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All 104 Geneva hotels

Excelsior

34 Rue J.-J. Rousseau, Geneva 1201, Switzerland (Saint-Gervais Les Bergues)
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Excelsior
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61%
Ranked #53 of 104 hotels in Geneva
A recent review
3 of 5 stars reviewed 4 days ago
Robert F Baar, Switzerland
  • Overview
  • Reviews (108)
  • Photos (18)
  • Amenities
  • Q&A (1)
  • Room tips (15)
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108 people have reviewed this hotel

Traveler rating
    12
    49
    39
    6
    2
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8
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49
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
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English first
Baar, Switzerland
Top Contributor
103 reviews 103 reviews
25 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Very close to the train station, to the lake and the city center, the hotel is clean but is old-fashioned and without any spirit. Style from the 60's-70's, well maintained but ... no air-conditioning, no coffee machine in the room, ... I asked for a quiet room and I got a room in the back which had no noise coming... More

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Aveiro, Portugal
Top Contributor
71 reviews 71 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed 1 week ago

The worst hotel ever. Bad managment sure the biggest regret I ever been im my travel life., im not a weird person on perfection. I like to enjoy the places and at least minimal conditions. I never asked too much. But this hotel I dont recommend to anyone. Bad bad cleaning! noisy, and the managemnt very rude with clients. the... More

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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 5 nights in Excelsior. The location is a stone's throw from the railway station, 3min walk from the river, 5min walk from the lake. You got all you need around the hotel: cafe, pharmacy, department stores. Geneva is pretty small so the old city is 10min walk from the hotel. Even so, it is very quiet. The team was... More

Was this review helpful? Yes 2
Antibes, France
Top Contributor
69 reviews 69 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited Geneva during Easter weekend. The hotel is standard; clean room and bathroom. The neighborhood is really good, station, mall, lake, everything at walking distance. Service was fine, receptionist friendly. We were given a twin bed though we had given 1 double bed as preference. They said we could change after the first night stay there. We did not... More

Was this review helpful? Yes 1
gurgaon
Contributor
12 reviews 12 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

There is no waiting lounge and the desk staff are not very helpful, especially when you have asked for an early check in. The rooms are too small for comfort and air conditioners are needed in May and June. The breakfast is basic to say the least. Reminds one of a Nunnery!

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Montreal, Canada
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I recently spent 4 nights with my husband who attended a conference. I was very surprised what an expensive city Geneva is. This hotel is affordable and VERY well located. Just a short walk from the train station. When you stay at a Geneva Hotel you get a pass that allows you to use all public transportation for free. I... More

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Perth, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 17, 2014

The hotel is a short walk from the train station and it's cheap to take a train from the airport straight to the main station. The receptionist wasn't overly friendly or helpful when we arrived and told us we just had to use the internet to find information on tours and trains etc I had previously emailed a few times... More

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Kuala Lumpur
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 27, 2014

My wife and I stayed at Excelsior hotel for 4 nights just recently. The hotel is excellent value compared to other overpriced options. We were kindly upgraded to a very spacious superior room on arrival. The reception staff were very friendly and helpful. The hotel is within walking distance to most key sites, the lake and close to the station.... More

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Jackson, Wyoming
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 15, 2014

I stayed here for two nights over a weekend in April while traveling back from the French alps after a ski trip. I found this hidden gem and booked a room for two nights on another website (and saved a significant amount of money: my bill for two nights was $190 versus the 300 chf I saw on a notice... More

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South of England
Top Contributor
130 reviews 130 reviews
86 hotel reviews
51 helpful votes 51 helpful votes
1 of 5 stars Reviewed April 5, 2014

I booked two rooms through Booking.com. The Excelsior cancelled my booking because they had a problem in getting the funds from my company credit card (which was, and is, valid). They told Booking.com, who sent a message - which I did not spot - saying that my booking had been "changed". The hotel did not have the courtesy to contact... More

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Additional Information about Excelsior

Address: 34 Rue J.-J. Rousseau, Geneva 1201, Switzerland
Location: Switzerland > Geneva > Saint-Gervais Les Bergues
Price Range (Based on Average Rates): $$
Reservation Options:
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18 photos of this hotel

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style
#8 Best Value Hotel in Geneva
Number of rooms
60

Questions & Answers

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