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Swissotel Metropole Geneva

#10 of 106 Hotels in Geneva
Certificate of Excellence
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34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Best prices for: 1 room 1 guest
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Swissotel Metropole Geneva
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Swissotel Metropole Geneva
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388 reviews from our community

Traveler rating
    211
    107
    48
    13
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

I stayed here one night for a meeting, paid for by the organizers of a meeting I attended not far away. Otherwise, the hotel's on-line room rate, starting at CHF 510 (US$ 535 or € 495), would have been way outside my budget. The hotel has a superb location, at the center of the old town, on one side facing... More 

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v1grad
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This is a very picturesque hotel ideally situated across the street from a park on Lake Geneva. The views are stunning. After walking around the nearby city for a week, I found the location offered easy access to everything I needed. Restaurants, shopping, and public transportation abound. While the room I stayed in was smaller than I'd ideally prefer, it... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear guest Thank you for taking your time and for sharing your recent experience at Swissotel Metropole with the TripAdvisor community. Your review emphasizes the advantage of hotel’s location as well as the new room category offering outstanding features such as state of art technology and contemporary design. In addition, the quality of your stay was affected positively by the... More 

Montreal, Canada
1 review
5 of 5 stars Reviewed 1 week ago

Very warm and cosy atmosphere. The staff is very friendly and accomodating. The breakfast has a variety of choices. Great location. i have stayed in many hotels in Geneva. This is by far my favourite..

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Joyce P I highly appreciate you taking time and sharing your recent experience at Swissotel Metropole with the TripAdvisor community. We all thank you for recognizing our efforts in providing friendly and professional service. In addition, we are honored to become your favorite hotel in Geneva, it is rewarding and motivating. Dear Joyce P, we look forward to welcoming... More 

Jeddah, Saudi Arabia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

i have been in this hotel for three times. it is very nice locations and have very nice roof for the August fire works. i have did this experience last August. the stuff is so and so. but the view is very nice for the lake

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for the confidence shown in Swissotel and in particular in our hotel Metropole Geneva. I also appreciate the fact that you have taken your time to share your recent experience with the Tripadvisor community. We are proud to accommodate you once more at the hotel Metropole. Your visit is a very good indicator of our performance... More 

Senior Contributor
40 reviews 40 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was my first trip to Geneva and I had no idea what to expect at all. Took a hired car from the airport with sat nag, so navigating your way to the hotel was made easy. This is a hotel located in the better half of the city. The front facade of the hotel is impressve and quite imposing.... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Martin L I highly appreciate you having taken time to share your experience at Swissotel Metropole Geneva with the TripAdvisor community. We are grateful for the positive feedback provided emphasizing the location, the new rooms and also the service offered. Moreover, you pointed out the benefits of our Perfect Weekend package where parking is included. In addition, I would... More 

Colchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for a couple of nights in a suite, which was spacious and assorted with a sound system, large TV and bed, steam shower and bath, and a digital room control system. Overall the stay was great. Breakfast had good variety and dinner was very reasonably priced for Geneva- but not particularly impressive. The bar had a nice... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having stayed with Swissotel Metropole whilst in Geneva. We are glad you had a great stay although a few things made the difference from becoming an excellent stay and we apologies for any inconvenience caused. Your comments are very positive and the review is very valuable for the development of our service and we take... More 

Amsterdam, The Netherlands
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had a lovely weekend with girlfriends staying at the Swissotel Metropole. Everyone went out of their way to make sure we had a wonderful stay. The service was exceptional and the room was bright and clean with a view of the lake with a tasty breakfast. Thank you!

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Jen JLJ We thank you for having chosen Swissotel Metropole Geneva and for sharing your experience with the TripAdvisor community. It is with great enthusiasm I read your review which has been shared with the management and the colleagues. I am really pleased to read that you had a lovely weekend and that our service was remarkable. Please do... More 

College Station, Texas
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Swissotel Metropole Geneva while here for meetings at the World Economic Forum. I was delighted to be upgraded to one of the new Signature Lakeside rooms, with a balcony. While there was noise from cars on the street out front, the noise was not noticeable with the balcony doors closed. The room was beautiful and equipped... More 

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having stayed with Swissotel Metropole Geneva and for sharing your experience with the TripAdvisor community. I have not hesitated to share the review with the management and the colleagues. Your comments related to the Signature rooms are positive and encouraging. I also appreciate the fact that you highly recommend the hotel and that that you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Excellent service, great facilities, comfortable room with an excellent view of the lake. Staff are friendly, helpful and flexible. Breakfast was wonderful - we spent at least an hour each day enjoying it.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Kate M Thank you for having chosen Swissotel Metropole for your recent weekend stay in Geneva. Your feedback is very valuable for us and I truly appreciated you having taken your time for sharing your experience in our hotel with the TripAdvisor community. Your comments have been communicated to the management and to all the colleagues of the hotel... More 

Jeddah
1 review
5 of 5 stars Reviewed 4 weeks ago

verey nice hotel to stay i strongly suggest this hotel to non smokers smokers keep away from this hotel i forget my i phone 6 and 5 in the room whene i was going to mont blanc tour when i returend to the room noothing was missing staff very helpful

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Rabea A Thank you for the time you have taken to share your experience during your last stay at Swissotel Metropole Geneva with the Tripadvisor community. We take at heart every guest’s comment and we do our outmost to accommodate you with every request. In your case, dear Rabea A, I would like inform you that our hotel is... More 

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