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Swissotel Metropole Geneva


Hotel class 5.0 of 5
34 Quai General Guisan, Geneva 1204, Switzerland
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Reviews you can trust

80% Recommend
4.0 of 5 stars 47 reviews
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By trip type
All (47)
[ Date ] [ Rating ]
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5 of 5 stars
migupin   1 contribution
montevideo
Jul 13, 2009 | Trip type: Friends getaway

Sttayed for one night at the hotel with my son Maxi. Beatiful bedroom with all ammenities. Very niche shower and very confy small living room area. Staff at front desk very friendly and helpful. Especially German young lady. Breakfast very nice, modern setting in restaurant and beatiful terrace. Location ideal to main pedestrian street and clase to the lake. more

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5 of 5 stars
edgarn   25 contributions
Paris
Jun 25, 2009 | Trip type: Business, Solo travel

We had a very enjoyable stay, staff are very good and the General Manager Mr. Thierry personally welcomed us and made a huge difference to our stay in Geneva (he recommend this amazing place in Park des Eaux Vives). Overall the location was the best compared to all the other hotels (Mandarin, Four Seasons and Eaux Vives) and the restaurant... more

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5 of 5 stars
Larrissa   1 contribution
England
May 24, 2009 | Trip type: Couples

Long Easter weekend, great welcome with an Easter egg at check in. Rooms clean, food great and staff really make you feel at home. more

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5 of 5 stars
svitlanaKiev   20 contributions
Kiev, Ukraine
Mar 19, 2009 | Trip type: Business

This is my favorit hotel in Geneva. The best location in Geneva, right in the center of Geneva near Mont Blanc bridge and Rond Point de Rive on the street of luxuary shops Rue de Rhone. Walking distance to anything you need, a lot of restaurants of different level, shops and just accross the lakeside. 5 min Confederation street -... more

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5 of 5 stars
DH76   14 contributions
London
Feb 2, 2009 | Trip type: Business
1/1 found this review helpful

I stayed here regularly over a six month period while working in Geneva, I couldn't find anything wrong with the hotel, and it was certainly best value. Ok, some of the rooms facing the back of the hotel are a little small (so stay at the front if you can) but each one had an extremely comfortable huge bed, fabulous... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to write a comment with regards to your stays at Swissôtel Metropole Geneva. We are striving for excellence in all areas of the hotel and are very happy to learn that you enjoyed your stays with us. It is always gratifying to know that we have been able to please our guests and we...

Great Hotel
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4 of 5 stars
Globetravelleraswell   4 contributions
Stafford
Oct 24, 2008 | Trip type: Business, Solo travel

I was surprised when I arrived at the hotel and found it not as bad as some of the reviews. Although the street is busy you can access the hotel in the front or back. I thought it was just nit picking by others complaining about something like that. The door and reception staff was friendly and everybody spoke English.... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. The room 425 is indeed a smoking room, nevertheless your comments have been passed on to our General Housekeeper in order to reduce to a minimum the smell of smoke even in those rooms were smoking is allowed. 50% of our room...

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2 of 5 stars
Peech   60 contributions
Hong Kong
Oct 22, 2008 | Trip type: Business, Solo travel
0/1 found this review helpful

Before arriving at the hotel, I had read many poor reviews here and also heard from a friend about her poor experience. I'm afraid I'm not going to give the hotel a glowing review either. The size of the room is OK - pretty standard for an old European hotel. I liked the bathroom although the shower stall was a... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. We were disappointed to read that your impression of some of our services in the hotel was not good. Your comments have been passed on to our General Housekeeper in order to improve the training and make sure that maids will not...

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4 of 5 stars
Blaeu   15 contributions
Amsterdam, The Netherlands
Sep 2, 2008 | Trip type: Couples

We came to Geneva for a long weekend. This hotel was central and looked very nice on the website. Our room was lovely and had excellent views over the lake. The only problem was that hotel, like so many other quality chain hotels lack any real warmth or character. You certainly will not have a bad time here, but it... more

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1 of 5 stars
herself1   1 contribution
North of England
Jun 23, 2008 | Trip type: Couples
1/2 found this review helpful

What a disappointment this grand hotel turned out to be....small, old fashioned, musty rooms with outdated fussy soft furnishings. Our lake side room was uncomfortable and only adequately clean. The wall paper, furniture etc looked scuffed and battered and could not have been recently modernised as advised by the front desk. The only positive thing to mention about our disappointing... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. We were disappointed to read that your impression of the hotel overall and your room was not a good one. We completed renovating all our rooms in 2004 after a 5 year renovation plan of the hotel and are now at the...

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3 of 5 stars
lazydays1   5 contributions
CA
Mar 20, 2008
1/1 found this review helpful

The location is perfect but hotel seems to be resting on that more than their rooms. My room was very small, even by European standards, and dimly lit. The desk was almost unusable due to proximity to the curtains(ie the curtain hung over the desk). The room was clean and most everything was in working order but for a 4/5... more

Management response from
SLGVA, Executive Assistant Manager

Thank you for taking the time to post a comment regarding your recent stay at Swissotel Metropole Geneva. We were disappointed to read that your impression of your room and bathroom was not a good one. We would just like to point out that we have several categories of rooms and the room occupied during your stay was probably the...

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Swissotel Metropole Geneva Also Known As

  • Swissotel Metropole Hotel Geneva
  • Geneva Swissotel Metropole Hotel
Address: 34 Quai General Guisan, Geneva 1204, Switzerland