I stayed three nights at Hotel Phoenix this week, and I was happily surprised by the level of services offered (free shuttle to and from the airport or the Palexpo exhibition center, free two-days public transport card...). The rooms are correct with a good firm mattress, and the breakfast is fine (continental) for the small price of 9 FS. The... more

Finding a reasonably priced room in Geneva is a constant challenge, and take the word "bargain" out of your vocabulary. But after trying various alternatives, the Phoenix may be the best -- and certainly the friendliest -- of the sorry bunch. The room was large; so was the closet. Desk space, in-room safe and tea/coffee maker were better than most.... more

Hotel Phoenix is located very near the airport. Besides that they offer a free shuttle to and from the airport. We arrived quite late, our flight was more than 6 hours delayed. When we arrived we went to the tourism office in the airport and they called the hotel for us. In 15 minutes they were picking us up. Very... more

Pluses: The staff are friendly and very helpful. The location is excellent if you want to stay close the airport or convention center. Breakfast is included in the price of the room. The room was average - adequate for a business trip if you'll be using the room for sleeping. Free wireless internet is a BIG plus. Minuses: No air... more

Great value, clean accommodation with unrivalled convenience for the airport. The charming gentlemen collected us from the airport and a lady dropped us off again, very promptly with the minimum of fuss. The rooms were large and clean. The clientele was generally professional. You can pick up croissants and pizza at the bakery across the road throughout the night if... more

We booked this through the help desk at the airport. Van service was good, the staff was friendly. Rooms are a bit tired, no AC. Free wifi was a plus. Ironing board available was a plus. The hotel is in a business building and has more of the feel of an old college dorm than a hotel. If you need... more

This hotel was horrible. Having just returned to Geneva from vacationing around Switzerland I had to spend the night near the airport for an early flight out. After taking the train back to the airport I visited the Tourist and Hotel Information desk inside the airport. The woman at the counter set my fiance and I up with a room... more

The hotel was cold after midnight (in April). I told the management and he said the heating was working. I checked the heating several times after midnight, it was cold. I asked for an extra blanket, he said they don't have any extra blanket. Sheets had blood stain on them. When you talk to them, they don't even look at... more

Worst hotel I have ever stayed in. Bathroom filthy- see photos. We had to carry our luggage up a flight of stairs to get to reception and then had to carry them up more stairs to get to our room One bed had no pillows Room was sweltering and air-conditioning was broken. Had to open the window but then noise... more