These are now a renovated rooms in all the floors. The rooms are clean and freshly decorated, . Daily room service is very good keeping cleanliness standards high. Thank you !

Stayed one night at this hotel as we wanted to visit Geneva before heading to France. Wish we hadn't bothered! Hotel may have 4 stars over the door but that's where it ends! No hello at reception, let alone a welcome, manager was there twice & didn't even speak. We've stayed at many UK Best Westerns, one of the reasons... More

The rooms are small, the reception service friendly but patchy unless you speak good French, but the prices are low by Geneva standards and it is well placed for Rive and the downtown are If you are looking for a well-priced bed for the night in a safe and clean environment, but not fussed about design or frills, then this... More

Hi guys Just got back from the motor show and booked the hotel via an Easyjet package fearing the worst, the hotel was clean & tidy, rooms compact but for a lads weekend was fine for us, the hotel gave us afree bus & tram ticket so all the public transport was free, all in all a nice hotel in... More

We were booked into the Diplomate by others because of a business meeting so were fairly concerned by the poor reviews. These are now unfounded as a refurbishment has resulted in rooms that are clean and freshly decorated with small but functional en suite bath/shower rooms. Daily room service is very good keeping cleanliness standards high. Whilst not spacious the... More

If you are about 12 and only have a backpack, this is the ideal place for you!! We asked for a twin room & walked in to find a double bed. Told to seperate the beds, we did but then could only walk over our beds to get to the bathroom. We're not fussy people with expectations & weren't expecting... More

I don't know where to begin...staff came across as though they were doing me a favor. It was like a Swiss version of Faulty Towers. No help regarding maps, restaurants, etc. everything came at a charge. Internet WI-FI -- expensive, if it worked half the time. Car parking -- this was a joke, 28 Euro for a space behind the... More

I stayed in this hotel with my partner who was in Geneva on a business trip. Our usual hotel was fully booked and the only other hotels were apparently in the "hot" part of town so we had no choice. On arrival we were greeted by Basil Faulty who started checking our reservation. We stood there for about 5 minutes... More

Hotel was clean and the room size was ok for one person.Clean bathroom as well.The elevator was very noisy though and it wasdifficult for me to sleep.Good location.