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Swissotel Metropole Geneva

5.0 of 5 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
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Swissotel Metropole Geneva
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Swissotel Metropole Geneva
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362 reviews from our community

Traveler rating
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    46
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Denver, Colorado
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW

My family spent four nights at the Swissotel Metropole Geneva the week before Christmas. The hotel is in a great location for shopping, restaurants and busses all over the city. The buffet breakfast which was included in our price was one of the best I've ever had with great variety and delicious choices, especially the baked goods, meats and cheeses.... More 

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Central Greece, Greece
1 review
5 of 5 stars Reviewed 3 days ago NEW

the location is ideal if you visit Geneva for very few days because it is close to the bankw and the shopping center. It would be perfect if the signature rooms were a bit larger. The lounge bar is superb.

Review collected in partnership with Swissotel Hotels & Resorts

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Istanbul, Turkey
Contributor
11 reviews 11 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

It was a perfect hotel to stay in Genevre with a great view of the lake,near to the old town.The staff was helpful & kind.The room was comfortable & big enough.The television was hidden under a huge mirror on window.Nespresso machine , welcome fruit plate , bottled complimentary water were additional comforts.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having taken the time to share your experience with us and the tripadvisor community. I truly appreciate your compliments on the hotel, on the new rooms and on the service you had received throughout your stay. I will share your positive comments with the team members and the management. Do not hesitate to consult our... More 

switzerland
Top Contributor
204 reviews 204 reviews
56 hotel reviews
134 helpful votes 134 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed here with my sister for one night and it was really impressive. the welcome at the reception was warm and genuine, the room was a newly-done up 'signature' room with hammam and shower. the open-plan bathroom seems strange if you share with someone other than your partner, but there are big curtains to pull across for added privacy... More 

Was this review helpful? Yes 2
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Serena99 We are thrilled to hear that you and your sister enjoyed your recent stay with us while visiting Geneva and thank you for the time taken to provide such a thorough review. It is exiting to read that your stay at Swissotel Metropole Geneva was outstanding, moreover, we truly appreciate your compliments regarding excellent customer service provided by... More 

Shifnal, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel is a 10 minute walk from the train station. It is well located for the shops, old town, lake and restaurants. Our room was on the 4th floor and we had a great view of the lake. The Concierge staff are very helpful in providing information and directions.

Review collected in partnership with Swissotel Hotels & Resorts

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Chris W I am truly delighted to read the review about your stay with us. We are always honored to hear form our esteemed guests and in particularly to learn that the Concierge team members managed to make your stay a memorable experience and at the same time to exceed your expectations. I would like to thank you for... More 

Brussels
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for one night after a skiing holiday. It was my birthday and our anniversary and the hotel could not have been nicer, especially Joyce at reception. We received a room upgrade and a birthday cake and card were delivered to the room. It was a very nice touch! We were made to feel special, thank you for... More 

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear guest We will be honored to have you back staying again with us soon…. Thank you for the fabulous review. We are so pleased that your stay with Swissotel Metropole was enjoyable and that our efforts to make your stay special were noticed and appreciated. Thank you for your kind words about the hotel and the team members, in... More 

London
Top Contributor
189 reviews 189 reviews
35 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I attended a Wave conference event so my comments are based on the service and experience of the common parts of the hotel. Good location, a 15 brisk walk from the main station (4 mins by train from the airport) the bus takes longer (about 20mins I would guess). Locals might think it a walk but I am from London... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear guest Thank you for your review - Good location, good conference facilities, attentive staff! What is there to add. Thank you for the compliments, we are thrilled that your experience with us was enjoyable and we will try to do even better in the future. Please feel free to contact us for any assistance you might require. Quality Manager More 

Dublin, Ireland
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Too expensive for what it is ..sick of hearing "this Geneva it's expensive " Everyone needs to calm down??? My first day...I'm so not impressed .. Step up Swiss, you charge, but you don't deliver. Hotel is getting much needed & public areas need more glam ... Gin& wine Glass for 50€ c'omn in a dates ugly bar So ...stay... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank you for having chosen Swissotel Metropole for your stay whilst Geneva. I highly appreciate your feedback, it is straight forward and it provides us with valuable information on what we should improve. It is with regret to learn that we were not able to impress you. Please be assured that your review has been shared with all... More 

Moscow, Russia
1 review
5 of 5 stars Reviewed 3 weeks ago

The Swissotel Metropole Geneva lived up to my expectations during my short passing through: dop-off the car, meet a friendly attentive reception and before you know it, you open your bags in a fresh welcoming room where you will find all of those little things you always need. I also loved the relaxation in the private Hamam in the shower... More 

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Markus F, Thank you for taking the time to write your review of your experience at Swissotel Métropole Geneva, your comments are very much valued. We really appreciate your feedback regarding our customer service and the ongoing upgrades to the property. All the colleagues take their roles very seriously and try, every day, to provide that quality customer service,... More 

Bucharest, Romania
Contributor
13 reviews 13 reviews
8 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I visited this hotel for a few days, I was pleased and recommend this Hotel. Quiet recommend the 4th floor. Restaurant good and worth visiting. Breakfast good little expensive. Location excellent shopping area and the lake.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest I highly appreciate the fact that you have taken your time to provide us valuable feedback after your experience in January at Swissotel Metropole Geneva. The review, motivating and reassuring, has been shared with the colleagues and the management. Dear guest, in the future do contact us directly specifying your preferences such as the 4th floor, we will... More 

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Additional Information about Swissotel Metropole Geneva

Address: 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
Number of rooms: 127
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Hotel Style:
#8 Family Hotel in Geneva
#10 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva

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