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Swissotel Metropole Geneva

#10 of 105 Hotels in Geneva
Certificate of Excellence
34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
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Best prices for: 1 room 1 guest
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Swissotel Metropole Geneva
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Swissotel Metropole Geneva
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378 reviews from our community

Traveler rating
    206
    102
    48
    13
    9
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
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    (378)
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    (86)
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    (106)
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    (101)
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    (85)
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Jeddah
1 review
5 of 5 stars Reviewed 2 days ago NEW

verey nice hotel to stay i strongly suggest this hotel to non smokers smokers keep away from this hotel i forget my i phone 6 and 5 in the room whene i was going to mont blanc tour when i returend to the room noothing was missing staff very helpful

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Outstanding personnel. All dedicated to please and satisfy the clients. Nice bar. Only flaw. Continental breakfast is somewhat expensive especially during the weekends (non business clientèle ). But we 'll be back.

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Slico Thank you for the time taken to share your experience at Swissotel Metropole Geneva with the TripAdvisor community. I have shared your review with the colleagues and the management and dear Slico, all the comments help improve our service. As a matter of fact, we have introduced the new promotion which offers Free Breakfast, please visit our webpage... More 

Doha
1 review
5 of 5 stars Reviewed 1 week ago

a nice hotel with a wonderful view of the lake and everything is close to the hotel, a nice staff, and the service in the hotel was very good specially the wifi various channels on the TV a various of languages and the free bus service.

Review collected in partnership with Swissotel Hotels & Resorts

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Yousef A Thank you for the review shared with the TripAdvisor community. I have noticed that you really appreciated the location of the hotel and the service provided. The colleagues and the management are really appreciating your confident and rewarding comments as these reflect the work of everybody as an individual and as a team . I look forward... More 

Rhodes, Greece
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel located on Geneva's lake and close to everything . You can start your day with a walk by the lake and continue with shopping nearby as rue du rhone is the street where all famous brands are located . Rooms are well decorated , very clean and service really good although public areas as the reception need renovation.

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear George P. Thank you for the time taken to share your experience at Swissotel Metropole Geneva with the TripAdvisor community. It is with pleasure I read your review and find out that you have appreciated the hotel’s location, the rooms as well as the service offered. I will share your review, positive and motivating, with the colleagues and the... More 

Zanzibar, Tanzania
Senior Contributor
40 reviews 40 reviews
23 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been at the Swissotel Metropol before and I must say it was a wonderful experience again! We had a very nice junior suite with a view of the lake and the jet d'eau. It was phenomenal. Although we arrived quite late in the evening by taxi somebody was standying outside the hotel greeting us and showed us where... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for the confidence shown in Swissotel Metropole and for choosing us once again for your stay whilst in Geneva. I highly appreciate the fact that you have taken the time to share your experience with the Tripadvisor community. It is a great pleasure to read your review which I have shared with all the colleagues and... More 

Switzerland
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

City Break @ Geneva. We again travelled to gorgeous Geneva. We had fantastic time - away from kids :) We had a 'Junior Suite facing the lake which was very nice. The room was brand new and me and my spouse we liked the remote style very much. Enough space to stay and magnificent view! I stayed as well in... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having dedicated some of your valuable time to share your experience at Swissotel Metropole Geneva with the Tripadvisor community. It is a great pleasure to read your review and I have shared it with all the colleagues and the management of the hotel. We are glad and proud that you have appreciated our new junior... More 

Connecticut
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Fo three years I drove past this property/building without paying a visit! 25 years layer, I had the pleasure of staying one night/two days! An attractive older building that fits well with the surrounding architecture and ambience of older Geneva. The room was well appointed with a grand view of the lake and, in the late morning, the Jet D'Eau!... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Paul F, Thank you for the time taken to provide us with valuable feedback and your confidence shown in Swissôtel Métropole Geneva by allowing us to pamper you during your stay with us in March. We really appreciate your review and I have not hesitated to share it with the colleagues and the management. We strive to provide excellent... More 

Senior Contributor
22 reviews 22 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Our room was a great size (and apparently we got an upgrade, but getting that meant we lost our view of the lake) however I'd read loads about refurbishment, and to be honest everything just seemed a bit tired. We were on the 2nd floor so maybe they just hadn't reached that floor yet. Staff were friendly, and I know... More 

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for your review and for the confidence shown in our property staying with us in March 2015 while in Geneva. Your observations have helped us identify where further improvement is necessary and action is needed. Although you mentioned our team was friendly, it is true that the value for money perception makes the difference between a... More 

London
Top Contributor
63 reviews 63 reviews
24 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Excellent central location only 10 mins walk from the station and over looks the lake - make sure you ask for a lake view. My room was immaculate. The service was exceptional and the breakfast good. Nice bar area as well. It's expensive but worth it!

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear guest Thank you for taking your time to review your recent stay with us. It is such a pleasure to read that you enjoyed the room you were staying in which is modern in design and overlooking the lake. I am also glad you were impressed by the breakfast and the overall customer service we provide and I look... More 

Denver, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 4 weeks ago

My family spent four nights at the Swissotel Metropole Geneva the week before Christmas. The hotel is in a great location for shopping, restaurants and busses all over the city. The buffet breakfast which was included in our price was one of the best I've ever had with great variety and delicious choices, especially the baked goods, meats and cheeses.... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear guest, Thank you for taking the time to write your review of our property, your comments are very much valued and we appreciate the details regarding our customer service, the new rooms and the breakfast buffet. Since your last visit, we have added a new category to our rooms inventory – the advantage rooms, very spacious and modern in... More 

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