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Swissotel Metropole Geneva

5.0 of 5 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
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Certificate of Excellence 2014
Swissotel Metropole Geneva
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Swissotel Metropole Geneva
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339 reviews from our community

Traveler rating
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    45
    11
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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New Providence
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This is my second time staying at this property and my experience keeps getting better. I love the way they make you feel like you are at home ! The property was nicely decorated for the Christmas holidays and their newly renovated rooms are spectacular. I highly recommend this property

Review collected in partnership with Swissotel Hotels & Resorts

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Geneva, Switzerland
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 weeks ago

We have spent with my wife a wonderful night in the Swissotel Metropole Geneva. Outstanding experience, from check-in to check-out. Very Friendly staff and beautiful room. Best Hotel in Geneva on the Rive gauche !

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Xav R Thank you for sharing your outstanding experience at Swissotel Metropole Geneva with the TripAdvisor community. Your comments are important for the development of our service and our product. Dear Xav R, I have shared your review with the team and the management, it is gratifying and reassuring. In addition, I can assure you that our work will... More 

The Hague, The Netherlands
Contributor
13 reviews 13 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A few colleagues and myself recently stayed at the Swissotel Metropole Geneva and had the pleasure of staying in the newly renovated Signature Lakeside rooms. The hotel never disappoints me. The rooms are large, moderns and very well equipped. Not to mention the location which is just perfect for exploring Geneva. As per previous visits the experience was great and... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Mr Harber, Having you back once again staying with us dear Mr Harber is a wonderful result for the team and the management at Swissotel Metropole Geneva. Your loyalty is rewarding and encouraging for all of us and I can assure you that every day we strive to improve our service and our product. Furthermore, I also would like... More 

London
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The location is second to none and the hotel building itself and lobby area is very appealing. The room was a bit disappointing as it was on the small side but it was certainly comfortable. Prices are high in geneva and this is no exception!

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Guest Thank your for having chosen Swissôtel Métropole Geneva for your stay and for sharing your experience with the TripAdvisor community. Dear guest, the hotel has several room types in various sizes available in different price ranges. With one more room category currently under renovation and soon be available we will be offering an even more complete product, modern... More 

Istanbul, Turkey
1 review
5 of 5 stars Reviewed 4 weeks ago

So comfortable, clean and large rooms, nicely decorated..perfect location in town..,price worthy.. Friendly staff.. Quality of food is so good..Highly reccomanded..Next time for sure I'll be staying here again..

Review collected in partnership with Swissotel Hotels & Resorts

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Mr. Irengun I highly appreciate your positive feedback, it is motivating for the team and encouraging for future guests to stay at Swissotel Metropole while in Geneva and I warmly thank you for sharing this experience with the TripAdvisor community. The hotel is undergoing some rooms renovation in order to offer a product adapted to the modern travelers’ needs.... More 

Ayrshire, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 11, 2014

I am back for my third visit and am reminded that I should have written a report before I left last time! It is rarely that a high mileage traveller such as my self encounters a hotel that captures all the elements that you could want however, for me the Metropole delivers in style! The staff are superb and make... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear David T What a pleasure to have you back, the team and the management thank you for the confidence shown in Swissôtel Métropole Geneva. Your positive review which has been shared with the colleagues and the management and your return is a good indicator of our performance. In addition, I also would like to thank you for the time... More 

Lisbon, Portugal
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 11, 2014

This hotel was one of the best hotels I´ve ever been. Of course remodelation is a need after some time. However, the designer/architect spoiled completely the ambient probably with the excuse of being a "modern" and "hi-tech" place to be...Pity. Excess modernity without wisdom can be a disaster and this remodelation is a real proof: one has a bathroom inside... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Mrs Adriana F Quintas I highly appreciate your feedback and I thank you for the time you have taken to share your experience at Swissôtel Métropole with the TripAdvisor community. The information has been shared with the team and the management in order to improve our service and the product. I would like to inform you and assure you... More 

Ballito, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed November 8, 2014

From the moment i entered the hotel, to the manner in which i was handled at reception to the quality of the room and the thoughtful presentation of the roomservice. I was even impressed in the thoughtful way my wakeup call was taken - what an impressive place. And it is all in the attitude of the staff at this... More 

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ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear David I am so pleased that we have made such a good first time impression while staying at Swissôtel Métropole Geneva. For the team, the review is the fruit of diligent work, passion and dedication. Thank you for sharing this magnificent experience with the TripAdvisor community. The service and the product is constantly improved through guest’s comments, therefore dear... More 

Reading, United Kingdom
Top Contributor
81 reviews 81 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed November 5, 2014

A really nice hotel, which being Geneva, you clearly pay through the nose for. However, you know that's the case! Rooms small but really well presented, nice bar with some atmosphere and a really good breakfast. Altogether, thoroughly pleasant.

Was this review helpful? Yes
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Steve Your feedback is of greatest importance for the improvement of our service and for the evaluation of our performance and for this reason we warmly thank you for the time you have taken to write the review and to share your experience with the TripAdvisor community. With regards to the hotel, it has its charm being greatly located... More 

Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 5, 2014

This hotel is exactly what you'd expect from classic Swiss hotel conveniently located next to both the Geneva Lake, with nice jogging routes, and shopping area. A bit steep. Very convenient for business travelers. May not be the smartest choice for families if need to stay long.

Review collected in partnership with Swissotel Hotels & Resorts

Was this review helpful? Yes 1
ManagerGeneva, Quality Manager at Swissotel Metropole Geneva, responded to this review

Dear Vlad Thank you for your positive feedback and for sharing your experience with the TripAdvisor community. Your comments have also been shared with the team and the management as these are used for training purposes and service improvement. Dear Vlad, you have pointed out very good facts about the hotel in your review such as being a Swiss hotel,... More 

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Additional Information about Swissotel Metropole Geneva

Address: 34 Quai General Guisan | Rue du Rhone, Geneva 1204, Switzerland
Phone Number:
Location: Switzerland > Canton of Geneva > Geneva
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Swissotel Metropole Geneva 5*
Number of rooms: 127
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Also Known As:
Swissotel Metropole Geneva Hotel Geneva
Swissotel Metropole Hotel Geneva
Geneva Swissotel Metropole Hotel
Hotel Style:
#8 Family Hotel in Geneva
#10 Luxury Hotel in Geneva
#18 Romantic Hotel in Geneva
#20 Business Hotel in Geneva

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