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Excelsior

34 Rue J.-J. Rousseau, Geneva 1201, Switzerland
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Excelsior
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Ranked #58 of 105 Hotels in Geneva
A recent review
3 of 5 stars reviewed 1 week ago
keithvan Vancouver, Canada
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140 reviews from our community

Traveler rating
    17
    58
    53
    9
    3
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10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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East Anglia
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

I stayed for one night, as other hotels in the same price range were booked out. The location is great - near to the main station and close to the city centre. However, the hotel seems old and run down. The shower was mouldy, and some fitments in the bathroom were coming apart. Towels were scrappy. The hotel floors are... More 

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Vancouver, Canada
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The location is the star of the place, it is a stone's throw from the city centre and Geneva's main rail station. The staff were friendly and efficient on check-in, and also had a box of Swiss chocolate out for guests. Upsides: Great shower pressure. Room was well cleaned. Great European toiletries. Breakfast buffet was also reasonable, consisting of cold... More 

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Sesto San Giovanni, Italy
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

My boyfriend and I spent here two nights. The hotel is only a few minutes away from the railway station (where most of the buses and trams stop). The area is full of shops and restaurants and an also be a bit noisy at night, but nothing unbearable. The hotel is also a few steps away from the small Rousseau... More 

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Baar, Switzerland
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Five minutes around the corner from Gare Cornavin, this hotel is definitely 'central' and easy to find. The rooms are pretty basic, but are clean and have everything you need. The hotel staff were always friendly and helpful...especially when it came to the hotel's pretty awful wifi. To say it was inconsistent is putting it mildly. You can, of course,... More 

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Palma de Mallorca, Spain
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Staff were nice & friendly. The sheets were clean but sadly the rest was quite average & very dated. The bathroom was smelly & the shower rubbish. The view was over a sad grey courtyard which seemed to be a communal ashtray. All this for 160€ a night!

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Limassol, Cyprus
Top Contributor
129 reviews 129 reviews
17 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 4 weeks ago

It was our choice since the trip to Geneva was on a short notice and not many hotels were available at that time. The hotel is a little old and offers the basics. The rooms are all right, but the bathroom - very old. The breakfast choice is not very rich, and the restaurant cannot accommodate more then 20-30 people... More 

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Canton of Basel, Switzerland
Top Contributor
53 reviews 53 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 21, 2015 via mobile

The hotel was our backup plan since the city was busy due to an exhibition/trade fair. I will not go again unless I cannot find anything else. The rooms are spacious but basic, the whole hotel has tiles rather than carpet - you hear every move people make. We booked for two but got only one set of towels etc.... More 

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Semarang, Indonesia
Top Contributor
96 reviews 96 reviews
22 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed January 21, 2015

Good location near the tourist attraction and also near the Old Town, love the breakfast from the pastry, bacon, muffin, croissant, fruits! Unfortunately the room is quite pretty small for us three. But not bad overall :) Maybe will stay here when we visit Geneva again

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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 19, 2015

This was my second stay at Excelsior. The hotel was clean, comfortable and very close Geneva Cornavin (train station). I had a room with a balcony and the bathroom is clean and spacious. Breakfast is adequate. It is located at the city center opposite Manor (shopping complex).

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Alta, Norway
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 2, 2015

The hotel is ok enough. Ok location. Short distances to the sights. Our room was nice enough but a bit warm. There was only fans and no air conditioner. In the halls it smelled a bit of cigarette smoke. Except from one of the receptionists the staff was a bit indifferent. In the two days we stayed we didn`t se... More 

Was this review helpful? Yes 1
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