novotel Geneve Centre, responded to this review

Dear nathanuk1982, Thank you for your nice feedback. It is always a reward to receive positive feedback like yours. We are constantly renovating parts of our rooms. Our spa is opened everyday from 6 am till 1 am. From beginning of February, we will have a massage offer available to all our guests to fully enjoy and relax during their... More 

Level Contributor
6 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

First off, the hotel wasn't intolerable. The staff was nice. The accommodations were basic and bearable. However, it was CERTAINLY not on the level of the Pullmans we had just left in Berlin and Basel. Night and day difference in the quality of the rooms. Basel's Pullman was a posh, futuristic, otherworldly experience for me personally. Honestly, Novotel Geneve was... More 

Helpful?
Thank Matthew S
NovotelG, Room Division Manager at Novotel Geneve Centre, responded to this review

Dear Matthew S, Thank you for sharing your feedback with us. We do apologize for the inconvenience by our neighborhood.Once you are staying in our hotel you should go down the road on the right and you will be within few minutes by Geneva's main attractions and the lake. As a mid scale hotel we can understand your disappointment compared... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My self and my partner stayed in this hotel for my 21st birthday. The room was perfect, nice comfortable bed, very clean and spacious. We arrived to free early check in, Swiss chocolate in our room and received little gifts each day we was there such as dressing gowns and slippers, chocolates, complimentary drinks at the bar, the breakfast was... More 

Helpful?
Thank Sandra1457
NovotelG, Manager at Novotel Geneve Centre, responded to this review

Dear Sandra, Many thanks for choosing our hotel to celebrate your birthday and for taking the time to share with us your experience. We are very glad to know that you have enjoyed your stay with us and the special attention provided along the sejourn. Thank you for recommending our property, which is much appreciated and we look very much... More 

Bunbury, Australia
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We arrived at the hotel after a long trip from Australia. The check-in procedure was very smooth (and we were early) and the staff was very helpful. The Geneva travelcards saved us a lot of money. The rooms were clean and had everything you come to expect. The lifts were a bit small and we had to make a few... More 

Helpful?
Thank Aberdeenyummymummy
NovotelG, Manager at Novotel Geneve Centre, responded to this review

Good afternoon, Thank you very much for taking the time to share with us your experience following your stay at Novotel Genève Centre. We are very glad to know that you have enjoyed your stay with us and really appreciate your kind feedback that we have shared internally. Hoping we will have the pleasure to welcome you and your family... More 

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