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All 105 Geneva hotels

Swissotel Metropole Geneva

5.0 of 5 Hotel   |   34 Quai General Guisan, Geneva 1204, Switzerland (Rues-Basses Longemalle)
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77%
Ranked #16 of 105 hotels in Geneva
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 1 week ago
TinoA Lebanon
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228 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Lebanon
Senior Contributor
49 reviews 49 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We spent one night at this hotel on our way back from a ski vacation and were very satisfied. Everything went perfectly, the people at the door were quick to take our luggage and at check in we were upgraded to one of the newly renovated signature rooms which I would strongly recommend to any would be visitor 1]because of... More

Review collected in partnership with Swissotel Hotels & Resorts

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Sylveter
1 review
3 of 5 stars Reviewed 1 week ago

The Swissotel Metropole, Geneva is a hotel that has a lovely view of the lake and the mountains. The breakfast room and the hotel lifts need to be upgraded. Overall the Hotel decent and very nicely laid out for business stay, as its strategically located. However, sincerely hope that the corner suites are refurbished at the earliest and priced suitably,

Review collected in partnership with Swissotel Hotels & Resorts

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Campinas
1 review
3 of 5 stars Reviewed 2 weeks ago

Too high rate compared to the other options in the city. Breakfast is very expansive taking into account it is located less than 100 meters from a Starbucks. The quality of service is excellent, but the room was smelling smoke.

Review collected in partnership with Swissotel Hotels & Resorts

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Marseille, France
Top Contributor
105 reviews 105 reviews
66 hotel reviews
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed for 3 nights and booked a lake side room. We were given a room on the 1st floor which was very old fashioned. The bed was nice and the linen was beautiful, but the furniture is worn out and damaged which is not good for a 5 star. There was dust on all the ledges and the tv... More

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Barcelona, Spain
Top Contributor
121 reviews 121 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very well lokated in he heart of Genava, just across the montblac bridge and walking distance to place du mulars. Excelente service, romos could be biger, but the ones ovelooking the lake have a great view. a true 5 star

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Mercer Island, Washington
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2014

This is a very nice hotel in a great location near the lake in downtown Geneva. Rooms are small, but the service is excellent and the breakfast is really outstanding. There is a small gym with an elliptical machine in case you want to get exercise and you don't fee lik running around the lake.

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Devonshire, Bermuda
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 13, 2014

From the moment I emailed the hotel and received a swift response from Marieke at the Concierge Desk, who was so willing to assist and explain the happenings in and around Geneva. Upon arrival, I was warmly greeted by Abdul and taken to the Front Desk for check in. I had an arrival, but only had to wait for 5... More

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ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Dear Madam, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Geneva with the Trip Advisor Community. We are delighted to hear that you enjoyed your stay at the hotel with the experience in our new Signature rooms. Good comments such as yours are most important and useful... More

UK
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 10, 2014

Originally booked a lake view double room but the view was of the trees in the park opposite. The room & bathroom were dated with heavy dark furniture - obviously not benefited from a refurb yet. Next day we upgraded to a Signature lake view room which was on the top floor so we could actually see the lake. Room... More

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ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Madam, We would like to thank you for having taken the time to share your experience at the Swissotel Métropole Genève with the Trip Advisor Community. We are delighted to hear that you enjoyed your stay at the hotel in our new Signature room. All remaining rooms located on the lake side will be refurbish by the end of... More

Toronto, Canada
Top Contributor
104 reviews 104 reviews
76 hotel reviews
371 helpful votes 371 helpful votes
3 of 5 stars Reviewed January 28, 2014

Location: one can't fault the location. Facing the English Garden by Lake Geneva. Easy access to and from Airport Bus No10 , a bus stop with many routes right at the back entrance of the hotel. Bus 25, 8.. from Geneva Cornavain main train stn. short walk to old town. Room: Amenities are great with a Nepresso machine. The Bathroom... More

Was this review helpful? Yes 2
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, Dear Madam, We would like to thank you for having taken the time to share your experience at the Swissotel Métropole Geneva with the Trip Advisor Community. We are delighted to hear that you enjoyed the hotel location and the new Signature room. We have also taken good note of your remarks concerning the lack of service at... More

Sydney, Australia
Top Contributor
93 reviews 93 reviews
21 hotel reviews
66 helpful votes 66 helpful votes
1 of 5 stars Reviewed January 22, 2014 via mobile

I really don't know who designs these hotel rooms. But I am pretty sure they don't sleep on the designed rooms. Or, if they do, it will be by themselves. How, on Earth, are you supposed to use the doorless bathroom if there is someone else in the room? This is just part of a set of problems at the... More

Was this review helpful? Yes 2
ManagerGeneva, Responsable commercial at Swissotel Metropole Geneva, responded to this review

Dear Sir, We would like to thank you for having taken the time to share your experience at the Swissôtel Métropole Genève with the Trip Advisor community. We are so sorry to hear that you did not enjoy your recent stay with us. We apologise for the inactive internet connection, your experience has been shared with the it engineer and... More

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Additional Information about Swissotel Metropole Geneva

Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Geneva Hotel
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Address: 34 Quai General Guisan, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Geneva > Rues-Basses Longemalle
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#8 Family Hotel in Geneva
#10 Romantic Hotel in Geneva
#15 Luxury Hotel in Geneva
#20 Business Hotel in Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
Official Description (provided by the hotel):
Located on rue du Rhône, the most luxurious shopping street in Geneva, the five-star Swissôtel Métropole overlooking the lake, is also in the heart of this peaceful city.A short walk from the Jet d’eau and the old town, right next to the business district, the hotel is the ideal place to stay for your excursions in Geneva and for your business travels. The Swissôtel Métropole with 111 beautifully designed rooms and 16 stunning suites, offers a modern comfort with the latest technology.It is also a paradise for gourmets with a lavish breakfast buffet offering a wide range of choices to energize your day. In a relaxing atmosphere, the restaurant Le Grand Quai features a refined dining where you will enjoy either a quick business meal or a gourmet menu with mouth-watering patisseries. ... more   less 
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