We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Metropole Geneva

5.0 of 5 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Hotel website
Hotel website
Click for phone number
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Certificate of Excellence 2014
Swissotel Metropole Geneva
Professional photos View all
Browse nearby
Swissotel Metropole Geneva
Write a Review

318 reviews from our community

Traveler rating
    169
    85
    45
    11
    8
See reviews for
63
72
24
118
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (318)
  • Mar-May only
    (71)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (88)
  • Dec-Feb only
    (53)
All months
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago

The most impressive thing was housekeeping. I was in a hurry for the meeting and left my room in a mess a bit. When I came back i saw an absolute order. Everything in a bathroom was on its place, my trousers were hanged over, even my palantine was carefully hanged over. My luggage that previously was left on a... More

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Anna C Thank you so much for the encouraging feedback, for the time you have taken to write the review and for sharing your experience at Swissôtel Métropole with the TripsAdvisor community. Your review is rewarding for all of us at Swissôtel Métropole the team members, the management and in particular for the Housekeeping team. I can assure you... More

Esplugues De Llobregat
1 review
5 of 5 stars Reviewed 1 week ago

Swissotel is Pricy but worth it. Great LOCATION excellent Service And a beautifull hotel. Great food, excellent and very compleat breakfast. Staff members are very helpful and friendlly. Definitely recommend

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Miguel P I highly appreciated your review, it has been communicated to all colleagues and the management. In addition, I would like to thank you for the time dedicated to share your experience at Swissotel Metropole Geneva with the TripAdvisor community. Miguel P., every day we strive for excellence by listening to guests, training the team members, processing information... More

Singapore
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A little while ago -but from an ad-hoc account- I had been writing this: "Location is fine, near the vieille ville & without having to cross the bridge. But rooms are small, so small...upgrades? Toughhhhh. Lobby a bit aged. Room service approximative. Room for improvement, definitely!" Since then... Had an opportunity to meet with Joyce, Head of Reservations. Not much... More

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank for the confidence shown by residing once again at Swissotel Metropole Geneva. Your stay was noted as positive, showing improvement in the service provided. I can assure you, every review and every guest comment is evaluated and taken with maximum seriousness by the team and the management at Swissotel Metropole Geneva. We look for a 2 way... More

England
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Romantic celebration, stayed in one of the new "Signature" rooms overlooking the lake. Perfect view and quiet room under the roof. Renovated with style and very modern with the latest technology. The roof top bar is the place to be for the perfect evening with the perfect view of lake Geneva. Staff are very attentive and make you feel special.... More

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Larrissa I highly appreciated your review which was communicated to the colleagues and the management. In addition, I am extremely grateful that you have taken your time sharing your experience with the TripAdvisor community. Dear Larrissa, your review is of outmost importance for all of us at Swissôtel Métrople Geneva as it is a great indicator of our performance... More

London
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We loved our stay here and will definitely come again. This hotel manages to be smart, modern and comfortable all at the same time. It has a great position overlooking the lake, Jet D'Eau and gardens. We were here with our children, who were made to feel very welcome. I loved the attention to detail, including a choice of pillows,... More

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest By reading your review I can feel your enthusiasm and satisfaction from being our guest and this is great. The photos posted are just perfect as these provide the reader with a better feeling of the product. Your review has been communicated to the team and the management. I also would like to take the opportunity to thank... More

Singapore
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Location is fine, near the vieille ville & without having to cross the bridge. But rooms are small, so small...upgrades? Toughhhhh. Lobby a bit aged. Room service approximative. Room for improvement, definitely!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Salomon S Your review is very valuable to all of us at Swissotel Métropole Geneva, it has been communicated to the colleagues concerned and the management. It provides us with valuable information of our performance and guest’s satisfaction. I also would like to thank you for the time you have taken to share your experience with the TripAdvisor community.... More

Aman
1 review
5 of 5 stars Reviewed 2 weeks ago

location is perfect, staff are excellent and helpful, breakfast is not great , rooms are clean , free WIFI , prices are little pricey , overall is very good choice for Geneva if your are going for business or leisure .

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Qality Manager at Swissotel Metropole Geneva, responded to this review

Dear Anas S Thank you for having chosen Swissotel Metropole while visiting Geneva. I also highly appreciated the fact that you have taken the time to share your experience in the hotel with the Trip Advisor community. Your review provided the team and the management with valuable feedback, a highly satisfied guest recommending the hotel. I treasure the confidence you... More

Naples, Florida
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our stay at the Swiss Metropole in Geneva has been a delight. The staff treat you as you are their only guest. The care and concern are first rate. The room has every amenity and the lakeside view is perfect. Highly recommend this hotel. Just about everything can be reached very easily from this location. The 5th floor lounge is... More

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Mrs. Karp Barbara You have explored our new rooms, our new roof top Lounge Bar Restaurant 5th, our services and the advantage of the location of the hotel. Thank you for sharing the experience on tripAdvisor and at the same time we are honored for confidence you have shown allowing us to accommodate you during your stay in Geneva.... More

Bishops Stortford, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

This is a lovely hotel in great location. Our room was overlooking the fountain and the flower clock is 30 second walk. Staff could not do more for you. Room was really modern and had cool but easy to use gadgets like a hidden tv and complimentary nespresso machine.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Sarah S. We feel so flattered by your review , the teams and the Management at Swissôtel Métropole Geneva thank you for having chosen us to pamper you. I can assure you that the team members strive every day to improve our guest satisfaction through training and constantly adapting to guest needs. Thank you for sharing your experience on... More

London, England, United Kingdom
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This 5 star hotel us located right on the banks of The lake, next to the flower clock and walking distance from the jet. There are many bars and restaurants nearby. The bar resturant 5 on the fifth floor offers breathtaking views of Geneva. The staff are friendly and attentive . The rooms are adequate but spotlessly clean . We... More

Was this review helpful? Yes
ManagerGeneva, Quality Manger at Swissotel Metropole Geneva, responded to this review

Dear Mrs. Lynn Thank you for the confidence and for allowing Swissôtel Metropole Geneva and its team to take care of you while in Geneva. I also valued your review as you reinforced some excellent strong points of the hotel such as team members friendliness, location and 5th Lounge Bar Restaurant. Mrs. Lynn, I assure you that the comments have... More

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Swissotel Metropole Geneva? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Swissotel Metropole Geneva

Address: 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Rues-Basses Longemalle
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
Number of rooms: 127
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Travelocity, Orbitz, Priceline, Cheap Tickets, Despegar.com, Venere, Agoda, HotelTravel.com, TripOnline SA, Odigeo and Tingo so you can book your Swissotel Metropole Geneva reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel

102 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (44)
Viewed
Bathroom (4)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (6)
Viewed
View from room (1)
Viewed
Other (13)

Management photos: Courtesy of the property manager

Viewed
All management photos (59)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (11)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Dining (2)
Viewed
Other (21)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay