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Hotel Bernina Geneve

3.0 of 5
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22 Place Cornavin, Geneva 1201, Switzerland (Formerly Bernina Swiss Quality Hotel)
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CHF10 off room rate
Hotel Bernina Geneve
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Ranked #71 of 106 Hotels in Geneva
A recent review
4 of 5 stars reviewed 2 days ago
Louise677 Sydney, Australia
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356 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I always think first impressions are important, so if I get a smile and a welcome from front desk staff, that is a good start. Staff at Bernina Hotel were helpful and friendly. Check in was efficient and quick. I was given a map and a free transport card. I was also shown the lounge area where I could get... More 

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Brighton And Hove, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

location - very central, 1 minute from train station and easy transport access to trains, buses and trams. supermarket close by and restaurants. room - nice size, very clean, comfortable bed, no air conditioning but fan was provided, good shower staff - very friendly, let us check in early and store our bags after check out, recommed good restaurants and... More 

Was this review helpful? Yes 1
Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear lloyd1988, Thank you very much for your very good reviews. Our team was also very happy to hear your experience at Hotel Bernina Geneva, and I hope, we'll have the pleasure to welcome you back soon ! Best regards, M. A. Porta Director More 

Scottsdale, Arizona
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel one night as a 50+ woman travelling solo. I booked my room early and paid in advance so got a very reasonable rate. I have no complaints about the hotel. The location is great - right across from the train station. The person working at the reception desk was friendly and helpful. My single room... More 

Was this review helpful? Yes 2
Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear Navis44, Thank you very much for your reviews. I was very pleased to read it to our team and congratulate them ! We will be very happy to host you again at any time and look forward to it. Best regards, M. A. Porta Director More 

Dallas, Texas
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

As anyone who has traveled to Geneva even once knows, star ratings of Geneva hotels are worse than a bad joke. So-called 4-star hotels are really 2-star, if international standards are applied. And Hotel Bernina bills itself as a 3-star hotel. You get the idea. The rooms at this hotel are Spartan to say the least. One pillow on the... More 

Was this review helpful? Yes 2
Bernina-GVA, Directeur général at Hotel Bernina Geneve, responded to this review

Dear Sir, Thank you very much for your feedback and well appreciated comment. We were really sorry to read that the hotel's amenities were not at your convenience and wanted to inform you that the place will undergo a full renovation, starting at the end of the year. We hope that the result will be up to your expectations. We... More 

Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed June 30, 2015 via mobile

Good location, just opposite the train station, and next to the most bus stops, so by a bus you'll be in city centre. But every thing in this hotel was out of fashion and alittle bit old. Using elevator is a real horror. Nice to be mentioned the polite, helpful and fluent in english receptionist.

Was this review helpful? Yes 2
Bernina-GVA, Directeur général at Hotel Bernina Geneve, responded to this review

Dear Sir, Thank your for your feedback. On your kind words about the reception staff, they are really proud to see their work so well valued and we thank you for it. About our hotel in itself, please be aware that the hotel will be totally renovated soon so the infrastructure in general and the quality of the equipment will... More 

Basel, Switzerland
Level Contributor
60 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed June 27, 2015

The location is great, in front of the main station and closer to all bus and tram lines in order to visit the city. The room is really basic. The TV was not working properly. The breakfast is continental and basic so do not expect too much. The only good thing is the staff at the reception, very helpful people... More 

Was this review helpful? Yes 2
Bernina-GVA, Directeur général at Hotel Bernina Geneve, responded to this review

Dear Sir, Thank you for your review and for your kind words about the staff. The hotel will be totally renovated soon so the infrastructure in general and the quality of the equipment will improve so we hope to see you again once the renovations are done. Kind regards, M. A Porta, Director. More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed June 23, 2015

Like an east european hotel at the end of the communist era. My room smelt of chip fat - grim. I didn't know furniture like that still existed. no a/c and the bathroom would have struggled to have looked modern in the 70's. Avoid

Was this review helpful? Yes 2
Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear Andreald, Regarding the location, we offer a good value for money. The hotel needs renovation that will start at the end of this year, we will happy to welcome you again in a modern and fresh place. Regards. M. A Porta More 

Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 19, 2015

Good points: Excellent location; right in the city centre very close to most of the attractions and Lake Geneva. Staff was very helpful and friendly. Clean Tidy room. Very basic, rooms need uplifting, noise from the outside traffic and roads could be heard. Not many options in breakfast. Very good value for its price.

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Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear Mohak, Thank you for your review. As mentionned, we make our best to offer a good value and journey to our client. Renovation will start soon, so we hope to see you again at that time. Kind regards. M. A Porta More 

Winnipeg
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed June 8, 2015

First the good points... Location. Front desk friendliness. Now the bad.... Paper tin walls. You will hear the TV in the next room. No AC (forget what they may tell you). You either have the window open and not sleep due to the noise, or, close the window and suffocate. The room was so small that the bed is up... More 

Was this review helpful? Yes
Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear Sir, Despite my sincere regret that you were not satisfied by your journey at our hotel, I would like to tell you : Welcome to Switzerland, one of the most expensive country in the world. Our price is totally fair regarding the location and the services. Same for the size of our room, some are big some are small,... More 

Israel
2 reviews
3 of 5 stars Reviewed June 4, 2015

Choose it because it is located across the street from the rail sation and price was reasonable for Geneve.Hotels are expensive in this city. The personnel is very courteos and eficient and are eager to help when you need. On the minus side the hotel is somewhat old and furniture is minimal and not new. Bathroom small with only the... More 

Was this review helpful? Yes
Bernina-GVA, General Manager at Hotel Bernina Geneve, responded to this review

Dear Sir, Thank you for your review, please note that the hotel will be totally renovated soon, so we will be able to offer a greater journey to our client. Kind regards. M. A Porta Director More 

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