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All 103 Geneva hotels

Swissotel Metropole Geneva

5.0 of 5 Hotel   |   34 Quai General Guisan, Geneva 1204, Switzerland (Rues-Basses Longemalle)
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Ranked #11 of 103 Hotels in Geneva
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Beatrix S Theres
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300 reviews from our community

Traveler rating
    157
    81
    43
    11
    8
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112
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Theres
1 review
3 of 5 stars Reviewed 4 days ago NEW

Good hotel, excellent location.Flower clock closed by and Jet d` eau. Nice staff. Expensive, no swimming pool. Telephone very expensive. The rooftop terrasce is outstanding with view to the lake. We overlooked the botanical garden with the fountain . That was great.

Review collected in partnership with Swissotel Hotels & Resorts

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Top Contributor
118 reviews 118 reviews
23 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 1 week ago

When we arrived, all the luggage was immediately whisked away. You walk up some stairs to the main floor and check in. Everything is beautifully up-kept and everyone was incredibly professional/efficient. They gave us a bus pass, a local map, and asked us to return at 2 or closer to 3. (The room wasn’t ready at 3 and they gave... More

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Toronto, Canada
Contributor
14 reviews 14 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago

Fabulous hotel, all staff and concierge were the most pleasant and helpful that we encountered during our entire 2 week vacation through Germany and Switzerland. We stayed in the newly renovated automated rooms, and wow beautiful!!! Highly recommended!

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Halifax
1 review
3 of 5 stars Reviewed 1 week ago

Nice enough hotel. Found the 'hidden costs' like city tax, and only finding out that the chocolate nuts on the dresser were not complimentary but part of the charged mini bar after we had eaten them a bit sneaky. I didn't particularly like the decor of my room, but I suppose I didn't book one of the more expensive renovated... More

Review collected in partnership with Swissotel Hotels & Resorts

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest I sincerely thank you for sharing your experience and for providing valuable feedback which was brought to the attention of the team and the management. We appreciate all guests’ comments as we are always aiming to further improve the product and services we offer. I can assure you that there are no hidden costs while staying at Swissôtel... More

Luxembourg
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The Siwssotel Metropole is my first choice to stay when I visit Geneva for work. It combines very nice accommodation with friendly and professional service. The location is particularly good with nice shopping close by and lots of dining options. The design of the rooms is modern with some very nice touches of luxury. The bathroom was well equipped too.... More

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Thomas I frankly thank you for the confidence you have shown in Swissôtel Métropole and its team, we are proud and honored to be your first choice when visiting Geneva. Modern and innovative rooms category “Signature”, provides the business traveler with the finest technology possible allowing business and leisure to synergies. The service is a daily dedication by the... More

san diego
Top Contributor
170 reviews 170 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff is unbelievably accommodating. The front desk personnel, the concierge, the bell boy, Carlos and the breakfast staff were awesome. The hotel was spotlessly clean. The room uber comfortable and the Tv even had some English movie channels. The hotel is central. We literally walked across the street to the flower clock. We could see the jet d'eau from... More

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest The entire Team and the Management at Swissôtel Métropole Geneva are flattered to find out that during your last stay you felt valued, pampered and that you experienced uniqueness, this is what we strive for when serving you dear guest. I sincerely thank you for sharing that experience on TripAdvisor and I assure you that every colleague in... More

Boston, Massachusetts
Top Contributor
86 reviews 86 reviews
28 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed here a number of times during business trips to Geneva. The location is excellent, the service very good, and the rooms clean, quiet, and practical. The breakfast is also OK. The staff was kind enough to offer a late checkout which was very useful.

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for choosing once more Swissoôtel Métropole Geneva, allowing us to look after you striving to accommodate any requests you might have and to make your stay unique and valuable. Your experience at Swissôtel Métropole Geneva has been shared not only with the guests by writing the review on TripAdvisor but also with the Team and the... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have enjoyed my stay at the Metropole Geneve. Hotel was very close to Geneva shopping area. Staff was friendly and nice. I would recommend this hotel without any hesitation. The rooms were very quite and modern.

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Tina Your review is reassuring and encouraging at the same time to continue working hard refining the service and the product involving all the staff and the Management. We perform daily guest satisfaction evaluation in order to accommodate every requests and to make guest’s stay unique. Tina, I sincerely thank you for sharing your experience at Swissotel Métropole, you... More

Doha
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This hotel so nice and the location very near - 10 steps from the famous shopping street in Geneva Ronnie st. The Signature rooms are prefect and so notable من احلى فنادق جنيف وخاصه الغرف المطلع على البحيره ويقع على شارع الماركات وسكنت فيه اكثر من مره . المهندس محمد المهندي من دوله قطر

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Mr. Mohammed A. I remember you very well and I highly appreciate the confidence you have shown in our service and product by having chosen to stay at Swissôtel Métropole Geneva. You have shared your experience and I am grateful for the time you have dedicated to provide me and future guests with valuable feedback. The review, sums up... More

London
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Overall a very good, traditional hotel in a good location, overlooking the park and lake and within walking distance to other central Geneva locations and the old town. The concierge staff are attentive and room service and housekeeping staff respond quickly with any requests

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Lee I appreciate your sincere feedback and thank your for sharing your experience at Swissôtel Métropole Geneva. Your comments have been communicated to the Colleagues and the Management. It reassures future potential guests of the service and the attention provided. Please visit our web page to take advantage of the latest promotions and while you are staying with us,... More

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Additional Information about Swissotel Metropole Geneva

Address: 34 Quai General Guisan, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva > Rues-Basses Longemalle
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel

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