We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Swissotel Metropole Geneva

#10 of 106 Hotels in Geneva
Certificate of Excellence
Hotel website
Hotel website
34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Swissotel Metropole Geneva
Professional photos View all
Browse nearby
Swissotel Metropole Geneva
Write a Review

403 reviews from our community

Traveler rating
    221
    112
    48
    13
    9
See reviews for
77
95
28
148
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (403)
  • Mar-May only
    (111)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (85)
All months
Dhaka City, Bangladesh
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stay was great, on the expensive side, but true Royal type hotel, Location is great, walking distance to everything, lake is right in front of the hotel, Great for staying with couple or for Business. Again Very expensive....loll

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest I highly appreciate your review and thank you for sharing your recent experience at Swissotel Metropole Geneva with the TripAdvisor community. Your comments are pertinent for the development of our product and of our service in order to make your future stay with us even more unforgettable. I understand that the price is an important factor for you,... More 

Contributor
13 reviews 13 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

It's a good hotel, I didn't like their restaurant at all, food wasn't as good as I expected did not enjoy it at all, rooms are very good and with good view. Nice lobby and very kind staff , breakfast was good, but like I said I didn't like dinner at all.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Ro G. I highly appreciate your review which was shared with the management and the colleagues. Your comments indicate our strong points and also where we must improve. Dear Ro G., we aim to satisfy every guest therefore, upon your next visit, our chef will be happy to meet with you in order to find out how we can... More 

Dallas, Texas
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Cant miss hotel. Place to be in Geneva for sure! great rooms, great service, great restaurants; great views. All in all - wonderful and comfortable stay. Recommend without reservations for everyone to stay here!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Harish V. We are grateful for the time you have taken to share your recent experience with the TripAdvisor community. Your review was shared with all the colleagues and the management and your encouraging words are motivating all of us. Dear Harish V., having you recommending the hotel is for us a great indicator of your satisfaction and of... More 

Ottawa
1 review
5 of 5 stars Reviewed 1 week ago

Amazing hotel the new re furbished rooms are very nice, location is near the lake, the luxury shopping outlets and the old town. actually its near every thing in Geneva. staff was very friendly and helpful service was great, i really recommend this hotel. the price was avg compared to the other hotels.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having chosen Swissotel Metropole for your recent stay in Geneva and for having taken your time to post you experience on TripAdvisor. You have experienced the new rooms as well as the service which contributed positively to your stay. We are delighted to read that you are recommending our hotel and your compliment has been... More 

London, United Kingdom
Senior Contributor
33 reviews 33 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What wonderful staff!! Absolutely fantastic, has been a great experience staying at the Swissotel Metropole. The suite was kitted out immaculately! I was treated as royalty! They did a phenomenal job making my stay a pleasure. Location is lovely, overlooking the lake. Great bar and barmen!! They would make cocktails for every whim & fancy....jut ask! This is on top... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for taking your time to share your experience on your recent stay with the TripAdvisor community. We appreciate your feedback and will be certain to share it with the team. We are pleased to hear that you had a fantastic experience and we hope to continue being your home away from home in Geneva. We look... More 

Singapore, Singapore
Senior Contributor
41 reviews 41 reviews
33 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Three days on a business trip. Well located overlooking lake Geneva and close to the Jet D'Eau. A charming old building with plenty of character. Within easy reach of ample places to eat and drink. Prompt and efficient check in with very friendly staff. Quickly into my room. The room itself was very small, although very comfortable and spotlessly clean.... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Ian and Paula, It is really a pleasure to read your review and to find out that you had a great stay at Swissotel Metropole whilst in Geneva. In addition, it is rewarding to be recommended by you, being a loyal guest and an experienced business traveler. The review is very descriptive emphasizing positive facts such as hotel’ location... More 

Manly
1 review
5 of 5 stars Reviewed 2 weeks ago

In recently stayed at the hotel whilst on business , great location , helpful staff made the stay at the hotel an enjoyable one. Very good access to transport and local restaurants , look forward to visiting again

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Robert F. I am grateful that you have chosen Swissotel Metropole for your business trip in Geneva and thank you very much for the time you have dedicated to provide us with valuable feedback and for sharing your experience with the TripAdvisor community. Glad to hear that you have appreciated the central location of the hotel and our professional... More 

Bern, Switzerland
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed in one of your wonderful signature lakeside rooms after the valuable Charity Bollywood-Event at the favour of SOS Children's Villages. The Quality of the room is just great - full of suprises - really exceptional room decoration! Highly recommended!

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Markus Jowitsch Thank you for recommending our property and sharing you recent experience at Swissotel Metropole Geneva with the TripAdvisor community. In addition, we are grateful for your participation to the Charity Bollywood-Event in favor of SOS Children's Villages. We all at Swissotel Metropole Geneva look forward to accommodate you soon back. Quality Manager More 

Churchill, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel is in a great location and you are able to walk around easily. The rooms are very modern and have a relaxed atmosphere. Prices for food and drinks are a bit high but so is all of Switzerland.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Norma B Thank you for the time you have dedicated to provide us valuable positive feedback in relation to the service provided and the new product available. We strive daily to offer a unique and professional service and we all at Swissotel Metropole Geneva look forward to seeing you soon back. Quality Manager More 

Henley-on-Thames, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Amazing hotel - great position - by lake ,shops ,restaurants - 5 mins from train station - 10 mins from airport -perfect - just make sure you get free travel tickets from airport air side !! Go anywhere for free - why don't other cities do this !!

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest, Thank you for sharing your recent experience at Swissotel Metropole Geneva with the TripAdvisor community. The review was communicated to all colleagues and the management. It is motivating, encouraging and above all very useful for somebody visiting Geneva for the first time. Dear guest, please do not hesitate in the future to contact the hotel directly to book... More 

Questions? Get answers from hotel staff and past guests. Ask a question

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (48)
Viewed
Room/suite (22)
Viewed
Hotel & grounds (9)
Viewed
View from room (3)
Viewed
Dining (1)
Viewed
Bathroom (4)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (62)
Viewed
Dining (4)
Viewed
Room/suite (23)
Viewed
Hotel & grounds (10)
Viewed
Bathroom (1)
Viewed
View from room (1)
Viewed
Other (23)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities