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Swissotel Metropole Geneva

#10 of 106 Hotels in Geneva
Certificate of Excellence
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34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
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Swissotel Metropole Geneva
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408 Reviews from our TripAdvisor Community

Traveler rating
    224
    114
    48
    13
    9
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150
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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  • Dutch first
  • English first
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  • All months
    (408)
  • Mar-May only
    (116)
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    (106)
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    (101)
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Columbus, Ohio
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This hotel turned us on to great restaurants. We had no reservations when we came in for a two night stay and we were really pleased. The hotel is very nice, but it should be for the upper level Geneva prices. Don't even think about breakfast here, a la carte scrambled eggs were $22 (USD) and the buffet was $50... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Donald G, Thank you for the time dedicated to write your review of our property and for sharing you recent experience with the TripAdvisor community. Your feedback is valued very much and we appreciate your comments regarding the concierge and the hotel. With regards to the pricing Mr. Donald G., I would like to inform you that various promotions... More 

Jeddah
1 review
5 of 5 stars Reviewed 1 week ago

Nice hotel and nice team in a perfect location Rooms are comfortable restaurants are awsome Everyone there is helpfull and act in very friendly way they just need to add some sport channels this is the only thing

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest, We are really happy to find out that your stay was excellent. In addition, we thank you for having shared that experience with the TripAdvisor community. Dear guest, we appreciate your feedback in relation to adding a range of sport channels and I would like to follow up on that subject. When we have renovated our rooms we... More 

Stockholm
1 review
5 of 5 stars Reviewed 1 week ago

Very good hotel but due to currency very expensive at the moment. The staff very helpful and rooms well cleaned. Nice terass on 5 th floor for drinks. The hotel is perfectly situated by the lake of Geneva.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest, Thank you for the time you have taken to share your recent experience at Swissotel Metropole Geneva with the TripAdvisor community. The 5 Lounge Bar located on the 5th floor on the rooftop of the hotel is the place to be in Geneva. The view over the lake and over mountains is breathtaking. Please visit us soon again,... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
4 of 5 stars Reviewed 1 week ago

We have been there for 1 nights and we fell in love with the hotel. In our room, the view of geneva lake was stunning and we do not want to check out. And just a bit walk to he shopping center, it is very convenient. The service at the reception and concierge were beyond our expectation. They were all... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest, Thank you for the time taken to express your satisfaction during the recent stay at Swissotel Metropole Geneva and for sharing it with the TripAdvisor community. The review was shared with the colleagues and the management and the attention was focused on the room service menu suggestions. Dear guest, I would like to inform you that although an... More 

Dhaka City, Bangladesh
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stay was great, on the expensive side, but true Royal type hotel, Location is great, walking distance to everything, lake is right in front of the hotel, Great for staying with couple or for Business. Again Very expensive....loll

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest I highly appreciate your review and thank you for sharing your recent experience at Swissotel Metropole Geneva with the TripAdvisor community. Your comments are pertinent for the development of our product and of our service in order to make your future stay with us even more unforgettable. I understand that the price is an important factor for you,... More 

Contributor
16 reviews 16 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It's a good hotel, I didn't like their restaurant at all, food wasn't as good as I expected did not enjoy it at all, rooms are very good and with good view. Nice lobby and very kind staff , breakfast was good, but like I said I didn't like dinner at all.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Ro G. I highly appreciate your review which was shared with the management and the colleagues. Your comments indicate our strong points and also where we must improve. Dear Ro G., we aim to satisfy every guest therefore, upon your next visit, our chef will be happy to meet with you in order to find out how we can... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Cant miss hotel. Place to be in Geneva for sure! great rooms, great service, great restaurants; great views. All in all - wonderful and comfortable stay. Recommend without reservations for everyone to stay here!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Harish V. We are grateful for the time you have taken to share your recent experience with the TripAdvisor community. Your review was shared with all the colleagues and the management and your encouraging words are motivating all of us. Dear Harish V., having you recommending the hotel is for us a great indicator of your satisfaction and of... More 

Ottawa
1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hotel the new re furbished rooms are very nice, location is near the lake, the luxury shopping outlets and the old town. actually its near every thing in Geneva. staff was very friendly and helpful service was great, i really recommend this hotel. the price was avg compared to the other hotels.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having chosen Swissotel Metropole for your recent stay in Geneva and for having taken your time to post you experience on TripAdvisor. You have experienced the new rooms as well as the service which contributed positively to your stay. We are delighted to read that you are recommending our hotel and your compliment has been... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What wonderful staff!! Absolutely fantastic, has been a great experience staying at the Swissotel Metropole. The suite was kitted out immaculately! I was treated as royalty! They did a phenomenal job making my stay a pleasure. Location is lovely, overlooking the lake. Great bar and barmen!! They would make cocktails for every whim & fancy....jut ask! This is on top... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for taking your time to share your experience on your recent stay with the TripAdvisor community. We appreciate your feedback and will be certain to share it with the team. We are pleased to hear that you had a fantastic experience and we hope to continue being your home away from home in Geneva. We look... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Three days on a business trip. Well located overlooking lake Geneva and close to the Jet D'Eau. A charming old building with plenty of character. Within easy reach of ample places to eat and drink. Prompt and efficient check in with very friendly staff. Quickly into my room. The room itself was very small, although very comfortable and spotlessly clean.... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Ian and Paula, It is really a pleasure to read your review and to find out that you had a great stay at Swissotel Metropole whilst in Geneva. In addition, it is rewarding to be recommended by you, being a loyal guest and an experienced business traveler. The review is very descriptive emphasizing positive facts such as hotel’ location... More 

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