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International et Terminus

Rue des Alpes 20, Geneva 1201, Switzerland
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International et Terminus
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Ranked #48 of 106 Hotels in Geneva
A recent review
3 of 5 stars Reviewed August 20, 2014
pat1976_12 Royal Tunbridge Wells, United Kingdom
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186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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There are newer reviews for International et Terminus
See the most recent reviews
Royal Tunbridge Wells, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed August 20, 2014

We stayed here one night . Our room was ok clean and very comfebed The room had a fan but no ac. Breakfast was ok .The locations is convenient with the train station providing a great link to the airport. As a stop over it was ok.

Was this review helpful? Yes
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, Thank you for sending comments on your stay at our hotel. We appreciate your feedback and look forward to welcoming you again soon. Yours sincerely, Olivier Phocas General Manager More 

Santa Ynez, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 13, 2014

Wonderful rooms one half block from the train station. Five or six blocks from the lake and a 15 minute walk to the old town. Breakfast wonderful but didn't have other meals there. Front desk staff very helpful. Rooms modern and comfortable.

Was this review helpful? Yes
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, We thank you for taking the time to review your stay at our hotel. We’re happy to see that you enjoyed the comfort of our hotel, and its convenient location. We look forward to welcoming you again, Yours sincerely, Olivier Phocas General Manager More 

Banbridge, United Kingdom
Contributor
15 reviews 15 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 2, 2014

Great hotel very close to train station and all the sights. The staff where very helpful and couldnt be nicer. Good breakfast, continental style and lots to choose from, again staff very helpful. Would highly recommend this hotel. Lots of wee bars and great restaurents locally also

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Yvan, Thank you for taking the time to leave us a message, and thank you for your positive feedback. I will report immediately to all staff whoI'm sure will appreciate your comments. We hope to see you soon in Geneva and in our hotel. best regards. General Manager O.Phocas More 

Norway
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed July 27, 2014

Location is perfect, just a couple minutes walk from train station. The old town is in a quite short walking distance.Very friendly and helpful staff, especially at reception. Standard continental breakfast. Good wifi.

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, We thank you for sending feedback after your stay with us. Such comments reward our efforts, and I will relay your message to our team. Looking forward to seeing you again, Yours sincerely, Olivier Phocas General Manager More 

Sydney, Australia
Top Contributor
56 reviews 56 reviews
18 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 20, 2014

Given the high price of accommodation in Geneva, this was real find. It was quite reasonable and very nice. Close to the train station, it was clean, and nicely furnished with comfortable beds. The breakfast (included) was excellent. It was located right near the lake in the heart of Geneva, but the rooms were quiet. I needed to sort out... More 

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Madam, Thank you for taking the time to leave a comment about our hotel. Myself and all the staff are very proud that you stay was pleasant. I'll be sure to forward your message to all our staff, and of course Maggie. We look forward to seeing you again. My best regards General Manager O.Phocas More 

Senior Contributor
29 reviews 29 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed July 19, 2014

The location of the hotel is perfect just 3 mins walk from the train station and bus station. The reception is friendly too. However, the waitress in the restaurant is horrible. She don't speak English which lots of foreigners stay in the hotel and she is rude to the customers too. Some of the residents not sure how to use... More 

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Sir, Thank you for taking the time to write a review following your stay at the hotel International-Terminus. We are sorry about your disappointment about our staff. We higly consider your comments. I hope we will have the opportunity to provide an improved service in the near future. My best regards, Olivier Phocas. More 

Dubaï, Émirats arabes unis
Senior Contributor
39 reviews 39 reviews
24 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed July 19, 2014

Excellent location and very friendly staff especially at the réception. Anas was extremelly helpful as well as Arnaud and Victor. Room very clean .the breakfast and excellent, the waitress very friendly and ready to help The room are small though as well as the bath room but I do recommande this hôtel

Was this review helpful? Yes
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Sir, So pleased to read you enjoyed you stay with us. I will immediately share your comments with all the our staff. Many thanks for your recommandation. We hope to be able to welcome you back soon, again thank you for your review and recommendation. Olivier Phocas More 

Somerset
Contributor
11 reviews 11 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 16, 2014

We used this Hotel as a base in Geneva. Friendly staff, clean rooms. A basic place to stay..no frills. Breakfast was slightly above average for a continental Hotel. Hard to beat at the price and very quiet.

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Sir, Thank your feedback and comments following your stay, we are very pleased that your stay went smootly and that your are satisfied. We hope to be able to welcome you back soon, thank you for your review and recommendation. Regards, Olivier Phocas More 

Bethpage, New York
Senior Contributor
38 reviews 38 reviews
10 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 8, 2014

As all the other reviews stated, this hotel is very convenient. Walking distance to many land marks. Although the room was very clean, I found it to be small, and the bathroom, even smaller. The bathroom lacked space to put your toiletries, it needs to be updated a bit. The breakfast they offer was very abundant, and the restaurant attached... More 

Was this review helpful? Yes
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Sir, Thank you for taking the time to write a review following your stay at the hotel international terminus. We are very pleased that your stay went smoothly and that you were satisfied with our friendly staff. We consider your comments about the bathroom. We hope to welcome you again in the future, Olivier Phocas More 

Contributor
12 reviews 12 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 6, 2014

I was very happy with this hotel. As others have said, its a few minutes walk to the train station and about 5 mins down the street to the lake. The staff were very pleasant and helpful. We had a junior suite for my husband, daughter and myself and it was huge with a lovely big bathroom and a walk-in... More 

Was this review helpful? Yes
Olivier P, General Manager at International et Terminus, responded to this review

Thank you for spending your time to give us your detailed feedback. The satisfaction of our guests has highest priority. The full staff and my self are proud of this high rate that you give to the Hotel. We look forward to seeing you on your next trip in Geneva. Best Regards, Olivier Phocas - Director More 

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