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All 105 Geneva hotels

Swissotel Metropole Geneva

5.0 of 5 Hotel   |   34 Quai General Guisan, Geneva 1204, Switzerland (Rues-Basses Longemalle)
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Ranked #16 of 105 hotels in Geneva
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 2 days ago
Dave999930 London, United Kingdom
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231 people have reviewed this hotel

Traveler rating
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    36
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41
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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English first
London, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

This place is truly exceptional. From the moment we arrived to our pending departure now, we have been made to feel very special. The room is lovely, the view of the lake is amazing. Shame the roof terrace bar is not open in April, but I'm sure it's wonderful in the summer. All the staff are incredibly welcoming, nothing is... More

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ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Many thanks for taking the time to fill in our internet satisfaction questionnaire further to your stay here at the Swissôtel Métropole Geneva. I was glad to read that you enjoyed your stay with us and rest assured that your comments will be shared with the team. Our new rooftop will be opened from 6th of June 2014.... More

Abu Dhabi
1 review
5 of 5 stars Reviewed 3 days ago NEW

My favourite hotel in Geneva, really outstanding location and great staff Hotel du la paix was my favourite but not anymore, the rooms r very quite that u full a sleep and the kids really liked it , the mini bar is for free

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Many thanks for taking the time to fill in our internet satisfaction questionnaire further to your stay here at the Swissôtel Métropole Geneva. I was glad to read that you enjoyed your family stay with us and we gained a new ambassador. You can be assured that your comments will be shared with the team. We hope to... More

Montreux, Switzerland
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

My friend and I spent 2 nights and it was wonderful. The view of lake Geneva can be seen from the balcony which is really stunning for Nature lovers. The staff are so kind and always there to help you with anything you need and they do it so fast. For example when I switched on the TV and there... More

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Madam, Many thanks for taking the time to post your feedback further to your stay here at the Swissôtel Métropole Geneva. I was glad to read that you enjoyed your stay with us and rest assured that your comments will be shared with the team . Your Sincerely Sullivan Sananikone Director of Sales & Marketing More

Lebanon
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent one night at this hotel on our way back from a ski vacation and were very satisfied. Everything went perfectly, the people at the door were quick to take our luggage and at check in we were upgraded to one of the newly renovated signature rooms which I would strongly recommend to any would be visitor 1]because of... More

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole with the Trip Advisor community. We are most pleased to hear that you enjoyed your recent stay with us in our new Signature rooms. Very good comments such as yours are quite important and useful for us. You may... More

Sylveter
1 review
3 of 5 stars Reviewed 1 week ago

The Swissotel Metropole, Geneva is a hotel that has a lovely view of the lake and the mountains. The breakfast room and the hotel lifts need to be upgraded. Overall the Hotel decent and very nicely laid out for business stay, as its strategically located. However, sincerely hope that the corner suites are refurbished at the earliest and priced suitably,

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor community. We are most pleased to hear that you enjoyed your recent stay with us. Very good comments such as yours are quite important and useful for us. You may rest assured that they... More

Campinas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Too high rate compared to the other options in the city. Breakfast is very expansive taking into account it is located less than 100 meters from a Starbucks. The quality of service is excellent, but the room was smelling smoke.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor community. We are most pleased to hear that you enjoyed your recent stay with us. Very good comments such as yours are quite important and useful for us. You may rest assured that they... More

Marseille, France
Top Contributor
105 reviews 105 reviews
66 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed for 3 nights and booked a lake side room. We were given a room on the 1st floor which was very old fashioned. The bed was nice and the linen was beautiful, but the furniture is worn out and damaged which is not good for a 5 star. There was dust on all the ledges and the tv... More

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor community. We are sorry to read your disappointment further to your recent stay with us. You experienced our old lake side rooms, all of them will be entirely refurbished by the end of the... More

Barcelona, Spain
Top Contributor
121 reviews 121 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very well lokated in he heart of Genava, just across the montblac bridge and walking distance to place du mulars. Excelente service, romos could be biger, but the ones ovelooking the lake have a great view. a true 5 star

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Many thanks for taking the time to shareyour feedback through the trip advisor community further to your stay at the Swissôtel Métropole Geneva. I was glad to read that you enjoyed your stay with us and you particularly appreciated our unique location. You can rest assured that your comments will be shared with the team Best regards Sullivan... More

Mercer Island, Washington
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is a very nice hotel in a great location near the lake in downtown Geneva. Rooms are small, but the service is excellent and the breakfast is really outstanding. There is a small gym with an elliptical machine in case you want to get exercise and you don't fee lik running around the lake.

Was this review helpful? Yes
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Many thanks for taking the time to shareyour feedback through the trip advisor community further to your stay at the Swissôtel Métropole Geneva. I was glad to read that you enjoyed your stay with us and rest assured that your comments will be shared with the team Best regards Sullivan Sananikone Director of Sales & Marketing More

Devonshire, Bermuda
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

From the moment I emailed the hotel and received a swift response from Marieke at the Concierge Desk, who was so willing to assist and explain the happenings in and around Geneva. Upon arrival, I was warmly greeted by Abdul and taken to the Front Desk for check in. I had an arrival, but only had to wait for 5... More

Was this review helpful? Yes 1
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Dear Madam, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor Community. We are delighted to hear that you enjoyed your stay at the hotel with the experience in our new Signature rooms. Good comments such as yours are most important and useful... More

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Additional Information about Swissotel Metropole Geneva

Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Geneva Hotel
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Address: 34 Quai General Guisan, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Geneva > Rues-Basses Longemalle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in Geneva
#15 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
Official Description (provided by the hotel):
Located on rue du Rhône, the most luxurious shopping street in Geneva, the five-star Swissôtel Métropole overlooking the lake, is also in the heart of this peaceful city.A short walk from the Jet d’eau and the old town, right next to the business district, the hotel is the ideal place to stay for your excursions in Geneva and for your business travels. The Swissôtel Métropole with 111 beautifully designed rooms and 16 stunning suites, offers a modern comfort with the latest technology.It is also a paradise for gourmets with a lavish breakfast buffet offering a wide range of choices to energize your day. In a relaxing atmosphere, the restaurant Le Grand Quai features a refined dining where you will enjoy either a quick business meal or a gourmet menu with mouth-watering patisseries. ... more   less 
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