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International et Terminus

Rue des Alpes 20, Geneva 1201, Switzerland
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1 room 1 guest
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International et Terminus
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Guangzhou, PRC
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

the room and the bathroom are very small, but both neat and clean. the location is great. it's just in front of the central train station. many choices for breakfast and the dining room is very stylish.

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Burke, Virginia
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We arrived at nearly 10 pm on a hot July day after a long day on trains. We needed a hotel that would allow us to have a good nights sleep and break up our travel via train from Rome to Paris - this hotel fit the bill. I found the rooms to be clean and nicely furnished. We did... More 

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guests, We always appreciated receiving detailed feedback. We thank you for drawing our attention to possible improvements in the electrical installation and equipment of our rooms. I will forward your comments to our technical team. Nevertheless, we are happy that you enjoyed your short stay with us. Looking forward to your next visit, Sincerely yours, Olivier Phocas General Manager More 

Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

Very close to Main Train Station. Staff was friendly & helpful. Room was clean, good facilities & adequate size. No Air/Con but there was a fan which offered some relief from heat. We had breakfast included in our booking & it was delicious. We enjoyed our stay here.

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guests, Thank you for your message. We always appreciate receiving positive reviews, it rewards the efforts of our team members. Looking forward to welcoming you again, Sincerely yours, Olivier Phocas General Manager More 

Level Contributor
31 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I'll start with my arrival - my office had tried to arrange early check-in & thought they had been successful. But when I arrived at 10 a.m. after my overnight international flight, I was told loftily that early check-in had been "inquired about but not confirmed." At least I was able to drop off my bags. I napped on a... More 

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, Thank you for taking the time to write this detailed message. We are concerned that you were not able to get a room at the time of your arrival and surprised by this misunderstanding. I will look into this in order ensure that future requests for eary check-ins are adequately treated. This July in Geneva has seen the... More 

Travelers are raving about these Geneva hotels

Bern, Switzerland
Level Contributor
100 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed July 29, 2015

This hotel is superbly located. They are clean, convenient to the train station, kind service and well-appointed rooms. The visit was during a heat wave, of which most of Switzerland is NOT equipped to deal with. The room did have a fan, but waking at midnight in a puddle had our small family running to a location with air conditioning.... More 

Was this review helpful? Yes 1
Bristol, England, United Kingdom
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed July 14, 2015

Room was clean but no kettle readily available for tea making facilities. Room was spacious though. Hotel in great location, just a short walk to lake and from train station. The main problem though was that it was so hot in our room, even after we borrowed two fans we were still sweating all night (and I am always cold... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 6, 2015

Today the housekeeping didn't clean our room even I put the sign out "Please clean the room". So I called the reception to asked for new towels and the staff answered: "I won't come up because I don't have time." I'm still so shocked. If I'm in a hostel than I wouldn't be surprised but to hear that answer from... More 

Was this review helpful? Yes 1
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, We are very concerned about your message. We will look into this very surprising situation, which may have resulted from a misunderstanding with our staff about the timing for the help that you were requesting. We indeed receive very regularly positive comments about our team members and their helpfulness. We are sorry that the weather was exceptionally hot... More 

Tucson
Level Contributor
213 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
3 of 5 stars Reviewed July 5, 2015

We stayed for two nights at the end of a month-long visit to the French Alps. The hotel had a good location a block from the main train station so we could take the 7 minute ride to the airport for our flight. Very convenient. The hotel and room were clean and simple. No amenities to speak of, though the... More 

Was this review helpful? Yes 1
Nice, France
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed July 3, 2015

Compared to other hotel located in the same sector and within the same price range, the International & Terminus is a good deal, with reasonably large rooms and bathrooms. Breakfast is ok as well, given the average offer in Geneva. WiFi is free. It was working satisfactory in my room. The only downside is that there is no air conditioning.... More 

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London, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed July 1, 2015

This is a reasonably priced (for Geneva) clean, comfortable hotel. The breakfast buffet is perfectly adequate and the staff friendly and helpful. It is a 5 minute walk from the railway station and a short walk from the lake. Beware staying here at the height of summer though, the rooms get extremely hot and there is no aircon. To be... More 

Was this review helpful? Yes
Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, Thank you for taking the time to write this positive message about your stay with us. We are pleased to know that you enjoyed the helpfulness of our team members and our very convenient location. We are sorry that you visited us during the worst heatwave in the last dozen of years. Looking forward to welcoming you again,... More 

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