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International et Terminus

Rue des Alpes 20, Geneva 1201, Switzerland
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International et Terminus
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Ranked #54 of 106 Hotels in Geneva
A recent review
4 of 5 stars reviewed yesterday
Shell171 Perth, Australia
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198 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Perth, Australia
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed yesterday NEW

Very close to Main Train Station. Staff was friendly & helpful. Room was clean, good facilities & adequate size. No Air/Con but there was a fan which offered some relief from heat. We had breakfast included in our booking & it was delicious. We enjoyed our stay here.

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Level Contributor
26 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I'll start with my arrival - my office had tried to arrange early check-in & thought they had been successful. But when I arrived at 10 a.m. after my overnight international flight, I was told loftily that early check-in had been "inquired about but not confirmed." At least I was able to drop off my bags. I napped on a... More 

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Bern, Switzerland
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is superbly located. They are clean, convenient to the train station, kind service and well-appointed rooms. The visit was during a heat wave, of which most of Switzerland is NOT equipped to deal with. The room did have a fan, but waking at midnight in a puddle had our small family running to a location with air conditioning.... More 

Was this review helpful? Yes 1
Bristol, England, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Room was clean but no kettle readily available for tea making facilities. Room was spacious though. Hotel in great location, just a short walk to lake and from train station. The main problem though was that it was so hot in our room, even after we borrowed two fans we were still sweating all night (and I am always cold... More 

Was this review helpful? Yes 1
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Today the housekeeping didn't clean our room even I put the sign out "Please clean the room". So I called the reception to asked for new towels and the staff answered: "I won't come up because I don't have time." I'm still so shocked. If I'm in a hostel than I wouldn't be surprised but to hear that answer from... More 

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Olivier P, Directeur général at International et Terminus, responded to this review

Dear Guest, We are very concerned about your message. We will look into this very surprising situation, which may have resulted from a misunderstanding with our staff about the timing for the help that you were requesting. We indeed receive very regularly positive comments about our team members and their helpfulness. We are sorry that the weather was exceptionally hot... More 

Tucson
Level Contributor
212 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 187 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed for two nights at the end of a month-long visit to the French Alps. The hotel had a good location a block from the main train station so we could take the 7 minute ride to the airport for our flight. Very convenient. The hotel and room were clean and simple. No amenities to speak of, though the... More 

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Nice, France
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Compared to other hotel located in the same sector and within the same price range, the International & Terminus is a good deal, with reasonably large rooms and bathrooms. Breakfast is ok as well, given the average offer in Geneva. WiFi is free. It was working satisfactory in my room. The only downside is that there is no air conditioning.... More 

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London, United Kingdom
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

This is a reasonably priced (for Geneva) clean, comfortable hotel. The breakfast buffet is perfectly adequate and the staff friendly and helpful. It is a 5 minute walk from the railway station and a short walk from the lake. Beware staying here at the height of summer though, the rooms get extremely hot and there is no aircon. To be... More 

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Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 28, 2015

It was the last leg of our honeymoon to Iceland, Scotland & Switzerland. While I indicated in all my bookings that it is our honeymoon, it was only at this hotel that this detail was picked up. At check-in, the staff surprised us with a free room upgrade! Thanks to Maggi! She really made our day. The room was immaculately... More 

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Stockholm, Sweden
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 16, 2015

The hotel was really great, very clean and everyone is very helpful. Such hotel should be at least 4 stars. The rooms are really comfortable but they are missing only the air condition. The hotel location was the best as it is near to everything. I have to thank the girl who was standing in the restaurant during the breakfast,... More 

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