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All 104 Geneva hotels

BEST WESTERN Hotel Diplomate

4.0 of 5 Hotel   |   46 Rue De La Terrasserie, Geneva CH-1207, Switzerland
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14%
Ranked #86 of 104 hotels in Geneva
  • Overview
  • Reviews (55)
  • Photos (20)
  • Amenities
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55 people have reviewed this hotel

Traveler rating
    2
    5
    15
    17
    16
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1
12
9
26
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Brighton and Hove, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

A bit pricey but then this is Geneva!!! Nice room, good shower, everything works and a comfortable bed. Staff helpful about places to visit and travel. Cant complain and if you want a nice coffee and a bite to eat for breakfast try the little café on the corner about 50 yards away. Good price.

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Taipei, Taiwan
1 review
3 of 5 stars Reviewed May 13, 2014

Too expensive for a small room. Location is good but the room is very small. It is not match the price we paid. Service is ok, the recommendation for the restroom nearby is good. If the price can be more reasonable, it is good for people to stay for business trip.

Review collected in partnership with Best Western

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Oxford, United Kingdom
Top Contributor
67 reviews 67 reviews
48 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 22, 2014

Let's face it, good mid-priced hotels in Geneva are hard to find. You can pay a small fortune to stay on the lake, or you can end up in a flea pit. The Diplomate is neither on the lake, nor a flea pit. The rooms are small and do need updating, but the welcome was warm. It does help if... More

Was this review helpful? Yes 1
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed March 11, 2014

Avoid if you can! Room was very noisy as it was next to the tram stop. It was also very hot and the ac was ineffective. Shower attachment would not stay in place and sprayed water all over the bathroom. Breakfast was supposedly from 7 but at 7.15 there was still no coffee and very little choice. Had I known... More

Was this review helpful? Yes 2
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
14 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 2, 2014

I was disappointed with this hotel. I usually find all BW hotels reasonably good. Not this one. The only good thing about it is the location. The category of this hotel does not fit the facilities. Rooms are definitely not those for a 4 star hotel. Spend your money better in another place.

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Geneva, Switzerland
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed February 2, 2014

Well I had to stay there 1 night because of work and the office is just few blocks away. Colleagues did warn me about this hotel. The hotel is outdated, the room is very basic, the bed is not comfortable at all and the service is rather unfriendly. No way this hotel is a 4 star. Between 2 and 3... More

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Pordenone, Italy
Top Contributor
95 reviews 95 reviews
95 hotel reviews
115 helpful votes 115 helpful votes
2 of 5 stars Reviewed January 28, 2014

We usually browse Trip Advisor's ratings before choosing any hotel. But this time we were forced to book such a low rated hotel since our collegue was staying there and, as it was a business trip, staying at the same place was convenient to us. First of all, our experience was not 100% negative and to be honest we didn't... More

Was this review helpful? Yes 1
Geneva, Switzerland
Contributor
11 reviews 11 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed December 15, 2013

Just few words from my side, I checked in in Diplomate Hotel for 4 days and from the beginning I didnt like it, first I arrived at 12 pm and they made me wait till 2pm because the room was not ready although the hotel was pretty much empty...then I had to leave 100 CHF guaratee for which the indian... More

Was this review helpful? Yes 1
Walton on Thames, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 29, 2013

Rough receptionist, very unfriendly. Took my money through the reservsation and upon arrival was told that no reservation has been made despite me showing the hotel voucher. Then was left with no option but sleep in my car. Then to add insult to injury was sent a survey to rate the hotel! Never again in a Best Western!!!

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Antwerpen
Senior Contributor
49 reviews 49 reviews
30 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 28, 2013

When you walk into the lobby it feels like a time warp into the fifties. The rooms are clean but with an outdated feel to it. You are very close to the lake and a lot of good restaurants. The breakfast is complete and well done. I would have liked a gym but I guess this is not standard practice... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN Hotel Diplomate

Address: 46 Rue De La Terrasserie, Geneva CH-1207, Switzerland
Location: Switzerland > Geneva
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Diplomate 4*
Reservation Options:
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Also Known As:
Best Western Diplomate
Geneva Best Western
Best Western Geneva

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Amenities

Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service
Hotel Style
#32 Luxury Hotel in Geneva
Hotel Class
Official Description (provided by the hotel)
Modern hotel with multilingual staff is located in the city center; 3 km from Gare Cornavin Railway Station. ... more   less 
Number of rooms
46

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